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Hotel Santiago

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Traveller (925)
Room & Suite (380)
Pool & Beach (167)
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Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“grand hyatt”(145 reviews)
“split level”(12 reviews)
“great hotel”(61 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from Hotel Santiago
Special Offer: Bed & Breakfast
Offers from Hotel Santiago
Special Offer: Bed & Breakfast
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,122)
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Traveller rating
432
238
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432
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83
34
32
Show reviews that mention
All reviewsgrand hyattsplit levelgreat hotellarge poolclub floorandes mountainspool area isa large shopping mallchilliparque araucobusiness hotelsensomatsuriloungeconciergeatriumcordillera
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361 - 365 of 819 reviews
Reviewed 2 September 2015

My wife and I got married in this hotel in 2001. It first opened in 1991 but hey have managed to keep it very nice. The restaurants have always been some of the best in town. Matsuri, for japanese food, is really good. great sushi...More

Thank Papeluch
Response from MarcLorenz, General Manager at Hotel SantiagoResponded 3 September 2015

Dear Guest, It is a great honour that you married in our hotel and are still coming back to visit us. I am absolutly delighted that you found us to be comfortable and also to read that you enjoy our food outlets. I hope to...More

Reviewed 2 September 2015

This hotel is awesome. The rooms are so comfortable and the staff, food, amenities & the piano player, gym, band at club was all wonderful. It was work but the best work stay ever! And the view of Valle Nevado was breathtaking. Go give it...More

Review collected in partnership with Hyatt Hotels
Thank Kelly W
Response from MarcLorenz, General Manager at Hotel SantiagoResponded 4 September 2015

Dear Guest, I am delighted with the comments made by you in regards to our hotel. As well as very pleased that you feel so comfortable that feels like a holiday even when your working.. I hope to get the opportunity to serve you again...More

Reviewed 1 September 2015 via mobile

After the 14-15 hours of flying from Melbourne, the view from our room was too inviting so we stripped off and went straight to poolside to experience Chilean sunshine, take a nana nap until dinner was served. Very pleasant indeed. As we are leading a...More

Thank colinspain
Response from MarcLorenz, General Manager at Hotel SantiagoResponded 3 September 2015

Dear Guest, I am delighted to read that you enjoyed your recent stay with in Grand Hyatt Santiago. I hope you got the opportunity to experience and try some of our other outlets. And if you run out of time i hope to get the...More

Reviewed 1 September 2015 via mobile

We stayed in Hyatt for 2 nights and we had a great time. We stayed at club level, which offers breakfast and 5-8 pm drinks and snacks. AMAZING DEAL! Rooms were spacious, very comfortable and overall nice, but most importantly, with beautiful view of the...More

Thank MsFunky E
Response from MarcLorenz, General Manager at Hotel SantiagoResponded 3 September 2015

Dear Guest, It is a great plesure that you found us to be a pleasent stay. Also it is lovely to know that you enjoyed the view of the andes mountains. I hope to welcome you back to Grand Hyatt Santiago in the near future....More

Reviewed 31 August 2015 via mobile

Recently stayed at the Hyatt on a boys wkend to the footy. Hotel is in a great location and central to everything. Check in was easy given a nice room on 24th floor well appointed bathroom, nice view of the city. We received complementary access...More

Thank Darwintaff
Response from MarcLorenz, General Manager at Hotel SantiagoResponded 2 September 2015

Dear Guest, Greetings from Grand Hyatt Santiago. It is a real pleasure to have someone from the land downunder..!! I am delighted that you found our service to be friendly and our hotel to be so comfortable. I hope to serve you again in the...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Laundry Service
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$ 204 - US$ 390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Santiago
#6 Business Hotel in Santiago
#6 Romantic Hotel in Santiago
#13 Spa Hotel in Santiago
#22 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 204 - US$ 390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Santiago
#6 Business Hotel in Santiago
#6 Romantic Hotel in Santiago
#13 Spa Hotel in Santiago
#22 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (925)
Room & Suite (380)
Pool & Beach (167)
Dining (117)
Amenities (45)
Family and Play Areas (19)
Business Centre & Event Rooms (9)
Questions & Answers
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bepaged
15 February 2018|
AnswerShow all 2 answers
Response from KAPAtl | Reviewed this property |
sorry, I didn't use the pool. did you ask management?
0
Votes
materago
28 October 2017|
Answer
Response from Zorro5991 | Reviewed this property |
I'm sure the Hotel will be able to either arrange this for you (for a fee) or direct you to the facilities available for this. It is probably a 1 to 2 hours journey by car.
0
Votes
deepak328_s
28 July 2016|
Answer
Response from Peter G | Reviewed this property |
I would call the hotel and ask them. They should be able to help you with that. Even the non-renovated rooms are very nice, but the bathrooms are a little old. Hope that helps. Take care,
1
Vote
Room Tips
"Very high standards indeed and excellent amenities. Beautifully clean and delightfully comfortable bed."
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"Ask for a renovated room or choose a different room"
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"Club level, 16th floor & above is excellent!"
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"High floor and stay away from all the construction."
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