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Grand Park City Hall

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Grand Park City Hall
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2,268 Reviews from our TripAdvisor Community

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Showing 2,025: English reviews
Reviewed 3 days ago NEW

Great amenities available in the suite and front desk officers were very accommodating to our needs. Room was very spacious and nicely decorated. Highly recommended for all to stay. Would definitely come back here for another visit!

GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Aliah N, Thank you very much for giving us a full score. It is delightful to know that we managed to let you experience the warmth hospitality at Grand Park City Hall is known for. Thank you once again for your positive review & we hope to welcome you back in the near future soon. Best regards, Cheong Hai...

Blue Mountains, Australia
Reviewed 3 days ago NEW

They were going through renovations at the time and was told they would be only occurring during specific times which did not happen during my stay as work commenced and finished outside of these times. This hotel will be an excellent place to stay once renovations are completed. The rooms were a bit dated but hopefully will be modernized as...

GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Saxman091, Thank you for your constructive feedback. It is disappointing to note that your positive impressions of the hotel were affected by issues which clearly did not reflect the usual high standards of quality Grand Park City Hall is known for. Please also be assured that we value all guests feedback & that I will personally look into the...

Reviewed 3 days ago NEWvia mobile

Stayed 6 days. Arrived at 5am after an overnight flight with no sleep. Room temperature set to 5 degrees. It was freezing and there was no heat setting available so had to turn off air conditioner and wait for the room to warm up with no ventilation. The water was barely warm, had to ask for water temperature to be...

GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Kelly M, Thank you for your constructive feedback. It is disappointing to note that your positive impressions of the hotel were affected by issues which clearly did not reflect the usual high standards of quality Grand Park City Hall is known for. Please also be assured that we value all guests feedback & that I will personally look into...

Hong Kong, China
Reviewed 6 days ago NEW

it writes mystery 5 star hotel in Marina Bay Area, however it is not even a 4 star hotel, the hotel is broke and old, and in renovation... pool is not available. Agoda should not have ranking it to a 5 star hotel in the mystery promotion program... it is so disappointing...

GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Rainrain1212, Thank you for the kind review. As part of the hotel’s continued efforts to enhance its offerings, we are currently undergoing a transformation. However, there will be no disruption to the hotel’s daily operations. The comfort of our guests are our 1st priority & guests will be pre-assigned to rooms that are away from the renovation. Thank you...

Reviewed 1 week ago NEWvia mobile

The hotel is located near a few shopping centres and City Hall MRT is just 5 minutes away. Theres an underground passage through Capitol Piazza to get to the MRT (useful during rainy season). Staff were very friendly and accommodating. The only con that is worth mentioning is that the hotel is undergoing renovation, and in the morning and afternoon...

GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Hasbulhadi H, Thank you very much for giving us a full score. We are delighted that you bring home fond memories of Grand Park City Hall. Thank you very much for highlighting the service excellence from our staff. Thank you for sharing your positive experience & we hope we welcome you back soon. Best regards, Cheong Hai Poh General...

Reviewed 1 week ago via mobile

We were not told about the heavy renovation was taken place while we booked it in Oct. Disappointed is least to say for no or slow Wi-Fi ,late check in due to room not available and service staff was not following up closely for our case. I think it was short handed for the chamber maid to clear the room...

GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Elan F, Thank you for your constructive feedback. It is disappointing to note that your positive impressions of the hotel were affected by issues which clearly did not reflect the usual high standards of quality Grand Park City Hall is known for. As part of the hotel’s continued efforts to enhance its offerings, we are currently undergoing a transformation....

Reviewed 2 weeks ago via mobile

Stayed here due to location. Everything within reach. Room clean, all staff are very accommodating. Request took very short time to complete from operator to housekeeping. Great hotel and price affordable consider its location.

GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Pauline W, Thank you very much for giving us a full score. It is delightful to know that we managed to let you experience the warmth hospitality at Grand Park City Hall is known for. Thank you once again for your positive review & we hope to welcome you back in the near future soon. Best regards, Cheong Hai...

