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    Orchard Hotel Singapore

    442 Orchard Road, Singapore 238879, Singapore
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 4 US$ 149*US$ 145*View Deal
    US$ 148*View Deal
    US$ 148*View Deal
    Traveller (964)
    Room & Suite (758)
    Dining (155)
    Mandarin Orchard Singapore
    9,295 reviews
    #74 of 306 hotels in Singapore
     
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    Holiday Inn Singapore Orchard City Centre
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    Pan Pacific Orchard
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    Overview

    • Excellent38%
    • Very good39%
    • Average16%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “claymore wing” (47 reviews)
    “hua ting” (35 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4.5 Star Hotel
    All hotel details
    Offers from Orchard Hotel Singapore
    Offers & Announcements: TILL 30APR: 20%+15%* OFF!
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    Mandarin Orchard Singapore
    9,295 reviews
    #74 of 306 hotels in Singapore
     
    Orchard Parade Hotel by Far East Hospitality
    2,053 reviews
    #98 of 306 hotels in Singapore
     
    Holiday Inn Singapore Orchard City Centre
    2,891 reviews
    #30 of 306 hotels in Singapore
     
    Pan Pacific Orchard
    2,207 reviews
    #20 of 306 hotels in Singapore
     
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Reviewed 29 August 2015

    We booked two hotel rooms for two nights at this hotel two months prior to our arrival. After a lengthy flight we arrived at the hotel to be told that only one room was ready and we would have to wait for the other room....More

    Helpful?1  
    Response from Delilah_Hamid, Manager at Orchard Hotel Singapore

    Dear ozieAsutralia, Your feedback is valuable to us and we appreciate the time you took to share it on this platform. As we are committed to deliver the most efficient and genuine service to all our guests, I am disappointed to know that we have...More

    Reviewed 28 August 2015

    fantastic hotel , all the staff in both the club lounge and premier lounge were brilliant I was very unwell when I checked in - they let me have the room by 9 am - though I should have been allocated a room at 2...More

    Review collected in partnership with this hotel
    Helpful?1  
    Response from Delilah_Hamid, Manager at Orchard Hotel Singapore

    Dear ShereneMondol, Thank you for taking the time to share your excellent review with fellow travelers on TripAdvisor. Your heart warming recommendation about your exceptional stay with us is truly rewarding and we shall continue on doing our very best to all our guests. It...More

    Reviewed 28 August 2015

    My husband and I first stayed at this hotel 17 years ago and now came back after all these years for a family stay. Not much has changed, the hotel still looks the same and definitely shows some wear and tear. Breakfast had a decent...More

    Helpful?
    Response from Delilah_Hamid, Manager at Orchard Hotel Singapore

    Dear DorisMa, Thank you for remembering our hotel though you had last stayed with us 17 years ago. Please accept our apologies for the less than satisfactory stay experience. Your comments are well noted and will be shared with the respective department managers for improvement....More

    Reviewed 28 August 2015

    The hotel lets itself down due to poor to average service. Request room makeup but they forgot so at 11pm my room was made up. Fortunately this was very speedy. Issue with air con, no follow up reply when I made an enquiry.More

    Review collected in partnership with this hotel
    Helpful?
    Response from Delilah_Hamid, Manager at Orchard Hotel Singapore

    Dear Krust_8, We sincerely apologise for the dissatisfactory stay experience that you had. Your feedback will be shared with the department managers concern for improvement. Meanwhile, to facilitate our investigation, we will contact you on a separate note for more details. We hope this experience...More

    Reviewed 26 August 2015

    very comfortable room and excellent service and facilities. would suit all travellers - single, families, friends and couples. the club lounge was a happy addition where we could enjoy a quiet breakfast, afternoon tea and evening canape. would definitely stay again.More

    Helpful?
    Response from Delilah_Hamid, Manager at Orchard Hotel Singapore

    Dear Aunty Carly R, We sincerely appreciate the time you took to pen such excellent recommendation about the Orchard Hotel. I am delighted to hear that our location, facilities and friendly team made your overall experience a positive and memorable one. This is certainly a...More

    Mandarin Orchard Singapore
    9,295 reviews
    #74 of 306 hotels in Singapore
     
    Orchard Parade Hotel by Far East Hospitality
    2,053 reviews
    #98 of 306 hotels in Singapore
     
    Holiday Inn Singapore Orchard City Centre
    2,891 reviews
    #30 of 306 hotels in Singapore
     
    Pan Pacific Orchard
    2,207 reviews
    #20 of 306 hotels in Singapore
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 134 - US$ 216 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Romantic Hotel in Singapore
    • #32 Business Hotel in Singapore
    • #47 Family Hotel in Singapore
    • #62 Luxury Hotel in Singapore
    Photos
    Traveller (964)
    Room & Suite (758)
    Dining (155)
    Pool & Beach (56)
    Nearby
    Orchard Road
    Shopping is a national pastime for Singaporeans, and
    after a visit to Orchard Road it’s easy to see why.
    This seemingly endless boulevard boasts a dizzying
    selection of shopping centres. From bargain basement
    foragers to designer label big-spenders, there is
    something for everyone. For those just browsing, there
    are countless restaurants, food courts, and cinemas,
    as well as the odd street entertainer to keep you
    ...More
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    Nearby Attractions
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    Questions & AnswersAsk a question
    SK K
    Hello Orchard PR! We are planning our stay with the property in June 14 to 18. It would be really helpful if you could help me with the following information with regards to the Room with Breakfast offer going on at your official website: 1. Is the upgrade to next best category room guaranteed or on availability basis? 2. Is Early check in at 11AM guaranteed? 3. Could you please provide details of 'Full Club benefits'. 4. Can we expect a few Indian dishes at breakfast? 5. Does the hotel have a travel desk facility? Our main criteria while considering booking with Orcard is Early Check-in option. Also, would you please share a few pictures of Premier and Premier Club room.
    22 April 2017|
    Answer Show all 2 answers
    Response from shorthorns | Reviewed this property |
    It would be best to go to the hotel website to check on their updates on the premier upgrades.The breakfast is a vast variety buffet of Asian as well as western dishes and sure to please every guest.Suggest after looking... More
    1
    Vote
    Nithesh_1
    Hi, If I book the Premier Club Room which has its own breakfast venue, can I also go to the non-club breakfast venue on a day if I choose not to have breakfast at the club? thanks
    11 April 2017|
    Answer
    Response from Delilah_Hamid | Property representative |
    Hello Nithesh_1, All Premier Club Room guests will have their breakfast catered in the Club Lounge. Should you prefer to have breakfast at the Café in the Lobby, there will be a surcharge of SGD$10++ per person per day... More
    1
    Vote
    Nithesh_1
    Hi Orchard Hotel, came across some good reviews about the Premier Club.Please could you provide more details of what the Premier Club entails I.e. hours of operation, type of meals,kids allowed? is there a link on your website that might have any further details perhaps? Kind regards, Nithesh
    11 April 2017|
    Answer
    Response from Delilah_Hamid | Property representative |
    Hello again, Nithesh_1, Thank you for your interest in our Premier Club Room Category. For guests who have booked in this category of rooms, they will enjoy the following: * Club Lounge Operating Hours 0630hrs-2300hrs... More
    1
    Vote
    Room Tips
    "upgrade to premier and ask to be far away from elevator"
    Read review
    "Signature Suites are as luxurious as you can get and are not expensive at all for what you get."
    Read review
    "All rooms are well-insulated from noise."
    Read review
    "Ask to be away from the road."
    Read review