Robertson Quay Hotel

Robertson Quay Hotel

Traveller (601)
Panorama at the Robertson Quay Hotel
360
Panoramas (18)
Blick vom 10.Stock auf die River Seite
Room & Suite (312)

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Avg. ₹11,377 /night, 2/13 - 2/14
₹11,377
per night
₹8,425
per night
₹5,472
per night

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About

#338 of 351 hotels in Singapore
4.1 of 5 bubbles
Location
2.5 of 5 bubbles
Rooms
2.9 of 5 bubbles
Value
3.0 of 5 bubbles
Cleanliness
2.9 of 5 bubbles
Service
3.1 of 5 bubbles
Sleep Quality

Looking for a place to stay in Singapore? Then look no further than Robertson Quay Hotel, a quiet hotel that brings the best of Singapore to your doorstep.

Free wifi is offered to guests, and rooms at Robertson Quay Hotel offer a flat screen TV and air conditioning.

During your stay, take advantage of some of the amenities offered, including 24 hour front desk, 24 hour check-in, and currency exchange. Guests of Robertson Quay Hotel are also welcome to enjoy a pool and breakfast, located on site. For travellers arriving by car, parking is available.

While staying at Robertson Quay Hotel, visitors can check out Haji Lane (1.4 mi) and Marina Bay Sands Skypark (1.4 mi), some of Singapore's top attractions.

Singapore has plenty of seafood restaurants. So when you’re here, be sure to check out popular spots like Palm Beach Seafood Restaurant, JUMBO Seafood, and Newton Food Centre, which are serving up some great dishes.

Singapore is also known for some great art galleries, including Ode To Art, Degiosart, and The Arts House, which are not too far from Robertson Quay Hotel.

We’re sure you’ll enjoy your stay at Robertson Quay Hotel as you experience everything Singapore has to offer.

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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Taxi service
Baggage storage
Non-smoking hotel
24-hour check-in
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
24-hour front desk
Express check-in / check-out
Laundry service
Room features
Air conditioning
Housekeeping
Safe
Telephone
Flatscreen TV
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
River View
Languages Spoken
English, Chinese, Filipino

Location

15 Merbau Road, Singapore 239032 Singapore
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Changi Airport
Seletar Airport
14.3 km
See all flights
Telok Ayer
16 minSingapore Mass Rapid Transit
Traveller rating
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Detailed Reviews
Elijah W wrote a review Jan 2025
Singapore, Singapore
3.0 of 5 bubbles
I stayed one night at Robertson Quay Hotel. Check-in was smooth and straightforward, but that was the only highlight. The hotel’s location is its strongest point, being close to nightlife and a variety of great restaurants.

Unfortunately, the room fell short of expectations. The bed was flimsy, and the thin blanket was in poor condition, with visible layers coming apart. Only one type of shampoo/body soap was provided. The bathroom was not properly cleaned, with a noticeable stain on the toilet bowl. Additionally, no complimentary water was provided—it appeared to be a separate charge.

While the price was one of the cheapest in the area, the overall experience felt subpar, even for a 3-star hotel. I would not recommend staying here unless location is your only priority.
Read more
Date of stay: January 2025
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kdac001 wrote a review Sept 2023
Melbourne, Australia
3.0 of 5 bubbles
Although this hotel often receives negative reviews, we found our recent stay there most satisfactory. First of all, it is a budget hotel, so don't expect luxuries. That being said, it is clean, the rooms are serviced every day, there is plenty of hot water, and the staff are helpful. The rooms are very small and the towels are sometimes a bit threadbare, but its cleanliness and superb location make it well worth consideration. Just don't expect luxury and you will be happy. There is an MRT station nearby and you are only one stop from Chinatown. There is a supermarket and numerous coffee shops and restaurants nearby as well. All this makes for an easy and pleasant stay.
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Date of stay: September 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shuzhenk wrote a review Oct 2023
Gourdon, United Kingdom
3.0 of 5 bubbles
Rooms were very dated and the wall was full of condensation after showers. Very damp and cool. Not ideal for young children or older people. The slide in the swimming pool had been removed. We used the shower at the pool after we have checked out but needed a shower in the late afternoon, it was dark and cramped and you need your own toiletries.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
paco p wrote a review Aug 2024
1.0 of 5 bubbles
Frankly disappointing.
The wifi fi does not work in the rooms the speed is so slow that you have to go down to the reception only place where it works
The pool is frankly very small and the ground around not very clean
The rooms are rustic but clean
Awful mattress, on the other hand
Toilet door tilts to make shower door sometimes toilet door
Be careful if you arrive before 3pm (we arrived at 2pm) not possible to enter the room even if it is ready except to pay 25 Singapore dollars!
Frankly not great overall.
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Automatically translated
Date of stay: August 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: La piscine est très petite et le sol autour sale
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connector61141079619 wrote a review Dec 2022
1.0 of 5 bubbles
Booked 2 rooms for 5 persons for 7nights.

The Good side of the Hotel it's just the location.

The Down Side let me start:
I think, nothing will be resolve as it's only about making money.

