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181 Kitchener Road, Singapore 208533 Singapore
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Traveller (1408)
Room & Suite (562)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#72 of 382 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
Within close proximity to Singapore's Central Business District and adjacent to the ethnic quarter of Little India, the hotel is a 2-minute stroll from Farrer Park MRT station. Tastefully furnished, PARKROYAL on Kitchener Road is ideal for both business and leisure travelers. Cool down in the hotel's pool or grab a fiery meal at Si Chuan Dou Hua Restaurant. Our all day dining Spice Brasserie also offers a wide array of culinary delights.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Adult pool
Fitness Centre with Gym / Workout Room
Restaurant
Evening entertainment
Walking tours
Kids stay free
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Wine / champagne
Vending machine
Kids pool
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bidet
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
English, Chinese, Malay
Hotel links
Special Offer:Enjoy Up to 30% Savings on Stays
5313Reviews154Q+A100Room tips
Traveller rating
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Most Recent
Gary h wrote a review Nov 2022
1 contribution
Great location near little India that a shopping mall right across very convenient for everything and close to public transportation . Staff are very friendly and helpful Only thing I can say is I wish the air con can be lower then 20c hahaha
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Yuslynlili wrote a review Jul 2022
2 contributions
Hotel's Favourite
Jatin( duty manager ) and his team took great care of me during my stay in the hotel. As i was serving my SHN, they ensure all my needs such as my comfortness, the duration of sending of three meals and even details like portion were all taken care of. Their awesome and professional service made me feel at home which i am totally grateful for. I would definitely show my support to them again by patronising them. Kudos to Jatin and their team!!
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Benny Chung , Other at PARKROYAL on Kitchener Road
Responded 9 Jul 2022
Dear Yuslynlili, Congratulations on completing your Stay Home Notice at PARKROYAL on Kitchener Road! Thank you for taking the time to write this generous review of us. Our team is heartened to be rewarded with your positive feedback, as providing an experience that goes beyond the expectations of our guests is something we work tirelessly toward achieving. Taking your positive feedback on board, we will continue to strive towards achieving excellence in service and facility. Thank you once again and we look forward to welcoming you back for another wonderful experience with us. Warm regards, Benny Chung General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
griffitk wrote a review Nov 2022
Northwich, United Kingdom54 contributions24 helpful votes
We stayed here for 1 night in November as we travelled from the uk to New Zealand. The room was spacious, with a really big comfy bed, and everything was incredibly clean. We arrived early and were offered early check in for a large fee which we declined. They did have a bag store, however the door was left open most of the day and other guest were freely walking in and out to collect items of luggage, so didn’t feel massively secure. In terms of service, we got room service for dinner, food was average and items were missing, when we queried we were told to just ring and order the missing items again. I’m vegetarian and ordered vegetable noodles (this was indicated on the menu as the vegetarian option) - it was so expensive and when I came to eat it it was full of meat. There’s no bar in the hotel, so no where to go and get a drink, we ordered some from room service, a bottle of beer arrived but with no bottle opener, we also ordered some water and were informed that they didn’t have any?! Service and facilities need some improvement but room was a nice place to stay for the night.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Benny Chung, Owner at PARKROYAL on Kitchener Road
Responded yesterday
Dear Griffitk, Thank you for making the choice to stay at PARKROYAL on Kitchener Road and for taking the time to share a rating of your recent stay. We consistently strive to deliver the signature PARKROYAL hospitality to all guests, but it is most unfortunate that we fell short on this occasion. We appreciate your comments and will address these lapses with the team. We would like to have a better understanding of your experience, may I ask you to drop me an email at gm.prskt@parkroyalhotels.com so I can reach you personally? Please rest assured a correction plan will be put in place to ensure such occurrences are not repeated in the future. Every feedback is important to us, as we continuously work towards improving and enhancing our product offerings and services. We sincerely hope you will give us another opportunity to be of service to you again in the future. Best regards, Benny Chung General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dr Vivek Logani wrote a review Nov 2022
Noida, India2 contributions
Staff locks warmth and hospitality. Food is unduly expensive. Rooms are well appointed but tea station is verrry basic and miserly provided. Only 2-3 packs of English breakfast tea and simple Nescafé pouches. We didn’t dine in-house though as we had a tight tour.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Benny Chung, Owner at PARKROYAL on Kitchener Road
