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    The Ritz-Carlton, Santiago

    Calle El Alcalde No. 15, Santiago 8360482, Chile
    011 56 2 2470 8500
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    29 Oct 30 Oct
     6 people are viewing this hotel
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    US$ 359
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    Traveller (604)
    Room & Suite (228)
    Dining (72)
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    Overview
    • Excellent68%
    • Very good23%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “club level” (67 reviews)
    “el golf” (33 reviews)
    “chili” (94 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Butler Service
    Housekeeping
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Santiago
    Special Offer: $50 Credit + Breakfast
    Hotel packages
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    Atton Vitacura
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    InterContinental Santiago
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    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,395)
    There are newer reviews for The Ritz-Carlton, Santiago
    See the most recent reviews
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    21 - 25 of 879 reviews

    Reviewed 2 August 2017

    Stayed at RC Santiago after a week of skying. Had been there a few years ago, hotel remains in great shape with excellent rooms, very good food and service. Pool area and Gym are always a high point. Location is also a plus, nearby metro...More

    Thank marcos_lima2014
    Reviewed 29 July 2017

    On the good side, the hotel has a great staff, who are very friendly and helpful, and the hotel is in a wonderful location, where it is easy to go for a walk, find restaurants, or go shopping. On the disappointing side, the rooms are...More

    Thank widgi123
    Response from valentina s s, Manager at The Ritz-Carlton, SantiagoResponded 31 July 2017

    Dear widgi123, Thank you for taking the time to provide your feedback and thank you for recognizing the work our Ladies & Gentlemen. I would like to apologize that we didn’t meet your expectations. The hotel is undergoing a renovation at the moment to address...More

    Reviewed 28 July 2017

    The hotel is ok and the people are friendly and helpful. But, it is supposed to be an excellent hotel, and along that dimension it was a disappointment. The rooms are old, worn, dark, and even a bit dirty. The fitness center must be twenty...More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank widgi123
    Response from valentina s s, Manager at The Ritz-Carlton, SantiagoResponded 31 July 2017

    Dear widgi123, Thank you for taking your time to write this review. I am so sorry to hear that we were not able to meet your expectations during your stay and would like to apologize for this. If there Is anything I may assist you...More

    Reviewed 19 July 2017

    The Ritz Santiago is a decent hotel, but if you're used to Ritz Carlton's level of quality elsewhere, you should likely adjust your expectations. The hotel is tired. The hallways, room furnishings, etc look like they were pretty great in 1997. We had a suite...More

    1  Thank RockfishHunter
    Response from RCSTGO, Assistant Director of Rooms at The Ritz-Carlton, SantiagoResponded 20 July 2017

    Dear RockfishHunter, Thank you for taking the time to provide your feedback. I appreciate how thorough and detailed you were in providing the events you experienced. I apologize for the inconsistencies experienced with our concierge service. I would like to have the opportunity to talk...More

    Reviewed 19 July 2017

    I recently stayed here while in Santiago for a business trip. The staff was awesome - over the top nice - even the doorman greeted me by name throughout my stay. They went out of their way to be helpful. The style of the hotel...More

    Thank srjh
    Atton Vitacura
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    InterContinental Santiago
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    W Santiago
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    #36 of 202 hotels in Santiago
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 298 - US$ 527 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Santiago
    • #3 Family Hotel in Santiago
    • #3 Romantic Hotel in Santiago
    • #4 Spa Hotel in Santiago
    • #6 Green Hotel in Santiago
    • #11 Luxury Hotel in Santiago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 205
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Agoda, Marriott, Orbitz, Cancelon, TripOnline SA, Hotwire, HotelQuickly and Evoline ltd so you can book your The Ritz-Carlton, Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Chile >
    • Santiago Metropolitan Region >
    • Santiago >
    • Las Condes
    • Also Known As
    • The Ritz-Carlton Santiago Hotel Santiago ,
    • Santiago Ritz Carlton ,
    • Ritz Santiago
    Add Photo Photos
    Traveller (604)
    Room & Suite (228)
    Dining (72)
    Pool & Beach (42)
    Hotel & Grounds (425)
    Bathroom (30)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
    Nearby
    W Santiago
    1,718 reviews
    .35 km away
     
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    1.00 km away
     
    InterContinental Santiago
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    satit_1981
    29 June 2017|
    AnswerShow all 3 answers
    Response from Rick H | Reviewed this property |
    The room I had was up to date. There are mountain views, but if you really want a good view go and sit outside on the terrace in the spa. It's almost 360 degrees and one can see the mountains and skyline.
    0
    Votes
    Peru201193
    18 March 2017|
    Answer
    Response from LMODelMar | Reviewed this property |
    Try going to the hotel website and click on "Contact Us".
    1
    Vote
    Peru201193
    17 March 2017|
    AnswerShow all 11 answers
    Response from Elliott S | Reviewed this property |
    I would recommend that you contact the hotel prior to your arrival to make this request. The hotel is very accommodating and will most likely make arrangements to store the clothing that you don't need, but alert them in... More
    1
    Vote
    Room Tips
    "Worth spending a bit more for Executive Club access rooms on the higher floors, food included and top service..."
    Read review
    "Club floor"
    Read review
    "Get a Club room"
    Read review
    "Our room faced the front of the hotel and had a beautiful view of the city lights."
    Read review
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