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Crowne Plaza Santiago

Hotwire.comUS$ 164*
View Deal
#44 of 196 Hotels in Santiago
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 231*
US$ 164*
US$ 179*
US$ 231*
US$ 164*
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Crowne Plaza Santiago
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1,148 Reviews from our TripAdvisor Community

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Showing 435: English reviews
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Reviewed 2 days ago NEW

Good value, clean, easy access to public transportation, trusted brand, McDonald next door, but not far from the famed Bellavista area. Excellent lobby staff, doormen, bell persons, front desk. Convenient but quiet as the hotel has a deep setback from main street. We took a standard room for a pre-cruise stay. I would imagine the upgraded upper floors would yield...

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Helpful?
Thank Pansy L
Chertsey, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 11 April 2017

Stayed at the Crowne Plaza for 4 nights and we were impressed how well it caters for both business and leisure guests. Fortunately we were tourists from the UK so no work, just pleasure. OK so the hotel rooms are not bang up-to-date decor wise but nevertheless have a certain 80's / 90's charm and are kept very clean. Furthermore,...

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Helpful?
Thank Keith T
About Hotel's Favourite Review
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thank you for taking your time on writting details concerning your experience in our hotel. We are thrilled to know that you really had a great and memorable stay with us at Crowne Plaza Santiago. It is truly appreciated when a guest recognizes our staff and services and takes the time to say thank you. We will forward...

Reviewed 6 days ago NEWvia mobile

I really enjoyed my stay at this hotel. We took the upgrade for the club room and it is well worth the extra money. Carlos the chef makes amazing omelettes and the views from the top floors are fantastic. As others mentioned the decor is not modern however I found the old world charm of the hotel added to the...

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Helpful?
Thank Jennifer B
Millerstown, Pennsylvania
Reviewed 1 week ago

We stayed here for two nights in May and really appreciated the hotel's location. It was within walking distance of a really nice eating area/street called Lastarria. The central park is great for running and you can walk to the zoo and funicular. I've been in South America a good bit and would say Santiago is by far one of...

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Helpful?
Thank Daniel R
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thank you very much for staying with us and for posting a review about Crowne Plaza Santiago. We are pleased that our facilities and location were according to your expectations and you really enjoyed walking distance to nearby places. We also appreciate your comments about the kindness and service of our people, every day they are committed to...

London, United Kingdom
Reviewed 1 week ago via mobile

I booked three nights at the Crowne Santiago as part of a wider trip around South America. Throughout my stay the front desk and front of house staff were excellent: a very good standard of spoken English, polite, attentive and engaging. The hotel is well maintained but looks a little tired/faded in places. The wifi worked well with good download...

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Helpful?
Thank jameshenson6
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: I really thank you for your time and for sharing so much detail about your recent stay with us. We appreciate your kind comments and good impression about our location, our staff and service. We have a great team that everyday is working to create good experiences for all our guests. On the other hand, we really value...

Reviewed 2 weeks ago

I stayed at this property for business purposes. The hotel is located on a busy street, and is close to a district with several nice restaurants. I was welcomed by a warm staff, with an easy check-in. The room was well maintained and clean, what one would expect from a Crowne Plaza. The fitness facility was also great, and I...

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Helpful?
1Thank Hoegaarden987
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Many thanks for your feedback and excellent review of your recent stay at Crowne Plaza Santiago. We very much appreciate you have taken your time to write about your good experience and it is an enormous motivator for our team to know that you had a pleasant stay and very much enjoyed your time at our facilities. It...

Ottawa, Canada
Reviewed 4 weeks ago via mobile

With the expansion of the IHG family the Crowne Plaza brand seems to be moving down market. The rates at this hotel were quite a bit cheaper than other chain hotels in Vitacura and Las Condes. I give this hotel a "very good" rating because it has all the features ans amenities and great service. However, it is in a...

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Helpful?
1Thank Maxim B
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thank you for staying at our hotel and give us your impressions regarding your experience. It is a pleasure to hear that you had a good experience with the service provided by our staff, it is very nice that our people exceeded your expectations, as it is our aim, to provide a personalized and quality service to our...

