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It was just an ok visit. The park is really nice but they could make a bit more effort in the facilities. The offers on the cafe are very limited, no wifi, no towels for people using the thermals. Besides all that you still need...More
Thank Tania L
Response from Gerencia_Hoteles, Digital Manager at Termas de Aguas CalientesResponded 27 January 2017
We apologize for the incovenience We constantly try our best to deliver the service and attention quality our visitors deserve. We will look into your experience and, based on it, improve our facilities and customer service so your next visit can be remarkable....More
Our travel agency booked 2 nights in a cabana. When we arrived, the woman at the reception was not friendly and the check-in took a long time. Our stay was prepaid but the receptionist wanted us to pay 105.000 CLP for the cancellation of an...More
Response from Gerencia_Hoteles, Digital Manager at Termas de Aguas CalientesResponded 14 December 2016
We are very sorry to hear about your experience in Termas Aguas Calientes.
Regarding the extra price the receptionist mentioned, unfortunately those are the standard rates, which are determined by the management.
Regarding the cleaning and the service, we apologize for what you...More
I went on a tour from Puerto Montt. I'm a nature guy, so I skipped the baths and went for a hike in the park. The woods are pretty, but if you're a tree person I would spend more time in, say, Alerce Andino National...More
These cabanas were about the only option for us if we wanted to look at the Puyehue NP. If you are self-catering be aware that the nearest supplies are in Entre Lagos, 50 kms away - equally that is the place for fuel for the...More
We reserved a cabin for two nights, and arrived the following day. After we checked in and they charged our card we were told the cabin was not ready. We walked around then and looked at the indoor pool, which was not very nice. When...More
US$ 80 - US$ 188 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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