PARKROYAL COLLECTION Pickering, Singapore

3 Upper Pickering Street, Singapore 058289 Singapore
Traveller (6540)
Room & Suite (1501)
Videos (8)
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₹35,367
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₹26,659
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About

4.5
#23 of 338 hotels in Singapore
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
PARKROYAL COLLECTION Pickering offers guests a luxury business hotel conveniently located at the gateway to Singapore’s central business district, near Raffles Place. Enjoy close proximity to key cultural, shopping and entertainment attractions. Make the most of our facilities, from St. Gregory Spa to our fitness centre and outdoor infinity pool – all conveniently located on the same floor.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid public parking on-site
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Poolside bar
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
VIP room facilities
Bottled water
Laptop safe
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Park View
Languages Spoken
English, Chinese, Malay
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Location

3 Upper Pickering Street, Singapore 058289 Singapore
6446Reviews90Q+A100Room tips
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Detailed Reviews
Emma S wrote a review Jul 2023
Glasgow, United Kingdom52 contributions49 helpful votes
Hotel's Favourite
Absolutely gorgeous hotel, a complete oasis in the middle of the city. so much foliage and so green, pools and calming zen vibes. A completely unique property! The staff - from concierge to front desk to bar staff - were all so lovely, friendly, charming and incredibly helpful. The rooms were a very good size and more importantly, very well designed, with thoughtful storage and clever use of the space. The rooms are also very simple, with a very 'zen' styling. Nice use of technology in the rooms with powered blinds, clever lighting, etc. was a nice touch as well. Extremely comfortable beds as well! What a delightful place to stay - and we will most certainly be back again when in Singapore!
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Phil Smith, General Manager at PARKROYAL COLLECTION Pickering, Singapore
Responded 30 Jul 2023
Dear Q2162YSemmas, Thank you for your high praises of our hotel-in-a-garden and for taking the time to share your experience here. We are thrilled to have exceeded your expectations - from the nature-inspired design and lush greenery, to our warm hospitality, well-appointed rooms with Zen styling as you note. Delighting our guests is of utmost priority for us at PARKROYAL COLLECTION Pickering and everyone is definitely encouraged by your comments. Once again, we thank you for your kind compliments, and certainly look forward to welcoming you back with us for another seamless experience in the near future. Phil Smith General Manager
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Kevin wrote a review Jan 2020
1 contribution4 helpful votes
The hotel location is at Chinatown, central and convenient to go around Singapore, where abundance of good foods are available nearby. The first thing that draw us to the hotel is the exterior and interior design of the hotel, where it's design in a very nice and zen manner. A nice breather in midst of busy city.

Service was excellent, the staffs are friendly and helpful. The hotel cleanliness is also top notch. The design of the room is very elegant and minimalist, which focus seems to be on more of wooden and eco layout. This design gives a very relaxing feels, especially after a long day of activity.

The breakfast is amazing and has a very good variety. Really amaze by the pick your own herb for your salad counter. The chocolate muffin was really good as well, it filled with a surprise (a very good one, if you like sweet stuff like me).

We believed that the hotel, room, staffs and services have been very exceptional. Easily one of the best hotel we have stayed in Singapore, will definitely come back and recommend our friends and family to stay at this hotel.
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Date of stay: January 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EdwardK_PARKROYAL, General Manager at PARKROYAL COLLECTION Pickering, Singapore
Responded 7 Jan 2020
Dear kevinlovesdonuts, Thank you for your high praises of our hotel-in-a-garden and for taking the time to share your experience here. We are thrilled to have exceeded your expectations - from our convenient location and nature-inspired designs, to our delicious buffet breakfast spread and warm hospitality. Delighting our guests is of utmost priority for us at PARKROYAL COLLECTION Pickering, Singapore and everyone is definitely encouraged by your comments. Once again, we thank you for your kind compliments, and certainly look forward to welcoming you back with us for another seamless experience in the near future. Kind regards, Ed Edward Kollmer General Manager
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Momkey wrote a review May 2021
1 contribution1 helpful vote
My first stay was in April 2021, we booked a signature room #837 (room only with a cooking class), I paid $400+/night, a big clean spacious room, the mini bar was empty, I feel the selection of tea was too basic, yellow label lipton tea. With the rate that spent, I hope the management could look into a better quality of tea and of course a filled fridge, a few items will be good.

