Ibis Styles Singapore on Macpherson
401 Macpherson Road Corner of MacPherson & Aljunied Road, Singapore 368215 Singapore
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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About
#187 of 386 hotels in Singapore
Location
Cleanliness
Service
Value
ibis Styles Singapore on MacPherson is strategically located at 401 Macpherson Road (cr of MacPherson & Aljunied Rd), 7 mins walk to Mattar MRT train station (Downtown blue line). An economical chain hotel with free-form swimming pool & gym. Ideal for business travellers for short or long term, with different room categories. Suitable for leisure with family room options. Free WiFi & hotel shuttle available (subject to availability). In house restaurant & bar by the pool side (in-room dining available).
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Kids pool
Kids' outdoor play equipment
Secured parking
Wifi
Swimming pool toys
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Car hire
Taxi service
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Telephone
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Spanish, Chinese, Filipino and 6 more
Location
45Car recommended
Grade: 45 out of 100
83Restaurantswithin 1 km
13Attractionswithin 1 km
Contact
401 Macpherson Road Corner of MacPherson & Aljunied Road, Singapore 368215 Singapore
Getting there
See all nearby hotels
769Reviews50Q+A87Room tips
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no matter how cheap don't spend your money here. I found faeces in the toilet bowl upon check in. I also found missing kettle so I requested for it. The staff came with a kettle but a dirty one. I'm not blaming the staff. I blame the management for not providing enough training for the staffs. They only provide bathing towels, toilet paper, 3 in 1 shampoo, conditioner and shower gel, coffee and tea. Please remember to bring your own toiletries. They don't clean your room during your stay. Budget hotel budget service.
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ibis Styles On MacPherson, Guest Services / Front Office at Ibis Styles Singapore on Macpherson
Responded 30 Oct 2022
Dear Charismaca, We very much appreciate your comments regarding your stay at the hotel. I will be sure to share your feedback with our team, especially the housekeeping manager who always enjoys hearing from our guests. Our rooms are being inspected thoroughly before we allow our guests to check in. As the hotel is supporting Planet 21 initiative, we do not provide complimentary facial wash/shampoo/conditioner. The hotel uses a 3 in 1 LUX as our bathroom soap as well as a soap bar for guest to conveniently wash their hands. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. Sincerely, Wati Kamari Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The service by the hotel is very pathetic. They don’t clean your rooms daily. You have to submit a verbal request at the reception to clean the room. Inspite giving requests, they don’t clean your room. I had to give requests multiple times and then my room was cleaned on the 3rd day. They don’t provide you with drinking water bottles in the room. You are asked to drink tap water. There is no exhaust in the bathrooms. And because there is no separate washroom area in the room, the room starts to smell as the washrooms are not cleaned at all. The Room safe is broken and when I asked to change the safe or give me a new room, they told me that is not possible and I was told “You can lock the room and leave and no one will enter” The staff is not helpful at all. They talk very rudely. They have 0 decency. YOU CAN DEFINITELY FIND A BETTER HOTEL AT A MUCH BETTER PRICE THAN THIS HOTEL IS CHARGING. I travel around the world on businesses trips, but this is the worst experience that I’ve had with the hotel and hotel staff. I’ve stayed here for 7 nights. Each and every day I’ve faced some problem. THIS HOTEL IS DEFINITELY NOT RECOMMENDED.…
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Ibis Styles On MacPherson, Guest Services / Front Office at Ibis Styles Singapore on Macpherson
Responded 30 Oct 2022
Dear SanchitAgarwal210, It was a pleasure hosting you on your recent visit. Thank you for taking the time to share your feedback with us. It is true that the global outbreak has put us all in a tough spot, as we constantly strive to adapt to the “new” normal. Hence, we are making room cleaning available during the stay upon request, however that being said, you may reach out to our friendly receptionist by simply dialling "0" to request for fresh linens and towel at anytime. Our website reflects all the latest guidelines and measures which we’ve implemented to put our guests at ease. Your concern totally makes sense. As we are moving to a zero plastic effort by Planet 21, we no longer provide complimentary water bottles and have installed water filters for our guests. Please feel free to write to us, in case of further questions and assistance. Our team will be happy to assist you! Sincerely, Wati Kamari Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No good for long stay ... Everything have to be requested and they are not responsive on your request . To stay in this hotel , u must have very good temper and don't put lot of expectation that similar to other ibis styles hotel . Even Ibis budget are better than this .I so regret to stay here and better stick toy previous stay at Ibis Budget Joo Chiat Check in staff manner abit impolite and have to wait very long . Then even though there is no reply from them to their email too Breakfast!?? Haha ... Epic failure .. don't waste your money to stay here . Please stay other ibis budget . P/s: if the GM saw this review , please kindly DM me .
