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Hotel Plaza San Francisco

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#21 of 198 Hotels in Santiago
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Hotel Plaza San Francisco
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1,359 Reviews from our TripAdvisor Community

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Showing 452: English reviews
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Brooklyn, New York
Reviewed 1 week ago

Wonderful and friendly service. Our room was clean and inviting. We want to especially thank Camilo, a member of the hotel front desk staff. Camilo was so helpful and went out of his way each time to make us feel welcome. The amazing tours they offer at this hotel were beyond our expectations. If you are going to visit Chile...

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Helpful?
Thank S4805ANkellyf
Hotel Plaza S, Director de Relaciones con Clientes at Hotel Plaza San Francisco, responded to this review

Dear Guest: Thank you for taking part of your time to leave us your comment. We are very glad that your experience with us has been totally pleasant and can be enjoyed all our services and quality. Thank you for choosing us, we hope to return again to enjoy our service. Best regards.

Sydney, Australia
Reviewed 2 weeks ago

There were really only a few positives that I could find about this hotel. Firstly the front desk staff were helpful and secondly if you have a car the underground parking is convenient, even though the elevator does not go to the rooms and you have to change on the ground floor… Thirdly, yes, our room was quite large but...

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Helpful?
Thank laleone
Dundee, United Kingdom
Reviewed 2 weeks ago

The location of this hotel is excellent, on the main avenue in central Santiago. We had a large room (501) with seating area consisting of a sofa, two chairs and a coffee table. The bed was large and very comfortable. The shower was over the bath. Excellent free wifi in the room and in the lobby. There was a/c but...

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Helpful?
Thank s3rjr
Gerencia_Marketing, Director de Relaciones con Clientes at Hotel Plaza San Francisco, responded to this review

Dear Guest: T hank you for taking part of your time to leave us your comment. We are very glad that your experience with us has been totally pleasant and can be enjoyed all our services and quality. We also want to inform you that your comments and suggestions have already been transmitted to the areas involved. Thank you for...

Denville, New Jersey
Reviewed 2 weeks ago

The Hotel San Francisco is an excellent hotel. The rooms are large, clean, and modern and the price was moderate considering the five star rating. Breakfast, which was included in the daily rate, was included. The assortment was expansive. Everything you would want is there. Smoked salmon, dry cereals, of course great coffee, cheese, eggs on the buffet and made...

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Helpful?
1Thank nancy s
Gerencia_Marketing, Director de Relaciones con Clientes at Hotel Plaza San Francisco, responded to this review

Dear Guest: Thank you for taking part of your time to leave us your comment. We are very glad that your experience with us has been totally pleasant and can be enjoyed all our services and quality. Thank you for choosing us, we hope to return again to enjoy our service. Best regards.

San Jose, California
Reviewed 3 weeks ago

The hotel is very nice in the middle of the city. It is very close to the metro station. It is also very close to the nice walking area. The breakfast was good. The room was nice and have a lot of space. Over all, If we are in Santiago again, we will stay here again for sure.

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Helpful?
1Thank KieuK2014
Hotel Plaza S, Director de Relaciones con Clientes at Hotel Plaza San Francisco, responded to this review

Dear Guest: Thank you for taking part of your time to leave us your comment. We are very glad that your experience with us has been totally pleasant and can be enjoyed all our services and quality. Thank you for choosing us, we hope to return again to enjoy our service. Best regards.

London, United Kingdom
Reviewed 3 weeks ago via mobile

The start of our tour and first hotel in the great city of Santiago. The hotel is well situated in walking distance of most interesting areas of the City. Rooms are quite large and comfortable. Wi Fi was free and relatively fast. The reception areas were large and comfortable. The restaurant is worth a mention as being good - good...

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Helpful?
Thank NABAVEY
Hotel Plaza S, Director de Relaciones con Clientes at Hotel Plaza San Francisco, responded to this review

Dear Guest: Thank you for taking part of your time to leave us your comment. We are very glad that your experience with us has been totally pleasant and can be enjoyed all our services and quality. Thank you for choosing us, we hope to return again to enjoy our service. Best regards.

Somerset Village, Bermuda
Reviewed 3 weeks ago via mobile

We stayed at two hotels in Santiago Chile on this trip the first being a boutique hotel and then the San Francisco which is a big hotel. I loved both but the San Francisco is cleaner and just a great way to refresh after many days in the mountains . We have eaten at the hotel restaurant and it was...

