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Stayed on the club floor in connecting rooms with spouse and 9 year old boys, for 8 nights on vacation. Recently renovated club lounge is very handsome. Entire Concierge team on the floor were excellent. Rooms, hallways are "classic" Ritz Carlton, but very clean. My...More
This is a review that is long overdue...
In the early hours of 1/12/16, soon after we had passed through the Chilean Glacier Alley on Beagle Channel, my 94-year-old Dad started coughing. The coughs would soon turn into pneumonia, heart and kidney failures and, later,...More
We only had a day and a half in Santiago and it was after a long 8 days of traveling and hiking in Patagonia. After an EXTREMELY long travel day, it was such a treat to walk into the Ritz Carlton lobby! We were greeted...More
I had the choice between the Ritz and Hotel W. I chose the Ritz, and it worked out well. The hotel and staff are great. However, having visited the W for dinner, I am certain that would have been a better experience.
Would love to...More
This is a good quality luxury hotel. From the moment of walking into the reception it has a feel of quality and calmness to it, which made me feel very welcome for my week staying here.
There is a good attention to detail in the...More
I can't answer definitively but they are so helpful I think they would, especially as you as you are returning to stay. However I would contact before hand. There is a problem finding a direct contact number, as I recall we... More
I can't answer definitively but they are so helpful I think they would, especially as you as you are returning to stay. However I would contact before hand. There is a problem finding a direct contact number, as I recall we in the end asked our booking agent to find contact details for us. Unfortunately we no longer have these. Great hotel have a great visit. If you are arriving by air they will arrange their car for you and they leave a message on you're phone to say where the driver will be, if you can't find the car ring the hotel yourself as there is a scam at the airport. An official rings for you pretending to speak to reception offers a blue cab at an inflated price, when all along the hotel car is waiting.