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Hilton Singapore

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#60 of 308 Hotels in Singapore
Certificate of Excellence
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Hilton Singapore
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2,398 Reviews from our TripAdvisor Community

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Showing 1,980: English reviews
Warana, Australia
Reviewed 9 April 2015 via mobile

We arrived at 8:30 am and were still able to check in and have a shower - bliss! This is typical Hilton comfort within a very short walk of the Orchard MRT. The prices are very reasonable also - particularly given the location and quality.

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Helpful?
Thank MSandAC
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear MSandAC, Thank you for letting us know what made your Hilton Singapore experience comfortable, we truly appreciate your positive feedback from your stay with us. We hope to welcome you back should you visit Singapore again in the future. Yours sincerely, Peter Webster General Manager

Kuala Lumpur, Malaysia
Reviewed 8 April 2015

Although it is a bit old fashion, my stay is still very enjoyable. The pool is disappointed after staying in the Marina Bay Sands. Other than that, no surprise and not much to complaint. The executive lounge is not cool enough.

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Helpful?
Thank BobBobGolden
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear BobBobGolden, My team and I are delighted that you enjoyed your experience with us. We thank you for ranking us highly in terms of our service, location and value but are sorry that you were disappointed with our swimming pool and Executive Lounge. We appreciate your feedback and continue to do our utmost to ensure that our guests receive...

KL
Reviewed 6 April 2015

This hotel has finally started renovations. The restaurant has been renovated, and it is bigger and more modern now. If you are vegetarian, you will find less variety at the buffet breakfast but they will prepare off menu items on request. More importantly, they have begun renovating the bathrooms in guest rooms. One floor was ready in early March. They...

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Helpful?
1Thank KT785
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear KT785, Thank you for your valuable feedback, particularly on our new bathrooms. As you know, we did carried out extensive upgrading works to our guest rooms and facilities all of last year and only completed them last month. We are glad that you find the new shower enclosure to be more functional and comfortable, and we hope to garner...

Singapore, Singapore
Reviewed 6 April 2015

The hotel is one of the best we have stayed in! The room is clean and spacious! The lobby is wide and beautiful! There are shops at the podium and your shopping wants will definitely be met! The coffee house is brilliant too! Not forgetting the roof-top pool! In Singapore all year round, you can definitely find a good use...

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Helpful?
1Thank streifen
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear streifen, Thank you for your generous compliments of Hilton Singapore, it is a great pleasure to learn that your experience was memorable and comfortable. We appreciate all your positive feedback and look forward to seeing you again soon. Yours sincerely, Peter Webster General Manager

Canberra, Australia
Reviewed 6 April 2015

Good choice for a week long visit. Hotel restaurants are fine and lots of other good options close by. Reasonable value for money but not luxury. Rooftop pool is nice. Wifi ok, rooms nice, service quite good. No wow but very comfortable.

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Helpful?
Thank Camille0312
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Camille0312, My team and I thank you for sharing your feedback and insights from your recent stay at Hilton Singapore. We are delighted that you were comfortable during your week with us and that you enjoyed our restaurants, facilities and service. We hope to continue delivering more great Hilton hospitality experiences to you should you visit Singapore again in...

Paris, France
Reviewed 4 April 2015

I stayed one night. Location - Very good location on Orchard Road, not far from the Thai embassy and in the intersection with Scotts Road. There are many shopping centers, restaurants and hotels in the area. Design - I feel the hotel could benefit from a renovation. Room - Our room was comfortable. Service - Very good. I usually stay...

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Helpful?
1Thank sipivu
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear sipivu, It was our pleasure to welcome you to Hilton Singapore and we thank you for sharing your feedback on your stay with us last May. My team and I are glad that you were comfortable during your stay and enjoyed our service. Since your stay with us, we have carried out and completed the extensive refurbishment programme of...

London, United Kingdom
Reviewed 3 April 2015

Getting of a plane from the UK knowing you will get first class service, a quiet room and be able to walk out from the hotel to restaurants and shopping is great. Singapore has lots of very good hotels this is one of them.

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Helpful?
Thank DCG_1000
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear DCG_1000, It is a great pleasure to learn that you were comfortable and felt well-taken care of during your recent stay at Hilton Singapore. We appreciate your positive feedback and look forward to having you with us again on your next trip back to Singapore. Yours sincerely, Peter Webster General Manager

Melbourne, Australia
Reviewed 3 April 2015

Good hotel in a convenient location. Was here for business and this hotel was a good choice. Rooms were nice, without being great. Service was good, but at times uninterested. Close to shops and food which makes this a convenient choice

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Helpful?
Thank Justin M
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Justin M, Thank you for reviewing your recent Hilton Singapore experience, we appreciate your feedback and insights. Whilst we are pleased that you enjoyed an overall positive stay, we have noted your feedback on our service, which we continually seek to improve and refine through our regular training programmes and service reviews. We look forward to delivering great stay...

