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Grand Hyatt Singapore

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2,763 Reviews from our TripAdvisor Community

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Showing 2,423: English reviews
Jakarta, Indonesia
Reviewed 12 December 2015

A five star hotel that offer a good clean room. The space of the room is quite big and also the bathroom. Many good expensive restaurant inside the hotel. A nice swimming pool with a good health club is available. Near the heart of orchard road... about 5 minutes walking to MRT.

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Helpful?
Thank lenowitzz
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear lenowitzz, Greetings from Grand Hyatt Singapore! Thank you for your review. We hope you have enjoyed your stay during your visit to Singapore in May and shall look forward to having you back to the garden city soon. Taking this opportunity, we wish you a Merry Christmas and Happy New Year! Best regards, The Grand Hyatt Singapore Management Team

Hong Kong, China
Reviewed 12 December 2015

Stayed here for a weekend to celebrate a birthday. We normally stay around the Marina, but our preferred hotel, the Mandarin Oriental, was booked out. My companion chose this hotel. We arrived from Hong Kong after midnight and was greeted by loud, thumping music in the lobby. When I enquired where the noise was coming from, the very friendly check...

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Helpful?
3Thank bimdonesia
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear bimdonesia, Thank you for your review. We regret to note that your rest was disrupted by the music emitting from our nightclub and that the services rendered by our Concierge team did not meet your expectations. Please rest assured that we will look into these issues accordingly to ensure our guests’ experiences remain pleasant and comfortable. We sincerely apologise...

Zapopan, Mexico
Reviewed 10 December 2015

The hotel is very nice and Luxury, the service is very good. The food is delicious. The location of the hotel is good as well The only thing I didn't like is that in the morning everybody around woke up early and I could hear the noice of other rooms and of the hall.

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Helpful?
1Thank Andromeda8
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Andromeda8, Greetings from Grand Hyatt Singapore! Thank you for your review. Whilst we are glad that you were pleased with the service and facilities, we regret that your rest was disrupted by the activities going on around your assigned room. Please rest assured that our Project Manager will look into ways to further improve the sound proofing system for...

Sydney, Australia
Reviewed 10 December 2015

Great Location for Business &/or Leisure. Nice outdoor and swimming pool area. That’s it !! Rooms are small & makes you quickly feel claustrophobic. The breakfast Area is dark, clearly too small, hence always crowded & noisy. The majority of the staff is less than “hospitable” to put it nicely …. I can understand that in Singapore Hospitality might not...

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Helpful?
1Thank BorisSicard
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear BorisSicard, Thank you for your review. We regret that the expected level of hospitality was not demonstrated by the team on this occasion. Please rest assured that we will look into your feedback to ensure that our team delivers a level of service that meets and exceeds guests’ expectations. We sincerely apologise for the inconvenience caused and we hope...

Palo Alto, California
Reviewed 10 December 2015 via mobile

I spent a week in Singapore on work and had my family tag along. The grand Hyatt Singapore is superb with very located close to orchard Street. The breakfast is just super with an Indian counter. The brix club located below the hotel is very nice. They do have a live band playing. Pool is also fairly nice with a...

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Helpful?
Thank Manoj B
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Manoj B, Greetings from Grand Hyatt Singapore! Thank you for your review. Our hotel is indeed conveniently located in the heart of the town’s entertainment and retail hub and we are very happy that you and your family have had a pleasant experience whilst staying with us. We certainly look forward to the opportunity of welcoming you and your...

Bangalore, Karnataka, India
Reviewed 9 December 2015

True to the name, the stay was very pleasant with amazing cuisine, fantastic food with good conference room arrangements .. timely help from teh staff is highly appreciated.. Overall, it was a wonderful and pleasant experience.. worth another visit and stay.

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Helpful?
Thank SandhyaShivaswamy
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Minkdubaireview, Greetings from Grand Hyatt Singapore! Thank you for your review. We are delighted to learn that you were pleased with the service delivered by our team and above all, you have enjoyed the stay. We shall look forward to the pleasure of having you back again soon. Meantime, we wish you a great festive season! Best regards, The...

