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JW Marriott Hotel Quito

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JW Marriott Hotel Quito
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1,453 Reviews from our TripAdvisor Community

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Showing 1,114: English reviews
Cape May, New Jersey
Reviewed 4 days ago NEWvia mobile

This Marriott is one of the finest I have visited. There are many good and shopping choices. The fresh flowers are beautifully arranged, and the rooms are large with comfortable bedding and a spacious bathroom. I'd recommend it highly.

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Helpful?
Thank Helen V
Katy, Texas
Reviewed 4 days ago NEWvia mobile

I'm am on a long business trip to Ecuador and have been staying at the Quito JW Marriott . Great facilities , pool , gym , executive lounge . Excellent friendly staff every where you go . With a smile at 6:00 am in the morning in the gym and another smile for breakfast in the executive lounge or the...

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Helpful?
Thank samehbeh
Wheaton, Illinois
Reviewed 5 days ago NEW

Stayed here for 5 days awaiting my permanent residence to be ready. I did not want to leave, From the checkin to check out and virtually everything in between the hotel was 5 star. Breakfast was great with fantastic service. For breakfast they remembered us and even our table selection each day. Health club was great. Business centre very helpful...

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Helpful?
Thank mark s
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear mark s, We didn't wanted you to leave either! Thank you for all your wonderful comments about our staff, breakfast, health club, business center, concierge, and rooms. Our service is our main focus to give our valuable guests the best experience and we are so happy that you felt welcomed and at home. Please visit us again soon, there...

Canton, Ohio
Reviewed 6 days ago NEW

We stayed here for several nights pre-and post Celebrity Galapagos cruise--we could not imagine a better hotel experience. Excellent and prompt communication via email from the concierge arranging a taxi for our late-night arrival at the airport, and help in arranging a trip on the Tren de Los Volcanoes on our free day in Quito. The hotel itself is large...

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Helpful?
Thank blndgenie
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear blndgenie, What a wonderful trip you had when visiting Ecuador! We are so happy that you've shared your experience with us and that you visited our famous Galapagos Islands. It is great that you contacted our concierge prior to your stay, it is always a good idea so that we can assist you in anything you need and we...

Reviewed 1 week ago via mobile

We were 3 nights in Quito and spent new years there. Our flight to the galapagos island was on the 1st of January and we had to leave the hotel at 5:45am. We were told that until 5am we could take a coffe at the check in counter and after 5:30 we could have continental breakfast at the restaurant. Additionaly...

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1Thank Fredy F
Ximena A, Director of Rooms Operations at JW Marriott Hotel Quito, responded to this review

Dear Guest, We appreciate your feedback, it helped us taking immediate actions in order to correct any issues regarding our breakfast hours of operation and our service.

Pacific Grove, California, United States
Reviewed 1 week ago

We spent a very short stay after arriving on a late flight from Miami. Beware that the new airport is a good 40 min ($50) drive from the center of town. Staff was very attentive, which seemed to be the standard in Ecuador. Room was standard fare for Marriott.

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Helpful?
Thank Eric K
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear Erick K, Thank you for your comments. Our airport used to be in the middle of the city, but about 3 years ago, the city inaugurated the new Mariscal Sucre International Airport in Tababela, which is located about 37km away from the city. We sincerely appreciate your remarks and are happy that you felt the JW Treatment with our...

Reviewed 1 week ago

We spent a couple days in Quito prior to a week in the Galapagos and the JW Marriott was a perfect home base. The rooms were clean and comfortable - exactly what you'd expect. The hotel was in a fine location that was an easy cab ride from the Old Town and had a few quaint restaurants nearby. Very solid...

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Thank Bob E
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear Bob E, We hope your trip to the Galapagos was amazing! We are sure you enjoyed every minute of it, as it is a true paradise, thank you for making us part of such a special trip. We appreciate your recommendation, it is an honor to know that you really liked our newly renovated rooms and that you made...

Mankato, Minnesota
Reviewed 2 weeks ago

This is a very nice hotel with good service, its own fleet of taxis and a large delicious breakfast buffet. The rooms are good with comfortable beds, a variety of pillows and nice lighting. It is a bit far from the historic district but hotels are cheap and plentiful. We did have a few problems with the wi-fi (devices kept...

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Helpful?
Thank Emily C
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear Emily C, We appreciate your highlights of some of the best services we offer at the hotel. We have recently renovated our rooms with our guest's insights taken into account to make the rooms comfortable and perfect for our visitors. We are happy that you liked our buffet breakfast, did you try the smoothies? you can make your own...

Reviewed 2 weeks ago

we spent 2 nights at the JW Marriott hotel in Quito, Ecuador prior to our trip to the Galapagos. the staff was very welcoming and professional. the location was good and we enjoyed our time there, able to relax prior to our big adventure in the Galapagos. I would highly recommend this hotel.

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Helpful?
Thank nbeck
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear nbeck, We appreciate your recommendation! We hope your trip to the Galapagos was unforgettable! It is the most amazing paradise in the World! Thank you for all your comments, we pride ourselves with one-of-a-kind associates who work hard every day to make all of our guests feel welcomed and taken care of and we are glad you really felt...

New York City, New York
Reviewed 2 weeks ago

well appointed opulence, caring knowledgeable staff, tremendously relaxing environment. Fantastic rooms. The view of the The breakfast buffet is one of the most well organized and appealing that I have ever seen, The selection has something for very palate and the local dishes offer an elementary primer for those interested in Ecuadorian cuisine. What we North Americans would call the...

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Helpful?
Thank Patrick O
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear Patrick O, Wow! We're delighted with your comments and so happy that you enjoyed your stay so much. It is our pleasure to serve you and welcome you to JW Marriott. Thank you for making the most out of your stay, so glad to know you liked our recently renovated rooms, the variety we offer at our buffet breakfast,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Visit Quito, Ecuador in style when you stay in the JW Marriott Hotel Quito. Our luxury hotel is ideally located near the area's best dining, shopping, attractions and entertainment. Take advantage of our full service spa, decadent restaurants, state-of-the-art fitness center and gorgeous pool. ... more   less 

Additional Information about JW Marriott Hotel Quito

Address: Av. Orellana 1172 y Av. Amazonas, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: ₹ 9,489 - ₹ 17,749 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Quito 4.5*
Number of rooms: 257
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Marriott, Travelocity and Jetsetter so you can book your JW Marriott Hotel Quito reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Quito
Marriott Hotel Quito
Marriott Quito
Quito Marriott
Hotel Style:
#2 Spa Hotel in Quito
#4 Family Hotel in Quito
#4 Business Hotel in Quito
#5 Luxury Hotel in Quito
#11 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Quito staff and other travellers.
35 questions
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Downingtown, Pennsylvania
Hilton Head Island, SC, USA
Orlando, Florida
10 months ago

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Questions? Get answers from JW Marriott Hotel Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reserve room that has executive lounge access included the free breakfast, snacks and light meal at dinner will pay for itself.”
 of 5 bubbles marksX2041ZK, 11 Jan 2017 | Read review
“club access”
 of 5 bubbles nbeck, 2 Jan 2017 | Read review
“Club floor overlooking glass atrium”
 of 5 bubbles donalddaniels, 29 Dec 2016 | Read review
“Rooms on the lobby facing side gives wonderful view of the city”
 of 5 bubbles souravd603, 19 Dec 2016 | Read review
“In another hotel!!!”
 of 5 bubbles BarryOilyDave, 14 Dec 2016 | Read review
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