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Claremont Hotel Singapore

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Traveller (92)
Room & Suite (64)
Dining (3)
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Overview
  • Excellent4%
  • Very good9%
  • Average20%
  • Poor18%
  • Terrible49%
4 weeks ago
“NEVER EVER.........”
7 Nov 2017
“Not up to mark”
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Free Parking
Pool
2 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (324)
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11 - 15 of 295 reviews
Reviewed 29 November 2017

Hotel is terrible and highly untidy and shady! Staircases, corridors, lift scattered all over with cigarette butts looking very untidy in all corners landing at Singapore, while calling 'NO Smoking' properties! Traveled to Singapore with 15 guests group on leisure during Aug 10 '17, stayed...More

1  Thank Apollo C
Response from Ross H, Manager at Claremont Hotel SingaporeResponded 20 January 2018

Dear Guest, I apologize for the unhappy events at the hotel and would like to address these, Yes, we are a NO smoking property and enforce this at all times. there are some guests who do not adhere to this and we have to stay...More

Reviewed 7 November 2017 via mobile

I visited to this hotel on 14 th june 2017. Found not satisfactory. Rooms were too small and not look like picture on screen. Staff was also not polite. Buffet weas good. Generaly speaking it was just passable.More

1  Thank samsaya04
Response from Ross H, Manager at Claremont Hotel SingaporeResponded 20 January 2018

Dear Guest, We have done some soft renovations since your stay and the property as you know is very busy being in one of Little Indias busiest spots. We always work hard on customer satisfaction, please see me next time you have anything I can...More

Reviewed 4 November 2017 via mobile

If you're traveling with tight budget for accomodation then this place may suite you. If you want a pleasant rest after a day of tour, then i would suggest to look for a cosy yet not so costly place. We are a group of 4...More

Thank joey a
Response from Ross H, Manager at Claremont Hotel SingaporeResponded 20 January 2018

Dear Valued Guest, I apologize that our staff had not replied to your enquiry, please contact me by name directly on your next stay if this happens. I would also like to know of anyone not addressing issues in a friendly matter with our guests,...More

Reviewed 30 October 2017

very ordinary budget hotel. Lacks cleanliness. Everything looks old & outdated. Breakfast was good but limited options. The only positive thing is the location, right in front of Little India, good for Indian travellers

Thank Suprio2012
Response from Ross H, Manager at Claremont Hotel SingaporeResponded 20 January 2018

Valued Guest, We are a well priced Hotel and have recently done some renovations, please come visit us again and enjoy a more comforting stay. We try hard to meet your needs, contact me if your stay can be improved. Ross Harris.

Reviewed 29 October 2017

It was really a big mistake to stay in this hotel. this is the worst hotel in the world!!! This is the personal request to everyone not to stay in this hotel.kettle in the room was pathetic and below average thermocol cups used to serve...More

2  Thank Amit k
Response from Ross H, Manager at Claremont Hotel SingaporeResponded 20 January 2018

Dear Guest, We always have new kettles available for guests on request, I really hope you could have met me to resolve your upset. We also regularly change cups in room as well as have extra disposable cups. Would love to meet you for a...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$ 66 - US$ 122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 66 - US$ 122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (92)
Room & Suite (64)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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SKRATHI
I have below Queries on facilities before making Reservation in your hotel:- 1. Do you have elevator service in your hotel when the rooms is allotted on higher floors? 2. What are the items usually served in the free breakfast, I am pure vegetarian ? 3. In case we are unable to take breakfast in the morning, will you be able to give breakfast packets ? 4. Do you provide mosquito repellents free of charge in your hotel? 5. Do you charge for drinking water? 6. Are there windows in the standard triple bed rooms? 7. Do you provide free 24 hours WiFi service in your hotel? 8. Are the standard triple room with Aur Conditioning ? 9. What is the cheapest way of transport from Changi Airport to your hotel? Are their direct busses? 10. I got to see mixed reviews about your hotel, not sure what exactly is the truth? Please understand I will be staying with my family and kids. Hope I will not get disappointed. Awaiting a quick response.
31 January 2018|
Answer
Response from Ross H | Property representative |
1. Yes we have elevator service in hotel when the rooms is allotted on higher floors? 2. What are the items usually served in the free breakfast, I am pure vegetarian ? We have Vegetarian and non veg 3. In case we are... More
0
Votes
SKRATHI
I have below Queries on facilities before making Reservation in your hotel:- 1. Do they have elevator service in hotel when the rooms is allotted on higher floors? 2. What are the items usually served in the free breakfast, I am pure vegetarian ? 3. In case we are unable to take breakfast in the morning, will you be able to give breakfast packets ? 4. Do they provide mosquito repellents free of charge in your hotel? 5. Do they charge for drinking water? 6. Are there windows in the standard triple bed rooms? 7. Do they provide free 24 hours WiFi service in your hotel? 8. Are the standard triple room with Air Conditioning ? 9. What is the cheapest way of transport from Changi Airport to your hotel? Are their direct buses? 10. I got to see mixed reviews about this hotel, not sure what exactly is the truth? Please understand I will be staying with my family and kids. Hope I will not get disappointed. Awaiting a quick response.
31 January 2018|
Answer
Response from Suprio2012 | Reviewed this property |
1. Yes 2. Vegetarian Indian food is available 3. No 4. Did not find mosquitoes in Singapore 5. Yes, bottled ones. 6. Yes 7. Very weak. Only available in the reception area 8. Yes 9. MRT 10. Low budget medium type hotel, good... More
0
Votes
pankaj c
22 May 2017|
AnswerShow all 4 answers
Response from Ross H | Property representative |
Sorry for the very late reply, YES we do have Indian vegetarian dishes In our complimentary breakfast spread.
0
Votes
Room Tips
"No need to choose any room. Please avoid this hotel."
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"no advice, i didnt find any good things in this hotel."
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"The top floor rooms have a great view."
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"Extreme right hand rooms out from elevator are slight better, feeling a bit sun lights"
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