My second stay, we reserved 2 collection rooms on club floor #1335 n #1336 with Wanderlust service, each room night is $668, rooms were cleaned, bright. Mini bar again empty!! A little disappointing! Selection of tea was good, TWG, as we were on club floor. Only down side there is no coffee table. As we were a party of 4, we would like a little gathering at night in room and have a few drinks, without a coffee table, it's kind of inconvenient.

We approached James in the main lobby, we asked if we could get 1 coffee table in one of our room, he quickly checked with Housekeeping , regret that there isn't any spare coffee table. He took an extra step to check with banquet and managed to got us one. We deeply appreciated his effort of doing so!

We attended a wine tasting class conducted by Wan, he is very knowledgeable. Since we had shown our interest in cocktail mixology, he taught us a few cocktail to our liking and wrote down the recipe for our reference.

During our stay, we really feel that we are welcome! Greeted by everyone, check in experience... be it along the corridor, lift, waitering staff and chef at Collection lounge and Lime....Big thanks!

Some area of improvement:

while I was enjoying my drink and breakfast in Collection Lounge, 2 different waitering ladies had spilled the champagne while using the serving tray, as I was in this industry before, I realized the way they hold the tray was somehow improper, maybe some training should be provided.

the food that served in Collection Lounge were not hot. During cocktail hour, the fried cheese stick and mini pizza was in a warmer but it was simply not warm at all. For breakfast, though the fried noodles was kept in a slow cooker, it was really lukewarm only, the chicken wing, sausage , bacon, pastries, croissants were simply cold as the whole lounge was air conditioned. Please look into it. When the food is suppose to be hot, please serve hot.

Please do look into the mini bar matter. Again, thank you for the service, I hope to really enjoy some hot food when I go back again.
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Date of stay: May 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jean-Philippe Jacopin, General Manager at PARKROYAL COLLECTION Pickering, Singapore
Responded 9 May 2021
Dear Molkey, We appreciate your detailed feedback and thank you for making PARKROYAL COLLECTION Pickering your hotel of choice. Your kind words for the outstanding service rendered, as well as your amazing experience during the Wine Tasting Class are certainly encouraging and will motivate the team to continue to excel at what they do. While you had an overall pleasant stay, I regret to learn about your experience at the COLLECTION Club Lounge that was not to your expectations. Please be assured that your feedback for the temperature of the food has been well-noted and shared with the team for further review. Your patronage is highly valued and we hope you will give us another chance to welcome you back in the not too distant future for a more seamless experience. I hope to be able to meet you personally during your next visit to our hotel-in-a-garden. Inspiringly yours, Jean-Philippe Jacopin General Manager
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Julie C wrote a review Jan 2020
Wakefield, United Kingdom90 contributions107 helpful votes
We stayed here for 3 nights in a superior room. The room was a decent size and all wood panelling and not many light fittings which seemed to mean it was permanently dark. Even it’s the blinds open during the day it was dark.
The room servicing was again ok. We had a bath mat for the shower on the first day, but that disappeared and we didn’t get another. Fortunately they forgot to take one of the towels so we used that. The toilet is very dark. You really needed to leave the sliding door open, but couldn’t if you had the blind open as anyone walking down the walkway (external) to rooms could see in.
The included breakfast was quite good, but it did feel like they were struggling to replenish things on day 3, when ironically it seemed least busy.
Coffee and tea making facilities were provided in the room as was bottled water. However, the bottles were glass so you couldn’t take them put with you.
The pool and spa area looked nice although we didn’t get chance to use it.
Location was reasonably good with only a 10minute walk to boat quay where most of the restaurants and bars seemed to be.
Would I stay here again if I went back to Singapore? No. Not for me I’m afraid. Certainly didn’t feel 5 stars and I didn’t like the dark rooms
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EdwardK_PARKROYAL, General Manager at PARKROYAL COLLECTION Pickering, Singapore
Responded 23 Jan 2020
Dear Julie C, Thank you very much for taking the time to leave us a note. It is regrettable to know that your stay experience fell short of expectations. Your feedback on our lighting is much appreciated as it gives us the opportunity to improve the experience we provide for all our guests. We are glad that there were certain aspects of our guest experience you enjoyed. My sincere apologies once again for the less-than-stellar experience. If I can assist further, please contact me and I hope for an opportunity to welcome you back in the future. Yours sincerely, Ed Edward Kollmer General Manager
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Jordan wrote a review Feb 2020
1 contribution3 helpful votes
“Our journey with PRP Started with Sales coordinator Joelyn where she gave us great service and a clean & clear explaination of what the hotel can offer us. Even up till the moment she left, she did provide us reassurance on what we were promised and we were handed over to the next sales coordinator in a proper manner.

