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D'Resort at Downtown East

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1 room 2 adults 0 children
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143 Reviews from our TripAdvisor Community

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Showing 137: English reviews
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Reviewed 6 days ago NEWvia mobile

I would honestly give a very good, in terms for facilities and outlook of D'Resort. I was very impressed by the fresh and clean rooms. However, on the 2nd day when I was walking back to the room, I notice that there is a cleaner that is making up the room, using a BROOM for sweeping the floor, to sweep...

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Helpful?
Thank Shanelee86
NTUC_Club, Manager at D'Resort at Downtown East, responded to this review

Dear Shanelee86, Thank you for taking the time to share this valuable feedback with us. We appreciate your feedback, which is indeed important to us. Please be assured that the Management takes a very serious view in maintaining and uplifting the service standards of the resort. It would be greatly appreciated if you could provide us with your booking reference...

sg
Reviewed 1 week ago NEWvia mobile

Stayed for a week, bad experience throughout. Almost every morning we were woken up by some false fire alarm. That wasn't that bad, but what was was the constant repetitive announcement that the fire alarm had gone off. As if we didn't already know the first three hundred times. Furthermore, the internet was intermittent. In the beginning it only required...

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Helpful?
Thank phatlewt
NTUC_Club, Manager at D'Resort at Downtown East, responded to this review

Dear phalewt, Thank you for taking the time to share this valuable feedback with us. We appreciate your feedback, which is indeed important to us. Please be assured that the Management takes a very serious view in maintaining and uplifting the service standards of the resort. It would be greatly appreciated if you could provide us with your booking reference...

Singapore, Singapore
Reviewed 1 week ago via mobile

Business as usual, restaurant, café, supermarket are available. Resort chalet newly build including water park (wild wild wet).Ample Car parking lots are available within the facility. Like the new place as it's not as crowded as it used to be.

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Helpful?
Thank Daniel L
NTUC_Club, Manager at D'Resort at Downtown East, responded to this review

Dear Daniel L, Warm Greetings from D’Resort! Thank you for the beautiful review. We are thrilled to hear of your wonderful recommendation and certainly look forward to have you with us soon again! Regards, The Management of D'Resort

Singapore, Singapore
Reviewed 1 week ago via mobile

Last went in Dec-2016. Good new experience taking the new rides in Wild2Wet... Would be more happier if the foodcourt beside McD have HALAL eateries... Rooms as expected... clean but faulty toilet mini spray bidet... will come back as n when available for family chill out...

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Helpful?
Thank Traveller4SG
NTUC_Club, Manager at D'Resort at Downtown East, responded to this review

Dear Traveller4SG, Warm Greetings from D’Resort! Thank you for sharing your stay experience. We appreciate that you have taken your time to share the compliments for your experience with us as well as the service that we can improve on. Thank you for staying with us and we look forward to welcoming you back to D’Resort in the not too...

Reviewed 2 weeks ago via mobile

Was there to celebrate my Son's first birthday! Like any other parents, I'm sure you definitely want the best for that day. However was very disappointed as the operator who answered our call gave in-accurate information about the room request as well as other resort informations! (This was on the day when we made the reservation.) Was even devastated when...

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Helpful?
2Thank 889eddyv
NTUC_Club, Manager at D'Resort at Downtown East, responded to this review

Dear 889eddyv, Warm greetings from D'Resort! Thank you for sharing your stay experience. We appreciate that you have taken your time to share the compliments for your experience with us as well as the service that we can improve on. Your compliments to our staff would definitely make their day and serves a great form of motivation for us to...

Singapore, Singapore
Reviewed 4 weeks ago via mobile

Our second time returning. We stayed in the rainforest executive rooms which function very much like a hotel room. The room and D resort is clean and service is great. Perfect staycation for a young family away from city area. Will not recommend this place for tourist though as it's at the far end of Singapore so travelling from here...

