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The Ritz-Carlton, Santiago

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Traveller (646)
Room & Suite (258)
Dining (73)
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Overview
  • Excellent67%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“club level”(74 reviews)
“chilli”(103 reviews)
“top floor”(42 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton, Santiago
Special Offer: Member Rates
Hotel deals
Offers from The Ritz-Carlton, Santiago
Special Offer: Member Rates
Hotel deals
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Reviews (1,525)
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965 results
Traveller rating
601
237
80
36
11
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601
237
80
36
11
Show reviews that mention
All reviewsclub levelchillitop floortiramisuexecutive floorthe financial districtjunior suiteconcierge staffrooftop poolcar serviceexcellent hotelluxury hotelw hotelpublic areaslobby barlas condessubway station
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1 - 5 of 965 reviews
Reviewed 5 days ago

A smart elegant hotel, well located in the centre of the business district. Service is excellent as you’d expect and the staff helpful. PROS: Great power shower, very comfortable bed, good room sound proofing, quick and effective air con, fantastic top floor hot tub and...More

Thank niknak586
Reviewed 2 weeks ago via mobile

What can you say about a Ritz Hotel that has not been said already. This hotel has great rooms, great service and great food. From the doormen, the lobby desk attendants and the concierge all where there to help as soon as they saw you....More

2  Thank coyh2015
Reviewed 3 weeks ago via mobile

We stayed for four nights and found the hotel to be below average for a Ritz; however, a bright spot was the bar, drinks were excellent and service really good! Jamie and Carlos both treated us like we were special. We kept going back for...More

Thank Gl0baltrvlr
Response from RCSTGO, Assistant Director of Rooms at The Ritz-Carlton, SantiagoResponded 3 weeks ago

Dear Gl0baltrvlr, Thank you for taking the time to provide your feedback. I would like to thank you for your positive observations about our bar service provided by Jamie and Carlos. We will ensure to share this feedback with them. In regards to your overall...More

Reviewed 3 weeks ago via mobile

I stayed at the Ritz-Carlton Santiago on a business trip in February 2018; my third stay there. It's an excellent hotel as one would expect from the brand. Location is great for Las Condes business meetings and the great restaurants on Goyenechea. Rooms are top...More

Thank mschoe64
Reviewed 14 May 2018 via mobile

It’s not the type of hotel that I like to normally stay at, but I found it to be quite good. We were expertly greeted by staff, our checkin was quick and welcoming. Our room was big and had all the best creature comforts. The...More

Thank Guilherme R
View more reviews
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 270 - US$ 387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Santiago
#2 Family Hotel in Santiago
#3 Romantic Hotel in Santiago
#5 Spa Hotel in Santiago
#6 Green Hotel in Santiago
#11 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 270 - US$ 387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Santiago
#2 Family Hotel in Santiago
#3 Romantic Hotel in Santiago
#5 Spa Hotel in Santiago
#6 Green Hotel in Santiago
#11 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (646)
Room & Suite (258)
Dining (73)
Pool & Beach (42)
Amenities (63)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
satit_1981
29 June 2017|
AnswerShow all 5 answers
Response from Harumi1 | Reviewed this property |
I apologize, there are views of Andes, for sure. I was just thinking of my room which was of the city. If you are on the terrace you have a wonderful view or have a room high up.
0
Votes
Peru201193
18 March 2017|
Answer
Response from LMODelMar | Reviewed this property |
Try going to the hotel website and click on "Contact Us".
1
Vote
Peru201193
17 March 2017|
AnswerShow all 11 answers
Response from Sue S | Reviewed this property |
I can't answer definitively but they are so helpful I think they would, especially as you as you are returning to stay. However I would contact before hand. There is a problem finding a direct contact number, as I recall we... More
1
Vote
Room Tips
"Go for a Club package"
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"Room 1129 is great."
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"Choose level 3"
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"Facing the main road on the corner."
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