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Grand Park Orchard

Hotels.comUS$ 182*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 208*
US$ 182*
US$ 208*
US$ 182*
US$ 208*
US$ 182*
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Grand Park Orchard
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1,715 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Park Orchard
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Showing 1,577: English reviews
Colac, Australia
Reviewed 2 September 2016

Accommodation excellent and clean but could have done with more tea and coffee in the rooms. Got charged for asking for milk which could have been a misunderstanding. The service in the restaurant for breakfast and meals was excellent. The food is varied and caters for all.The poor waiters have to put up with a lot of rudeness from patrons....

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Helpful?
1Thank speedwell136
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear speedwell136, delighted to read that you have enjoyed our hospitality and kind understanding. I would like to clarify that milk by glass for consumption is chargeable, however, if you request it is a creamer for your coffee and tea in the rooms, it will be complimentary. My apologies, if there were any misunderstanding. Nonetheless, i am heartened to have...

Batu Pahat, Malaysia
Reviewed 2 September 2016

from check in crystal club the girl bad attitude to us,breakfast the beard fat staff make him very busy impatient to arrange us .OVERALL THIS HOTEL JUST HAVE TREAT THE WESTERNERS IN GOOD SERVICE!!!I suggest dun stay in this hotel if u are Asian.

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Helpful?
3Thank Ricky T
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear Ricky T, my apologies that we have made you feel less welcomed. However, i would like to assure you that we ensure that all guests are treated equally with our loving hospitality regardless of race, language or religion. I am truly sorry that you feel otherwise. We would like to hear more from you with regards to this incident....

Reviewed 1 September 2016

Great for a short stop-over. Friendly helpful staff, good room, no complaints. The breakfast was a bit of a new experience but this was our first trip to Asia so we'd expect that. I always judge a room by the quality of the bathroom and this one was great.

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Helpful?
Thank Paul E
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear Paul E, thank you for your praises and deligthed to read that you have enjoyed your stay with us. We look forward to you returning to stay with us again.

Mauritius
Reviewed 1 September 2016

Well situated hotel. Close to Orchard road shops etc. Good size room for the price. Well appointed. Service was excellent. Breakfast needs work, and had to wait about 10 min each morning to get a table.

Review collected in partnership with this hotel
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Helpful?
Thank Stephen K
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear Stephen K, thank you for your praises on our location, room and service. We are deligthed to hear those. Noted on your comments on the breakfast waiting time, and i have highlighted to the relevant department to improve on it as soon as possible.

Jakarta
Reviewed 31 August 2016 via mobile

Again we are staying here for many tines. But really they still have good room and service. Since we arrived late nite but the housekeeping have quick response for some request. And really happy and thank you get suggestion from tripadvisor to process our booking found package room with free upgrade so we pay for deluxe room but have upgrade...

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Helpful?
Thank wanet2015
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear wanet2015, thank you for returning to stay with us again and we are proud that you've always made the Grand Park Orchard your choice of accomodations in Singapore. We are heartened to read that you have enjoyed your stay, and look forwrard to you returning to stay with us.

San Francisco, California
Reviewed 31 August 2016

We flew in 7 hours earlier than the regular check in time and they were able to accommodate us with an early check in and even upgraded the room. The upgraded part was that the shower was separate from the bath tub. The rooms were clean and comfortable and the location of the hotel was on Orchard Rd close to...

Review collected in partnership with this hotel
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Helpful?
Thank Theo O
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear Theo O, delighted to know that you have enjoyed your stay with us. Thanks for crowning us a great hotel, and we are truly proud of it. We are heartened to also know that you have enjoyed our warm hospitality, and look forward to you returning to stay with us agin.

Kuala Lumpur, Malaysia
Reviewed 29 August 2016

overall was ok except the TV channels, hotel bed and breakfast. TV - Poor signal, Hotel Bed - Low quality bed & Breakfast - Less choices. Hotel location was strategic and convenient. Additional point added - Hotel provide mobile phone facility which is free of charge.

