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Hilton Singapore

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#62 of 308 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Singapore
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2,500 Reviews from our TripAdvisor Community

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Showing 2,065: English reviews
Birmingham, United Kingdom
Reviewed 3 July 2015

Check in was friendly enough. The room was ok. The room service was good and the win was ok too. Nothing really stood out for me though. The breakfast was Ok although the chef struggled with the concept of poached eggs as they become a yellowy white splay on toast. Just a very average Hilton Hotel unfortunately. Well situated for...

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Helpful?
Thank Paul S
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Paul S, Thank you for reviewing your recent stay at Hilton Singapore, we appreciate receiving all feedback from our guests. Whilst we are glad that you were generally comfortable, we have noted your comment on the overall experience. My team continues to work hard to deliver great Hilton hospitality experiences and we hope to deliver a better one to...

Dubai, United Arab Emirates
Reviewed 3 July 2015 via mobile

Great location...in walking distance to many destinations; Ion, Wisma, Starbucks, and quick drive to Dempsey hill and other locals. The staff is great...they remember their long term guests and make sure that everything is taken care of. The rooms are spacious and the food menu has a lot of options.

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Thank Redbullx2
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Redbullx2,, It is always our pleasure to welcome you back to your home away from home! Thank you for sharing your kind feedback on your Hilton Singapore experience - it is especially rewarding for the team to realise that they are integral to your memorable stay with us. We are already looking forward to your next visit and remain...

Geneva2009
Reviewed 2 July 2015

it seems they finally crack down on the internet charges (at least as a silver member I get it now for free) pool on the roof is small and next to a restaurant concierge staff has been very helpful this time either side of the building are ok rooms (very US style)

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Helpful?
Thank Geneva2009
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Geneva2009, My team and I were delighted to welcome you back to Hilton Singapore and it gives us pleasure to learn that you enjoyed your recent stay. Thank you for letting us know what made your experience with us comfortable and as always we continue to be at your service. Yours sincerely, Peter Webster General Manager

Australia
Reviewed 2 July 2015

Staff always made me feel very welcome, it was my first time travelling to Singapore for business and the staff were very helpful in terms of directions and cab services. Would recommend to anyone and I would stay there again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Emily G
HiltonSingapore, Owner at Hilton Singapore, responded to this review

Dear Emily G, Thank you very much for commending my team members for their warm and attentive service. It was our pleasure to welcome you and we truly appreciate your kind recommendation of th hotel. We look forward to delivering more great Hilton Singapore experiences to you whenever you visit Singapore. See you again soon! Yours sincerely, Peter Webster General...

Sydney, Australia
Reviewed 30 June 2015

Stayed here for 4 nights in early June, location is excellent , very near the easy to use MRT, room was clean , bed very comfy...staff all good. Special mention and thanks to Asst Manager Cynthia , for the professional and efficient handling of a small matter. A great stay , would recommend.

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Thank easymover1
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear easymover1, Thank you for your kind feedback and recommendation of Hilton Singapore, we are glad that you were comfortable and felt well-taken care of while you were with us. Cynthia extends here warm gratitude for your kind mention - it was a pleasure to be of service to you! We look forward to welcoming you back to your home...

Kuala Lumpur, Malaysia
Reviewed 29 June 2015

The Hilton hotel is located on best shopping district in Singapore, ie the Orchard Road. It has awesome views and very hospitable service. All the attractions of Singapore like Sentosa, Mer lion, Universal Studios, Marina Bay Sands are at a very short and economical distance by the taxi. The concierge at the hotel is very helpful and staff is friendly....

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Thank snehamatalia
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear snehamatalia, It was our pleasure to welcome you to Hilton Singapore, we are delighted that you enjoyed your experience with us. Our Concierge team has received your kind feedback with much appreciation and they, together with the rest of the hotel's team, look forward to welcoming you back for more great Hilton hospitality experiences in the future. Yours sincerely,...

Hong Kong
Reviewed 28 June 2015

The check in and service was just fine, nothing exceptional, nothing special. I booked this hotel because of the reviews on the refurbished rooms but it is still an old and tired hotel with a lot of wear and tear. Even though the finishings have been given an uplift, the old-ness remains and the size of the bathroom is a...

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Thank canadahk
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear canadahk, Thank you for sharing your review of Hilton Singapore, we appreciate receiving all feedback to help us further understand on what is important to our guests. Whilst we are glad that you were satisfied with our service, we are sorry to read of your general disappointment. We have in fact carried out upgrading works to our facilities, including...