Andrea appeared to be very young and lively but we were worried that she was not experienced enough at the beginning. But our fears were slowly replaced by assurance as she was detailed meticulous and responsive to our queries, gave us timely reminders leading up to our big day. She was there at every juncture and took note of all my requests, and even when we were closing up to the actual day, she went through our AD timeline and offered to prepare tea for us for my Tea ceremony at the hotel. On top of that she was there when we had a hell lot of things to bring in the day before my wedding, arrange the bell boy to bring our things up to our room. All done swiftly and our rooms all ready and prepared. Small words of concern and various arrangements to help us tide through this huge event. Im really thankful to have her around, plus she had so many sweet gestures that I really appreciate.

Last but not least, our wedding coordinator Andrew. Before I met him personally, I have already read many good reviews about him online but he was the WOW factor throughout this entire wedding. Before the dinner banquet begin, he was there very early to oversee the staff, making sure things were good, AV and all that to rehearse with my husband. During the cocktail timing, he was there to reconfirm various details and took measures to make sure that we started the dinner on time. Taking into consideration many small details, his service was impeccable and not to mention he was even there to calm me down as I was feeling nervous during the first march in.

Even after the dinner ended, he was there to continue serve drinks to our guests and brought up our food to the room very promptly. I enjoyed the food thoroughly in the comfort of my hotel room, and had a great time with my guests. He was the reason why my guests were well take care of, food was served hot and needs were all met. I can go on and on to praise him but we just want to say a big thank you to Andrew for doing such a great job. He was probably the reason why I can enjoy my wedding dinner properly as he took care of almost everything else. Thank you for the excellent job done as we sincerely appreciate all the help rendered to us on our wedding day.

All in all i had a wonderful experience holding my wedding with PRP hotel and I highly recommend Andrea and Andrew to all couples to make their wedding a smooth and successful one. “
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EdwardK_PARKROYAL, General Manager at PARKROYAL COLLECTION Pickering, Singapore
Responded 18 Feb 2020
Dear P7871RWjordanl, Thank you very much for taking the time to leave us this stellar review. It is a delight to know that your wedding experience surpassed your expectations and that you thoroughly enjoyed the evening as well. We are indeed very fortunate to be working alongside such dedicated team members and I appreciate that you took the time to give them your compliments - it is a wonderful way to energize them as they continue to work very hard to create fond memories for our guests. Once again, we wish you a blissful marriage and thank you for your recommendation. We certainly look forward to welcoming you back for perhaps another stay or meal in the not-too-distant future. Kind regards, Ed Edward Kollmer General Manager
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VS0718 wrote a review Mar 2020
Melbourne, Australia6 contributions17 helpful votes
Our recent stay at this hotel was just amazing. We realise it is a hard time around the world and many industries (particularly travel) are being hit hard but the staff didn’t show any of that and were extremely friendly and attentive. We felt safe with temperature screening for all incoming guests and hand sanitizers placed everywhere.
We are a family of 4 (2 kids 7 and 5) and found the junior suite suited our needs. We had the bedroom while the kids used the lounge area which had a sofa bed and there was a sliding door if needed to separate the 2 areas. Views of the hanging gardens and city from our room were just spectacular. Particularly at night.
The pool area was lovely and we enjoyed walking past the little herb garden.
The location was superb. So close to the Chinatown MRT station and food markets within walking range. Having the Chinapoint shopping centre was so convenient with endless dining options.
I honestly can’t fault this place and we look forward to visiting again during better times.
Thank you to all the staff and we hope you get through this tough time.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EdwardK_PARKROYAL, General Manager at PARKROYAL COLLECTION Pickering, Singapore
Responded 25 Mar 2020
Dear VS0718, Thank you for your high praises of our hotel-in-a-garden and for taking the time to share your experience here. We are thrilled to have exceeded your expectations - from the amenities and measures in place amid the current situation, to our efficient service and convenient location. Delighting our guests is of utmost priority for us at PARKROYAL COLLECTION Pickering and everyone is definitely encouraged by your comments. Once again, we thank you for your kind compliments, and certainly look forward to welcoming you back with us for another seamless experience in the near future. Kind regards, Ed Edward Kollmer General Manager
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jazsimplyme wrote a review Mar 2022
Singapore, Singapore28 contributions11 helpful votes
Let's talk about the good things first.

