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Somerset Orchard Singapore

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Somerset Orchard Singapore
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226 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Kuala Lumpur, Malaysia
Reviewed 2 September 2015

This is the second time staying in the apartment. The location is excellent, just off the main Orchard Road. So it is not that noisy. Shopping and food is no issue. Food outlets are opened till late at night and you can get local street food or have a coffee at the various coffee outlets. Somerset MRT station is just...

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Helpful?
3Thank Ckyy
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Ckyy, Greetings! The team at Somerset Orchard Singapore is delighted we had the privilege of hosting your family and you for a second time at our serviced residence and you had a great stay with us once again. We are truly happy to learn you enjoyed the homey ambience of our fully-equipped apartment and you especially liked our excellent...

Reviewed 1 September 2015

We found it good and proper for our family. It is located a short walk from MRT somerset, which is the center of orchard road. Rooms may be old but there's complete. We liked the kitchen and the kitchenware, especially microwave. Our daughter liked the Washing machine. Rather cramped and noisy in the breakfast room, but overall are great. If...

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1Thank charunee k
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear charunee k, Greetings! The team at Somerset Orchard Singapore sincerely thanks you for sharing your recent stay experience at our serviced residence on Tripadvisor. We are delighted your family and you had a good stay with us and our spacious and well-equipped apartment has been perfect for your family’s requirements and comfort. Thank you for your valuable feedback on...

Sydney, Australia
Reviewed 27 August 2015

This place was nice and centrally located. It was a bit disappointing when we first arrived. Its not fancy but very functional. The pool area is good on the roof. If the price was ok I would stay again but I didnt feel we got what we paid for. I expected better,

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Helpful?
1Thank Pete R
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Pete R, Greetings from the team at Somerset Orchard Singapore! All of us are encouraged to note you had a comfortable stay with us and you especially liked our central location in the midst of Singapore’s main shopping strip Orchard Road. We are also happy you enjoyed spending time at our rooftop pool and sincerely hope the time you...

Makassar, Indonesia
Reviewed 25 August 2015

The first impression when the taxi driver dropped us off, "Where's the entrance? Why it doesn't look like a lobby?" Since we get to this service residents around 12 at night, nobody was at the entrance door so we need to ring the bell and wait until one of the bellboy open the door. The reception is on the 6th...

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Helpful?
Thank Alvin A
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Alvin A, Greetings! The team at Somerset Orchard Singapore is delighted your family and you had a good stay despite the initial apprehension you had when you arrived at our serviced residence. We are heartened to note you have found your recent stay experience to be of good value and you have been happy with our spacious and fully-equipped...

Oslo, Norway
Reviewed 22 August 2015

The location of the property is excellent no doubt, smack in the centre of Orchard Road. What bothers me is the old, tired room with air-condtioners that are either too warm or too cold. Noisy plumbing whenever we flush the toilet. Mouldy shower curtain, leaking shower head and ants in the kitchen were a big turn-off. But what takes the...

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Helpful?
Thank Huringen
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Huringen, Greetings! The management of Somerset Orchard Singapore sincerely apologises for the disappointment and inconvenience caused to you and your family during your recent stay at our serviced residence. Please be assured our management is seriously investigating your feedback and we humbly admit the Housekeeping lapses are unacceptable. We would also like to assure you that upon the conclusion...

Sydney
Reviewed 20 August 2015

We stayed at this serviced apartment for eight days, the place was clean and spacious. Staff are very friendly and helpful. The lobby is on the ground floor and the reception is on the 6th level, the breakfast buffet is also on the same floor. The apartments are serviced daily except on public holidays. Smoking is not allowed in the...

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Helpful?
Thank Shane3211
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Shane3211, Greetings from the team at Somerset Orchard Singapore! We are delighted you enjoyed your 8 days’ stay at our serviced residence and you especially liked our location in the midst of bustling Orchard Road. We are also heartened to note you had such a great time staying with us that you shall be returning for another stay as...

