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PARKROYAL on Kitchener Road

PARKROYALhotelsUS$ 153*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 188*
US$ 153*
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US$ 163*
US$ 163*
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PARKROYAL on Kitchener Road
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2,730 Reviews from our TripAdvisor Community

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There are newer reviews for PARKROYAL on Kitchener Road
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Showing 2,546: English reviews
Singapore, Singapore
Reviewed 5 days ago NEW

The hotel is very noisy . Rooms are very small. Bathrooms are smelly. Its economy class. ACs in waiting lobby don't work. Too much hot. When complained to the reception desk, they say they will look into it, but obviously they don't. As nothing changes. Nobody bothered.

Review collected in partnership with this hotel
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Helpful?
Thank Divya B
PARKROYALKitchener, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Divya B, We appreciate your time in sharing this review which gives us the opportunity to continually improve our facilities and service standards, and sincerely apologise that your recent stay did not meet your expectations. We are sorry for the shortfalls in service that you experienced and would like to assure you that we will continue to conduct the...

Australia
Reviewed 6 days ago NEW

The hotel is close to the MRT and within walking distance of the Hop On Hop Off Bus and located in Little India. The bed and pillows were absolutely delightful ... very comfortable. The Bistro provided beautiful food and excellent service. The staff of this hotel provided excellent customer service. As an Australian caucasion, however, I felt out of place...

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Helpful?
2Thank LarnieAustralia
PARKROYALKitchener, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear LarnieAustralia, Thank you for your thoughtful review of PARKROYAL on Kitchener Road. As we strive to create memorable hotel experiences for our guests, we are delighted that you enjoyed the friendly, professional and attentive service that we are committed to deliver. To share, we are continuously looking at ways to improve the check-in and check-out processes, particularly during peak...

Reviewed 6 days ago NEWvia mobile

Really a good hotel for staying with family.I stayed for three nights and found friendly staffs, clean room and other common areas. Good restaurant with Asian and European foods.wanna stay again during my visit to Singapore.

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Helpful?
1Thank Habib S
PARKROYALKitchener, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Habib S, Thank you for your thoughtful review of PARKROYAL on Kitchener Road. As we strive to create memorable hotel experiences for our guests, we are delighted that you enjoyed the friendly, professional and attentive service that we are committed to deliver. We hope to welcome you and your family back soon. Best Regards, Benny Chung General Manager

Reviewed 1 week ago NEW

The stay in the hotel was good... it is ideally located..near mrt and mustafa mall.. Fewpoints.. Dont include breakfast in the package.. you can have breakfast in the indian restarant just few meters away with lot of choice.. Only two adults are given free buffet breakfast, All children above 6 yrs will be charged with $19 for breakfast

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
1Thank shibu2017
PARKROYALKitchener, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear shibu2017, Thank you for sharing your experience with us, and we are pleased that you enjoyed the convenience of our unique locale. We hope your stay was pleasant and we look forward to always providing you with the best service whenever you visit us. Best Regards, Benny Chung General Manager

Dubai, United Arab Emirates
Reviewed 1 week ago NEW

Indeed very pleasing experience, although being business visit I have not used any facilities like pool or gym but nonetheless the stay was comfortable and staff were very courteous. The only change I would like to see is the carpets in the corridors smell and need replacement.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
1Thank Mohammed K
PARKROYALKitchener, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Mohammed K, Thank you for your thoughtful review of PARKROYAL on Kitchener Road. As we strive to create memorable hotel experiences for our guests, we are delighted that you enjoyed the friendly, professional and attentive service that we are committed to deliver. As for the overall Hotel, we have undertaken soft refurbishment in certain areas, and will continue to...

Kolkata
Reviewed 1 week ago NEWvia mobile

This was my second stay here as I really liked it last time. Staff were as usual helpful and friendly. Booked 3 rooms via Expedia and check-in was smooth as ever. As requested we got our rooms side by side and though we had booking for twin rooms ... the staff gave us a queen bedroom as we had a...

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Helpful?
1Thank Saanchee
PARKROYALKitchener, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Saanchee, Thank you for your thoughtful review of PARKROYAL on Kitchener Road. As we strive to create memorable hotel experiences for our guests, we are delighted that you enjoyed the friendly, professional and attentive service that we are committed to deliver. To share, we have undertaken soft refurbishment in certain areas, and will continue to do so in the...

New Delhi, India
Reviewed 1 week ago

The maximum rooms in this hotel are of twin bed rooms. they have very few single king size bedded rooms. A very intresting thing is they dont have any superior rooms. They will tell you that we are upgrading you to Deluxe room for free. It is a normal three star hotel. It is very near to the busy Little...

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Helpful?
Thank Mahesh G
PARKROYALKitchener, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Mahesh G, We appreciate your time in sharing this review which gives us the opportunity to continually improve our facilities and service standards, and sincerely apologise that your recent stay did not meet your expectations. With regards to your comments, we do have Superior rooms in our hotel from level 6 to level 12 and our Deluxe rooms are...

