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Crowne Plaza Santiago

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#42 of 197 Hotels in Santiago
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1 room 2 adults 0 children
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Crowne Plaza Santiago
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1,081 Reviews from our TripAdvisor Community

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Showing 411: English reviews
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Houston, TX
Reviewed 2 days ago NEW

I booked a 3 night stay at this hotel for next week after reading the great reviews on TA. I read here that the hotel will arrange car service from the hotel to pick up at the airport. Thanks to a lovely lady named Soffia, all of the arrangements were made with much ease over email and I'm so hopeful...

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Thank Cruzfool
Springfield, Virginia
Reviewed 4 days ago NEWvia mobile

We stayed here two nights and found our room to be vey comfortable and well appointed. The room has all the amenities one would expect except bath robes. The breakfast is complete. It seems to cater to foreign visitors; I did not see many Chileans. One word of caution: everything in the mini-bar will cost you, including the bottles of...

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Thank authored
Piedmont, California
Reviewed 5 days ago NEW

The hotel is on the main boulevard through the center of the city, walking distance to many attractions. It's clean and functional. Front desk service was very good. But it is a a very plain, somewhat worn, American style establishment. The sleeping area was large enough and the bed was comfortable, but the bathroom had peeling paint and poor ventilation....

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Thank mrancer
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thank you for staying with us in Santiago and for the feedback you have posted. Your comments are very important to us and It’s good to know that you liked our location. However, Thank you for bringing some observations to our attention. We apologize for these situations you faced during your stay, as that is not up to...

New York City, New York
Reviewed 1 week ago NEW

My mom and I loved staying at this hotel for our recent trip to Chile. The view from our room of Santiago was stunning. While the facilities are a bit older, the price point was amazing. One of the best qualities about the hotel was the delicious complimentary breakfast that we received with our accommodations. We truly looked forward to...

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Thank hfyazdi
haifa
Reviewed 1 week ago

location of the hotel is very in the center of the city good places to eat good shopping a round good transpoartation to the a/p we arrive to the a/p from madrid on the way to a cruise to antartica and south america the transfer to the hotel was smooth we took a taxi price is fair it takes a...

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Thank haimon
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thank you for choosing our hotel to stay in Santiago and for the feedback you have posted. Your comments are very important to us and I appreciate you have enjoyed our location and service. It will be a pleasure to receive you again at our hotel. Sincerely.,

Corona
Reviewed 1 week ago

First off, when we arrived it was a Holiday in Santiago, and we immediately thought that maybe we had made a mistake in choosing this hotel, because there was no activity on the streets, anywhere! However, the next day, when everything was back to normal, we quickly discovered that this was a good place to be. The hotel is right...

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Thank David M
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: We appreciate you have posted your experience about Crowne Plaza Santiago. We are happy to know that you had a great and comfortable stay with us. Effectively you mention our location, that is very convenient, surrounded by numerous dinning and cultural options that you can easily go walking. We also appreciate your kind comments about our executive lounge...

Athens, Greece
Reviewed 1 week ago

The hotel is a nice 5* hotel with big lobby and comfortable rooms. High floor hotel, close to Santa Lucia hill, approx 30 min walk to Plaza de Armas in the city centre. The good thing is that it is only 10 min walk from the Belavista area which is very good for night life with nice restaurants, cafes and...

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Thank DANOS S
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: We appreciate you have posted your experience of Crowne Plaza Santiago. We are happy to know that you had a good and comfortable stay with us. Our location is one of the best in town, surrounded by numerous dinning and cultural options that you can easily go walking. We also appreciate your kind comments about breakfast and dinner...

Singapore, Singapore
Reviewed 1 week ago via mobile

Very nice hotel with excellent staff. Right from the beginning from when I went online to request an airport pickup to when we left early to move to Vina Del Mar everything went Luke clockwork. Didn't have to lift a finger the 5 nights we were there. Rooms large and very clean. Bathroom was a little dated but again all...

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Thank Ray U
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: We truly appreciate your review about your stay at Crowne Plaza Santiago. We are pleased to read that you enjoyed your time with us and you liked our hotel, location and service. I really hope you come back to our property and enjoy again all our facilities and our staff. Thank you for recommending our hotel. Kind regards,

baltimore
Reviewed 1 week ago

Very nice hotel and very nice people; doormen were always smiling and cheerful. Clean and nice; with nice outdoor pool (not heated though) so was too chilly to swim in, but jacuzzi was good. We arrived early with a child and they checked us in. We had a high floor which offers good views (but there was an earthquake when...

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Thank HMSSantaMaria
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thank you very much for staying with us and taking your time to post about Crowne Plaza Santiago. We are pleased that our infrastructure, facilities and our location were according to your expectations and you enjoyed walking distance to nearby places. We also appreciate your comments about the kindness and service of our people, they work strongly every...

Hong Kong, China
Reviewed 3 weeks ago via mobile

Big rooms, great restaurant serving excellent breakfasts and lunches (did not dinner there) that is within walking distance from the funicular makes this hotel a very good option. Having a Turistik office in the lobby means you don't have to go anywhere to book tours or go out for a pick up as they come to the hotel. Big comfortable...

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Helpful?
Thank Grant M
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ferney Garcia General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Santiago Hotel is ideally located in midtown Santiago at the entrance to Providencia and the principal stree area, the business and cultural center of the city. Our rooms offer spectacular views of the city and the Andean Mountain Range. Rooms are equipped with high speed internet dataports upon request, WI-FI, two-line telephone, coffee-maker, iron and ironing board. Only minutes away from the Downtown area we are ideally located close to shopping and business, government offices, very close to the Presidential Palace 'La Moneda'. Two blocks away from the Metro Station and Santiago's best tourist areas. Come visit us, at the Crowne Plaza Santiago Hotel and enjoy our five star service, whether on business or leisure, we will make your stay an unforgettable one. Bienvenidos a su casa en el Crowne Plaza Santiago. ... more   less 

Additional Information about Crowne Plaza Santiago

Address: Avenida Libertador Bernardo o'Higgins 136, Santiago 8331030, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: ₹ 6,171 - ₹ 11,672 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Santiago 4*
Number of rooms: 293
Reservation Options:
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Also Known As:
Santiago Crowne Plaza
Hotel Style:
#13 Spa Hotel in Santiago
#23 Family Hotel in Santiago
#24 Luxury Hotel in Santiago
#26 Romantic Hotel in Santiago
#30 Business Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Santiago staff and other travellers.
21 questions
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Questions? Get answers from Crowne Plaza Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In good weather, upper floors have nice views of the surrounding Andes.”
 of 5 bubbles mrancer, 19 Feb 2017 | Read review
“a high floor is an adventeg”
 of 5 bubbles haimon, 15 Feb 2017 | Read review
“There was absolutely no street noise on the upper floors of the hotel, no matter which direction you were facing.”
 of 5 bubbles DavidM697, 15 Feb 2017 | Read review
“Higher floors have better views”
 of 5 bubbles HMSSantaMaria, 11 Feb 2017 | Read review
“Higher level rooms have less street noise and better views. Ask for an east facing room to see the Andres.”
 of 5 bubbles W7703HQjaneh, 13 Jan 2017 | Read review
5 of 5