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Hostal El Refugio

Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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128 Reviews from our TripAdvisor Community

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Showing 89: English reviews
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Wellington, New Zealand
Reviewed 12 March 2017 via mobile

One of the nicest hostels I have stayed in and definitely the best night's sleep! The dorm room is lovely and the beds so comfy. Bathrooms are always clean. The living room is cute and cosy with its woodburner. The whole place just has a nice atmosphere. The staff are friendly and there's lots of information on hand. Great location....

Thank greengreenjelly
Fribourg, Switzerland
Reviewed 3 February 2017

The hostel as such is great! I really loved the atmosphere and the vibe of the hostel! There's so much to do in Pucon and the staff is ready to provide you with all the information you need. Because of the two kitchens there was always enough room for everybody to cook and there is plenty of room to hang...

Thank Saskita_
A TripAdvisor Member
Level Contributor
4 reviews
3 hotel reviews
Reviewed 3 February 2017 via mobile

Our best Hostal on our journey through south america. Cozy and super relaxed atmosphere, great community facilities, superb staff and just an overall hotspot if you are in Pucon. You can book tours right in the hostel, which is great. The kitchens are well equipped and clean. Same goes for the bathrooms. The hostel is always home to backpackers and...

Thank A TripAdvisor Member
Reviewed 28 April 2016 via mobile

Great hostel with a community atmosphere - not too big so everyone knows everyone. Staff (Lorena & Charles) extremely helpful and great location! 2 kitchens, hot showers and decent internet. Thanks guys!

Thank Yv H
Antigua, Guatemala
Reviewed 22 March 2016 via mobile

They give SO much info on check in that you can't help but stay longer! There is a great vibe, two kitchens, quiet at night, very friendly and helpful staff, four bathrooms. Really enjoyed being there, it feels very comfortable.

1Thank Jeff P
Reviewed 4 February 2016 via mobile

We were here for two nights in the double room and simply loved it! Amazing friendly staff, lots and lots of info in english for tourists, and the BEST prices for excursions (we booked Villarica through them, had a blast and payed much less than the other companies charged...we checked all local companies) Only small problem was the small kitchen...

Thank Alvah D
Glasgow, United Kingdom
Reviewed 28 January 2016 via mobile

Stayed for 2 nights. Pierre was very helpful along with the lady who works mornings. Alway remembering your name & making you feel welcome. Very chilled atmosphere. 2 kitchens and clean, light and well ventilated rooms. Just off the main strip & walking distance from the Tur Bus terminal, but also next to Pullman and Jac, meaning you only need...

Thank Garry M
Reviewed 16 January 2016 via mobile

The hostel itself is ok, except the two kitchens are tiny and the fridges are packed full they need bigger fridges! Rooms are fine but bed linen is a bit dirty, old and grimey! Overall the hostel itself is ok although a little pricey for what it is but my main issue were the staff. Staff were quite rude at...

Thank Jayne L
Reviewed 13 January 2016 via mobile

Was previously at the sister hostel called Chili Kiwi so was expecting the same/similar service. However, on arrival they seemed to have made a human error with our booking since they only booked 1 bed in a dorm room and not 2 beds as per the reservation. Since they were fully booked we offered to share the 1 bunk bed...

Thank ritapwchan
Denver, Colorado
Reviewed 26 December 2015

Best hostel I´ve stayed at in Chile so far. It has a great community vibe, and you can tell that the owners and staff really care about making it a great experience for travelers. They provide a very helpful book of information on bus times, guided trips, and things to do on your own to help you plan your stay...

Thank Bailey L

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07/05/2017 08/05/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
Official Description (provided by the hotel)
Hostal el Refugio is proud to be "our pick" in the latest Lonely Planet for both South America on a Shoestring and Chile guides. Hostal el Refugio is a warm and friendly hostel, run by a Dutch-Chilean couple, and a great place to meet other travelers. The hostel is designed as a mountain hut and thanks to the inviting communal areas it is the perfect place to rest and recharge after a day of outdoor activities in the area. Both the owners and staff (experienced travelers) know Pucon and its environments thoroughly, and are happy to share this information and make personal recommendations. They are waiting to make your stay in Pucon unforgettable. Hostal el Refugio es mucho mas than just a place to sleep! ... more   less 

Additional Information about Hostal El Refugio

Address: Palguin 540, Pucon 4920, Chile
Region: Chile > Araucania Region > Pucon
Price Range: ₹ 835 - ₹ 3,403 (Based on Average Rates for a Standard Room)
Number of rooms: 4
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Questions & Answers

Here's what travellers have asked, with answers from Hostal El Refugio staff and other travellers.
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Questions? Get answers from Hostal El Refugio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the yurts out back for a cheaper bed, they have their own covered kitchen and bathroom.”
540baileyl, 26 Dec 2015 | Read review
“There are yurt like tents out back which are cheap and really nice and comfortable”
samo272, 11 Dec 2015 | Read review
“book on hostelworld or hostelbookers :)”
877denist, 10 Oct 2015 | Read review
“Even that it is a dorm for 8 persons it's really big, I stayed in the 4 bed dorm and in the 8 bed dorm. I prefer the 8 bed dorm.”
Gentry123, 27 Jun 2015 | Read review
“The dome tent is the best value. I stayed there for 4 nights and loved it. Be sure to bring earplugs because early mornings with guests can leave you grumbling. I also recommend bringing a flashlight for the evening and an eye mask to block the morning sun from waking you to0 early.”
savedade, 17 Dec 2014 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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