Sydney, Australia
Reviewed 3 April 2015

The Hotel is a good 4 star property in my view with friendly staff always willing to assist. The rooms are clean and modern with a very comfortable feel. The restaurant is reasonable good with a diverse selection of items that will more than satisfy palates from both the East and the West. The hotel is extremely well situated and...

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Helpful?
Thank Alewkap
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Alewkap, Thank you for your kind review of Hilton Singapore, we always appreciate hearing back from our guests. We are grateful for your positive feedback on our guest room, food and especially our service, which highlighted your experience with us. You can be assured that we continue to work hard to continue delivering great Hilton hospitality experiences to all...

Reviewed 30 March 2015 via mobile

March I usually buy the famous original American cheese cake from Hilton Singapore for my daughter birthday. When I start eating the price was $3.25 or so per pc then it went up to $8/9 per pc. But the standard was good. So I continue to buy. Now they change the shape to a dome shape no doubt they offer...

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Helpful?
1Thank Margaret S
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Margaret S, I was sorry to read of your recent disappointment on our original American cheesecake. Your feedback is very much appreciated but I wanted to reassure you that it is the same cheesecake, just in a new shape. The same chefs are using the same recipe!! Our cheesecake has long been among our customers' favourites and we continue...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
il Cielo
il Cielo
Cuisines: Italian, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Orchard Road, Singapore's popular entertainment and shopping district, Hilton Singapore is close to both ION Orchard and Takashimaya shopping centers. This award-winning Singapore hotel is a convenient 20-minute drive from Singapore Changi International Airport and close to Singapore's popular attractions. Try the Opus Bar & Grill's prime-cuts that are dry aged in-house for 14 to 36 days and grilled over an open-flame charcoal grill, or sip on a cocktail inspired by Asian food at the bar. For authentic Italian cuisine, il Cielo is known for its high culinary standards using organic produce. Perched on the 24th floor of the hotel, the Sky Bar is the perfect oasis to relax over drinks while taking in sunset views of the city. Revitalize with an organic juice and healthy lunch from the Glow Juice Bar and Cafe. For the sweet-toothed ones, the D9 Cakery offers an impressive six-meter showcase of delicious cakes, pastries and more. Enjoy shopping in luxury boutiques without leaving the hotel in the Shopping Gallery. Stay active during your stay at this Singapore hotel. Swim laps in the rooftop pool, work out in the fully equipped fitness center or indulge in rejuvenating beauty treatments. Make business easy at the Hilton Singapore hotel. Stay connected with colleagues and catch up with work with contemporary business amenities and secretarial services. Hold business meetings or conferences in our versatile meeting rooms accommodating 18-550 guests. ... more   less 

Additional Information about Hilton Singapore

Address: 581 Orchard Road Hilton International Singapore, Singapore 238883, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: ₹ 14,267 - ₹ 23,210 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Singapore 4.5*
Number of rooms: 421
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Travelocity, Hotels.com, Agoda and TripOnline SA so you can book your Hilton Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Singapore Hotel Singapore
Hilton International Singapore
Singapore Hilton International
Hotel Style:
#27 Spa Hotel in Singapore
#33 Business Hotel in Singapore
#39 Romantic Hotel in Singapore
#43 Family Hotel in Singapore
#56 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Singapore staff and other travellers.
15 questions
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Kuala Lumpur, Malaysia
Boca Raton, Florida
3 months ago
Colombo
3 months ago
10 months ago

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Questions? Get answers from Hilton Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a renovated room, ask when you make a reservation. The rest is good but these ones are just better at a small extra cost.”
 of 5 bubbles Erik671, 9 Jan 2017 | Read review
“ask for a renovated room if they have one”
 of 5 bubbles jeffryd2013, 8 Jan 2017 | Read review
“perfect location close to everything!”
 of 5 bubbles clingytravels101, 7 Jan 2017 | Read review
“Book an Executive Room for Lounge access & facilities”
 of 5 bubbles 447yamg, 5 Jan 2017 | Read review
“Have the front desk arrange airport transportation and charge to the room.”
 of 5 bubbles Kimmykay1964, 3 Jan 2017 | Read review
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