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Helpful?
Thank Silverautumn
NTUC_Club, Manager at D'Resort at Downtown East, responded to this review

Dear Silverautumn, Warm greetings from D'Resort! We are delighted to hear of your positive experience at D'Resort and certainly look forward to have you with us soon! Best Regards, The Management of D’Resort

Singapore
Reviewed 4 weeks ago via mobile

Great experience, excellent big rooms where four people can sleep, big bathrooms, total value for money with NTUC membership and will go there again. Next to Pasir Ris beach n downtown east eateries. What more you want.

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Helpful?
Thank PattufromSG
NTUC_Club, Manager at D'Resort at Downtown East, responded to this review

Dear PattufromSG, We are delighted to hear of your positive experience at D'Resort and certainly look forward to have you with us soon! Best Regards, The Management of D’Resort

Reviewed 19 March 2017 via mobile

Check in was fast and greeted by very friendly staff. I have observed the general decorum of people serving at the counter and I must say they are well trained to make guests feel welcomed. Room was nice and clean. Although free WiFi is provided, the speed is very disappointing. Coffee machine is available in the rainforest room. Bed is...

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Helpful?
2Thank Raymond L
NTUC_Club, Manager at D'Resort at Downtown East, responded to this review

Dear Raymond L, Warm Greetings from D’Resort! Thank you for sharing your stay experience. We appreciate that you have taken your time to share the compliments for your experience with us as well as the service that we can improve on. Thank you for staying with us and we look forward to welcoming you back to D’Resort in the not...

Reviewed 14 March 2017 via mobile

A couple of bad experiences with this local resort. Firstly, it's more chalet than resort. For the price charge, there is a lack of basic amenities within the room. The receptionist issued us the room late and worse, the room is still under cleaning when we reach the door. The only exception is the use of wild wild wet is...

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Helpful?
Thank Nicholas Y
NTUC_Club, Manager at D'Resort at Downtown East, responded to this review

Dear Nicholas Y, Warm greetings from D'Resort! Thank you for taking the time to share this valuable feedback with us. We appreciate your feedback, which is indeed important to us. Please be assured that the Management takes a very serious view in maintaining and uplifting the service standards of the resort. It would be greatly appreciated if you could provide...

Reviewed 13 March 2017 via mobile

Nice and clean room. Well maintained. Would recommend to other Travellers. I booked with booking.com and it is a good deal that comes with 4 wild wild wet water park entrance tickets. However the check in process is quite slow. Maybe it's peak season.

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Helpful?
Thank Linda K
NTUC_Club, Manager at D'Resort at Downtown East, responded to this review

Dear Linda, Thank you for sharing your stay experience. We appreciate that you have taken your time to share the compliments for your experience with us as well as the service that we can improve on. Thank you for staying with us and we look forward to welcoming you back to D’Resort in the not too distant future. Best Regards,...

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Amenities

Highlights
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available

Additional Information about D'Resort at Downtown East

Address: 1 Pasir Ris Close E!Hub@Downtown East, Singapore 519599, Singapore
Region: Singapore > Singapore
Price Range: ₹ 5,510 - ₹ 10,307 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — D'Resort at Downtown East 3.5*
Number of rooms: 387
Reservation Options:
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Also Known As:
Costa Sands Resort - Downtown East Hotel Singapore
D'Resort At Downtown East Singapore
Hotel Style:
#1 Top resorts Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from D'Resort at Downtown East staff and other travellers.
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Questions? Get answers from D'Resort at Downtown East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Specify for a location away from BBQ pits”
bethniee, 15 Jan 2017 | Read review
“A good place for family gatherings”
angiehsy, 7 Jan 2017 | Read review
“Go for the Rainforest Family rooms, even the M&M themed one; especially if two kids”
MrsLoong, 26 Dec 2016 | Read review
“If you need a quiet place, choose the 3rd level rooms and near the lift.”
838wongs, 13 Dec 2016 | Read review
“family, bbq”
kristync2014, 8 Nov 2016 | Read review
5 of 5