Holiday Inn Express Singapore Clarke Quay
2 Magazine Road, Singapore 059573 Singapore
Orbitz.com
Travelocity
eDreams
View all 14 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Full view
View all photos (2,314)2,314
Room & Suite (538)
Pool & Beach (276)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Read more
Updated 17/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Singapore Clarke Quay
Updated 17/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#81 of 373 hotels in Singapore
Location
Cleanliness
Service
Value
Stay assured with an IHG Clean Promise, Certified SG Clean, and award-winning Green Hotel in Singapore's central dining and entertainment hub. A strategic location at Clarke Quay, minutes away from the Singapore River, Robertson Quay, and Central Business District. Situated just a 7-minute walk from Clarke Quay MRT Station, travel with accessibility to all of Singapore's major attractions includes Marina Bay Sands, Gardens by the Bay, Chinatown, Formula One Singapore, and more. Enjoy spectacular city views from our widely raved 40m rooftop swimming pool, complete with whirlpools. Stay in comfort in our 442 stylishly designed modern rooms with floor-to-ceiling windows. Start your day right with our Express Start Breakfast or Grab & Go option and stay connected with Wi-Fi access throughout the hotel. Recharge throughout the day with refreshing beverages in the Great Room Bar.
Read more
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Taxi service
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Snack bar
Vending machine
Meeting rooms
Photo copier / fax In business centre
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Show more
Room features
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Safe
Coffee / tea maker
Flatscreen TV
Walk-in shower
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Chinese, Malay, Tamil
Location
Full view
100Great for walkers
Grade: 100 out of 100
322Restaurantswithin 0.5 km
42Attractionswithin 0.5 km
Contact
2 Magazine Road, Singapore 059573 Singapore
Getting there
Telok AyerSingapore Mass Rapid Transit14 min
Raffles PlaceSingapore Mass Rapid Transit15 min
2965Reviews140Q+A100Room tips
Reviews
Traveller rating
- 1,248
- 1,336
- 286
- 53
- 42
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
+1
My first stay in Singapore and we booked five nights at the Holiday Inn Express after the hotel being recommended to us by family. We booked a twin room and on arrival were given a higher up room for a better view by the very welcoming and helpful check in staff. Room was small but had all of the facilities you needed - shower was excellent, towels and linen were changed daily. We found the hotel was close to the MRT, China Town, shops and restaurants with lots of public transport nearby. We had booked breakfast which was also very nice, staff in the restaurant were great and very attentive. The only issue I had with the hotel was guests leaving bags of food outside their rooms which were often left for a few days, we did have an issue with a few critters in our room and this was even in a higher up room, we had no issues with the cleanliness inside our room. On the roof deck is an infinity pool with a Jacuzzi and gym with panoramic views of Singapore. The pool could be used until late as well which was excellent after a long day in the humidity, even better being in the swimming pool during a rain shower! Although the rooms were small, the location, staff and amenities made up for it and I would absolutely recommend this hotel to anyone visiting Singapore.…
Read more
Date of stay: May 2022
Rooms
Service
Sleep Quality
Room Tip: ask for a room higher up for better views
See more room tips
Helpful
+1
The outstanding: This is a beautiful property conveniently located in Clarke Quay with lush landscaping and a large, clean lobby. The breakfast area features an outdoor dining area which is well-maintained and foodservice staff were attentive and anticipated guest needs. Breakfast selections were diverse and featured staples including eggs, beans, pastries and local specialties which far exceeded expectations. The hotel features a rooftop Infiniti pool which offers breathtaking views of Singapore's skyline and is beautiful day and night. There is a beautiful temple across the street where monks can be heard chanting throughout the day and is definitely worth a visit. The so-so: Rooms at this hotel are TINY and not very clean. Upon check-in there were several stains on the sheets and a bizarre, white stain on the floor - which also didn't appear to