I booked a Premier Queen Room with Balcony. The Good 1) Big Balcony with table and 2 chairs. 2) Relatively clean room 3) Good service. Requested for a different room as given room has a loud humming noise. Was given the room beside which is ok. 4) Relatively good location. There are small restaurants around, a coffeeshop opposite and City Square shopping mall is about 10mins walk away. The Bad 1) There were stains on the quilt cover and the bedsheets. Cleaner said the fresh laundry came like this. 2) Balcony has 5-6 aircon compressors blowing warm air. 3) The room does not have a table to put a laptop. So the only way is to do any work on the bed. If you are not teleconferencing, you could go to the several cafes to do your work. 4) Hotel does not offer any complimentary parking as it does not have any parking lots. There are parallel parking lots in front of hotel and a public parking area just beside the hotel. Believe it costs about $15 for a full day parking. Overall, the stay was fine as I was alone and just want some quiet environment to do some study and relax. Felt that the room would be too small if it is for a family, unless you are just going to come back to your room after a long day.…
This is a review of the Deluxe Single room (no window). FYI you need to deposit $100 before you can check in to ur room, it doesn't say it in any booking apps so bring an extra $100 for that. They say it's in case of any damage you might do to the room. When you check out, you will receive back your $100 but if you check out late you won't get the money. I'll start with the pros of the room, the room has a good design and it's a good budget room. The wifi is very good and fast. There are 4 charging ports in the room for those who need them. The bed is very comfortable and soft. Now I'll list some feedback, first of all the room is very small, it's smaller than what the pictures shows. The room I booked has no fridge but also no chair not even a stool. There were also some dust near the rubbish bin (see pics) so the housekeeping might have missed that. The walls are thin so it can be noisy sometimes so keep that in mind. The shower water isn't hot enough it's kind of lukewarm. The check out time is 11:00 while most hotels are at 12:00, not sure why they do this. I would only recommend staying in this hotel if there is a discount, because for the price you can book other hotels that are better like the hotel right beside this. …
It my first time check in to the hotel, and still under renovation at the 1st floor. The room not that big but it fine. What i going say the fridge not clean still have left over soft drinks, in the morning that noise came from 1st floor, due to renovations.
The room is totally noisy, you can hear what people in the other room are talking about. When I stayed there for 2 nights (11-13 Jan) there's a family who book 3 rooms, they stayed up till 4am, and they opened all the doors, shouting, talking, opening/closing the door. When we complain to the receptionist, she said she has informed the noisy guests, but there's no other things that they can do. I'm pretty sure my bed has bed bugs, cause my legs get all itchy. When I asked to switch to other rooms, they said the other rooms are smaller and that I have to pay extra (what???). Once you enter the hotel lobby, straightaway you can feel the stale smell. From the old/dusty sofas, carpets, un-washed towels, etc. Also since the aisle is quite cramped, you hardly can walk pass when there's cleaning lady lorry, and worst is when you try to walk pass, the cleaning lady gave you a stare as if you shouldn't walk through the aisle when she's cleaning (again, what???). Stay at your own risk!…
The room looks totally different on the pictures. The premiere king room that I booked is only available directly next to the reception where people pass by the whole day and it’s super noisy. There was nothing written in the booking or on the website, that this category is only available on the ground floor and switching to an upstairs room would be an extra charge. In my opinion, it’s a no go for a hotel to inform about that after arrival and take an extra charge for moving to another floor!
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