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Grand Park Orchard

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Grand Park Orchard
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1,567 Reviews from our TripAdvisor Community

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Showing 1,432: English reviews
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Sydney, Australia
Reviewed 2 days ago NEW

Having spent a week at the Grand Park Orchard on business I can say that this hotel is great value. It's located in the heart of Orchard Rd with a lot of shopping to be had with a minute from the hotel door. The hotel itself is very clean, the staff are very friendly & the rooms are comfortable. The...

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Helpful?
Thank jdelor
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Hi jdelor, thanks for taking the time to review us and we're very happy to hear that you enjoyed your stay with us! Do come back and visit us soon, we look forward to welcoming you again!

Reviewed 3 days ago NEWvia mobile

We have booked a 6-night stay at this hotel and this is the 2nd night, but we feel very disappointed. Except the location is convenient, the furniture are old and the food served at the breakfast buffet is not hot. We have been visiting Singapore for many times and tried different 5-Star hotels, such as Hard Rock, Fullerton, Intercontinental etc....

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Helpful?
Thank Heidi N
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Hello Heidi, thanks for taking the time to review us and we're very sorry to hear of your disappointing experience with us. We take customer feedback very seriously and have taken note of your comments on our staff, noise level, rooms and breakfast. We do hope you'll give us another chance to change your mind and come back in the...

Jakarta, Indonesia
Reviewed 4 days ago NEW

One of the recommended Hotel in Orchard, worth by Price...The room was clean, staff was helpful... What is lack I think is about the breakfast menu, I lived for 5 days, but the menu still same every day...

Review collected in partnership with this hotel
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Helpful?
Thank flix_phan
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Hi flix_phan, thank you for leaving us a review! We have taken note of your comment on our breakfast menu and will look to improving in the future. We do hope to see you back here again soon!

Depok
Reviewed 4 days ago NEW

Please make sign HALAL for BF Food, this is very important for us to eat anything with no doubt and make sign arrow direction to MEKKAH for moslem praying in any rooms, because we do not know where is west or east.

Review collected in partnership with this hotel
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Helpful?
Thank Masputra M
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Hello Masputra, thank you for leaving us a review, and we have taken note of your comments and will look to improving for the future. We do hope to see you back here again soon!

Semarang
Reviewed 4 days ago NEW

It's very nice to stay at this hotel. It was very close to shopping center, hospital, medical center, etc. It has very good services for all hotel staff. We've left some items upon our check out, and the housekeeper took care of it.

Review collected in partnership with this hotel
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Helpful?
Thank dme678
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Hello dme678, we're very happy to hear of your positive experience here with us! Do come back soon, we look forward to welcoming you again!

BSB
Reviewed 5 days ago NEW

Great location as always but then this time round was disappointed with cleanliness of the room. The kettle was dirty from previous guest, that is with tea leaves floating around the kettle. Bath water took a long time for it to drain which means it was partly clogged.

Review collected in partnership with this hotel
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Helpful?
Thank yahneelo
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Hi yahneelo, thank you for leaving us a review, and we are very sorry to hear of your experience with us. We take our guests' feedback very seriously and will look to improve on the cleanliness of our rooms for the future. We do hope you'll give us another chance and visit us again!

Sydney, Australia
Reviewed 6 days ago NEW

This hotel is well located and the staff are very friendly. Unfortunate that drinks from the bar are extremely overpriced. One beer cost eighteen dollars. The club on level eleven is worth paying for to avoid high drink costs.

Review collected in partnership with this hotel
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Helpful?
Thank paulfF2909HY
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Hello paulfF2909HY, thank you for taking the time to write us a review! We're delighted to hear you had a good stay with us, and we've taken note of your comment on our drink prices. We'll look to improving for the future. Thank you once again and we hope to see you back here soon!

hochiminh
Reviewed 1 week ago NEW

It's nice hotel , close to shopping malls and restaturans so just walk out, you can shopping , The room is clean , free wifi and all staffs are friendly ,but i dont like the decoration of the room, looks dark.

Review collected in partnership with this hotel
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Helpful?
Thank yenhuynh251
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Hello yenhuynh251, thanks for reviewing us and we're happy to hear you enjoyed your stay! We've taken note of your comment on our room decor and will look to improving for the future. Come back and visit us soon, we'd love to welcome you again!

Patong, Thailand
Reviewed 1 week ago NEW

A very central place to stay, close to everything in Orchard Road. Comfortable and spacious room. Buffet breakfast , had to queue, limited selection of food, long wait for fried eggs. Other than that it was a great place to stay. Nice outdoor bar for late afternoon and evening drinks.

Review collected in partnership with this hotel
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Helpful?
Thank John D
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Hi John, thank you for your kind words and we're glad you enjoyed your stay! We've taken note of your comment on our breakfast buffet and will convey the message to our ground staff. We hope you visit us again in the near future!

Yangon (Rangoon), Myanmar
Reviewed 1 week ago

staff were not attentive and not.so responsive when we were in.need of help. i got gas ache due to food and after that some requirement like cool.pad and more blanket but gave reason hotel.is fully booked ; not enough blanket ; never gave a guide that they can buy cool pad or hot pad instead of us . Just told...

Review collected in partnership with this hotel
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Helpful?
Thank Kyaw S
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Hi Kyaw, thank you for your review and we are very sorry to hear of your experience with us. We've taken note of your comments on our staff and will work very hard to improving for the future. We do hope you'll give us another chance to change your mind and we hope to see you back here again in...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Mitzo
Mitzo
Cuisines: Chinese, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded as Asia's Leading Design Hotel and one of Singapore's trendiest hotels, Grand Park Orchard is a lifestyle destination on Orchard Road. With its breathtaking herringbone design exterior glass façade and show-stopping media wall, our flagship property is a masterpiece in contemporary chic. Boasting a prime location in the heart of Singapore's premier shopping and entertainment district, Grand Park Orchard lives up to its name as Singapore's most fashionable hotel. From the designer interiors in the lobby, to 308 rooms and suites equipped with complimentary smartphone service offering free unlimited 3G internet connectivity, local and international calls to selected countries, and a metropolitan sky bar with its stunning pool, you will be greeted by cutting-edge works of style meisters at every turn. The exclusive Crystal Club and personal butlers are also available to take your experience to the next level at one of the best city hotels in Singapore. ... more   less 

Additional Information about Grand Park Orchard

Address: 270 Orchard Road, Singapore 238857, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: ₹ 12,078 - ₹ 22,016 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Park Orchard 5*
Number of rooms: 308
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct and Agoda so you can book your Grand Park Orchard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Park Orchard Hotel Singapore
Park Hotel Singapore
Grand Park Orchard Singapore
Hotel Style:
#52 Romantic Hotel in Singapore
#59 Business Hotel in Singapore
#73 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park Orchard staff and other travellers.
8 questions
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Questions? Get answers from Grand Park Orchard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“clean and comfort.”
 of 5 bubbles masputram, 23 Feb 2017 | Read review
“good location with well trained staff but no human being sense”
 of 5 bubbles , 20 Feb 2017 | Read review
“Need bigger room and bath room”
 of 5 bubbles J7509FYmarios, 20 Feb 2017 | Read review
“If your not satisfied with the room your in, ask and you will be given another”
  • Just needs a steam and it will be ok
  • The room that replaced this was fine
 of 5 bubbles dpetnb, 13 Feb 2017 | Read review
“Improve the quality of your sofa and tv. Enlarge the bathroom. The aircon could not be controlled.”
 of 5 bubbles tco46, 2 Feb 2017 | Read review
5 of 5