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What is Travellers' Choice?
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Service is very good. People is nice and can solve any problem quickly.
How ever. The pool is too small.
Do not disturb in the door is not useful really.
From 1 to 5 cleaning is just 4. The room was always clean, but in...More
Thank Alexis R
Response from SantiagoBaylis, Manager at Hotel Cumbres Puerto VarasResponded 16 January 2014
Dear Alexis R,
Thank you very much for your comments, I appreciate your time.
I have reviewed your observations and will ensure the details are ironed out immediately.
We stayed one night at this hotel and were impressed with most aspects of this hotel. The welcome and service on arrival met expectations and the room quality, decor, facilities and restaurant also were excellent. We made good use of the indoor pool on the...More
I stayed at this hotel 2 weeks ago ( last week of Dec 2013 ). I went on Tripadvisor to check reviews. It projected a great hotel. Was looking forward to this great hotel. It was listed as a 5 Star Hotel. When I got...More
5 Thank Soojay D
Response from colinturner, Manager at Hotel Cumbres Puerto VarasResponded 10 January 2014
Dear Mr. Soojay D,
Please accept my most sincere apologies for the problems encountered during your recent stay. I have personally reviewed the aspects of your stay which have inspired your comments because we have always been committed to exceed our guest’s expectations and we,...More
Excellent location and view of the lake and the volcano! The hotel is a little bit farther from the city center but everything is in a 5-10 min walking distance. It's located uphill, so even if you get a lower floor the view is still...More
I didn't want to leave this fabulous hotel! We stayed 2 tonights. From checkin to checkout I experienced superior service. The bellman helped us find the lower car park and our bags were immediately whisked to our rooms. We received vouchers for a welcoming drink...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$ 131 - US$ 216 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Business Hotel in Puerto Varas
#1 Spa Hotel in Puerto Varas
#1 Romantic Hotel in Puerto Varas
#1 Luxury Hotel in Puerto Varas
#1 Family Hotel in Puerto Varas
Non-Smoking Rooms ,
Number of rooms
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Response from M390TMfernandom | Reviewed this property |
Our last visit to Hotel Cumbres was a couple of months ago, our room was located on the 5th floor, facing, of course, the lake, and we did not hear any dog barking, absolutely not! Our stay lasted 4 nights and it was... More
Our last visit to Hotel Cumbres was a couple of months ago, our room was located on the 5th floor, facing, of course, the lake, and we did not hear any dog barking, absolutely not! Our stay lasted 4 nights and it was wonderful. Puerto Varas is a marvelous city and we often travel to PV and Cumbres Hotel is a very, very good hotel. In our many years of travels to Puerto Varas, staying at different hotels we have never had any problems with dogs barking.