Review collected in partnership with this hotel
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Helpful?
Thank alexaD1251VH
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear alexaD1251VH, thanks for sharing with us your recent stay experience. Heartened to read that you have enjoyed the strategic location and we have also taken note on the areas that we could improve on. We hope to see you again on your next visit to Singapore to experience the improvements we have made.

Bangkok, Thailand
Reviewed 29 August 2016

- voice of housekeeping staff very bad and it feel like she does not want to service the staff - no one turn down my room when i came back from business. no water and amenity to replace at all. - ABF very cold and slow service

Review collected in partnership with this hotel
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Helpful?
Thank Nattawut K
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear Nattawut K, my sincere apologies in the lapse in service standards. Your comments had been addressed with the relevant department, and we thank you for your feedback. We hope to see you returning to stay with us to experience the improvement we have strived towards to.

Makati, Philippines
Reviewed 27 August 2016 via mobile

Checked in to this hotel on Aug 26, 2016 with my whole family. The hotel is okay except that as advertised, 5 star hotel was the description. Its actually a 3.5 star to 4 for me. The room rate was pricey for 2, it was around 242 sing dollar per night and room was 22sqm and carpet had a lot...

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Helpful?
Thank sdedel
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear sdedel, happy to know that you have enjoyed the strategic location. It is disappointing to read that you have not seen value on your recent stay, and we will definetly look into improving our hospitality. We hope to see you return on your next visit to Singapore to experience the improvement.

Reviewed 27 August 2016 via mobile

We made a booking for a room at this hotel ( twin beds + extra bed ) one week before our arrival. When we first arrived, it was like 5 PM and the room wasn't ready yet, really ? They told us to wait around 10-15 mins but after 20 mins waiting, we still didn't get any confirmation from them....

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Helpful?
3Thank Christantio P

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14/05/2017 15/05/2017
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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Mitzo
Mitzo
Cuisines: Chinese, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded as Asia's Leading Design Hotel and one of Singapore's trendiest hotels, Grand Park Orchard is a lifestyle destination on Orchard Road. With its breathtaking herringbone design exterior glass façade and show-stopping media wall, our flagship property is a masterpiece in contemporary chic. Boasting a prime location in the heart of Singapore's premier shopping and entertainment district, Grand Park Orchard lives up to its name as Singapore's most fashionable hotel. From the designer interiors in the lobby, to 308 rooms and suites equipped with complimentary smartphone service offering free unlimited 3G internet connectivity, local and international calls to selected countries, and a metropolitan sky bar with its stunning pool, you will be greeted by cutting-edge works of style meisters at every turn. The exclusive Crystal Club and personal butlers are also available to take your experience to the next level at one of the best city hotels in Singapore. ... more   less 

Additional Information about Grand Park Orchard

Address: 270 Orchard Road Grand Park Orchard, Singapore 238857, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: ₹ 10,714 - ₹ 18,899 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Park Orchard 5*
Number of rooms: 308
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Expedia, Agoda, Hotwire, Travelocity, Priceline, Orbitz, Booking.com, TripOnline SA, getaroom.com and HotelQuickly so you can book your Grand Park Orchard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Park Orchard Hotel Singapore
Park Hotel Singapore
Grand Park Orchard Singapore
Hotel Style:
#52 Romantic Hotel in Singapore
#59 Business Hotel in Singapore
#79 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park Orchard staff and other travellers.
8 questions
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Questions? Get answers from Grand Park Orchard staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was particularly satisfied with the flexibility shown by the check in staff - Mr Alif. Kind, courteous, helpful. I will return. ”
rexo502, 27 Apr 2017 | Read review
“Have the hotel managers experience the service and will know what needs to be improved.”
169wesleyl, 24 Apr 2017 | Read review
“Nothing., everything was good., i always stay here when i come 2 spore., i love this hotel”
TriagustinB, 6 Apr 2017 | Read review
“Crystal club rooms”
mayek2017, 3 Apr 2017 | Read review
“Get a room with a good view. ”
JTLigot, 22 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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