I do love the concept and design of the hotel which made me felt relaxed even though the location is in the city.

Simply adores the high ceiling with tons of natural lights in the Junior Suite during my stay. The bed and pillows were comfortable (I guess that's one of the basic stuff for such property right?).

They have installed the drinking water filter in the bathroom which saves time to keep calling for drinking water.

In Room Dining food I would say it was decent but nothing to WOW about despite the price you're paying.

Breakfast/ Afternoon Tea/ Evening Cocktails at the executive lounge was great.

Massage at St. George Spa was relaxing too, all thanks to my therapist Ms. Siti that made my experience a great one!

Despite the above, my stay would be a much more enjoyable one if the following didn't took place.

1. Upon Arrival
The moment I stepped out of my taxi, there was a gentleman who approached and assisted to bring my luggage/bags out from the car boot. I overheard his conversation with the driver and found out that he was enquiring if the driver is available as his guests needs a ride. After the driver informed him that he has another booking, the hotel staff turned and walked back towards the front desk without assisting to bring my stuff to the main lobby for check-in. His actions has caught me by surprise. What a way to start my 1st impression!

2. Room Service
Requested for ice bucket on the day of check-out.
Called twice and waited for more than 30 minutes but it never came.

3. DND
I appreciate the gesture of complimentary amenities but the room's DND was turned on during the time of delivery. Staff was ringing the door bell and knocking on the door when my partner was resting.
I guess it is either the DND sign was faulty or the staff lack of training.

4. St. George Spa
I felt everything was so transactional when I called down + spoke to the spa receptionist in person.
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Date of stay: February 2022
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at PARKROYAL COLLECTION Pickering, Singapore
Responded 13 Mar 2022
Dear jazsimplyme, Thank you for taking the time to share your recent experience with us. I am glad to hear that you appreciated the hotels iconic design, your nature-inspired Urban Junior Suite filled with natural sunlight, and your experience at our COLLECTION Club Lounge. However, it was very regretful to learn about the less than pleasant incident with our Bell Desk team at the driveway, experience with the in-room dining team and St. Gregory Spa team. Please accept sincere apologies for the distress and inconvenience caused as it should not have happened. As an establishment that strives to deliver service excellence on all fronts, we were very concerned to receive your review and would like to assure you that this is not a true reflection of the standards of our PARKROYAL COLLECTION ambassadors. Necessary trainings and review of procedures with the relevant departments have been completed and implemented to ensure that your next stay with us will be a delightful one. Thank you again for the feedback. We value your patronage and hope to have an opportunity to welcome you back for a more successful experience in the not too distant future. Please reach out to me at phil.smith@parkroyalcollection.com for future bookings, I’d love to assist you personally. Inspiringly yours, Phil Smith General Manager
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Springles53 wrote a review Mar 2021
6 contributions
+1
Good service in general. 😊Twinkle was very nice
Chefs were all nice too
Food at lounge is so so only needs improvement
Wasn’t upgraded which was sad as there was no bath tub. collection club rooms should all come with bath tubs as they are premium rooms
Location is quite good next to Chinatown
Rained both days no chance to go pool area.
Kind of them to give a bday cake !
Check out was done for us quickly too !
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jean-Philippe Jacopin, General Manager at PARKROYAL COLLECTION Pickering, Singapore
Responded 7 Mar 2021
Dear Springles53, Thank you for visiting our hotel-in-a-garden. While I am pleased to hear that you found our guestroom comfortable and to your liking, I have also noted your comments on your dining experience at the COLLECTION Club Lounge. Please be assured that your feedback is of utmost importance to us and will be addressed with the relevant departments to ensure that your next stay with us will be an exceptional one. We value your patronage and hope to have the opportunity to welcome you back in the future for a more successful experience. Inspiringly yours, Jean-Philippe Jacopin General Manager
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GGG12342017 wrote a review Mar 2021
Singapore, Singapore208 contributions85 helpful votes
This staycation was absolutely fantastic. Due to my GHA Black status, I was instantly given early check in and late check out. With the 6pm late check out, it provided extra time to fully enjoy the facilities. I was able to take my time in the gym and stroll around the area without the rush of checking out.
The “green” theme is very prominent in this hotel and shows in the multiple plants decorating many areas of the hotel. When you walk into the hotel, you see plants. The entire gym and pool floor is adorned with plants and you can even take a “nature walk” around the floor admiring all the different plants. To access our room, we walked through an open air corridor also adorned with plants. This hotel would please any nature lover. The green theme is also shown in the room with glass bottles instead of plastic bottles. Some hotels take the green theme too far and turn it into a cost cutting exercise but not this one. I counted at least 6 glass bottles of water in the room. Toiletries are still provided in plastic bottles but I think it is more for hygiene reasons than anything else.

