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JW Marriott Hotel Quito

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1,422 Reviews from our TripAdvisor Community

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Showing 1,092: English reviews
Irvine, California
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 days ago NEW

Hotel was fine, large rooms, good bar, nice staff. Food was very disappointing. Chef seemed to be trying too hard to be inventive. Lovely setting for both the hotel and restaurant, new waterfront area is impressive.

Thank Diane S
British Columbia, Canada
1 review
Reviewed 4 days ago NEW

Stayed here before our trip to the Galapagos Islands and the service was excellent. Very clean hotel with beautiful roses in the lobby. The breakfast buffet was extensive and very fresh. The Bistro Lead chef Xavier was a smiling face in the morning and happy to make whatever I requested. He even put up with my bad Spanish. Lots of... More 

Thank Ukechick56
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

After travelling around Ecuador we decided to stay at this Hotel in Quito on our last night. The Hotel is centrally located , easy to move around the New Town for shopping, eating in restaurants and to go out. The rooms are big, super clean with great views of the city. A place to feel like home!

Thank Grace H
Rapid City, South Dakota
Level Contributor
238 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 1 week ago via mobile

We stayed here as part of the pre cruise package offered by Celebrity. We upgraded to the Elite floor so we enjoyed a cooked breakfast buffet in the Elite lounge and daily wine and buffet in the evening. My wife loved the pool. The room was upscale and spacious. All the staff was very courteous and helpful. We would certainly... More 

1 Thank Rutman
Flagstaff, Arizona
Level Contributor
141 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 1 week ago via mobile

We had a fantastic stay. The room was amazing, the food in the executive lounge was very good, the service was fantastic, and the hotel is close to everything in town. Its a bit of a drive to the old town, but you get to see many things.

Thank Charlie T
Marietta, Georgia
Level Contributor
150 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 1 week ago

We spent four nights at this lovely hotel prior and after a Galapagos cruise. What a relaxing, quiet and positively beautiful hotel. Our room was spacious, clean, and the fresh roses were a fabulous addition. Actually, the roses EVERYWHERE were simply amazing! We will return here if ever in Quito again!

Thank Lana K
Houston, Texas
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago via mobile

I will start with the good: 1. Sushi great 2. Staff very friendly The bad: 1. Food too expensive (all Marriotts) 2. Beds lumpy 3. The wifi in the room is horrible and is my biggest complaint. If you stay at a JWM, then you should be able to get wifi speeds faster than 1993 dial-up. We stayed in two... More 

Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear IHATEHGVC: Thank you for taking the time to share your comments with us. Receive our sincere apology for the inconveniences you found during your stay. Our aim is to create excellent memories for our guests, however in this occasion it has not been possible. Your comments have been directed to the respective areas for corrective action to be taken... More 

Dammam, Saudi Arabia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

A wonderful lunch with family !!! Excellent environment, services, people, place ! Food - Sushi restaurant is a wonderful place to eat and enjoy the hotel specially TEMPURA ROLLS and crunchy shrimps are delicious.

1 Thank MarceloH
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Booked this hotel for the last night of our 12 day stay. We are frugal travelers and so we weren't sure if we wanted to spend the money but we both agree it was worth it. The creature comforts of home were nice as we were starting to wear down and become exhausted from hopping hotels and towns. The pool... More 

Thank Kaleigh F
Branson, Missouri
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

This hotel is one of the nicest in the city. The staff are very courteous and fluent in English. The rooms are exactly what you would expect for Marriott. Breakfast was included downstairs and there were lots of local choices. There is a small shopping complex attached to the facility as well. I highly recommend this being your home in... More 

Thank ChasBrit
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear ChasBrit, Thank you for your recommendation, it is so great to know that you enjoyed your stay very much and that you found our rooms, buffet breakfast, shopping gallery, and location to be up to your expectations. We just recently renovated our rooms and we are glad to know you liked the new decoration and layout. We also love... More 

604 photos of this hotel

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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Visit Quito, Ecuador in style when you stay in the JW Marriott Hotel Quito. Our luxury hotel is ideally located near the area's best dining, shopping, attractions and entertainment. Take advantage of our full service spa, decadent restaurants, state-of-the-art fitness center and gorgeous pool. ... more   less 

Additional Information about JW Marriott Hotel Quito

Address: Av. Orellana 1172 y Av. Amazonas, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: ₹ 9,546 - ₹ 16,773 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Quito 4.5*
Number of rooms: 257
Reservation Options:
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Also Known As:
Jw Marriott Quito
Marriott Hotel Quito
Marriott Quito
Quito Marriott
Hotel Style:
#2 Spa Hotel in Quito
#4 Business Hotel in Quito
#4 Family Hotel in Quito
#5 Luxury Hotel in Quito
#11 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Quito staff and other travellers.
32 questions
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Questions? Get answers from JW Marriott Hotel Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get an ocean view room.”
 of 5 bubbles 575dianes, 2 Dec 2016 | Read review
“Try to get a view of the city.”
 of 5 bubbles Ukechick56, 1 Dec 2016 | Read review
“Both rooms we had were perfect!”
 of 5 bubbles lanak822, 26 Nov 2016 | Read review
“we were on floor 7 twice, both great rooms”
 of 5 bubbles AnneZ996, 12 Nov 2016 | Read review
“Ask for a room that does NOT overlook the lobby.”
 of 5 bubbles Introvertica, 29 Oct 2016 | Read review
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