Air Cond is a failure, rooms are too cold n non carpeted. Room floor is freezing, thermostat is hopeless. Even at 30degree ,still no use,non controlable, ended up switching off air Cond. No remote for air-conditioning had to walk to entrance to switch off. Pls bring your own bedroom slippers as none is provided.

Hot water for shower only during evening n nite time it's hot, early mornings just lukewarm. Think they switch off the Boilers. Taking shower at 6am n only warm water that's not acceptable.

Only 1 swinging door sharing for toilet n shower room, extremely small toilet n bathroom. Never experience such a small cubicle in any other hotels,.
Not user friendly for Disable Guests sadly.
Not a single glass in toilet for toothbrushes, had to leave it on counter. Only had 2 coffee cups in room.

Housekeeping staffs do their basic jobs.They are good in their job.

Reception is just like a job for them,
If you ask for extra room card, deposit of $5.00 is needed per card but when checking out, pls ask for your deposit if not they will pretend nothing to return back.

Room lighting is dim, could do with some white lights .

Will not come back or recommend.

+ Point it's the location n price if you book early.
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Date of stay: December 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Room Tip: Bring your own bedroom slippers, floor is freezing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ToppMarks wrote a review Oct 2024
+1
1.0 of 5 bubbles
The reception staff were as helpful as hemorrhoids and as friendly as a fart in an elevator. This must be where hospitality flunkies go to die. Had massive issues with room payment and then was just handed the key and that was it for service. Is there breakfast, who knows? (There is no breakfast). Will anyone help me with my bags and show me where my room is? No. This is the vending machine of hotels and your room is the size of a vending machine. It JUST fits in a double bed and a tiny bit of shuffle room to get out of the bed. When I was in the bathroom which had all the charm of a gymnasium shower cubicle I had Ross Geller's voice from Friends ringing in my head "Pivot! PIVOT!" There was no iron available to press my clothes. The air-conditioner was as loud as a 747 taking off and the TV only had about 3 working stations while the rest was just static or completely out of tune. Forget about using the free WiFi. It loads pages at 1995 dial up internet speeds. Not sure why they charge a security deposit to your card? There is absolutely nothing in your room other than a tiny kettle and a cheap hair dryer. Even the mini bar fridge is empty.
The only reason you would stay at this hotel is to just have a place to sleep but good luck sleeping on the hardest bed in all of Asia. Singapore Airport floor would be a softer surface than this concrete slab with a sheet draped over it. Nothing better than being on holidays and waking up in the morning feeling like an ageing cripple. Exiting your room you run in to what must be the lowest railing allowed and my first though was is this a deliberate choice to make it easier to hurl yourself over the edge and plummet down 6 floors to avoid another night's stay here? I awarded the hotel one star because the shower pressure is actually very good and when I wasn't bumping my elbows against the walls of the coffin sized bathroom I could actually try and enjoy the therapeutic hot water massaging the knots created from sleeping on a bed of granite.
I've stayed in some of the worst hostels around the world before that had more warmth and comfort than this place. Not many have staff that look annoyed when you ask them a question. Did Basil Faulty have a love child and are they residing in Singapore?
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Date of stay: October 2024Trip type: Travelled solo
Room Tip: Lower your expectations... lower than that
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NatureHigh wrote a review Jul 2023
Halifax, Nova Scotia
5.0 of 5 bubbles
The hotel was being renovated, but it did not in any way inconvenience us or reduce my rating.

I got two rooms for my family which include my spouse and 2 kids. The room is standard size which is around 25 sqm. The front desk was very accommodating and allowed us to check into one of the rooms before noon without any charge. This is a huge plus since we were travelling early morning and hardly had any sleep. We managed to freshen up and rest.

The rooms were cleaned everyday as requested and the hotel staff even helped us dispose of a luggage that was damaged in the plane.

However, the best part about the place is its location and access to public transport. We were a few meters away from Fort Canning stop of MRT blue line and the bus stop at UE Square. We had access to a bus that is one ride away to Universal Studios. The hotel is a few meter walk away from a Catholic Church for those who need to attend Sunday services. It is close to 7-11, Starbucks, etc.

