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Peninsula Excelsior Hotel

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Traveller (1663)
Room & Suite (1147)
Dining (104)
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Overview
  • Excellent16%
  • Very good46%
  • Average25%
  • Poor8%
  • Terrible5%
Travellers talk about
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AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,628)
There are newer reviews for Peninsula Excelsior Hotel
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3,606 results
Traveller rating
632
1,492
936
338
208
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632
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936
338
208
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1,151 - 1,155 of 3,606 reviews
Reviewed 1 January 2016

Staff were not hospitable and service levels were poor overall (reception, concierge). Room was fairly small but comfortable and clean. A little noisy - could hear people along the hallway quite clearly.

Review collected in partnership with this hotel
Thank mich3lle-L
Reviewed 31 December 2015

Stayed for 20 nights. Got a large room with an extra large bed as requested. Perfect for two adults and one child. Excellent package. Perfect location to travel around singapore. Hotel very quite and staff nice. Very close to food outlets and shopping malls.

Review collected in partnership with this hotel
Thank abdusc2015
Reviewed 30 December 2015

Arrived @ 11pm after 14hrs flight to find no towels. Left hotel to get food and requested towels at front desk. Returned to find 1 towel. 2 phone calls and 1 1/2 hours later two more towels arrived. Next morning on opening curtains we found...More

Review collected in partnership with this hotel
Thank Q2199JEjulieg
Reviewed 30 December 2015

Worst breakfast ever. Even Christmas Day was bad. We didn't eat any other meal in the hotel because we didn't trust it would be any better. The water was turned off for a full day. Then the water was the colour of mud. Management never...More

Review collected in partnership with this hotel
1  Thank peterbarryb2015
Reviewed 30 December 2015

Again allocated the disabled-suitable room we had requested. Clean, quiet. Obliging staff. Good value for money. Small extras no problem. Extra case stand. Late checkout. Close to handy shopping and transport.

Review collected in partnership with this hotel
Thank Robert F
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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$ 130 - US$ 218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#113 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$ 130 - US$ 218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#113 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (1663)
Room & Suite (1147)
Dining (104)
Pool & Beach (88)
Amenities (88)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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Twig
9 February 2018|
AnswerShow all 13 answers
Response from fae_lynette | Reviewed this property |
I stayed there recently and noise was a problem but was moved to the other tower and noise was not a problem.
1
Vote
Hars T
26 November 2017|
AnswerShow all 7 answers
Response from cherietomkins | Reviewed this property |
No they don't but if you ring house keeping they will bring you one and all rooms have hair dryers it the bathroom
1
Vote
Maureen G
6 November 2017|
AnswerShow all 6 answers
Response from Michael B | Reviewed this property |
Not sure how many beds you require but we had a room which already had a queen bed and single in a large room. When speaking with the hotel be very specific. Staff did not consider it an issue that our 16 yo son would... More
0
Votes
Room Tips
"upper floor rooms have better views."
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"Stay somewhere else!"
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"Request higher rooms with views of the Bay or St. Andrew's Cathedral."
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"Ask for a room with a view of the Bay, although there is some construction there at the moment it is still..."
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