The highlight of the stay was the Club Lounge. The place was Brilliant! Friendly and accommodating staff. There was one tiny hiccup though. It seems that the lounge is closed for breakfast on weekdays. No one mentioned this on check in so I went up to an empty and locked lounge. When I went back down to Lime Restaurant, I was instantly ushered to my table without much of a wait. Despite having breakfast in the main restaurant, the staff made an effort to recognise Club guests and still provided champagne despite not being in the club lounge. They do this by seating Club guests separately from non-club guests. So if you are a club guest staying on a weekday be sure to double check you are seated at the right area!

Apart from breakfast, Club guests enjoy afternoon tea and evening cocktails. I loved that the afternoon tea sets came in proper three tiered stands. The food was properly presented and of high quality. The evening cocktails was my favourite though. The food served was alright, but the highlight was the cocktails. They probably served one of the most extensive cocktails menu I have seen on my staycations so far. They even served Aperol Spritz, which is quite rarely served in local hotel club lounges.

All in all, a fine staycation with great food and drinks, personable and professional staff, and a unique garden hotel within a garden city. This is now one of my favourite hotels for staycation! Can’t wait to be back!
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Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jean-Philippe Jacopin, General Manager at PARKROYAL COLLECTION Pickering, Singapore
Responded 14 Mar 2021
Dear GGG12342017, Thank you for leaving such an encouraging note. We are pleased to learn that you had an enjoyable experience with us and were particularly impressed with our professional hospitality and sustainability features in the hotel. As for the closure of the COLLECTION Club Lounge during breakfast, I do apologise for not making it know to you prior to your visit. It warms our heart to know that you had an amazing time at the lounge nonetheless. We appreciate kind words like yours and it will certainly motivate the team to continue to excel at what they do. Once again, thank you for acknowledging our efforts by sharing it on TripAdvisor and we look forward to be of service to you again. Inspiringly yours, Jean-Philippe Jacopin General Manager
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mav68 wrote a review May 2021
Singapore, Singapore665 contributions135 helpful votes
Stayed a night at this hotel with friends.

The location is fantastic, within walking distance to CBD and also Chinatown, where the mouth watering Hawker Centre is just behind the hotel building, many claims to have Michelin titles under their arsenal. The long queuing time does speak volume... The Outram Park Fried Kuay Teow, Da Hua Minced Pork Noodle, Curry Chicken Noodle just to name a few.

I love the architectural design of the building, very unlike Singapore. Green and unique, gives you the soothing and tranquil feel everywhere you go.

The room is generally OK, lack of WOW Factor since you have been wow with the exterior, you want to be wow with the interior too.

Size is typical with 30 odd sqm, Bed is comfy but the TV is so small in my opinion. The day night curtains are electronically powered, easy to manuvre. The bathroom is semi open concept, no bathtub but it is ok for me.

A small little pouch with hand Sanitizer, wet wipes and mask as a welcome gift, very thoughtful indeed.

The Swimming pool is picturesque, but you can get the sun only in the morning due to its facing. The "Bird Cage" is certainly one of the highlight. Gym is pretty decent as well, located on the same floor. There is a good branded spa St Gregory, but I didn't use.

The disappointment part is the Breakfast (which is included in the package) and the buffet dinner which I paid additional. The breakfast spread is so little, compared to other PPHG group of hotels, for instance Pan Pacific Singapore which I tried recently as well. I requested for an Espresso during Breakfast, to my surprise only long black is available?As for the buffet dinner, it was a disappointment too. Most likely it is the pricing issue. You charge little, you offer little. Period. Parkroyal Collection on Pickering food option is really pale in comparison with her peers in this regards.

They can certainly do better, with Mr. Choe helming the CEO position, soon this will be improved without a doubt. I am very confident and I am so looking forward to staying with them again in the near future. Understand that during Covid, there are many trials and errors, and perhaps they are try to find the sweet spot, I hope they can nail it soon.

