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Hotel Plaza San Francisco

0.7 km from Santiago centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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1 room, 2 adults, 0 children
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Av. Libertador Bernardo O'Higgins 816, Santiago 8330097, Chile
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1,306 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Plaza San Francisco
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Showing 430: English reviews
London, United Kingdom
Reviewed 8 January 2015

We stayed here for four days as a base for visiting family and exploring the city. This is a business & conference hotel with all the benefits implied (excellent service, well-appointed rooms, good food and computer access) but at a very reasonable price on the deal we secured. This is not the prettiest part of the city but it is...

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Helpful?
Thank Chris H
Gerencia_Marketing, Director de Relaciones con Clientes at Hotel Plaza San Francisco, responded to this review

Dear Guest: Thank you very much for telling your experience at our hotel using TripAdvisor. We are glad you could enjoy our excellence in service, comfortable rooms, award winning food and prime location. We work every day to make our guests feel at home enjoying the amenities Plaza San Francisco offers. Thank you for choosing us, we hope to return...

Santiago, Chile
Reviewed 6 January 2015

If you stay in Santiago no matter what for (business, vacation, ski, shopping, nightlife) and really want to enjoy the city, don´t hesitate and stay in here. It´s a charming old-fashion 5* hotel located right in the middle of the city, next to the biggest subway station Universidad de Chile, just in front of pedestrian streets and lively historical places...

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Helpful?
Thank ENTRIPPER
Gerencia_Marketing, Director de Relaciones con Clientes at Hotel Plaza San Francisco, responded to this review

Dear Guest: Thank you for taking part of your time to leave us your comments on TripAdvisor. We are very pleased that your experience with us has been fully pleasant, may have enjoyed our location, services and facilities first class and award winning food. Thank you for choosing us, we hope to return again to enjoy our service. Best regards.

Grass Valley, California
Reviewed 5 January 2015

We had a great time! The food was really excellent with sophisticated dishes & elaborate presentation, wine pairing generously poured, silver flat & silverware, genuinely attentive "old world" type service. Aprox. $120 a person, but very well worth it. The hotel lobby and bar are beautiful. "Une grande dame" with all her charms. Next to it, is the oldest church...

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Helpful?
Thank FrenchyEric
Gerencia_Marketing, Director de Relaciones con Clientes at Hotel Plaza San Francisco, responded to this review

Dear Guest: Thank you very much for telling your experience on our hotel through TripAdvisor. We are very pleased that your experience with us has been fully pleasant and can be enjoyed our award winning food, ample spaces decorated in a classic style and prime location. Thank you for choosing us, we hope to return again to enjoy our service....

Langley, BC
Reviewed 2 January 2015

We arrived about 1:00 PM on Dec 22 after a Bus Ride in from Valparaiso. The Doormen opened the doors and offered us Champagne or Ice Tea while we waited to check-in. Nice Touch but didn't take advantage of. We soon were asked to sit down with Victor and his English was fantastic (my Spanish is only a few words)....

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Helpful?
1Thank Seacruise
Gerencia_Marketing, Director de Relaciones con Clientes at Hotel Plaza San Francisco, responded to this review

Dear Guest: We appreciate your comments, for us it is essential to know the experience of each of our guests. We are glad that your stay was positive with us, enjoying our spacious, comfortably equipped rooms award winning food and first class service. We hope that on your next visit continue to enjoy our city with us. Best regards.

Adelaide, Australia
Reviewed 2 January 2015

We stayed here for 2 nights in November. It is perfectly located right on the main street and within walking distance of all the main sights. On arrival we were checked in to a smoking room. We pointed out that we had booked non-smoking, this was acknowledged by the check-in person but she advised there there were none available. We...

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Helpful?
Thank SCS62
Gerencia_Marketing, Director de Relaciones con Clientes at Hotel Plaza San Francisco, responded to this review

Dear Guest: We appreciate your comments, for us it is essential to know the experience of each of our guests. We are glad that your stay was positive with us, enjoying our privileged location, spacious decorated in a classic style, award winning Gastronomy and first class service. We inform you that your comments have been forwarded to the areas involved....

Perth
Reviewed 12 December 2014

Arrived mid-day after long overnight flight from Heathrow via Madrid on group tour to find rooms for the 21 guests not ready. Had to wait 2 hours. Totally unacceptable. Tour company or Hotel to blame? Neither accepted responsibility!! Ridiculous as both had many months notice of bookings. Rooms very comfortable. "American Buffet" breakfast referred to South America, but was good,...

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Helpful?
Thank ClioPerth
Gerencia_Marketing, Director de Relaciones con Clientes at Hotel Plaza San Francisco, responded to this review

Dear Guest: We appreciate your comments, for us it is essential to know the experience of each of our guests. We are glad that your stay was positive with us, enjoying our privileged location, award winning food, comfortable and spacious rooms and first class. We inform you that your comments have been forwarded to the departments involved. We hope that...