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Ibis Styles On MacPherson, Guest Services / Front Office at Ibis Styles Singapore on Macpherson
Responded 30 Oct 2022
Hi thianhockb, Thank you for your valuable feedback. We're concerned after knowing that your stay with us did not match up to the quality that we strive to offer at all times. We apologize for all our shortcomings and we'll definitely pass your feedback to the teams responsible to ensure that there occurs no lapse in service the next time. We're equally disappointed to learn that our staff failed to leave a positive impression on you. Although this is unusual, we will definitely have a word with them to ensure that this does not happen again as we strongly condemn this and do not endorse or encourage any kind of negative behavior towards our guests. We beg your pardon and we request you to give us another chance to welcome you again for a perfect stay! We are sanguine that you shall notice the difference on your next visit! Sincerely, Wati Kamari Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for two nights. Just to explore Singapore. When arriving by plane i would recommend taking a taxi/grab to get to the hotel. The hotel is ok and clean. Its only a pity that they dont clean the rooms every day. The location is good, since it is near a mrt (600 meter walk). Breakfast was ok, but dont expect too much of it. Overall the hotel was ok for 2 nights. But the next time i would try out another hotel.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: When arriving by plane i would recommend taking a taxi/grab to get to the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Ibis Styles On MacPherson, Guest Services / Front Office at Ibis Styles Singapore on Macpherson
Responded 30 Oct 2022
Dear robinrU7168AU, It was a pleasure hosting you on your recent visit. Thank you for taking the time to share your feedback with us. It is true that the global outbreak has put us all in a tough spot, as we constantly strive to adapt to the “new” normal. For us, it is all the more important to work on a balance between our responsibility to ensure cleanliness and at the same time, to provide our guests with a safe stay. Hence, we are making room cleaning available during the stay upon request, however that being said, you may reach out to our friendly receptionist by simply dialling "0" to request for fresh linens and towel at anytime. Our website reflects all the latest guidelines and measures which we’ve implemented to put our guests at ease. Your concern totally makes sense. Please feel free to write to us, in case of further questions and assistance. Our team will be happy to assist you! Sincerely, Wati Kamari Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was superb. It has access to subway station - Mattar. Therefore, from there you could reach to any destination of your choice. The front office staff were helpful. The breakfast was fantastic. It was value for money stay. The room was small, but cozy. Anyway who needs a large room when you wander all over till late in the night. Overall I was fully satisfied of the services provided by the hotel. Definitely, if I happen to visit Singapore I will stay in the same hotel. Thank you everyone.