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Helpful?
Thank Eleanor F
Hotel Plaza S, Director de Relaciones con Clientes at Hotel Plaza San Francisco, responded to this review

Dear Guest: Thank you for taking part of your time to leave us your comment. We are very glad that your experience with us has been totally pleasant and can be enjoyed all our services and quality. Thank you for choosing us, we hope to return again to enjoy our service. Best regards.

Reviewed 4 weeks ago via mobile

The hotel is Ok, but there is few things: 1. There is parking, but no elevator from -2 level. So get a bell boy if you care about your back; 2. They charge for coffee and water in your room. And not just charge. 3 USD for a fake Nespresso, 10 USD for a bottle of water; The location is...

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Helpful?
Thank klimbar
Hotel Plaza S, Director de Relaciones con Clientes at Hotel Plaza San Francisco, responded to this review

Dear guest: Thank you for taking your time to leave us your comment. It is fundamental for us to know our guest's experiences. We sincerely regret the lack of information during your stay, and offer our apologies. Regarding your comments, we'd like to inform you that we do have an elevator from floor -2. And that the coffee is not...

Hollywood, Florida
Reviewed 4 weeks ago

This hotel is located at the heart of the city with the walking distance to major attractions. The breakfast was included in the price and offered a lot of choices. Our room with two king size beds was very clean and spacious. The bathroom was nicely decorated and equipped with everything we needed. The pool and spa helped to relax...

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Helpful?
1Thank Eugenia S
Hotel Plaza S, Director de Relaciones con Clientes at Hotel Plaza San Francisco, responded to this review

Dear Guest: Thank you for taking part of your time to leave us your comment. We are very glad that your experience with us has been totally pleasant and can be enjoyed all our services and quality. Thank you for choosing us, we hope to return again to enjoy our service. Best regards.

King's Lynn
Reviewed 5 weeks ago

We stayed three times over a two week period on our tour. The hotel is clean and comfortable with very pleasant staff who were great with the bags. The lobby area is really nice and the breakfast good. The beds are great and the rooms well equipped including free wifi. It is in a good location, being walking distance from...

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Helpful?
Thank Jeff1903
Hotel Plaza S, Director de Relaciones con Clientes at Hotel Plaza San Francisco, responded to this review

Dear Guest: We appreciate your time and deeply regret the inconvenience experienced, please note that the areas responsible for such situations have already been informed in order to correct these mistakes. As a hotel we ask for apologies for the case. We hope that on your next visit to Santiago you can give us a new opportunity to show you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Plaza San Francisco is the only sustainable five star Hotel in downtown Santiago. Known for its excellent and warm service with 27 years of experience, our Hotel is the perfect destination for your pleasure and business trips. With 146 comfortable and spacious rooms that will allow you to have the desired rest you are looking for, so you can enjoy all the tourist and historical attractions of the city. ... more   less 

Additional Information about Hotel Plaza San Francisco

Address: Av. Libertador Bernardo O'Higgins 816, Santiago 8330097, Chile
Region: Chile > Santiago Metropolitan Region > Santiago > Centro Histórico
Price Range: ₹ 8,145 - ₹ 11,506 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Plaza San Francisco 4*
Number of rooms: 146
Reservation Options:
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Also Known As:
Plaza San Francisco Santiago
Plaza San Francisco Hotel
Hotel Style:
#3 Green Hotel in Santiago
#5 Spa Hotel in Santiago
#11 Family Hotel in Santiago
#13 Luxury Hotel in Santiago
#17 Romantic Hotel in Santiago
#19 Business Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Plaza San Francisco staff and other travellers.
33 questions
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Questions? Get answers from Hotel Plaza San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a light sleeper ask for a room at the back - less noisy.”
s3rjr, 10 Apr 2017 | Read review
“higher floor”
freds711, 7 Apr 2017 | Read review
“all the rooms are great.”
769lindym, 11 Mar 2017 | Read review
“i had no view to speak of, would want front of this hotel for a view. if your AC isn't strong enough, complain.”
ggressen, 2 Mar 2017 | Read review
“higher room away from main road, yet with a distant view of Andes”
464royp, 1 Mar 2017 | Read review
5 of 5