LOVEDALE
Reviewed 6 December 2014

Two night stay both nights in room 407 right over the temporary conference room. Music until after midnight both nights. Could not sleep. Complained at front desk on second night could move but at 11 pm why? This room should not be let when conferences with music is on. Will not recommend to any Aussie travelling to Santiago. For a...

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Helpful?
2Thank Gibbo218
Gerencia_Marketing, Director de Relaciones con Clientes at Hotel Plaza San Francisco, responded to this review

Dear Guest: We deeply regret that your experience with us is not to your liking. We inform you that we have already communicated with the areas involved and we are working to improve these points. We hope that in future visits can afford to show the excellent service Hotel Plaza San Francisco delivered to each of its guests. We would...

London, United Kingdom
Reviewed 3 December 2014

Nice bright big room. Nice bathroom although the shower wasn't that great. Staff very helpful and the bar was good. Ideal location for the older part of town and for the metro. If you want to spend a day in Valpariso the metro to the bus station is next door.

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Helpful?
1Thank Bezi
Gerencia_Marketing, Director de Relaciones con Clientes at Hotel Plaza San Francisco, responded to this review

Dear Guest: Thank you for taking part of your time to leave us your comments on TripAdvisor. We are very pleased that your experience with us has been fully pleasing and can be enjoyed our privileged location, spacious and great facilities and a premium service. Thank you for choosing us, we hope to return again to enjoy our service. Best...

Zurich, Switzerland
Reviewed 2 December 2014

- Very convenient, central location. - Reception speaks good English and is very helpful. - Large room with two comfortable beds. - Desk with a chair, safe deposit box, TV, no water cooker. - Nice bathroom with ample space to put toiletries. - Minibar with drinking water at 10USD (ten!) per bottle. - Free WiFi in the room, but veeery...

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1Thank Walter1945
Gerencia_Marketing, Director de Relaciones con Clientes at Hotel Plaza San Francisco, responded to this review

Dear Guest: Thank you for taking part of your time to leave us your comments on TripAdvisor. We are very pleased that your experience with us has been fully pleasing, you've been enjoying our privileged location, nice environment and service, winning cuisine and amenities our hotel provides. Thank you for choosing us, we hope to return again to enjoy our...

uk
Reviewed 25 November 2014

Stayed twice here around a Rapa Nui trip, service was good both times, early check in the first (instead of late check out) and the champagne & strawberry evening service in the paid fee. Good location in Santiago for many sites and some great restaurants. Black spot was being billed an additional $20 US after leaving for mini bar waters...

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1Thank martin_roberts
Gerencia_Marketing, Director de Relaciones con Clientes at Hotel Plaza San Francisco, responded to this review

Dear Customer: Thanks for taking the time to leave your comments on TripAdvisor. We are very pleased that your experience with us was enjoyable. We regret what happened. You could send an email to Nicole marketing@plazasanfrancisco.cl Pino for us to contact you? Best regards, Marketing Department at Hotel Plaza San Francisco

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Plaza San Francisco is the only five star Hotel sustainable in the center of the city. Known for its excellent and warm service with 25 years of experience, our Hotel is the perfect destination for your pleasure and business trips. With 146 comfortable and spacious rooms that will allow you to have the desired rest you are looking for, so you can enjoy all the tourist and historical attractions of the city. ... more   less 

Additional Information about Hotel Plaza San Francisco

Address: Av. Libertador Bernardo O'Higgins 816, Santiago 8330097, Chile
Region: Chile > Santiago Metropolitan Region > Santiago > Centro Histórico
Price Range: ₹ 8,490 - ₹ 12,569 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Plaza San Francisco 4*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, HotelsforEveryone and Cheap Tickets so you can book your Hotel Plaza San Francisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Plaza San Francisco Santiago
Plaza San Francisco Hotel
Hotel Style:
#3 Green Hotel in Santiago
#5 Spa Hotel in Santiago
#11 Family Hotel in Santiago
#13 Luxury Hotel in Santiago
#17 Romantic Hotel in Santiago
#19 Business Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Plaza San Francisco staff and other travellers.
31 questions
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Questions? Get answers from Hotel Plaza San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms”
 of 5 bubbles TBreez, 20 Feb 2017 | Read review
“ask for upgrade if available. did not charge for this and room was quite large”
 of 5 bubbles kennethmY933IO, 17 Feb 2017 | Read review
“We were on the 8th floor away from lifts .... lifts are quick.”
 of 5 bubbles 60JanetB60, 7 Feb 2017 | Read review
“use credit card in order to keep the transparency”
 of 5 bubbles christiane2659, 2 Feb 2017 | Read review
“beds and pillows are comfortable”
 of 5 bubbles 27rosiet, 24 Jan 2017 | Read review
5 of 5