Responded yesterday
Dear Drviveklogani, Thank you for making the choice to stay at PARKROYAL on Kitchener Road and for taking the time to share a rating of your recent stay. We consistently strive to deliver the signature PARKROYAL hospitality to all guests, but it is most unfortunate that we fell short on this occasion. We appreciate your comments and will address these lapses with the team. We would like to have a better understanding of your experience, may I ask you to drop me an email at gm.prskt@parkroyalhotels.com so I can reach you personally? Please rest assured a correction plan will be put in place to ensure such occurrences are not repeated in the future. Every feedback is important to us, as we continuously work towards improving and enhancing our product offerings and services. We sincerely hope you will give us another opportunity to be of service to you again in the future. Best regards, Benny Chung General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kenny W wrote a review Nov 2022
3 contributions
We were quite disappointed initially as we had booked Dorsett hotel. But our few days stay in PARKROYAL had been very positive. The hotel is in a very convenient location for the mall which is just opposite the hotel. Within 3 minutes walk. The MRT is at the basement of the mall. Lots of other coffee shops are just walking distance. We had an early check in and the hotel room was clean and spacious. We also had a late checkout and could leave our luggage at the hotel after checkout as our flight was not till after midnight. A lovely lady called Candy (Candie?) gave us a guest key so we could shower and freshen up if we needed to later in the day. Such a lovely gesture. Thank you. Just before we were finally leaving for the airport I suddenly remembered leaving some items in the fridge in our room. We could not believe that we managed to get the items back. Thanks ever so much to the front desk staff and housekeeping staff. A huge big THANK YOU to Cynthia Ong who coordinated the retrieval of our 'lost' items. You know what the items were..... haha... We would highly recommend this hotel to anyone who will be visiting Singapore. A memorable end to our holidays indeed. And we will come back to stay too.
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Date of stay: November 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Benny Chung, Owner at PARKROYAL on Kitchener Road
Responded yesterday
Dear Kenny, Thank you for making the choice to stay at PARKROYAL on Kitchener Road and for taking the time to share a rating of your recent stay. We are glad to know that you have enjoyed your stay. Our guests are at the heart of everything we do. Your warm compliments will undoubtedly motivate us to continue striving for the signature PARKROYAL hospitality. We look forward to having your return for another unforgettable stay with us. Best regards, Benny Chung General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Guide15893844257 wrote a review Nov 2022
First of all it was first time for me to visit this hotel and might say I'm positively surprised with staff to begin with, smile, happy and friendly some of words I would like to highlight. I used executive lounge where I found quality of service excellent as well friendly staff Sifa and Vita who made my stay super pleasant and I have enjoyed in their company with their Can do attitude
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Benny Chung, Owner at PARKROYAL on Kitchener Road
Responded 2 days ago
Dear Valued Guest, Thank you for your kind review of PARKROYAL on Kitchener Road. We are pleased that you enjoyed the convenience of our unique locale in the heart of Little India. Our people are at the heart of everything we do and its great to know that Sifa and Vita were able to make you feel like a valued guest. I will definitely share your review with all our associates so that they can be inspired to continue to engage our guests. Thank you once again and we look forward to welcoming you back for another wonderful experience. Best regards, Benny Chung General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sofia Monica R wrote a review Nov 2022
1 contribution
The property is just in front of a mall and behind it, Mustafa. It is also near train stations so it's highly accessible. I love the hospitality of all the staff members. Shoutout to Justin at the front desk who ensured our stay was a pleasant one from start to finish (I stayed there for 8 days). The hotel room was clean, it has the fluffiest pillows, and the wifi is strong. I also appreciate the filtered tap water available in every room. I also love the smart TV where I can screen-mirror my phone to play Netflix. Overall it was a wonderful stay at Parkroyal on Kitchener and I highly recommend you stay there, too.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Benny Chung, Owner at PARKROYAL on Kitchener Road
Responded 2 days ago
Dear Sofiamonicaregalado, Thank you for making the choice to stay at PARKROYAL on Kitchener Road and for taking the time to share a rating of your recent stay. We are pleased that you enjoyed the convenience of our unique locale in the heart of Little India. Our people are at the heart of everything we do and its great to know Justine was able to make you feel like a valued guest. I will definitely share your review with all our associates so that they can be inspired to continue to engage our guests. Thank you once again and we look forward to welcoming you back for another wonderful experience. Best regards, Benny Chung General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kim wrote a review Nov 2022
1 contribution