Asia
Reviewed 23 June 2015

The Good 1. Great Service - the staff all the way from reception to housekeeping, to concierge and to restaurant are all friendly, helpful and thoughtful. Special mention to housekeeping staff Saw for providing more towels, toiletries and bottled water knowing that we have kids traveling with us. She even made a nice piece of elephant art using towels! My...

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1Thank kerriegan
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear kerriegan, Thank you for posting your valuable insights from your recent stay with us, we always appreciate hearing back from our guests and your feedback helps us to focus on what is important to our guests. I am especially pleased to read that your overall positive stay experience was due to the warm and attentive service you received from...

Sunshine Coast, Australia
Reviewed 23 June 2015

Had the opportunity to stay at this excellent motel, where the service was excellent, the food was great and the facilities were clean, presentable and very functional. Room service was great. Excellent gym and steam room. Highly recommend the accessibility to Singapore services, 5 min walk to the train, cabs available and nearby eateries are providing excellent quality well priced...

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Helpful?
Thank Andrew B
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Andrew B, Thank you for letting us know what made your recent Hilton Singapore experience a comfortable and positive one. We appreciate your generous compliments on our service and facilities, and we look forward to welcoming you back on your next visit to Singapore. Yours sincerely, Peter Webster General Manager

Melbourne, Australia
Reviewed 22 June 2015 via mobile

Whilst the staff were all friendly, we found the experience inconsistent. Concierge staff did not appear knowledgeable about the tours on offer and the options available. The day staff on reception were great, knowledgeable and helpful. Staff at restaurant and pool side - all terrific. Room at expected standard but booking was misleading as to facilities. The shower truly odd...

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Thank k b
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear k b, Thank you for reviewing your recent stay with us, we appreciate your valuable feedback, which very much helps us to focus on what is important to all our guests. My team and I are sorry to read of the inconsistencies in our service that you experienced. We pride ourselves in delivering the best in Hilton hospitality and...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
il Cielo
il Cielo
Cuisines: Italian, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of Orchard Road, Singapore's popular entertainment and shopping district, Hilton Singapore is close to both ION Orchard and Takashimaya shopping centers. This award-winning Singapore hotel is a convenient 20-minute drive from Singapore Changi International Airport and close to Singapore's popular attractions. Try the Opus Bar & Grill's prime-cuts that are dry aged in-house for 14 to 36 days and grilled over an open-flame charcoal grill, or sip on a cocktail inspired by Asian food at the bar. For authentic Italian cuisine, il Cielo is known for its high culinary standards using organic produce. Perched on the 24th floor of the hotel, the Sky Bar is the perfect oasis to relax over drinks while taking in sunset views of the city. Revitalize with an organic juice and healthy lunch from the Glow Juice Bar and Cafe. For the sweet-toothed ones, the D9 Cakery offers an impressive six-meter showcase of delicious cakes, pastries and more. Enjoy shopping in luxury boutiques without leaving the hotel in the Shopping Gallery. Stay active during your stay at this Singapore hotel. Swim laps in the rooftop pool, work out in the fully equipped fitness center or indulge in rejuvenating beauty treatments. Make business easy at the Hilton Singapore hotel. Stay connected with colleagues and catch up with work with contemporary business amenities and secretarial services. Hold business meetings or conferences in our versatile meeting rooms accommodating 18-550 guests. ... more   less 

Additional Information about Hilton Singapore

Address: 581 Orchard Road Hilton International Singapore, Singapore 238883, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: ₹ 12,125 - ₹ 23,012 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Singapore 4.5*
Number of rooms: 421
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Priceline and Agoda so you can book your Hilton Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Singapore Hotel Singapore
Hilton International Singapore
Singapore Hilton International
Hotel Style:
#26 Spa Hotel in Singapore
#33 Business Hotel in Singapore
#39 Romantic Hotel in Singapore
#43 Family Hotel in Singapore
#56 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Singapore staff and other travellers.
17 questions
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Kuala Lumpur, Malaysia
Boca Raton, Florida
6 months ago
Colombo
6 months ago

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Questions? Get answers from Hilton Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive Floor benefits are twice as valuable as the upgrade cost”
 of 5 bubbles R3179VAmarkd, 25 Mar 2017 | Read review
“Ask for a high floor”
 of 5 bubbles nikkip134, 24 Mar 2017 | Read review
“the newly renovated Premium rooms on the higher floors are very good. We had a room on the side away from Orchard Road and had no noise.”
 of 5 bubbles MRH055, 20 Mar 2017 | Read review
“if you want exec lounge access, book a room on that floor”
 of 5 bubbles Feistyrg, 16 Mar 2017 | Read review
“Rooms on 22nd floor have balconies & oversee Orchard Road”
 of 5 bubbles xbanker49, 15 Mar 2017 | Read review
5 of 5