I still give them a 5 star review, but I expect a better quality of food in the near future when I return.
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Date of stay: April 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jean-Philippe Jacopin, General Manager at PARKROYAL COLLECTION Pickering, Singapore
Responded 14 May 2021
Dear mav68, Thank you for making PARKROYAL COLLECTION Pickering your hotel of choice and taking the time to leave this encouraging note. It is heartening to know that you were well-cared for throughout your stay, and particularly enjoyed the location of the hotel in the heart of Chinatown, the iconic design our hotel-in-a-garden, as well as our facilities. We appreciate your feedback for the dining experiences at Lime Restaurant, we do apologise for falling short of your expectations and the inconvenience caused. Please be assured that your valuable comments had been shared with the team and necessary actions will be taken to ensure that your next dining experience with us will be a more successful one. We hope to welcome you back in the not too distant future. Inspiringly yours, Jean-Philippe Jacopin General Manager
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Answer from James L
2 contributions
I am sure that they have room with separate seating area which may be at the Collection Club level. You may want to check the website.
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WizeGuyFromDaChi asked a question Dec 2023
Chicago,IL595 contributions79 helpful votes
What hours are the pool open and available? I'll be there in March
Answer from itsnawel
Paris, France7 contributions
Hi ! Pool is available 7/7 and open from 6:00am to 10:00pm :) you also have the gym on the same floor
Answer from Kyoungeun C
1 contribution
first-come, first served
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Answer from btd0800
Bradenton, Florida16 contributions3 helpful votes
I believe tipping the bellman who delivers your bags to the room is expected, but not much else. I tipped the bellman $2 a bag on arrival and again on departure. No other tips, but I gave a small gift to two workers who were very friendly, and also extremely grateful. Sometimes a gift from home, however small, is much more appreciated.
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Chappy250 asked a question Apr 2022
Brisbane, Australia39 contributions24 helpful votes
Which rooms are best for F1 track views? Garden View or City View
Answer from lkyr
Singapore, Singapore944 contributions92 helpful votes
This hotel doesn't have a good view of the F1 track. Can hear the boom boom but can't see the action.
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cindytan wrote a tip Yesterday
Singapore, Singapore3 contributions
"Make sure to get your cameras ready for the beautiful landscaping of the garden in a hotel. "
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FarAway58234775314 wrote a tip 24 Feb
1 contribution
"Just chillax, enjoy your stay. The staff is very helpful."
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arkiangel wrote a tip 11 Feb
Antipolo City, Philippines2 contributions
"Do an online check-in and Check-out . And please note that they only accept "credit card payment" on this hotel."
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Jos W wrote a tip 9 Feb
1 contribution
"Be nice to the staff because they are great people"
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Anna A wrote a tip 8 Feb
9 contributions2 helpful votes
"Perfect location"
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Not the right property for you?
There are more places to choose from in the Singapore area.
PRICE RANGE
₹27,105 - ₹39,705 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeChina Square / Outram / Central Business District / Central Area/City Area
NUMBER OF ROOMS
367
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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PARKROYAL COLLECTION PICKERING, SINGAPORE - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about PARKROYAL COLLECTION Pickering, Singapore
Which popular attractions are close to PARKROYAL COLLECTION Pickering, Singapore?
Nearby attractions include Ransack Puzzle Hunt Adventure (0.4 km), Chinatown (0.4 km), and East Inspirations (0.4 km).
What are some of the property amenities at PARKROYAL COLLECTION Pickering, Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at PARKROYAL COLLECTION Pickering, Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at PARKROYAL COLLECTION Pickering, Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at PARKROYAL COLLECTION Pickering, Singapore?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to PARKROYAL COLLECTION Pickering, Singapore?
Conveniently located restaurants include Ju95, Nox - Dine In The Dark, and Merci Marcel Club Street.
Are there opportunities to exercise at PARKROYAL COLLECTION Pickering, Singapore?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does PARKROYAL COLLECTION Pickering, Singapore have airport transportation?
Yes, PARKROYAL COLLECTION Pickering, Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Is PARKROYAL COLLECTION Pickering, Singapore located near the city centre?
Yes, it is 0.5 km away from the centre of Singapore.
Are any cleaning services offered at PARKROYAL COLLECTION Pickering, Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does PARKROYAL COLLECTION Pickering, Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.