What a lovely stay! Check-in was fast and efficient thanks to Miss Serene:) room was pretty clean and spacious. Breakfast at spice was decent with a wide selections of food. All in all, staff were all very friendly and the hotel is just 10 minutes walk from Little India. Definitely will be back! :)
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Benny Chung, Owner at PARKROYAL on Kitchener Road
Responded 4 days ago
Dear Kimmy, Thank you for your kind review. We are glad to hear that you had a comfortable stay and enjoyable breakfast with us. Our people are at the heart of everything we do and its great to know Serene was able to make you feel like a valued guest. I will definitely share your review with all our associates so that they can be inspired to continue to engage our guests. We look forward sincerely to welcoming you back with us again, to extend upon our journey of many more memorable experiences together at PARKROYAL on Kitchener Road! Best regards, Benny Chung General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MMR007 wrote a review Nov 2022
Dhaka City, Bangladesh6 contributions1 helpful vote
Anyone planning to visit Mustafa centre, this hotel is quite ok. Otherwise this hotel is not a good choice for stay. Provide only basic toiletries. No drinking water bottles supplied. Instead, drinking water faucet installed nearby wash basin. Conversation from adjacent room are clearly audible. You have to walk a long way for nearest MRT station Farrer park. City Square Mall is adjacent to the hotel where guest can take lunch and dinner.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Benny Chung, Owner at PARKROYAL on Kitchener Road
Responded 4 days ago
Dear MMR007, Thank you for making the choice to stay at PARKROYAL on Kitchener Road and for taking the time to share a rating of your recent stay. We consistently strive to deliver the signature PARKROYAL hospitality to all guests, but it is most unfortunate that we fell short on this occasion. We appreciate your comments and will address these lapses with the team. We would like to have a better understanding of your experience, may I ask you to drop me an email at gm.prskt@parkroyalhotels.com so I can reach you personally? Please rest assured a correction plan will be put in place to ensure such occurrences are not repeated in the future. Every feedback is important to us, as we continuously work towards improving and enhancing our product offerings and services. We sincerely hope you will give us another opportunity to be of service to you again in the future. Best regards, Benny Chung General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark Zarco wrote a review Nov 2022
Quezon City, Philippines53 contributions27 helpful votes
Rooms have a faucet that dispenses filtered drinking water minimizing the need for bottled water. Each floor also has an ice dispenser. I give this hotel high marks for sustainability. The hotel is close to malls and shopping areas (one of which is open 24 hours), several good restaurants (try Hillmans), and the MRT station. The breakfast buffet is excellent, although not exceptional. The hotel staff is friendly. The cleaning staff did a good job of cleaning the room and replacing used supplies, except for the area underneath the bed, which was very dusty.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled on business
Room Tip: Bring a flask/water bottle that you can fill with the room's water. Bring or buy laundry...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Benny Chung, Owner at PARKROYAL on Kitchener Road
Responded 4 days ago
Dear Docz, Thank you for sharing your recent stay experience with us. We are happy to hear that you have enjoyed the majority of your stay, and the points you have brought up will be shared with the team for improvements. We look forward to welcoming you back for another amazing experience. Best regards, Benny Chung General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$159 - $268 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
parkroyal on kitchener road hotel singapore, parkroyal on kitchener road singapore, new park hotel singapore
LOCATION
SingaporeSingaporeLittle India / Kallang / Lavender
NUMBER OF ROOMS
542
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PARKROYAL ON KITCHENER ROAD (Singapore) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about PARKROYAL on Kitchener Road
Which popular attractions are close to PARKROYAL on Kitchener Road?
Nearby attractions include City Square Mall (0.1 km), Mustafa Centre (0.09 km), and Sri Srinivasa Perumal Temple (0.3 km).
What are some of the property amenities at PARKROYAL on Kitchener Road?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at PARKROYAL on Kitchener Road?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at PARKROYAL on Kitchener Road?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at PARKROYAL on Kitchener Road?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to PARKROYAL on Kitchener Road?
Conveniently located restaurants include Shivam Restaurant, Spice Brasserie, and Greenleaf Cafe.
Are there opportunities to exercise at PARKROYAL on Kitchener Road?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Does PARKROYAL on Kitchener Road have airport transportation?
Yes, PARKROYAL on Kitchener Road offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at PARKROYAL on Kitchener Road?
Yes, dry cleaning and laundry service are offered to guests.
Does PARKROYAL on Kitchener Road offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at PARKROYAL on Kitchener Road?
The staff speaks multiple languages, including English, Chinese, and Malay.