Reviewed 6 December 2015 via mobile

... maybe my expectations were too high. 3 nights stay here and some flaws raised up. Rooms are quite minimal with nice furnishing. Bathroom very nice. Service good but not so impressive. I had the idea of been treated as a figure rather than as A customer. Breakfast could be managed in a better way

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Helpful?
1Thank Flyerzblog
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Flyerzblog, Greetings from Grand Hyatt Singapore! Thank you for your review. We regret to learn about your recent stay experience. You pride ourselves in providing warm hospitality and a high standard of professionalism and as such, we apologise for the shortfalls you encountered and we hope to have the opportunity to welcome you back again in the near future....

Perth, Australia
Reviewed 6 December 2015

Been to Singapore about 80 times on business this was by far the best place I've stayed. Prices were similar to other hotels but quality of food and wine selection was much better. I'm glad i made the change to this hotel. in future will not even look around even if the room rate is slightly higher its worth it.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Benjamin W
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Benjamin W, Greetings from Grand Hyatt Singapore! Thank you for your review. We are delighted to learn that our hotel is one of your preferred accommodations in Singapore and that you have enjoyed the food and wine selection served at our restaurants. We are looking forward to the pleasure of welcoming you back again when you next visit Singapore...

Reviewed 4 December 2015

We stayed at the Grand Hyatt in November for 2 nights. Its a very nice property located very centrally on Scott and Orchard in the middle of the shopping district. being a Hyatt Diamond member we used our Suite upgrade and stayed in a beautiful suite. It was a great stay. The Regency club is great and has awesome breakfast...

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1Thank Uzair D
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Uzair D, Greetings from Grand Hyatt Singapore! Thank you for your review. We are very glad to note that you have had enjoyed the recent stay with us during your visit to Singapore. We appreciate your kind recommendation to the readers of TripAdvisor and we shall certainly look forward to the pleasure of welcoming you back again in the...

Greater Sydney, Australia
Reviewed 3 December 2015 via mobile

I always insist where I am able on staying at this hotel. Its super handy to everything, suites rooms are good. 2 key let downs: 1: no one came to help me check my bags - as was promised prior to checkout. 2: the staff at checkout couldn't have been more disinterested in serving me. I felt like a No...

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Helpful?
1Thank David W
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear David W, Greetings from Grand Hyatt Singapore! Thank you for your review. We are very concerned to note of the lapses in service you have experienced. There is certainly no excuse for such shortfalls and kindly be assured that we are taking active steps to refine our entire checkout process. Please accept our sincere apologies for the disservice. We...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
StraitsKitchen
StraitsKitchen
Cuisines: Indian, Asian, Singaporean, Malaysian
Mezza9
Mezza9
Cuisines: Thai, Sushi, Asian, Singaporean, Chinese, Japanese, Delicatessen
Pete's Place
Pete's Place
Cuisines: Italian, Pizza, European
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore, mezza9, Pete's Place and StraitsKitchen were also awarded the Certificate of Excellence 2014 by Tripadvisor - making this a consecutive win for the hotel alone, since 2011. ... more   less 

Additional Information about Grand Hyatt Singapore

Address: 10 Scotts Road Grand Hyatt Singapore, Singapore 228211, Singapore
Region: Singapore > Singapore
Price Range: ₹ 17,166 - ₹ 27,531 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Singapore 5*
Number of rooms: 677
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hyatt Hotels Corporation, Ctrip TA, Expedia, Travelocity and Agoda so you can book your Grand Hyatt Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore
Hotel Style:
#12 Business Hotel in Singapore
#22 Romantic Hotel in Singapore
#23 Spa Hotel in Singapore
#28 Family Hotel in Singapore
#40 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Singapore staff and other travellers.
16 questions
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Questions? Get answers from Grand Hyatt Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not so much clue about it bur our 640 are very nice”
 of 5 bubbles 186kartikat, 21 Feb 2017 | Read review
“Old and outdated rooms so be careful”
 of 5 bubbles markmT4126FQ, 17 Feb 2017 | Read review
“Every room is great, specially the grand deluxe room : spacious, quite, sunny, big bathroom too”
  • this how the housekeeping treat us so special
  • nice welcome in September
 of 5 bubbles lilis2014, 15 Feb 2017 | Read review
“Rooms in the first tower are better than the ones in the second tower.”
 of 5 bubbles BobzT, 31 Jan 2017 | Read review
“Pool side rooms are nice.”
 of 5 bubbles rztravels, 30 Jan 2017 | Read review
5 of 5