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229 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Edinburgh, United Kingdom
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago

Stayed here for two days on a tour of South America. By far the best we stayed in. From the very warm greeting on arrival we could not fault anything. Room was large, extremely comfortable with fantastic views over the town and Pacific. Sunny terraces also had good views and with a very reasonably priced honesty bar to help keep... More 

Thank jambosdad
United Kingdom
Level Contributor
219 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 3 weeks ago via mobile

Wife and i really enjoyed our stay here . It's location is ideal in the centre of the old district which is obviously undergoing a major revamp giving the area a kind of Havana feel with cafes , restaurants and craft shops springing up everywhere together with the interesting Street art . The hotel itself only contains 8 rooms ours... More 

Thank BInck113
Level Contributor
3 reviews
Reviewed 4 weeks ago via mobile

This room was in an old mansion that has been updated with beautiful modern touches. The beds are beyond comfortable, and feature a well appointed duvet with an alpaca throw. Excellent location on cerro allegre, walking distance to Plaza Sotomayor and to all the shops and restaurants on the cerro. We loved Valparaiso! The garden is beautiful, the breakfast view... More 

Thank Micah K
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 October 2016

Located on one of the hills of the town with excellent views of the town and ocean. our room was large and comfortable. Breakfast section whilst limited was almost entirely home made including the best mini muffins we have ever had!! The staff were brilliant and could not do enough for you. Overall a great place from which to explore... More 

Thank Jack G
Porto, Portugal
Level Contributor
2 reviews
Reviewed 29 July 2016

I went to visit Valparaiso last November (2015) during my holidays in Chile. I went with an old friend. I had heard mixed impression of Valparaiso and I was afraid my friend would not like it at all. So two days before I searched for a comfortable hotels for two nights in Cerro Alegro, Valparaiso. I thought a nice hotel... More 

Thank MariaMPY7
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 July 2016 via mobile

They did all our our washing for free, had great breakfasts with fresh juices and tarts, amazing views, big plate of welcome food, beautiful nativity scene at Xmas, lovely terrace to sit out at in the evening to watch the sunset, unlimited bottles of water, absolutely everything was above and beyond normal levels of service...perfect for our family of nine!

1 Thank Lee C
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2016

Beautiful hotel, with amazing high ceilings, lots of room, and an excellent view of the harbor. Zerohotel is in the perfect location to explore the hills of the city, shopping, culture, the amazing street art, and of course the Pisco, empanadas, ceviche, and the other amazing food of Valparaiso. The service was highly attentive and courteous. We loved the honesty... More 

Thank harroboots
Lecheria, Venezuela
Level Contributor
77 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 9 May 2016

We stayed here 1 night. Small room / bath, but nice toiletries Steep staircase up to room Beautiful views of town from breakfast room. Good coffee and croissant for breakfast. Helpful staff, Stored our luggage for us while we toured town Restaurants nearby, great area for walking around Very hard to find hotel, we drove around for ~ an hour... More 

Thank Expat_Chiqui
London, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 May 2016

The welcome we received was very warm and our room was beautiful, large with delightful proportions and a wonderful view, we appreciated the comfortable armchairs facing out to the sea. The bedlinen was exceptional and the bed very comfortable, the bathroom was very well equipped too. Breakfast was good, even though we had an early departure. Very well situated within... More 

Thank 186338Anne
Epsom, United Kingdom
Level Contributor
134 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 25 April 2016

We were disappointed with Valparaiso overall which had far too much graffiti to make any of the sights worth photographing. So probably weren't in the best frame of mind with this hotel. The first room that we were given, and which we had booked, was small and on the back of the hotel overlooking a noisy street with motorbikes and... More 

Thank Chris J
CarolinaZerohotel, Gerente at Zerohotel, responded to this review

Dear Chris J We read all the reviews to improve ourselves. Sadly we cannot please everybody. The room that you booked originally was the biggest of the Colores Type (aprox 28 square meters). It faces Lautaro Rosas street, a really quiet and colourful street, we are really surprised that you found it "noisy", because it is not at all. Our... More 

91 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (63)
Hotel & Grounds (7)
Pool/Beach Area (2)
Room/Suite (8)
Family/Play Areas (1)
View from Room (8)
Dining (7)
Bathroom (1)
Other (29)

Management photos: Courtesy of the property manager

All Management Photos (28)
Dining (4)
Hotel & Grounds (6)
Pool/Beach Area (2)
Room/Suite (3)
View from Room (6)
Bathroom (2)
Other (5)
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  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Amaze yourself with the enchanting magic of Valparaiso, UNESCO World Heritage Site. Enjoy the warmth of the service in our Boutique Hotel with the best views over the Pacific Ocean and the Andes. ... more   less 

Additional Information about Zerohotel

Address: Lautaro Rosas 343 | Cerro Alegre, Valparaiso 2370719, Chile
Region: Chile > Valparaiso Region > Valparaiso
Price Range: ₹ 13,296 - ₹ 28,569 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Zerohotel 3.5*
Number of rooms: 9
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Also Known As:
Zerohotel Hotel Valparaiso
Hotel Style:
#2 Family Hotel in Valparaiso
#3 Romantic Hotel in Valparaiso
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with views over town and ocean.”
 of 5 bubbles jambosdad, 18 Nov 2016 | Read review
“Get a room with a bay view”
 of 5 bubbles harroboots, 1 Jun 2016 | Read review
“Book a room with a harbour view - the first room we were given with a city view was depressing.”
 of 5 bubbles 801ChrisJ, 25 Apr 2016 | Read review
“Ask for one with a view. Some do not have them.”
 of 5 bubbles MarlynneP, 4 Mar 2016 | Read review
“pay a little extra and ask for a sea view, it's worth it”
 of 5 bubbles robynr619, 5 Feb 2016 | Read review
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