Reviewed 1 week ago via mobile

The hotel is right next to Mustafa market, an attraction for Indians. Little India isn't far away, and the restaurant gives good Indian food. Breakfast was complimentary and had an okay variety for vegetarians. It is opposite to City Square mall, which is also an MRT station. Overall experience was great 👍🏻

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Helpful?
2Thank Ritwik P
PARKROYALKitchener, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Ritwik P, Thank you for sharing your experience with us, and we are pleased that you enjoyed the convenience of our unique locale. We are g;ad your stay was pleasant and we look forward to always providing you with the best service whenever you visit us. Best Regards, Benny Chung General Manager

Reviewed 1 week ago

Despite ample notice (months), the room was configured for 2 individuals instead of 3, even after reminding the check in staff that there will be 3 adults staying. Had to call them again from the room and approximately 45 mins later, a spare bed arrived. The air conditioning system was also not working properly.

Review collected in partnership with this hotel
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Helpful?
Thank jivenkrishnan
PARKROYALKitchener, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Jivenkrishnan, Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards. We are disappointed to hear that your recent stay was not up to expectations and would like to extend our most sincere apologies for the frustration that this has caused. Please be assured that our guests' feedback...

Reviewed 1 week ago

I have found that day by day the services are dettoriating. Being a black member i am not quite sure whether I am entitled for upgradation of room as per the GHA guidelines . I have been told that upgradation is only available if i book for superior room but not for other rooms . As per the GHA rules...

Review collected in partnership with this hotel
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Helpful?
1Thank mohammadc353
PARKROYALKitchener, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Mohammadc353, Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards. We are disappointed to hear that your recent stay was not up to expectations and would like to extend our most sincere apologies for the frustration that this has caused. We believe in creating positive and memorable...

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04/06/2017 05/06/2017
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Staying in Little India

Neighbourhood Profile
Little India
With a strong local Indian community, this pocket of Singapore can feel like another place and time. Wander past traditional barbershops while local residents in brightly coloured saris patronize retailers from decades past. Peruse streets lined with colourful shops as the aroma of curry tempts you to indulge. Listen to the Bollywood music echoing from storefronts and take in the stalls selling bright flowers, fabrics, and spices. At the 24-hour, four-level Mustafa Shopping Centre, you can shop through the night and find everything from pharmacy and grocery items to Bollywood DVDs and diamond necklaces. Singapore’s Little India offers a colourful, lively taste of the subcontinent and is well worth the visit.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Within close proximity to Singapore's Central Business District and adjacent to the ethnic quarter of Little India, the hotel is a 2-minute stroll from Farrer Park MRT station. Tastefully furnished, it is ideal for both business and leisure travelers. Soothe away frazzled nerves in the hotel's spa while the brasserie and restaurant offer sumptuous dining experiences with a wide array of culinary specialties. Enjoy the entertainment in the bar and lounge. ... more   less 

Additional Information about PARKROYAL on Kitchener Road

Address: 181 Kitchener Road, Singapore 208533, Singapore
Region: Singapore > Singapore > Little India
Price Range: ₹ 7,692 - ₹ 15,449 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PARKROYAL on Kitchener Road 4*
Number of rooms: 534
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Cheap Tickets, Pan Pacific Hotels Group, Travelocity, Hotwire, Cancelon, TripOnline SA, Evoline ltd, HotelQuickly and Hotel.de so you can book your PARKROYAL on Kitchener Road reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Parkroyal On Kitchener Road Hotel Singapore
Parkroyal On Kitchener Road Singapore
New Park Hotel Singapore
Hotel Style:
#32 Spa Hotel in Singapore
#58 Business Hotel in Singapore
#59 Family Hotel in Singapore
#64 Romantic Hotel in Singapore
#82 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL on Kitchener Road staff and other travellers.
73 questions
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Adelaide, Australia
Lucknow, India
5 months ago
Southampton, United Kingdom

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Questions? Get answers from PARKROYAL on Kitchener Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the king room or the club room if available.”
sumeshb2017, 21 May 2017 | Read review
“Except for 13th floor”
anand45007, 19 May 2017 | Read review
“Get a room with a view on a garden! They're like a fairytale.”
EleniM801, 19 May 2017 | Read review
“Room is OK but the bathrooms r too small and smelly.”
404divyab, 19 May 2017 | Read review
“Quality of water , Bed comfy , Warning signs , Emergency plan , booklet for dinner was excellent. Ironing stand and box was very helpful. Shave razor Quality to be improved.”
thamizharasanm, 14 May 2017 | Read review
5 of 5
PARKROYALhotels
US$ 153* /night
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Expedia.comUS$ 163
Hotels.comUS$ 163
CancelonUS$ 188
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Prices are for 1 room, 2 adults
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