have been vacuumed between guests. The maximum occupancy of standard high-floor rooms is two adults which still feels cramped. The restrooms feature a stand-up shower (but no tub) and have a bizarre sliding door-type contraption above the sink which opens into the room (and doesn't latch shut) and sometimes slides open randomly... including while the restroom is in use. Opportunities for improvement: The front desk and breakfast staff and housekeeping personnel were consistently polite and helpful, however cleanliness at the property was a constant issue. Guests routinely disposed of bags of trash in the hallways which went uncollected for several days attracting bugs and critters. Management was made aware of the issue, but it remained unresolved and piles of trash lined the halls for the entire duration of our stay. Walking through the smell of trash decomposing in 90+ degree weather wasn't great.…
Read more
Date of stay: March 2022
Value
Rooms
Service
Room Tip: Watch out for piles of trash in the hallways
See more room tips
Helpful
Response from IHG Service, Owner at Holiday Inn Express Singapore Clarke Quay
Responded 2 weeks ago
Hello highflyin510, The opinions of our guests are always welcome. Thank you for letting us know about your experience with us. I have taken the issues you encountered to our management for appropriate action. I apologize for the shortcomings. Our local team is addressing all of them as we speak. Our commitment is always combining a feeling of comfort and happiness with exceptional touch to make you have a delightful stay. We're always thankful to see you have opted for us for your accommodation. I hope we get another chance to show you can do better. Our staff can't wait to serve you again soon. Alejandro G. Case Manager IHGService
Read more
The location of the hotel is very strategic and famous, clarke quay. Close to the MRT station, Central shopping mall, riverside restaurants and night life. The check-in process is very fast and easy. Thanks to Ms. Jia En, Kvishan and Eitheng. They are very communicative and helpful. Concept hotel is modern minimalist. Very well maintained and clean. The room size is not big but modern as well as the bathroom. The minus one only is the sink and shower are not tight. Breakfast with buffet with 3 coffee machines. The main course variety is very limited. If you are very busy and don't have time for breakfast, breakfast packages are available with the grab and go concept. The breakfast area is indoor and outdoor. In general this hotel is very excellent.
Read more
Date of stay: May 2022Trip type: Travelled with family
Helpful
While the front desk and breakfast crew were outstanding, we were very disappointed by the very small size of the room. Hotels in Paris and Germany are larger than this was. The self service laundry convenience is not so convenient. There are three washes and three dryers to serve the entire property and were consistently busy. The location is convenient for walking to the Quay or Chinatown. Very easy to utilize a Grab also. Variety at breakfast was ok. Perhaps a stay for a day or two with the room size but a week stay was a bit much for how small it was. Very safe area, pool area kept well maintained and staff always had a smile. Be aware, they only do housekeeping in room every three days. If this is something that bothers you, move on.
Read more
Date of stay: May 2022Trip type: Travelled as a couple
Helpful
Response from IHG Service, Owner at Holiday Inn Express Singapore Clarke Quay
Responded 2 weeks ago
Hello Thetrevelingjims, We value your opinion as it helps us understand how to serve our guests better. I have shared your sentiment with our local team and manager, and I apologize for the shortcomings. Our staff will work to ensure a much better experience in your future travels. The goal of our staff is to make you feel relaxed and at home. Thank you for choosing us for this occasion. Hopefully, we will get to host you again! We just can't wait to show you the changes done. Alejandro G. Case Manager. IHGService.
Read more
This is my fourth time at this lovely hotel and it just gets better. When I stopped here en route to Australia at the beginning of April there we quite a lot of restrictions due the pandemic but the staff made everyone’s stay as trouble free as possible. On returning in May heading back to the UK virtually all restrictions were lifted , making my short stay even more pleasurable. The management and all the staff are an absolute credit to this hotel, nothing is too much trouble. I cannot wait to return.