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Date of stay: August 2022Trip type: Travelled on business
Rooms
Location
Service
Room Tip: Value for Money.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ibis Styles On MacPherson, Guest Services / Front Office at Ibis Styles Singapore on Macpherson
Responded 30 Oct 2022
Dear Malalasekeras, Thank you for your stellar rating and review. We're extremely delighted to learn that you had a great stay and loved the overall experience. Positive comments like these, even during such unprecedented times, are a great boost to our overall functioning and morale. We thank you for appreciating all our earnest efforts. This proverbial pat for us is motivation enough to prod us to go forward and keep giving our best even in the face of adversity. Our staff would be equally pleased to learn of your high praise. Thank you for appreciating our location too. We are glad that you found it feasible. We’re sure that you had a great time visiting some of the must-see attractions nearby. It was surely an honor to earn your business and host you at our property. We'll strive to deliver such great experiences consistently. Please visit again! Sincerely, Wati Kamari Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in this hotel for two nights. Upon checking in and entering the room, we noticed that the tv unit was not working, so when we went down and approached a hotel staff at the front desk. We politely asked if we could be assisted in checking the tv unit, they acknowledged our concern but no one came to our room to check the problem. Next morning, we woke up late and went straight to the 4th floor to have breakfast, one personnel approached us rudely and told us in a stern manner that we can no longer eat as we came in late. Fortunately, few minutes after there was another staff who approached us and politely invited us to have breakfast. We were even willing to pay for our meals as we felt insulted on how the first staff prohibited us from having our breakfast. The next day, we were ready to leave early so we would not miss our flight, unfortunately, as we were waiting for the elevator, all three elevators were not working, so we had to head back to our room to call the front desk as we were on the 9th floor and it was not practical to use the stairs considering we had heavy luggage. I was able to call frontdesk to report the elevators, I even politely informed this lady on the other line to kindly have the elevators checked as we could not go down, and you know how she replied, she said, “our guests have no complaint in the use of the elevators.” I again said, “ if that is the case, can you still have it checked as we already waited even deciding to skip our breakfast and proceed to checking out as we have wasted long enough for the elevators to function. One guest was also waiting for the elevator to function at that time, when finally the elevator opened and luckily reached the lobby, the guest immediately approached the front desk and made a complaint regarding the elevator, upon hearing this I also approached the lady in the front desk and told her that whoever received my call thought that I was lying because she did not even give us assurance that help was on the way. What was funny was , that lady who I suspected received my call and I confronted when I was at the lobby just ran to a nearby room and left without even acknowledging their mistake or at least apologize…The experience in this hotel is so terrible and disappointing. I will never recommend this hotel.…
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Date of stay: July 2022Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Ibis Styles On MacPherson, Guest Services / Front Office at Ibis Styles Singapore on Macpherson
Responded 30 Oct 2022
Dear KatetJ284FK, We very much appreciate your comments regarding your stay at the hotel. I will be sure to share your feedback with our team, especially the front desk manager who always enjoys hearing from our guests. I am sorry to hear, however, that one of our front desk staff was less than helpful. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future Sincerely, Wati Kamari Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The tone for your experience at this property is set right from the time of check in. Thomas, the gentleman checking us in was extremely curt and down right rude . After an international flight; reaching the hotel with a wife and two very young kids, we were all exhausted but this gentleman didn't seem to have any empathy towards us. We had paid for a room for 2 adults + 1 child with bed and 1 child without bed, but the room given to us didn't even have the space for adding an extra bed. So we had no option but to pay 60 SGD a night extra to get a bigger room. My question is, why confirm a booking for a room with extra bed, charge us for it and then later we discover that that isn't even a possibility?? Thomas was totally unsympathetic and was like take it or leave it pretty much...so we took it, what else could we have done at that moment... Anyway, later when we stepped out to try and go sightseeing Mr Thomas had been replaced by Mr Chris, I went to enquire about the basics like nearest MRT station and how to get to harbour waterfront etc , so Mr Chris tells me and I quote : " I don't know, you will need to find out about this yourself " . And that's when I realised what this hotel was all about. Some other stuff: - Nobody would come to actually set up the extra bed in the room, after multiple requests we had someone from the restaurant come down to set it up for us. They handed us the linen and pillows in our hand to arrange it ourselves lol - They don't clean the rooms and don't have turn down service - the sign in the room says, we will clean the room once in 7 days - If you need fresh linen, it'll be handed over to you at the door - Plates kept outside the rooms of food consumed are left unpicked for sometimes whole days and nights The silver outline to this very dark cloud was the F&B team at the restaurant ; the Head Chef along with Ashok and Fariha in Front of House are extremely caring and accommodating and took great care of our two young kids; we are extremely grateful to them for being so good. Overall, I would never recommend this property to anyone.…
