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City Art Hotel Silberstein

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76 Reviews from our TripAdvisor Community

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There are newer reviews for City Art Hotel Silberstein
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Showing 45: English reviews
Calgary, Canada
Reviewed 29 June 2016

Silberstein, is a very old building with character. The service I had was very good and the people are exceptional nice. However, I wondered how this place could be listed with five stars hotels. It definitely is not a five star hotel. Because of its age there is no elevator, and there are no additional services that rank this hotel...

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Helpful?
Thank Charles L
Yasmira D, Marketing at City Art Hotel Silberstein, responded to this review

Dear Charles L, Thanks for your comments we really appreciate our guests' opinion. We are currently working in some changes in our booking engines, standarize our category in all the extranets will be included in those changes. We are glad that you have felt comfortable in our hotel. Best Regards, City Art Hotel Silberstein

Singapore, Singapore
Reviewed 29 June 2016

Great place to stay with an excellent dive company who looks after your needs. The room was clean and bed was comfortable. Staff were very friendly and helpful. Internet was slow but acceptable for island internet speed.

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Thank marcjoe
Seattle, Washington
Reviewed 1 May 2016

We stayed here for one night before meeting up with our group for tour of Galapagos. We were treated so well by the kind , helpful staff. Our room was spacious and elegant, a reminder off what travel may have been like in days gone by. We recommend this hotel to anyone wanting a unique stay in Quito.

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Helpful?
Thank enid b
Yasmira D, Marketing at City Art Hotel Silberstein, responded to this review

Dear Enid We are so pleased to hear that you had a good experience during your stay in our hotel. Our commitment is continue with a personalized service and satisfy our guests. We hope to have you in our hotel if you visit again our city. Best Regards, City Art Hotel Silberstein

Townsville, Australia
Reviewed 23 March 2016

I've stayed in this hotel a few times now. A lovely old house, this place has become my go-to whenever I'm in Quito. Eddy, the Hotel Manager, provides the most amazing personal service. He's such a wonderful man, always courteous and ready to help with anything at all at a moment's notice any time of the day or night. The...

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Helpful?
Thank Woretemoeteyenner
Yasmira D, Marketing at City Art Hotel Silberstein, responded to this review

Dear Woretemoeteyenner, We are glad to know that you enjoyed your stay at the City Art Hotel. It is a pleasure that we have fulfilled each of your expectations and that our staff’s attention was excellent. We hope to welcome you again as our guest during your next trip to Quito. Best Regards CITY ART HOTEL SILBERSTEIN

Palo Alto, California
Reviewed 30 December 2015

City Art Hotel Silberstein is a small boutique hotel in the heart of the La Mariscal District in Quito. It is well maintained and the staff is courteous and helpful. The room we had was comfortable and spacious and the bathroom was recently remodeled.

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Helpful?
Thank 94301Ann727
Yasmira D, Marketing at City Art Hotel Silberstein, responded to this review

Dear Guest, Thanks very much for your comments, we are glad to know that you enjoyed the stay in our hotel. We hope you can recommend us with your relatives and friends. Best Regards, City Art Hotel

Munich, Germany
Reviewed 29 September 2015 via mobile

We arrived in Quito to stay the first two nights of the trip in Mariscal at Silberstein. It looked like an old townhouse with a little garden in front. Being the only guests was nice , the room was very small and old. Carpet needs renewing and the bathroom was tiny , clean but quite run down. The was almost...

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Thank AUMUC
Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear Guest We really appreciate the opinions of our guests, due to them help us to improve our services. We took note about your comments, our company is working in some changes to renew the areas you suggested to be improved. Best Regards City Art Hotel

Portland, OR
Reviewed 11 September 2015

We arrived late, but were welcomed and had a much needed restful night. We found the bed comfortable, the room and bathroom spacious, clean and quiet. The breakfast service was great, the view from the breakfast room on the 3rd floor is nice and the room itself is very light and airy. Eddy, the Hotel Manager answered all of our...