This is so far, the most convenient trip I had to Singapore.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mate Z wrote a review May 2023
Makati, Philippines
+1
5.0 of 5 bubbles
My husband and I decided to stay here because of its proximity to InterContinental Singapore where we attended an event. The moment we checked-in, we found the staff to be accommodating. In fact, we were upgraded to a room with a window and the view which overlooks Marina Bay Sands and the Singapore River was a treat! The room was clean. Except for bedroom slippers, it had everything we needed - hair blower, toothbrushes, shampoo/soap, clean towels, kettle, and complimentary tea and coffee. We love that it was near the river and we had a relaxing night stroll around this area. It is also dotted with restaurants and there’s a hawker center nearby which we frequently visited. It’s near Fort Canning Station so it is very much accessible. We enjoyed our stay here and we even plan of going back, this time with our sons.
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
paulai_hernandez wrote a review Jan 2023
Singapore, Singapore
2.0 of 5 bubbles
Booked for 3days 2 nights as we were waiting for our rental unit to be available. Hotel is small. The only good thing about it is the location as it is near Fort Canning MRT, around 5-7mins walk, and the lobby concierge as they are friendly and nice. But the deluxe room is so small, the bed is too hard, no bedroom slippers provided, the room though has a small fridge, small cups for coffee and tea, blow dryer for hair, tv but not sure if it’s a smart tv as we didnt open it. The bathroom door is sharing door for shower, they will provide toothbrush, shower cap and body wash. I would suggest to bring your own. To be honest, i wont go back 😅
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamesduthie wrote a review Jan 2024
Aberdeen, United Kingdom
1.0 of 5 bubbles
Where to start... Check In - When we arrived the we were informed that the rate from booking.com could not be honoured as I had entered the wrong CVC number. I explained to the receptionist that i had sent an email to the hotel as I had no conformation that the booking had been a success, I had previously had a notification that my card details had been attempted and declined by my bank, I said they should have contacted me at this point as they had all of my details on record but apparently they did not receive my email. Due to the fact we had a great amount of luggage I chose to accept that this could be my fault and paid approximately 25% more than the agreed booking.com rate. We eventually got checked into the Robertson Quay Hotel after a long process. We noticed the data interior of the hotels communal spaces and lifts but dumped the bags in the room and chose to explore Singapore, we returned to our room later that evening we started to notice the deteriorated state of our room. In Room 318 I found an exposed light fitting where wires could be seen. The next joy was found when we laid down on the bed. The bed was extremely uncomfortable almost like lying on uneven concrete. The bed linen and towels within the room should have been replaced a long time ago. We found them to have a grey appearance and the towels had frayed edges.

We stayed for a total of 4 nights in the hotel and chose to put the experience down to bad choices and suck it up!!

It was not until we were waiting in the lobby on check out another couple were fed the same script that there booking from the third party was unsuccessful due to card details and the rate could not be offered. I fully believe this is how this hotel operates, they will more than likely cancel the booking with the agent so no commission is paid and they benefit with the full rate.
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Date of stay: December 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from StuartF0
Sydney, Australia8 contributions17 helpful votes
This hotel is a disgrace.unwashed bed linen with blood stains andsuspected bed bugs.Airconditioning is freezing and cannot be adjusted No window for fresh air Bathroom is a hole in the wall and filthy STAY AWAY
Answer from ianandnic2018
Western Australia, Australia8 contributions19 helpful votes
Singapore plugs are the same as UK
Reha.F asked a question Nov 2019
Mumbai, India123 contributions17 helpful votes
How far is station from here? Is cabs available easily?
Answer from Tappy Feet
Essex England297 contributions530 helpful votes
Cabs are readily available especially those online. And Fort Canning is less than 5 minutes away. It's a fabulous location
Answer from Bruno D
74 contributions65 helpful votes
Free wifi but not very strong... low in rooms
ToppMarks wrote a tip Oct 2024
24 contributions12 helpful votes
1.0 of 5 bubbles
"Lower your expectations... lower than that"
Read full review
ameliorate2014 wrote a tip May 2024
Bushey, United Kingdom16 contributions1 helpful vote
2.0 of 5 bubbles
"Try another hotel"
Read full review
Adele N wrote a tip Feb 2024
northern ireland2 contributions1 helpful vote
3.0 of 5 bubbles
"No breakfast facility although it is stated on the booking.com site"
Read full review
cliff1608 wrote a tip Jan 2024
346 contributions184 helpful votes
1.0 of 5 bubbles
"BEEARE !!!! Of credit card fraud from hotel."
Read full review
Alex wrote a tip Jan 2024
Kuala Lumpur, Malaysia64 contributions32 helpful votes
1.0 of 5 bubbles
"Please avoid this hotel for all you can"
Read full review
Not the right property for you?
There are more places to choose from in the Singapore area.
PRICE RANGE
₹6,080 - ₹9,814 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
robertson quay singapore, robertson quay hotel singapore, hotel robertson quay
LOCATION
SingaporeSingaporeRobertson Quay / The Quays / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
150
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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ROBERTSON QUAY HOTEL (Singapore) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Robertson Quay Hotel
Which popular attractions are close to Robertson Quay Hotel?
Nearby attractions include Fort Canning Park (0.4 km), Singapore River (0.3 km), and Zouk (0.4 km).
What are some of the property amenities at Robertson Quay Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Robertson Quay Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Robertson Quay Hotel?
Yes, parking is available to guests.
What are some restaurants close to Robertson Quay Hotel?
Conveniently located restaurants include Rosso Vino, MEMO Cafè, and Publico Ristorante .
Are there opportunities to exercise at Robertson Quay Hotel?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Robertson Quay Hotel?
The staff speaks multiple languages, including English, Chinese, and Filipino.
Are there any historical sites close to Robertson Quay Hotel?
Many travellers enjoy visiting Fort Siloso (5.0 km), Chijmes (1.2 km), and Haw Par Villa (6.7 km).
Does Robertson Quay Hotel have any great views?
Yes, guests often enjoy the river view available here.
Is Robertson Quay Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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