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Santiago Marriott Hotel

1,460 reviews
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Traveller (587)
Room & Suite (217)
Dining (85)
Overview
  • Excellent57%
  • Very good33%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“latin grill”(21 reviews)
“cafe med”(8 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,460)Write a Review
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Traveller rating
345
219
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345
219
49
21
6
Show reviews that mention
All reviewsthe concierge loungelatin grillcafe medgreat hotelparque araucoshopping centercorner roomchiliconference roomlobby barthe hotel is conveniently locatedbig mallan upgradefront desk staffandes mountainsbreakfast buffetrooms are big
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1 - 5 of 640 reviews
Reviewed 2 days ago

Stayed two nights in this Marriott before transferring to cruise ship. Location is very close to large shopping area with good restaurants and nice shops. Check into the hotel was very easy and received an upgraded room. Restaurant and separate bar area provided good service...More

Thank Mark B
Reviewed 3 days ago via mobile

Stayed here before grabbing a cruise. Excellent service throughout the hotel!! Great breakfast also! Executive lounge was well stocked throughout the day even offering wine for happy hour and a lot of snacks and even hot foods. Also walking distance from the best shopping plaza...More

Thank randolphantonior
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded yesterday

Dear randolphantonior, Thank you for recommending us and sharing your feedback on TripAdvisor. We are very happy that you found our property and the service throughout the hotel excellent and that the Executive Lounge and breakfast were of your liking. We hope you visit us...More

Reviewed 6 days ago

We stayed at the Santiago Marriott the night before departing on a cruise. Prior to our arrival, I had arranged with the hotel's concierge, Hans, for transfers from the airport and to the cruise terminal. The prices of the transfers were extremely reasonable and Hans...More

Thank lobos3
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 5 days ago

Dear lobos3, We appreciate you taking the time to share your comments after your recent stay with us. We are glad that our facilities and restaurants lived up to your expectations and that Hans and all the team offered excellent customer service to you. We...More

Reviewed 2 weeks ago

This place is not as good as I remembered it from several years back. The rooms are in need of upgrade. You felt like the hotel was cutting corners in the maintenance of the rooms. The towels were quite worn and rough. The executive lounge...More

1  Thank S T
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 1 week ago

Dear S T, Thank you for taking the time to share your comments on TripAdvisor. We regret that your recent stay with us was not up to your expectations. We are always working on updating every part of the hotel and are very sorry that...More

Reviewed 3 weeks ago via mobile

My husband and I were there two weeks ago. We're there just for two nights but it was more than enough. Our check in experience was very nice, Felipe the bellboy was the one who helped us with our luggage. He is a lovely man...More

Thank Kristine L
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 3 weeks ago

Dear Kristine, It is fantastic to know that Latin Grill is the best restaurant you went to, thank you so much for the compliment! We will share your comments with Felipe, Hans and Gloria and they will be be pleased to read that they provided...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 187 - US$ 359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santiago
#8 Green Hotel in Santiago
#8 Family Hotel in Santiago
#15 Romantic Hotel in Santiago
#17 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 187 - US$ 359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santiago
#8 Green Hotel in Santiago
#8 Family Hotel in Santiago
#15 Romantic Hotel in Santiago
#17 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (587)
Room & Suite (217)
Dining (85)
Pool & Beach (16)
Hotel & Grounds (302)
Bathroom (34)
Business Centre & Event Rooms (19)
Family and Play Areas (8)
Questions & Answers
Ask a question
Michelle W
7 April 2017|
AnswerShow all 2 answers
Response from Lester M | Reviewed this property |
Yes they are very helpful
0
Votes
Peru201193
13 March 2017|
AnswerShow all 12 answers
Response from Daniel F | Reviewed this property |
I'd say allocate about 30-40 minutes max for the cab ride. There's a taxi service in the lobby across from the reception desk.
1
Vote
Sue J
6 January 2017|
AnswerShow all 6 answers
Response from BRETT A | Reviewed this property |
It is also in the Las Condes Vitacura area. There is a subway station about 5 blocks from the hotel
0
Votes
Room Tips
"Our upgraded room came with free WiFi but not sure whether that is true with all rooms"
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"High floor"
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"High rooms have the best views of the mountains"
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"high floors are better as Ave. Kennedy is busy"
Read review
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