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Santiago Marriott Hotel

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Traveller (632)
Room & Suite (261)
Dining (86)
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Overview
  • Excellent57%
  • Very good33%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“latin grill”(23 reviews)
“cafe med”(9 reviews)
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Santiago Marriott Hotel
Special Offer: Member Rates
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Offers from Santiago Marriott Hotel
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Reviews (1,525)
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363
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All reviewsthe concierge loungelatin grillcafe medgreat hotelparque araucoshopping mallcorner roomchilliconference roomplatinum memberlobby barnice mallthe hotel is conveniently locatedbusiness travelerchilean winean upgradeandes mountains
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241 - 245 of 671 reviews
Reviewed 3 September 2015 via mobile

I had a great stay in Marriott Santiago , but I have to tell about this unpleasant scene that happened to me ; as a silver elite member I asked for a late check-out at 2:30 at the reception and it was accepted as always...More

Thank Alkhalidy
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 4 September 2015

Dear guest, We regret to know about the inconveniences you experienced but we are glad that despite the mentioned issue, you had a great stay in our property. Thank you for your loyalty and for your valuable feedback, we look forward to having you stay...More

Reviewed 1 September 2015

Second time to stay here on business, the service has been excellent both times. Even not getting upgraded this last time, still a nice clean room, exceptional service, and wonderfully nice staff. The room service/lobby bar food leaves a lot to be desired and I...More

Thank opivp
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 2 September 2015

Dear guest, Your comments and observations are an important tool for us to continue improving our hotel and services every day. Thank you for sharing your feedback with us, we really appreciate your kind words about our staff members and the service they provide. We...More

Reviewed 1 September 2015

Love the employees. Service is outstanding in the Executive Lounge. Love the breakfast buffet in their restaurant. One of the best in the system. Fitness center has good equipment for its size. Only con is the music is a bit loud and is not child...More

Thank EricP3UAL
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 2 September 2015

Dear Eric, Thank you so much for sharing your valuable feedback, your opinion is very important to us, as it helps us to identify areas that need improvement. We are very happy to know that you appreciate the service and the breakfast buffet at Café...More

Reviewed 29 August 2015 via mobile

Excellent high standard Marriott with polite and very helpful staff. High floor rooms have excellent views especially if facing the mountains. Good size and well equipped gym. Pool was empty (middle of winter). Not close to city centre but next door to large shopping Mall...More

Thank Miguelito1
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 31 August 2015

Dear Miguelito, We are happy to read that you appreciate the facilities and found our staff polite and helpful. Thank you for choosing us and for sharing your experience on Tripadvisor. We hope to welcome you back many more times in the future. Kind regards,...More

Reviewed 22 August 2015

This is a nice Marriott property with some higher floor rooms with great Andes mountain view when it is visible. It is near a mall and a park so that you have more leisure and food options. The lounge on the 23rd was relatively small,...More

Thank TCDenver
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 24 August 2015

Dear guest, It is great to know that you appreciate the view and offerings from the Executive Lounge at the 23rd floor and that you found our property comfortable and modern. Thank you for choosing us and for sharing your experience on Tripadvisor. We hope...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 153 - US$ 271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santiago
#8 Family Hotel in Santiago
#9 Green Hotel in Santiago
#15 Romantic Hotel in Santiago
#18 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 153 - US$ 271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santiago
#8 Family Hotel in Santiago
#9 Green Hotel in Santiago
#15 Romantic Hotel in Santiago
#18 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (632)
Room & Suite (261)
Dining (86)
Pool & Beach (16)
Business Centre & Event Rooms (19)
Family and Play Areas (8)
Questions & Answers
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Michelle W
7 April 2017|
AnswerShow all 2 answers
Response from Lester M | Reviewed this property |
Yes they are very helpful
0
Votes
Peru201193
13 March 2017|
AnswerShow all 12 answers
Response from Daniel F | Reviewed this property |
I'd say allocate about 30-40 minutes max for the cab ride. There's a taxi service in the lobby across from the reception desk.
1
Vote
Sue J
6 January 2017|
AnswerShow all 6 answers
Response from BRETT A | Reviewed this property |
It is also in the Las Condes Vitacura area. There is a subway station about 5 blocks from the hotel
0
Votes
Room Tips
"ask for the Suite Room 2111"
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"Prefer the lower floors, less wait time for the lift. If this is your first visit most rooms have beautiful..."
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"Suites ending in 11 (eg 1411) have a fantastic panoramic city view."
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"Great views high up. The corner rooms are wonderful!"
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