Sarasota, Florida
Reviewed 4 weeks ago

The location is very convenient for location. Walked to Plaza Armas,, Listerria neighborhood popular for evening dining. Staff are very helpful. Carpet in rooms outdated. We took a taxi from airport to hotel, and 2 days later driver to Valpariso for cruise.

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Helpful?
1Thank Janiceboo
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Thank you very much for taking your time to comment about our hotel. We are pleased that our location was according to your expectations and the service that you received from our staff was very helpful. We are committed to provide high quality service and good experiences to all our guests. Thank you again for your review. With kind regards,

Albuquerque, New Mexico, United States
Reviewed 4 weeks ago

We were just here for one night after arriving late one night and leaving early the next day. The staff was friendly and helpful and most I talked to spoke good English. Jude helped us to our room and he couldn't of been more helpful or nicer. The room was clean and comfortable with a good strong shower spray and...

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Helpful?
Thank jayhawkbrian
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thanks for reviewing our property and tell about your good experience with us. It is always great to have a good feedback from our clients and hear that they enjoyed our facilities, our people and services. Thanks for your comments and for recommending Crowne Plaza Santiago. I look forward to welcoming you in the near future. Sincerely.,

UK
Reviewed 20 April 2017

We stayed here for two nights pre-cruise from Valparaiso. We arrived very early in the morning after a long flight from the UK and were pleased that we were able to check into our room at 9.00 a.m. We are IHG Reward members at Platinum Elite level and had no issues with getting our upgraded room with Club level privileges...

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Helpful?
Thank RayleighTraveller
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thank you for staying with us and taking the time to review our property. I am very glad to know that you enjoyed our facilities and comfort as well as the service provided by our staff. Guest comfort and satisfaction are of the utmost concern to deliver great guest experiences. I appreciate your loyalty as Platinum Elite IHG...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Santiago Hotel is ideally located in midtown Santiago at the entrance to Providencia and the principal stree area, the business and cultural center of the city. Our rooms offer spectacular views of the city and the Andean Mountain Range. Rooms are equipped with high speed internet dataports upon request, WI-FI, two-line telephone, coffee-maker, iron and ironing board. Only minutes away from the Downtown area we are ideally located close to shopping and business, government offices, very close to the Presidential Palace 'La Moneda'. Two blocks away from the Metro Station and Santiago's best tourist areas. Come visit us, at the Crowne Plaza Santiago Hotel and enjoy our five star service, whether on business or leisure, we will make your stay an unforgettable one. Bienvenidos a su casa en el Crowne Plaza Santiago. ... more   less 

Additional Information about Crowne Plaza Santiago

Address: Avenida Libertador Bernardo o'Higgins 136, Santiago 8331030, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: ₹ 6,462 - ₹ 14,282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Santiago 4*
Number of rooms: 293
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Booking.com, IHG, Priceline, Hotels.com, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Crowne Plaza Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Santiago Crowne Plaza
Hotel Style:
#14 Spa Hotel in Santiago
#23 Family Hotel in Santiago
#24 Luxury Hotel in Santiago
#26 Romantic Hotel in Santiago
#30 Business Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Santiago staff and other travellers.
22 questions
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Questions? Get answers from Crowne Plaza Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor the better the view of the city.”
Z9488CCdanielr, 17 May 2017 | Read review
“Get Club Level if you can”
RayleighTraveller, 20 Apr 2017 | Read review
“In good weather, upper floors have nice views of the surrounding Andes.”
mrancer, 19 Feb 2017 | Read review
“a high floor is an adventeg”
haimon, 15 Feb 2017 | Read review
“There was absolutely no street noise on the upper floors of the hotel, no matter which direction you were facing.”
DavidM697, 15 Feb 2017 | Read review
5 of 5
Hotwire.com
US$ 164* /night
View Deal
Booking.comUS$ 179
Expedia.comUS$ 164
TripAdvisorUS$ 164
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*Disclaimer
Prices are for 1 room, 2 adults
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