Read more
Date of stay: May 2022Trip type: Travelled solo
Helpful
Great choice that suits all needs. The hotel provide a modern, professional yet cozy atmosphere that indeed suitable for any kind of travel. If you are looking for a decent place to stay, comfy bed and not care much about the room size and amenities then this is perfect. Some points for your consideration. The hotel has a very nice pool if you line swimming (1) location is decent but need to walk 5-10’ to nearest MRT or Bus stops. It’s between Clarke Quay MRT and Chinatown MRT, good enough if you don’t mind walking. For shopaholic fans, you may really consider carrying many bags on the way home unless you decide to use grab/taxi instead. Bus station is nearest -4-5’ walking distance, has direct route to Orchard, Vivocity. (2) foods is tasty, big portions and served by the staff but not enough meat, just very simple dishes like stir-fry noodles, scrambled eggs, toast etc - around 6-10 to choose from (Apr’22). (3) gym facilities isn’t great just running machines. However, considering this is just a 3.5 star hotel, decent facilities located in expensive Singapore, I’d rate 5/5 given the cost…
Read more
Date of stay: April 2022Trip type: Travelled solo
Helpful
colin1962 wrote a review Apr 2022
Newcastle upon Tyne, United Kingdom138 contributions49 helpful votes
It is the second time I have stayed at this hotel, loved it as we did the first time, the room was a nice size and had a great view of the city and the sunrise each Morning, staff were friendly, breakfast even with some covid restriction in place was still excellent with a mix of cereals, toast, cooked food and fruit as well as orange juice and coffee, if I was staying in Singapore again it would easily be my choice, situated beside Clark Quay it is close to the Fort Cannon and Clark Quay MRT stations, also a nice stroll along the rive to the city
Read more
Date of stay: April 2022
Location
Service
Sleep Quality
Room Tip: Book a room with the City View
See more room tips
Helpful
We stayed in this hotel for 30 days. What a horrible mistake to have paid for it. - Breakfast: inedible, disgusting. I can bet you get better service and food in prison. Powder eggs, the lowest quality bread, super sweet cartoon juices, basically you can't eat anything from this hotel. The manager should be ashamed for serving such an unhealthy and bad quality food to the guests. You get served by incompetent staff, they treat you like a prison inmate. They are clearly not well-trained to work in a hotel, they could barely speak English. At the breakfast you will experiment what is to be in a refugee camp, a lot of people in line with B.O (body odor), horrible smell, they do not respect the minimum social distancing, staff does not care! - Room: minimal size even for Singapore standards. Cleaning was made whenever they felt like it. - Technical staff (IT-aircon) should shower before entering to the rooms. We had the same problems with the wifi guys, they sent 2 guys, we could not handle their body odor! Incredible, like they did not take shower in ages. After 5 minutes we had to leave the door open for a while trying to get the smell out of our room. The manager, Ms. Sue is clearly incompetent for this job. It's unacceptable to hire people that smell so bad, at least provide them with clean uniforms. She is in charge of the breakfast as well. - Customer services, 1/10. Called to get clean towels, it took app 1 hour and 3 calls. They do not have a proper training. Clear mismanagement problems. - Location is good. I would not advise anybody to stay in this hotel. Expensive, full of construction workers, horrible disgusting breakfast and INCOMPETENT MANAGER /STAFF!!!…
Read more
Date of stay: April 2022Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
Helpful
Response from Sandra Kloprogge, General Manager at Holiday Inn Express Singapore Clarke Quay
Responded 27 Apr 2022
Dear Meli2302, Thank you for staying at Holiday Inn Express Singapore Clarke Quay and taking the time to give us a review. I was disappointed to read of the issues you encountered during your stay with us. I apologise this was your experience and I understand this was frustrating for you. I have shared your feedback with our team, so that we are able to continually improve our services to meet the needs of our guests. I thank you for taking time to share this valuable feedback. With kind regards, Sandra
Read more
