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Grand Hyatt Singapore

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2,602 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Singapore
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Showing 2,287: English reviews
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 September 2015

When I booked what I assumed was one of the best hotels in Singapore, I did not think I would end up having to rank it 2 stars. However, the constant screw-ups called for it. Five of us booked this hotel in July, thinking it was going to be a great place to stay. We had secured a room upgrade... More 

Helpful?
3 Thank Ariana A
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Ariana A, Thank you for your feedback. We are saddened to learn that your recent stay experience had not been very pleasant and we do concur that services should be seamless and we would like to sincerely apologise for the lapses in service you have experienced. As you have rightfully pointed out, corrective trainings will be conducted and we... More 

Hong Kong
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 September 2015

Outdated decor, need overhaul refurbishment. Pete’s Place - under-staffed, bad quality of food, a shame to the hotel Customer service team - poor, non-responding to email even before the stay has begun, took 9 calendar days to confirm and reconcile my pre-paid booking with hotel records

Review collected in partnership with Hyatt Hotels

Helpful?
2 Thank Ann T
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Lau Wai Chun G, Thank you for review. We regret to note of your displeasure with our hotel facilities as well as the overall service rendered by our team. Please accept our sincere apologies for the shortfalls and rest assured that we are looking into these issues for immediate improvement and in the meantime, we do hope you will... More 

Brisbane, Australia
1 review
Reviewed 8 September 2015

The staff in the Club Lounge were absolutely terrific. Made the experience most enjoyable. Best Club Lounge experience both staff care plus excellent food and beverage, This hotel has enjoyed a good reputation for a long time but from my recent experience has move up several gears.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Godfrey M
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Godfrey M, Greetings from Grand Hyatt Singapore! Thank you for your review. We are glad that you have enjoyed the stay and the service delivered by our team. We shall look forward to having you back again when you next visit Singapore. Best regards, The Grand Hyatt Singapore Management Team More 

Grand Rapids, United States
1 review
Reviewed 8 September 2015

Can't wait to stay at the Grand Hyatt again - great place. This was a business trip to Singapore. This is a very nice hotel and it will be the first choice to stay when I come back. Close to everything including the office, shopping, overall things to do.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Chad Allan D
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Chad Allan D, Greetings from Grand Hyatt Singapore! Thank you for choosing our hotel as one of your preferred places in Singapore and it is very encouraging to note that your recent stay experience has been pleasant. We hope to have you back again soon. Best regards, The Grand Hyatt Singapore Management Team More 

Ampang, Wilayah Persekutuan, Malaysia
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 September 2015 via mobile

This is the best hotel fantastic service.the breakfast at straits kitchen is awsome.when booking must include breakfast the buffet has a good asian chinese indian malay n also western .the kitchen is halal

Helpful?
Thank krazite
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear krazite, Greetings from Grand Hyatt Singapore! Thank you for your review. We are delighted to read that you have enjoyed the breakfast at StraitsKitchen and we shall look forward to the pleasure of welcoming you back when you next visit Singapore. Best regards, The Grand Hyatt Singapore Management Team More 

Brunei Darussalam
2 reviews
Reviewed 7 September 2015

Excellent infrastructure, top class interior design, first- rate amenities, competitive rates and warm and friendly customer service. Easily a first choice during every visit to Singapore. Spacious room and it radiates luxury and comfort. It provides good views of the city and the specification of the room is well suited to my needs.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Yunus F
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Yunus F, Greetings from Grand Hyatt Singapore! Thank you very much for staying with us. We are pleased to learn that you liked our amenities, services, and room. Your kind feedback will definitely be shared with the team and we shall look forward to the pleasure of welcoming you back again when you are next visit Singapore. Best regards,... More 

Macau, China
Level Contributor
4 reviews
4 hotel reviews
Reviewed 7 September 2015

The hotel is very nice basically including location, services and amenities but it is much better to provide more personal care items inside rooms. I couldn't find a razor for man in the bathroom during my stay.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Carson_Pong
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Carson P, Greetings from Grand Hyatt Singapore! We are glad that you have come to like the location of our hotel, our services and amenities. We have also taken good note of your suggestion and preference of having personal care items provided in our guest rooms which we shall certainly review it with the team accordingly. In the meantime,... More 

Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 7 September 2015 via mobile

Arrived here after my last visit some 8 years ago. The rooms are large - upgraded to a deluxe room which meant a sitting room and desk space, lovely. Breakfast was super but get in before tour groups hit the area. The gym and walk to the gym superb, feels like walking through a forest glade and waterfall. Gym is... More 

Helpful?
1 Thank William G
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear William G, Greetings from Grand Hyatt Singapore! Thank you for your review. We are happy to have you back after your visit several years ago and it is encouraging to learn that you have had enjoyed the recent stay experience. We look forward to your return soon. Best regards, The Grand Hyatt Singapore Management Team More 

Jakarta, Indonesia
2 reviews
Reviewed 6 September 2015

This is very nice hotel to stay, great location, great service, although its pricey. Most likely I will stay again in this hotel. Good not only for family, also for the business trip. Good job !! If the hotel can lower a bit the price will be a great great location for holiday.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Sugito W
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Sugito W, We are pleased to read about your great comments on Grand Hyatt Singapore. Our rates do differ based on seasons and occupancy. You may want to sign up for our newsletter or review our offers page online to find out more on our special rates. We hope to have you here back again in the near future!... More 

State College, Pennsylvania
2 reviews
Reviewed 6 September 2015

The location cannot be beaten, and the hotel is exceptional. Comfort, unpretentious luxury. The Straits Kitchen has an outstanding buffet style dinner that caters for so many tastes, but mainly Asian. Shopping is minutes away in Orchard Road. The rooms are exceptionally well equipped and the bathroom is amazing. It even gave me design ideas for the bathrooms back home.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank AmrElnashai
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear AmrElnashai, Greetings from Grand Hyatt Singapore! Thank you for your review. Our hotel is indeed conveniently located in the heart of Singapore’s entertainment and retail hub and we are glad that you have also enjoyed your recent stay experience with us. We certainly look forward to welcome you back again in the not distant future. Best regards, The Grand... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
StraitsKitchen
StraitsKitchen
Cuisines: Chinese, Indian, Asian, Singaporean, Malaysian
Mezza9
Mezza9
Cuisines: Thai, Chinese, Japanese, Sushi, Asian, Singaporean, Delicatessen
Pete's Place
Pete's Place
Cuisines: Italian, Pizza, European
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore, mezza9, Pete's Place and StraitsKitchen were also awarded the Certificate of Excellence 2014 by Tripadvisor - making this a consecutive win for the hotel alone, since 2011. ... more   less 

Additional Information about Grand Hyatt Singapore

Address: 10 Scotts Road Grand Hyatt Singapore, Singapore 228211, Singapore
Region: Singapore > Singapore
Price Range: ₹ 15,894 - ₹ 30,924 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Singapore 5*
Number of rooms: 677
Reservation Options:
TripAdvisor is proud to partner with Amex, Hotels.com, Hyatt Hotels Corporation, Booking.com, Expedia, Ctrip TA, Priceline, Travelocity and Agoda so you can book your Grand Hyatt Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore
Hotel Style:
#12 Business Hotel in Singapore
#22 Romantic Hotel in Singapore
#23 Spa Hotel in Singapore
#28 Family Hotel in Singapore
#39 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Singapore staff and other travellers.
15 questions
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Questions? Get answers from Grand Hyatt Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose different hotel”
 of 5 bubbles donnanp, 29 Nov 2016 | Read review
“All floors are good”
 of 5 bubbles michaelsV7116SV, 24 Nov 2016 | Read review
“Upper floors are better”
 of 5 bubbles 937williamn, 23 Nov 2016 | Read review
“Lower floor rooms have bad view.”
 of 5 bubbles OlegS828, 19 Nov 2016 | Read review
“Junior suites are in the front tower (up to XX48) are luxurious and extremely quiet, if not boasting amazing views.”
 of 5 bubbles ExpatOzRoadWarrior, 15 Nov 2016 | Read review
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