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Date of stay: June 2022
Location
Service
Sleep Quality
Room Tip: Book a family room if you want to be able to breathe
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Ibis Styles On MacPherson, Guest Services / Front Office at Ibis Styles Singapore on Macpherson
Responded 30 Oct 2022
Dear Bhayva, We are disappointed to know that we could not make you feel welcome during your stay with us. It is deeply disheartening to learn that our facilities and services could not match your expectations. On behalf of the hotel administration, we are sorry for your bad experience, and we hope you accept our profound apologies for our shortcomings. As a hotel, we highly value guest feedback, as we understand there is always room for improvement. We would be immensely grateful if you could share detailed feedback about your stay and help us identify what can be done better. We look forward to hearing from you and learning how we can make this right. Sincerely, Wati Kamari Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
During my stay, check-in time was very long because lack of people to serve us. The platinum member didn’t get an upgrade because the room was fully booked they said, all the amenities need to be asked for and we need to go to the reception to take it by ourselves, the operator never pick up our call, the disappointing things is the breakfast, 3 days staying there every day giving the same food, and is really poor choices of food for foreigner.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Alex W wrote a review Jul 2022
Bandar Seri Begawan, Brunei Darussalam129 contributions74 helpful votes
I stayed here for 6 nights was upgraded to a family room given my Accor status. I witnessed some guest interactions and I must applaud the team here for their patience and courtesy. From what I saw the guest was being unreasonable and having read the reviews here are set up to view the hotel in a negative light. I would praise the staff for their attitude. Those who I dealt with were helpful and quite charming. Despite the downright unpleasantness of some of the people they were dealing with. Now it is fair to say there is improvement required. Once a week housekeeping is ridiculous. If the hotel invested in every other day I suspect the complaints would go right down. Unfortunately the music from the pool area was played loud from early so disturbed morning rest. Room was clean and shower and bathroom were fine. This is Singapore if you expect 5 Star luxury at this price you will be disappointed.…
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Date of stay: July 2022Trip type: Travelled on business
Location
Cleanliness
Service
Room Tip: Family room has plenty of space
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Staff not efficient, breakfast not good, shopping mall down the hotel is dead, most of the shops closed forever. Poor location. No business Center to work, pool really too small And not adapted to swim…
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$106 - $137 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Windsor Hotel Singapore
LOCATION
SingaporeSingaporeToa Payoh / Joo Seng
NUMBER OF ROOMS
298
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Claim Your ListingIBIS STYLES SINGAPORE ON MACPHERSON - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Ibis Styles Singapore on Macpherson
Which popular attractions are close to Ibis Styles Singapore on Macpherson?
Nearby attractions include The Custom Bites (1.1 km), Cityluxe (1.0 km), and Samarpan Meditation (0.4 km).
What are some of the property amenities at Ibis Styles Singapore on Macpherson?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Ibis Styles Singapore on Macpherson?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ibis Styles Singapore on Macpherson?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ibis Styles Singapore on Macpherson?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to Ibis Styles Singapore on Macpherson?
Conveniently located restaurants include The Boiler (Howard Road), The Boneless Kitchen, and Crab at Bay Seafood Restaurant.
Are there opportunities to exercise at Ibis Styles Singapore on Macpherson?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Ibis Styles Singapore on Macpherson?
Yes, dry cleaning and self serve laundry are offered to guests.
Which languages are spoken by the staff at Ibis Styles Singapore on Macpherson?
The staff speaks multiple languages, including English, Spanish, Italian, Chinese, Hindi, Indonesian, and Vietnamese.
Are there any historical sites close to Ibis Styles Singapore on Macpherson?
Many travellers enjoy visiting Battlebox (5.4 km), Emerald Hill (6.1 km), and Chijmes (5.1 km).
Does Ibis Styles Singapore on Macpherson have any great views?
Yes, guests often enjoy the city view available here.