Perth, Australia
Reviewed 5 August 2015

Perfect location for us - right on Orchard Road, two minutes to the MRT and one minute to the buses. Yes it is an old building and the apartments are aging and show some wear and tear, but we found it very clean and serviced everyday by a pleasant maid. Nothing was too much trouble for the staff who were...

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Thank PeterDocB
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear PeterDocB, Greetings! The team at Somerset Orchard Singapore is very happy your wife and you enjoyed your stay with us and have found our central location to be perfect for your 9 days’ holiday on our sunny island. We are especially delighted to note you have stated you would happily return for another stay at our serviced residence again...

Kolkata, India
Reviewed 4 August 2015

The location is excellent in the Heart of Orchard. The Apartments are quite dated. Furniture should be 10 years old. The front desk staff and the concierge are very helpful. Breakfast is measly. Overall these Apartments need an upgrade to qualify for Ascott standards

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Thank peekay99
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear peekay99, Greetings from the team at Somerset Orchard! All of us are heartened to note you have found our location in bustling Orchard Road excellent and our service standards have met your expectations. Thank you for your honest feedback on the condition of our serviced residence and furnishings, and for your strong support for The Ascott Limited’s brand. Kindly...

Reviewed 2 August 2015

Before we booked we did not read any review online but we knew it was a serviced apartment and not a hotel. Entrance is really small just a door and reception is on 6th floor. I did not know it was such an old building so I had doubts before we got to check in. But! The room was quite...

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Helpful?
Thank Adani N
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Adani N, Greetings! The team at Somerset Orchard is happy to learn you were pleasantly surprised and had a comfortable stay in our spacious and fully-equipped serviced apartment. We are truly sorry our Housekeeping team member had not thoroughly checked on the condition of the apartment and for not detecting the dust that had settled on the bed. Please...

Gurugram (Gurgaon), India
Reviewed 16 July 2015

Centrally located near Orchard Road, a bit hard to find the entrance which is small. Rooms are spacious but old and worn out. We stayed there for 4 nights with our 2 kids because of the location as it was the only service apartment in that area near the MRT. Would probably avoid staying there again.

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Thank SourabhPP
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear SourabhPP, Greetings! The team at Somerset Orchard Singapore greatly regrets your family and you did not enjoy your stay with us at our serviced residence. Thank you for your honest feedback on the condition of our property. Please be assured we have taken note of your valuable feedback and our management shall be reviewing improvement plans. All of us...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Somerset Orchard Singapore offers spacious and comfortable apartments located just off Orchard Road. The Somerset MRT (Subway) is only a few minutes walk, giving you access to the Central Business District and many destinations in Singapore. The convenient location makes the residence ideal corporate and interim housing for the expatriate and family. Stroll at your leisure to the abundant and varied restaurants and shops in the main shopping district. Whether for business travel, holiday, project assignment or relocation, you can enjoy city living in the security and comfort of a private apartment. ... more   less 

Additional Information about Somerset Orchard Singapore

Address: 160 Orchard Road Og Orchard Point | #06-01 OG Orchard Point (Entrance via Koek Road), Singapore 238842, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: ₹ 14,379 - ₹ 15,098 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Orchard Singapore 4*
Number of rooms: 88
Reservation Options:
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Also Known As:
Somerset Orchard Singapore Hotel Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Somerset Orchard Singapore staff and other travellers.
7 questions
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Questions? Get answers from Somerset Orchard Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room not facing Orchard Road might be a bit darker at night. And higher floors seem to be better.”
 of 5 bubbles Dallas1130, 18 Jan 2017 | Read review
“1015 was in one corner and on the top floor”
 of 5 bubbles gobeyondtravels, 29 Dec 2016 | Read review
“Do not get room 06-02 as it is next to the food preparation area for breakfast and there is noise from about 5:30 am each morning”
 of 5 bubbles petermi2015, 19 Nov 2016 | Read review
“DO compare the price from different hotel booking website before booking it”
 of 5 bubbles jenncherngshia, 9 Nov 2016 | Read review
“we stayed on 6th floor was quite”
 of 5 bubbles 589michaelw589, 9 Nov 2016 | Read review
5 of 5