Don’t stay here!!!!,, I booked and nothing tells you that the breakfast is disgusting and almost inedible, when you book in and pre pay your accomodation like it did $2500 for 6 nights, no one tells you that you that you must pay a deposit even when you have paid for your accomodation up front, or your laundry will be withheld until such time as you pay for it, if i was told this when i dropped it off i would have been ok, but i drop off for the second time(first I’ve all good laundry gets delivered on time) second time I get home and no laundry i have to go out with customers, no advice as to why, I’m in a hurry!!, i get home after dinner to a note left at my door to say until i pay for my laundry it will not be given back to me, nothing pre warns you of this. I get down to see the duty manager and he tries to tell me it is my fault fo not paying a deposit, when I checked in there was not discussion of paying a depart as i had prepaid, equally no one advised me that services and my personal property will be withheld until i pay. Now i can happily pay so i go down to reception and pay then the manager tells me that they have no idea where my laundry is and that its not their fault. Breakfast is on the website depicted as a wonderful buffet, the reality is its a disgusting mash of poorly cooked scrambles eggs, toast that is undercooked, beans that are served cold and spoons used to serve multiple items also contamination occurs. If you thin you are getting a good deal by stayin here let me tell you that you can pay the same money for far greater services and faculties at boutiques hotels Probably the greatest example of deceptive conduct i have ever received and the staff just don’t care!!! Please don’t stay here protest against places like this we work too hard for our money to give it to horrible places likes this…
Read more
Date of stay: April 2022Trip type: Travelled on business
Location
Service
Sleep Quality
Room Tip: Don’t stay here
See more room tips
1 Helpful vote
Helpful
Response from Sandra Kloprogge, General Manager at Holiday Inn Express Singapore Clarke Quay
Responded 22 Apr 2022
Dear IanL, Thank you for staying at Holiday Inn Express Singapore Clarke Quay and taking the time to give us a review. I was disappointed to read of the issues you encountered during your stay and I can assure this is not to the standard that we as a hotel pride ourselves upon. I apologize this was your experience and understand that this was frustrating for you. It is never in our intention to cause our guests any unnecessary inconvenience. I understand that you have also raised your feedback to our Rooms Division Manager, Selwyn in a separate email in which he has immediately investigated with regards to your stay experience and reverted to your case and will be following it up with you personally. Please rest assured that our team is putting every effort to ensure that such situations in our operations are minimised and resolved promptly. I have also shared your feedback with our team, so that we are able to continually improve our services to meet the needs of our guests. I thank you for taking time to share this valuable feedback and hope to welcome you to Holiday Inn Express Singapore Clarke Quay once again in the near future. Warmest Regards, Sandra
Read more
Room was ok and there are restuarats and a supermarket around 10/15 minutes walk. The nearest MRT is the same distance and I found taxis and Grab service plentiful. The hotel dealt with Covid restrictions properly and I felt safe throughout.
Read more
Date of stay: February 2022Trip type: Travelled on business
Location
Cleanliness
Service
Room Tip: Ask for a view.. some of the rooms (e.g. mine) are interior facing
See more room tips
1 Helpful vote
Helpful
PRICE RANGE
$171 - $210 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeClarke Quay / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
442
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Holiday Inn Express Singapore Clarke Quay
Which popular attractions are close to Holiday Inn Express Singapore Clarke Quay?
Nearby attractions include Singapore River (0.2 km), Robertson Quay (0.2 km), and Shanghai Dolly (0.5 km).
What are some of the property amenities at Holiday Inn Express Singapore Clarke Quay?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express Singapore Clarke Quay?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Holiday Inn Express Singapore Clarke Quay?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Express Singapore Clarke Quay?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Holiday Inn Express Singapore Clarke Quay?
Conveniently located restaurants include Rosso Vino, Publico Ristorante, and The RANCH Steakhouse By ASTONS.
Are there opportunities to exercise at Holiday Inn Express Singapore Clarke Quay?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Singapore Clarke Quay?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Singapore Clarke Quay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Express Singapore Clarke Quay?
The staff speaks multiple languages, including English, Chinese, Malay, and Tamil.