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Serrano Centro

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154 Reviews from our TripAdvisor Community

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Showing 17: English reviews
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Boise, Idaho
Reviewed 26 January 2016

It's like a full equipped apartment, with all amenities. I stayed for 2 weeks and had a great experience. You are close to everything that you need. I highly recommend this place. Everything is new and the service will help you getting along with the city and the public transport.

Thank Diego S
Maringa, PR
Reviewed 1 September 2014

We stayed for a week. It's a lovely apartment-hotel. They have a built-in tourism agency on the 10th floor, be sure to use it! We didn't discover till the middle of the trip and did not use the service 100%. Excellent location for walking around the town most tourist attractions are in walking distance. Super close to the metro. Not...

Thank chadias_br
Perth, Australia
Reviewed 9 August 2014

We stayed here on two occasions, before and after visits to Patagonia. I had read the reviews and feel that the Reception downstairs at the building entrance and on the 10th floor was professional and helpful, except for no-one being able/prepared to change money so we could use the washing and drying machines. We were welcomed warmly by Reception on...

Thank Gabriel11
Budapest, Hungary
Reviewed 4 May 2014

We have spent 3 nights here and also experienced a 5.8 earthquake, which was rather funny than frightening. The apartment's building is nice, apartments are set on the 11th floor. The apartment was spacious and equipped with modern furnitures, good location. The management was generous: we checked in at 12 PM, but we did not have to pay extra fee...

Thank K_Nora28
Reviewed 24 April 2014 via mobile

I went to Serrano Centro from april 18 to april 21 and I can say that I had a great experience. The hotel (apart hotel actually) is very near to a subway station ( Universida Catolica) and Downtown. The service was excellent (specially Francisca that helped me and my family more than once). So when I go back to Santiago...

Thank acruz1979
oriana w, Gerente at Serrano Centro, responded to this review
Google Translation

Estimado Juseba Me alegro mucho que seamos su lugar en Santiago y que lo hayamos podido ayudar con sus dudas...

Reviewed 27 December 2013

We were looking for a decent place to stay just for a couple of days and Serrano Centro worked out great for us. It was easy to find, close to the metro station (U. de Chile), and in a relatively nice area of town. Our room was well equipped and large but the carpet didn't look too clean. Overall it...

Thank Chris R
Reviewed 17 August 2013

The location is excelent! The metro is on the corner of Serrano and O'Higgens, 1 block from the Hotel. We stayed at a 1 bedroon and it was clean, new and spacious. The kitchen was well equiped and there were small markets very close by. We loved staying there! The internet was a bit slow and they keep the heater...

Thank Juliana V
oriana w, Gerente at Serrano Centro, responded to this review
Google Translation

Gracias Juliana por tus comentarios. Que bueno que hayas tenido una buena experiencia. Con respecto al internet ya hemos solucionado...

Reviewed 25 July 2013

stayed here for 6 nights. Amazing value for money much better to stay in a self contained apartment rather then a hotel for the same price. Excellent location, not even 3 minutes to get to the subway which is the main transport to get around. Upon check in they gave us a free upgrade of our room without even asking!...

1Thank Luiz Gustavo B
Reviewed 15 June 2013

This place is excellent. Good clean kitchen; 2 bathrooms; 2 bedrooms. Free wifi. Clean bedrooms. Wonderful staff. Barbara went right out of her way to help. I lost my tourist card ( do NOT do this because you need it to leave Chile). Barbara got on the phone and was relentless until she solved this problem for me. Gracias amiga!...

Thank senorsolomon
Dar Es Salaam
Reviewed 11 May 2013

We stayed in the serviced apartment for 5 days, the location is excellent 50m away from the subway and easy walking access to the city centre and shopping. The apartment was small but clean. plenty of towels and linens. The team at reception were friendly and spoke english well. It may be a little hard to find - taxi drivers...

Thank heikeCT

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Management photos: Courtesy of the property manager

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Dining (11)
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  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )

Additional Information about Serrano Centro

Address: Serrano 62, Oficina 1014, Santiago 8330132, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Hotel Class:3 star — Serrano Centro 3*
Number of rooms: 36
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Questions & Answers

Here's what travellers have asked, with answers from Serrano Centro staff and other travellers.
1 question
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Questions? Get answers from Serrano Centro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 10th floor has a tourism agency, it's worth it! Ask for a room with a view to the Andes. They are very kind and will provide you with one.”
  • View from the window
  • Sitting area for eating
  • Sitting area
 of 5 bubbles chadias_br, 1 Sep 2014 | Read review
“Get one facing the mountains in winter- spectacular.”
 of 5 bubbles senorsolomon, 14 Jun 2013 | Read review
“If you are 2 couples, ask fpr an apartment with two bathrooms”
 of 5 bubbles MarijnHG, 10 Jan 2013 | Read review
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