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Thank Alpine_PDX
Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear Guest Thanks for your comments, it makes our work has its recompense. We are glad to hear that your experience in City Art Hotel Silberstein filled your expectative. We would like to motivate you to recommend our hotel to any of your relatives or friend who are looking for a trip in Ecuador Best Regards! City Art Hotel Silberstein

Edmonton, Alberta, Canada
Reviewed 2 September 2015

We stayed at the City Art Hotel Silberstein for 4 nights (Aug 13-17) with a group of 16 scuba divers (we were on our way to the Galapagos). The hotel is set up like a cozy b&b - there are 10 rooms that are beautifully decorated with wooden furniture. The beds were very comfortable and there was plenty of space...

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Helpful?
Thank Megan P
Yasmira D, Marketing at City Art Hotel Silberstein, responded to this review

Dear Guest Thank you very much for your comments, we were very pleased to have had your visit in our hotel. Our commitment is make a great stay for our guests. We are sure that your opinion will bring other satisfied passengers to our establishment. Quito is a beautiful city with many options of activities and trips, we really appreciate...

Miami, Florida
Reviewed 24 August 2015

Its like an old house turned B&B. Service is OK, not extraordinary. Breakfast is average, at best. Area around is close to restaurants and bars, but not necessarily feels safest in Quito. Will not stay again.

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Thank LunaAtMiami
Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear Guest Thanks for your comments, we really appreciate your opinion, it help us to improve our service. We will check with our administration some points of your comments which help our work with future passengers. Kind regards City Art Hotel Silberstein

San Francisco, California
Reviewed 11 July 2015

I wasn´t quite sure about the location, but it is literally in the middle of the Mariscal neighborhood, yet amazingly quiet. Lovely old house with antique furniture, big area rugs, feels like being in someone's well-cared-for old home. Great spot!

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Thank PaulSellsSF
Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear Paul, Thanks for your message which was both very positive and encouraging! We're happy to hear that you had a wonderful stay, we always hope for our guests to have the best experience. Our concept of a boutique hotel is an offering of exceptional service with elegant surroundings. Our hotel is decorated with the fine handicrafts of Ecuador and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
The City Art Hotel Silberstein is a boutique hotel with a very unique style, it's the perfect place to relax and have an unforgettable stay in a comfortable environment. It is situated in the gastronomic and touristic center of Quito, in a sector called "La Mariscal", due to it's perfect location our guests can either take public or private transport to all of the main tourist attractions in the city. Our rooms are finely decorated. Each room has a bed with canopy, private bathroom with amenities, cable TV, Internet WiFi, and there are many pieces of art and antique collectors pieces on display. In our top floor cafeteria guests can enjoy a delicious breakfast buffet. We also have a small garden, lounge, library, laundry services, storage for luggage, and we offer all of our guests a welcome drink on the house. The staff will be happy to also assist you with organizing city tours and transfers to and from the airport. ... more   less 

Additional Information about City Art Hotel Silberstein

Address: Wilson E5-29 | Juan Leon Mera, Quito 593, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: ₹ 4,385 - ₹ 7,723 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Art Hotel Silberstein 4*
Number of rooms: 10
Reservation Options:
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Hotel Style:
#14 Luxury Hotel in Quito
#23 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from City Art Hotel Silberstein staff and other travellers.
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Questions? Get answers from City Art Hotel Silberstein staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a heater, the rooms are quite.cold otherwise.”
 of 5 bubbles Julio-Mx, 21 Feb 2017 | Read review
“Rooms are small”
 of 5 bubbles SharlineM, 23 Nov 2016 | Read review
“Ask for lower floors to avoid climbing stairs”
 of 5 bubbles Dolphin913, 1 Jul 2016 | Read review
“All the rooms I've stayed in so far have been wonderful.”
 of 5 bubbles Woretemoeteyenner, 22 Mar 2016 | Read review
“Ask for a room In a quiet location in the hotel.”
 of 5 bubbles 94301Ann727, 29 Dec 2015 | Read review
5 of 5