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Orchard Hotel Singapore

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#66 of 309 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Orchard Hotel Singapore
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3,126 Reviews from our TripAdvisor Community

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Showing 2,686: English reviews
Melbourne, Australia
Reviewed 26 July 2015 via mobile

Flights were delayed from Jakarta to Singapore and we waited 12 hours in departure lounge. Finally we arrived in Singapore and at our hotel - Orchard Hotel. Upon checking in, we were greeted by April Tun who was already aware of the long flight delay and took it upon himself to make us feel as comfortable as possible. He was...

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Helpful?
Thank businesstravel3000
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear SeanT, Thank you for your excellent review of The Orchard Hotel. It was indeed our pleasure to be able to ease the stress of a delayed flight. Your kind compliments for April Tun will be shared with him. Your endorsement brings us pride and indicates that we are doing things right. We shall look forward to welcome you again...

London
Reviewed 26 July 2015

Perfect central location, fantastic staff and great breakfast / refreshments / drinks as part of the club room rate. The upkeep of all parts of the hotel is to a very high standard. I would definitely stay again if I returned to Singapore. I had a truly 5 star stay.

Review collected in partnership with this hotel
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Helpful?
Thank Selena26
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Hello Selena26, Your 5-star review of The Orchard Hotel is very much appreciated. It is most rewarding and motivating to all of us. We shall look forward to see you more often. Warm Regards Delilah Hamid Guest Experience Manager

Reviewed 25 July 2015 via mobile

I stayed at Orchard Hotel for two nights. Besides being close to all great shopping malls in Orchard Road, this hotel has the best service in Singapore. Staff were so nice, very attentive and always smiling. We were lucky as we've booked the Premier room with access to the Club Lounge where they served great food and great beverages. I...

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Helpful?
Thank Cah D
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear CahD, Thank you for your wonderful review of The Orchard Hotel. It is certainly very rewarding to know that you are pleased with our location, staff and services. Your strong recommendation of our Premier room and Premier Club Lounge is very much appreciated. We shall look forward to more opportunities to serve you. Warm Regards Delilah Hamid Guest Experience...

San Francisco, California
Reviewed 25 July 2015

Went for a quick trip with my baby and picked this hotel because of its proximity to the Forum. Loved the location, it was quiet and set away from the crazy bustle of the main Orchard strip. With the close proximity of two high end grocery stores it was easy to get snacks for my baby. The staff were extremely...

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Helpful?
Thank Kheng
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Kheng, Thank you for your review on the Orchard Hotel. We are so glad to hear that you and your family had a relaxing stay with us. Your comments on our Team is very rewarding and motivating. We shall look forward to more visits from you and your family. Warm Regards Delilah Hamid Guest Experience Manager

Singapore
Reviewed 24 July 2015

Perfect location. The front of house managers April and Joanna were very courteous & friendly. Topnotch hospitality I must say. The room was modern & neat and the service staff was very responsive to requests. Highly recommended!

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Helpful?
Thank Polmykel
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Polmykel, Thank you for your 5-star endorsement of the Orchard Hotel. It will be our pleasure to share your kind compliments with April and Joanna. Meanwhile, we shall look forward to welcoming you again to The Orchard, Singapore. Warm Regards Delilah Hamid Guest Experience Manager

Greater Melbourne, Australia
Reviewed 24 July 2015

While we stayed only one night, we could not fault the service, staff friendliness and the food. Breakfast was varied and lots of it. So there was no taste not catered for. The room was what one expected of such a hard tel. Would stay there again.

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Helpful?
Thank Louisa B
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Hello Louisa B, Thank you for your review on the Orchard Hotel. Though it was a short stay, we are very glad that you had enjoyed our facilities and services. We will most certainly look forward to serve you again and, hopefully you will be able to stay with us for a longer period. Warm Regards Delilah Hamid Guest Experience...

Reviewed 24 July 2015

Located at the end of Orchard Road. Do I have to say start line? Room was double bed for single person. It's clean enough. Service is also excellent. Every men and women so kind. Guide so many things that I wanted to know. Unfortunately I don't take breakfast meal in this hotel. I choose to ate fare in hawker center...

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Helpful?
Thank matu4
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Hello matu4, Thank you for taking the time to write a review on the Orchard Hotel, Singapore. Though you have not experience dining in any of our F&B outlets, we sincerely thank you for your kind comments on all the hotel employees. We are glad you found them to be kind and helpful. That is absolutely the way we would...

Reviewed 23 July 2015

My wife and I enjoyed the one week's stay at the hotel especially it's location. Good rooms, great service and excellent staff interaction. The room was also pleasant and cosy to stay in. Mano and Katy Spenta

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Helpful?
Thank Mano S
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Mano S, Thank you for your excellent review of the Orchard Hotel. It is indeed our pleasure that you and your wife had a pleasant and memorable stay with us. Once again, thank you for your endorsement. We shall hope to see you again soon, in the near future. Warm Regards Delilah Hamid Guest Experience Manager

Reviewed 22 July 2015 via mobile

We stayed over on one of the busiest weekend in July (after the public holiday) in the executive suite. The premier club was an excellent place to catch up with friends over some coffee and snacks. A quick dip by the pool served to cool us off in the hot and humid weather. The evening happy hour made a great...

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Helpful?
Thank KS L
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Hello KS L, Thank you for your wonderful endorsement of the Orchard Hotel. It is indeed very motivating to our team to know that we are heading the right direction in enhancing our guests' stay experience. Your kind compliments for Joana will be share with her. Looking forward to welcoming you back soon. Warm Regards Delilah Hamid Guest Experience Manager

Kleiat
Reviewed 22 July 2015

It was a Nice Stay at Orchard Hotel, Good Location 5 min walk to Metro Station, located close to the shopping street and big Malls, an energetic street at night full of life, Room was modern, comfort and bed was nice Service was very good Breakfast was the best, many choices cold, hot, diversity of choice, I enjoyed the Breakfast...

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Helpful?
Thank EliasBN
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Hello EliasBN, Your raving review is very much appreciated. We are indeed happy to know that we have met with your expectations. We will contact you on PM with regards to your feedback on the minibar being emptied. This is definitely not our usual practice and we will require more details to do an investigation. In the meanwhile, we thank...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Orchard Cafe
Orchard Cafe
Cuisines: Asian, Chinese, Singaporean
Hua Ting Chinese Restaurant
Hua Ting Chinese Restaurant
Cuisines: Chinese, Asian
Noodles
Noodles
Cuisines: Asian, Singaporean
Hua Ting Steamboat
Hua Ting Steamboat
Cuisines: Chinese
No photo provided
Intermezzo Bar
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more   less 

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: ₹ 9,272 - ₹ 14,930 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 656
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, World Independent Hotel Promotion, Agoda and Expedia so you can book your Orchard Hotel Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#47 Family Hotel in Singapore
#59 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Hotel Singapore staff and other travellers.
74 questions
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Questions? Get answers from Orchard Hotel Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nothing comment. All is okay. ”
 of 5 bubbles sientih, 26 Feb 2017 | Read review
“don´t choose the deluxe room!!”
 of 5 bubbles micfarah, 20 Feb 2017 | Read review
“Overlooking pool is quieter.”
 of 5 bubbles 335jeffe, 13 Feb 2017 | Read review
“any room is lovely clean and inviting”
 of 5 bubbles jeanettek163, 13 Feb 2017 | Read review
“Ask for a refurbished room”
 of 5 bubbles Simon_Fisk, 13 Feb 2017 | Read review
5 of 5