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Su Merced

Traveller (192)
Room & Suite (111)
Dining (37)
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Coronel Santiago Bueras 121 Merced 120, Santiago Chile See on map
Name/address in local language
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
3.5 Star accommodation
30 Sep1 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (426)
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All reviewsboutique hotelsmall hotelgreat locationtop floorlovely little hotellovely parkmain siteslastarria neighborhoodfriendly hotelwalked everywherespeak englishwithin easy walking distanceone night staycentral locationmodern roomschillibig city
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1 - 5 of 264 reviews
Reviewed 2 weeks ago

We really enjoyed our stay at Su Merced. The staff were friendly and approachable and helped us with taxis and transfers. The breakfast was perfect and the coffee was great! The best thing about this hotel is the location. You can get everywhere on foot...More

Review collected in partnership with this hotel
Thank L M
Response from Seb_Cortes, Director de Relaciones con Clientes at Su MercedResponded 2 weeks ago

Dear LM, Thank you for choosing Su Merced for your stay in Santiago and for taking the time to give us your valuable feedback. It was a pleasure to solve your needs about transportation. We are happy to read that you enjoyed the friendliness of...More

Reviewed 5 weeks ago

No complaints at all. Pretty good accommodations, good quality breakfast, helpful staff, well located. The hotel is in a quiet street in the Lastarria neighborhood, a touristic area full of restaurants, bars, and a great cultural center (GAM).More

Thank Rafael F
Response from Seb_Cortes, Director de Relaciones con Clientes at Su MercedResponded 3 weeks ago

Dear Rafael, Thank you for your nice review and for choosing to stay at Su Merced Boutique Hotel. We are very glad to read that you enjoyed the breakfast, our accommodations and the central location. We feel very happy we could help you when you...More

Reviewed 10 August 2018

The place is a great boutique hotel situated in a good location. Service was great, people were more than helpful. Very professional. Breakfast was great as well. Staff were exceptionally helpful to my needsMore

Review collected in partnership with this hotel
Thank Justinmannella
Response from Seb_Cortes, Director de Relaciones con Clientes at Su MercedResponded 5 weeks ago

Dear Justin, Thank you for your kind feedback about your experience at Su Merced Boutique Hotel. As you mentioned the location is something that most of our guest really appreciate. We are happy to hear that your stay was comfortable and that we could help...More

Reviewed 26 July 2018 via mobile

This place was great, you get a great location, beautiful clean rooms and the service from everyone was super nice! Definitely would recommend. We walked everywhere from here, Mercados, restaurants, museums etc The tour companies had no issues picking us up either. Is a small...More

Thank Pam28SJ
Response from Seb_Cortes, Director de Relaciones con Clientes at Su MercedResponded 26 July 2018

Dear Pam, Thank you very much for sharing your comments and experience at Su Merced Hotel. We are glad to know that you found the location of the hotel convenient, because we are near to a lot of attractive places to visit and enjoy. We...More

Reviewed 21 July 2018

So pleased that we picked Su Merced for our stay in Santiago. The location was terrific - close to the metro and lots of buses. Lots of great restaurants in Lastarria nearby. Reasonable walking distance to Plaza de armas and Cerro San Cristobal. Staff were...More

Thank SimoneDAustin
Response from Seb_Cortes, Director de Relaciones con Clientes at Su MercedResponded 26 July 2018

Dear Simone, Thank you for choosing Su Merced for your stay in Santiago, and for taking the time to give us your valuable feedback. We are happy to hear that you are satisfied with our services specially regarding the staff, the room, breakfast and our...More

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This elegant construction, declared a historic preservation, is now an impressive building that blends history and modernity. Its strategic location is in the heart of the city, between Barrio Lastarria ...More and the Forestal Park, allows visitors easy access to the main tourist sites of Santiago. In its exclusive 10 rooms, Su Merced offers first class accommodation in a warm and modern atmosphere, with an on hand and personalized service to make your visit a memorable experience. Less
Hotel class
Hotel Amenities
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Airport Transportation
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Room types
Suites, Non-Smoking Rooms
Number of rooms
Price range
US$ 97 - US$ 162 (Based on Average Rates for a Standard Room)
Chile > Santiago Metropolitan Region > Santiago > Santa Lucia
Traveller (192)
Room & Suite (111)
Dining (37)
Family and Play Areas (1)
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Questions & Answers
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16 June 2018|
AnswerShow all 3 answers
Response from Seb_Cortes | Property representative |
Hi, thanks for your question. We can arrange a transfer from San Antonio to the Hotel. We have a deal with a couple of agencies. If you want to visit a vineyard, we recommend you to arrive at the Hotel, and book directly at... More
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Shannon J
7 October 2017|
AnswerShow all 2 answers
Response from Caitlin K | Reviewed this property |
About 30 minutes - fairly close!
Valerie D
6 May 2017|
Response from Seb_Cortes | Property representative |
Hello Mrs Valerie First of all, thanks for your question. All our rooms have blow dryers. If you have any other question about the hotel or about our services please let us know by TripAdvisor or by email to info... More
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Room Tips
"There are only 10 rooms in this hotel. Stayed in room 9 which had a nice balcony overlooking the park."
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"Room is a nice size qnd clean. Bed is too soft, but comfortable enough."
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"Prefer rooms on Forth floor."
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"Deluxe rooms overlooking the park"
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