Canggu, Indonesia
Reviewed 2 weeks ago via mobile

Booked via agora mystery 5 star hotel promotion and I feel cheated. Not only are they undergoing renovation but the hotel is not and never will be 5 star. The rooms are small and shabby, the lobby bare. If ritz Carlton just down the road is 5 star then this 3 star by my reckoning, and even being charitable barely...

GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Ewan_makepeace, Thank you for your kind review. As part of the hotel’s continued efforts to enhance its offerings, we are currently undergoing a transformation. However, there will be no disruption to the hotel’s daily operations. The comfort of our guests are our 1st priority & guests will be pre-assigned to rooms that are away from the renovation. Thank you...

Chicago, IL
Reviewed 2 weeks ago via mobile

We stayed at the Grand Park City Hall last night for a staycation in downtown Singapore. The location is central and it's easy to get to a number of places. Although the hotel is under construction, the lobby is very nice (albeit not huge). But once we got to the 8th floor, I have to say I was underwhelmed, to...

GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear smorris291, Thank you for your kind review. As part of the hotel’s continued efforts to enhance its offerings, we are currently undergoing a transformation. However, there will be no disruption to the hotel’s daily operations. The comfort of our guests are our 1st priority & guests will be pre-assigned to rooms that are away from the renovation. This information...

San Antonio, Texas
Reviewed 2 weeks ago

Located a short five minute walk to Clark Quay and the City Hall Metro stop, this is an excellent location for tourists. Alexis, at the front desk, was more than helpful as well all the staff. Although under renovation, the room during evening hours was quite and the breakfast, with the Crystal Club, was most excellent. This was our second...

GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Grandb0, Thank you very much for giving us a full score. We are delighted that you bring home fond memories of Grand Park City Hall. Thank you very much for highlighting the service excellence from our staff, especially Alexis. Thank you for sharing your positive experience & we hope we welcome you back soon. Best regards, Cheong Hai Poh...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Park City Hall is an architectural gem strategically located in Singapore's Civic District and a short five minutes' drive from the Central Business District. Whilst the harmonious integration of century-old conservation shophouses with modern architectural style has earned us the prestigious Architectural Heritage Award, our impeccable service, coupled with our spacious rooms & gourmet cuisine have won the hearts of many who have stepped through the doors of our hotel. Our rooms are also equipped with complimentary smartphone service offering free unlimited 3G internet connectivity, local and international calls to 11 countries. Announcement: Grand Park City Hall will be undergoing a transformation from 1 April 2016. The renovation will be carried out in phases, with the first phase scheduled to complete on 1 April 2017 and the overall transformation to be completed at the end of 2017. Please refer to hotel announcements or reach out to our guest service representatives any time for inquiries. ... more   less 

Additional Information about Grand Park City Hall

Address: 10 Coleman Street Grand Park City Hall, Singapore 179809, Singapore
Region: Singapore > Singapore
Price Range: ₹ 8,942 - ₹ 18,361 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Park City Hall 4.5*
Number of rooms: 153
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Priceline, Asiatravel.com Holdings and Agoda so you can book your Grand Park City Hall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Park City Hall Hotel Singapore
Grand Park City Hall Singapore
Grand Plaza Park Hotel Singapore
Grand Plaza Singapore
Grand Plaza Hotel Singapore
Grand Plaza Park Royal Singapore
Hotel Style:
#34 Business Hotel in Singapore
#41 Romantic Hotel in Singapore
#43 Luxury Hotel in Singapore
#65 Family Hotel in Singapore
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See which rooms travellers prefer

“Upgrade to the Crystal Club”
 of 5 bubbles Saxman091, 20 Jan 2017 | Read review
“High Floor”
 of 5 bubbles mp9002016, 1 Jan 2017 | Read review
“Good hotel for business in Singapore”
 of 5 bubbles , 21 Dec 2016 | Read review
“Choose the club floors”
 of 5 bubbles , 21 Dec 2016 | Read review
“Get a room as high and far from the construction as possible.”
 of 5 bubbles timm114, 12 Dec 2016 | Read review
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