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Hotel Gen

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Hotel Gen
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555 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Melbourne, Australia
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 25 September 2016 via mobile

The first mistake was booking a "4" star mystery hotel via wotif. Learnt before arrival that this is a wotif scam and their complaint procedure a sham to boot.. Research confirmed the sham but staying 3 nights showed the wotif scam to be worse. This is not a hotel, it's a residence in an ordinary area, where a number of... More 

Helpful?
2 Thank CJHLPH
Fort Lauderdale, Florida
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 September 2016

To star about my stayed in this place was ok. I would like to be alone. I was with my mother and niece , picture in the site look good but when you get there room need a little be of paint and also It was noise because my room was facing the street a lot traffic , no problem... More 

Helpful?
Thank JakeDeuceWalter
Melbourne, Australia
Level Contributor
3 reviews
Reviewed 21 December 2015

Some of the plates were dirty at breakfast.Breakfast was really nice but after one day it gets super repetitive, wouldnt recommend staying there more than one night if you do decide to go. The location was okay although about a 20 minute walk to the central restaurant areas. The pool and gym weren't anything spectacular. The hotel staff were mostly... More 

Helpful?
Thank Dominique818

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1 review
Reviewed 4 December 2015

The room is small and everything looks old. At the same time, the staff is friendly and helpful. Also, the locations is very good. The main advantage is their breakfast that is really good. In genral, I would recommend this hotel for a short stay.

Helpful?
Thank Vladimir B
Vicenza, Italy
Level Contributor
71 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 November 2015

helpful staff, good breakfast. value for money, but not in the nicest part of santiago. around 20-30 min walk from downtown (old town). rooms are not extremely large, but they have frigo in the room! easy to catch taxi in front of the hotel.

Helpful?
Thank goran o
Trinidad WI
Level Contributor
107 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 10 November 2015

Hotel is centrally located in downtown. Staff was helpful and friendly. Room was clean and comfortable. Didn't particularly like the bathroom as it was a bit outdated. Good for an overnighter, definitely not for a long stay.

Helpful?
Thank Blue64TrinidadWI
Jundiai, SP
Level Contributor
65 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 October 2015

This was a very nice hotel... The employees were very pleasant and educated.. The room was very comfortable, only the AC was sometimes a little buggy.. The view from the high floor was great... The food on the breakfast was great too.. The area around was nothing to complain as it's not exactly on a top commercial area, but restaurants... More 

Helpful?
Thank juniorfsonile
New Zealand
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 September 2015

A central hotel, in downtown Santiago, with extremely helpful and knowledgeable staff, in particular Raoul, whose English skills were excellent, and who took time and trouble to get to know the customers. In addition, a major addition, believe me, the food was superb! We had a late supper there on the night of our arrival, and dinner there the next... More 

Helpful?
2 Thank BeattieNewZealand
The World
Level Contributor
175 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 6 July 2015 via mobile

I picked this hotel solely on its photos. It was a last minute choice but worked just fine. It was easy to find as I drive from the airport and the street parking was available upon arrival. Check in was not too slow and upon entering the room it was pretty much as expected. The hotel fashions it self as... More 

Helpful?
Thank Miicha04
New York
Level Contributor
123 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 14 May 2015 via mobile

Our experience was not that of a 4 star hotel, 3 star at best. Room: Walls all scuffed up with weird stains. Bathroom moldy. One piece of soap and one shampoo. WiFi didn't work in the room, had to use only in the tiny lobby which was full of people. Half the building is occupied by normal residents and the... More 

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Thank us3345632

566 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
La Gra Hotel Gen
La Gra Hotel Gen
Cuisines: Seafood, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hotel Gen

Address: Av Portugal 415, Santiago, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: ₹ 4,172 - ₹ 5,608 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Gen 3.5*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#13 Best Value Hotel in Santiago
#25 Spa Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Gen staff and other travellers.
9 questions
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Questions? Get answers from Hotel Gen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“please ask for higher floor room or inside room not facing the street , windows are not acoustic,”
 of 5 bubbles JakeDeuceWalter, 10 Sep 2016 | Read review
“I do not know.”
 of 5 bubbles vladimirb485, 3 Dec 2015 | Read review
“ask for bigger room!”
 of 5 bubbles gorano817, 29 Nov 2015 | Read review
“check the lighting in the rooms, our room's lighting was slightly dimmer than we wanted.”
 of 5 bubbles BeattieNewZealand, 14 Sep 2015 | Read review
“Try to get a room with a kitchen if you have to stay here.”
 of 5 bubbles travellingguru2014, 13 Aug 2014 | Read review
5 of 5
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