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San Cristobal Tower

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430 Reviews from our TripAdvisor Community

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Showing 237: English reviews
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Sydney, Australia
Reviewed 1 week ago via mobile

This hotel is located 15 mins from the airport in an excellent part of the City with panoramic views of the mountains. Rooms are large and comfortable, only downside is the lack of updated technology with no USB socket within the room and an old docking station that does not accomodate the new iPhone. Located right next to the City...

Thank Toshack09
Washington, District of Columbia, United States
Reviewed 1 week ago

Agree with previous reviews that service is terrific and that there is a great added bonus to get a room which includes access to the top floor lounge providing beautiful views limited free food and drinks. The Tower is adjacent to its sister Sheraton property which combined, offers all the usual hotel services.

Thank Robert L
Management response:

Thank you for your feedback, we are very glad to meet your expectation. We look forward to see you soon. Regards Alejandro Larrondo Executive Assistant Manager

Tulsa, Oklahoma
Reviewed 2 weeks ago

As part of a work trip, I decided to bunk up at the San Cristobal Tower. I arrived in the morning via Uber and walked inside. What i found was 2 hotels sharing the same complex which was a tad confusing. Once inside the Cristobal tower section, I sat down with the check in agent and she greeted me warmly....

Thank Shane M
Management response:

Dear Guest We really appreciate the positive feedback, even more when it comes from our Platinum members, I will personally address your concerns to the rest of team. IN the other hand I am very happy o know that our service was excellent as you mentioned ion your post. Please let me know when your planning your next visit to...

Santiago, Chile
Reviewed 7 March 2017

We live in Santiago and decided to spent a weekend al the hotel for rest and relax. The hotel is located not less than 8 blocks from public transportation. This Sheraton hotel is not one but two. One is the old Sheraton hotel and the other the newer San Cristobal Tower. Two buildings conected by one common lobby. All common...

1Thank Davidcastro
Howie B, Director General at San Cristobal Tower, responded to this review

Many thanks for your comments on our complex urban resort. Definitely the rooms facing the Andes are better, so good recommendation. So sorry for the hotel taxi service experience and price, Uber is a great alternative. Please visit us again, we are a great choice to run away from Santiago but remain in it. Best regards Howie Brown General Manager

Reviewed 3 March 2017

The tower offers spacious rooms and all the amenities you want. But the real plus here is the lounge with its bar and excellent bar food, the view and the 6:30-9:00 evening hours that offer perfect relaxation after a day of touring. The breakfast buffet is one of the best I've seen in terms of choice and their smoked salmon...

Thank wired
Howie B, Director General at San Cristobal Tower, responded to this review

Lovely comments on our hotel, the food but above all on our Associates, I am proud that they delivered top notch services during your stay. Thanks for sharing. Best regards Howie Brown General Manager

Reviewed 3 March 2017

Fairly well located for Bellavista and a short hop over the Mapocho for downtown Santiago. This is a proper 5 star hotel with excellent service, superb rooms, and a brilliant breakfast with a view on the 21st floor. We spent the day, with a late checkout, poolside before our evening flight home. The pool area is oasis like with an...

Thank Robert W
Howie B, Director General at San Cristobal Tower, responded to this review

Great that you enjoyed our urban resort feeling. Nothing better before jumping on to a long flight. Many thanks for sharing your experience with us. Please visit us again. Regards Howie Brown General Manager

Reviewed 19 February 2017

When we arrived rather tired and weary from a day's touring round Valperaiso we were delighted to hear we had been upgraded. How fantastic. The Tower was the perfect hotel experience. Lovely room, comfortable beds, accommodating staff. We enjoyed a complimentary cocktail and finger buffet in the Tower Room 21. The view from here is spectacular. Not exactly in a...

Thank AnitaMargaret
Howie B, Director General at San Cristobal Tower, responded to this review

Loved that you enjoyed a well deserved upgrading and that you could enjoy our Luxury Collection property. Will share your comments with our Associates. Come back soon. regards Howie Brown General Manager

Miami, Florida
Reviewed 15 February 2017

We made reservations at the Sheraton Convention Center and were upgraded to the San Cristobal Towers Hotel next door. Their rooms are luxurious, their hotel is very clean and their staff is professional while caring at the same time. Great drive to serve their customers! They have Free Wifi. Their rooms are nice and quiet!

Thank Alfred R
Howie B, Director General at San Cristobal Tower, responded to this review

Nothing better to begin my morning, your lovely comments regarding our hotel and staff will be shared. We feel very proud of them and your feedback is highly valued. Please make sure to visit us again. best regards, Howie Btrown General Manager

naperville, il
Reviewed 10 February 2017

We stayed here for one night before boarding a cruise ship. We found the staff to be friendly and helpful, the room was clean and spacious. The breakfast buffet had a large assortment of fruits, pastries and other items. We were very pleased with our decision to stay here.

Thank Pam H
Howie B, Director General at San Cristobal Tower, responded to this review

Dear Guest Thanks very much for your short but lovely message about your recent experience. Our staff makes the difference. Best regards Howie Brown General Manager

Shawnee Mission, Kansas
Reviewed 2 February 2017

Run by Sheraton and their food was terrible and always cold: even their steaks! Staff was friendly and helpful. We paid $1,000 for what Trip Advisor could have got for us for one-half.Disappointed!!!!

Thank Lisa S
Management response:

Thank you for shared your comments with us, we are very sorry for not meet your expectations, we will share your comments with our kitchen team in order to review your suggestion Kind regards. Alejandro Larrondo Executive Assistant Manager

231 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (205)
View from Room (24)
Hotel & Grounds (23)
Bathroom (15)
Room/Suite (45)
Dining (10)
Family/Play Areas (1)
Pool/Beach Area (3)
Videos (1)
Other (83)

Management photos: Courtesy of the property manager

All Management Photos (26)
Pool/Beach Area (2)
Room/Suite (7)
Hotel & Grounds (8)
Dining (7)
Other (2)


  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Public Wifi
  • Paid Wifi
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
With the majestic Andes Mountains as a backdrop, San Cristobal Tower, Santiago provides a sophisticated service in a privileged location. Nestled among parks and gardens in Providencia, just a few minutes away from the airport and conveniently located nearby museums, art galleries, theaters, restaurants and bars. ... more   less 

Additional Information about San Cristobal Tower

Address: Josefina Edwards de Ferrari 100, Santiago 8320000, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: ₹ 15,549 - ₹ 21,833 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — San Cristobal Tower 5*
Number of rooms: 139
Reservation Options:
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Also Known As:
San Cristobal Tower Hotel Santiago
San Cristobal Hotel
San Cristobal Santiago
Hotel Style:
#16 Spa Hotel in Santiago
#24 Business Hotel in Santiago
#26 Luxury Hotel in Santiago
#28 Romantic Hotel in Santiago
#39 Family Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from San Cristobal Tower staff and other travellers.
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Honolulu, HI
4 months ago
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Questions? Get answers from San Cristobal Tower staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't miss the lounge at sunset.”
wired, 3 Mar 2017 | Read review
“Rooms were very quiet and the higher you go the more spectacular the view”
, 3 Mar 2017 | Read review
“Mountains and city scape I doubt if it makes much difference where your room is.”
AnitaMargaret, 19 Feb 2017 | Read review
“Be nice to their staff and they will go out to their way to try to please you!”
881alfredr, 15 Feb 2017 | Read review
“Choose back to look out on mountains!”
lisasK7686YY, 2 Feb 2017 | Read review
5 of 5