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Orchard Hotel Singapore

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442 Orchard Road, Singapore 238879 Singapore
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Exclusive F&B Offer
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US$ 178
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US$ 148
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PricelineUS$ 194
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (626)
Room & Suite (700)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 13/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Orchard Hotel Singapore
Updated 13/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#43 of 364 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
Hashtag #StayAtOHS #DineAtOHS to be featured on our social media platforms. We are delighted to update that Orchard Hotel Singapore has completed its latest phase of the enhancement, unveiling brand new areas of the hotel including reception, dining, meeting and event spaces as well as the Grand Deluxe rooms in the Orchard Wing. Located along Orchard Road, and just a short walk from the MRT station, Orchard Hotel Singapore features a half Olympic-size outdoor swimming pool, a life-size chessboard, and fully-equipped fitness centre. Its perfect location and choice offerings for business and leisure make for a stay secluded from the hustle of the busy city, whilst Singapore’s top shopping and entertainment options are available on its doorstep. Contemporary, yet classic in style, our 656 tastefully appointed Orchard road accommodation features modern conveniences and Chinese accents, allowing guests to feel truly at home. Amenities include flat-screen TVs with premium cable channels, rain showers and pillow menus, along with complimentary Wi-Fi.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Evening entertainment
Highchairs available
Car park
Wifi
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Special diet menus
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Value
City View
Languages Spoken
English, Chinese, Filipino, Indonesian and 4 more
Hotel links
Special Offer:Exclusive F&B Offer
910Reviews8Q+A85Room tips
Traveller rating
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Time of year
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Popular mentions
Jason wrote a review Yesterday
1 contribution
Although I didn't stay at this hotel. I just made an enquiry on the room charges.I just want to have nice staycation with my fiance. Your hotel staff is very impatient and keep telling me Don't book through here, go to those booking website is cheaper for u. She tell me this on my face for 3 times in a impatient attitude and just want me to leave the place. Just because I am wearing a grabfood uniform, do u think I cant afford to stay at this hotel. I earn more than your hotel receptionist. Dont look down on people. Imagine if I stay at this hotel what will be the services like? Hotel 81 front desk receptionist are more polite than yours hotel staff. I am so disappointed in this hotel services.
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Date of stay: October 2021Trip type: Travelled solo
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Response from Andy Wong, General Manager at Orchard Hotel Singapore
Responded yesterday
Dear Jason_Grabby24, Thank you for taking the time to review your experience at the Orchard Hotel Singapore. Our sincere apologies for the unpleasant experience you had encountered at reception. Please feel free to reach us so that we may follow-up appropriately. We would love to have the opportunity to discuss this with you further. Thank you again for taking the time to share your comments and we hope to have the opportunity to restore your faith in our hotel in the near future. Kind Regards, Andy Wong General Manager
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Stacey Ashley wrote a review Jun 2021
Western Australia, Australia5 contributions4 helpful votes
Hotel's Favourite
Was allocated Orchard Hotel Singapore for my 21 days of quarantine. The last 21 days wasn’t the easiest but I am extremely grateful to two helpful individuals that went out of their way to make my stay a better one. Thank you Mr Quam Kponton (Front Office Manager) and Ms Nithya (Duty Manager I believe) for going above and beyond your call of duty. I had a severe allergic reaction in my room on my first day of arrival and had to teleconsult my doctor as we aren’t able to step out of our room during our SHN period. Initially in the evening, I wasn’t able to get the help I needed and I had to put up with the night. However my allergy reaction got so bad in the middle of the night that I had to called the call centre at 4am for assistance. I am so thankful for Ms. Nithya who tried her very best to get me the items I needed and even ensure follow up assistance was given properly. Not forgetting Mr. Quam who had been taking care of me throughout the 21 days of my SHN and checking on me and my condition - both of you are truly gems of Orchard Hotel!
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Date of stay: April 2021Trip type: Travelled solo
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Response from Andy Wong, General Manager at Orchard Hotel Singapore
Responded 12 Jun 2021
Dear staceymaceyy, Thank you so much for taking the time to share a review of your recent stay. We are very glad to hear that Quam and Nitya's attentiveness were able to make your stay a more comfortable one. We truly appreciate your commendation as this is a mark of recognition for our associate's dedication in ensuring the wellbeing of our guests while in our care. We hope for more opportunities to welcome you again in the future. With kind regards, Andy Wong General Manager
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Maddy Chang wrote a review 20 Oct
Singapore, Singapore185 contributions139 helpful votes
Missing order by orchard cafe Staff Evelyn made a mess of my prepaid order via their website! Called the restaurant and put on hold for 25mins, nobody answered the call. After I made efforts to make the said staff acknowledge my order, uoon collection time of 630pm, she simply asked me to wait for 20mins for my order! Definitely horrible staff, during difficult time for hotel industry, why bothered to pay her salary to create awful impression for the hotel!
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Date of stay: October 2021Trip type: Travelled with family
1 Helpful vote
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Johnny wrote a review 19 Oct
Singapore, Singapore1 contribution
I do understand the protcol for wearing a mask in the public area. I just pull down my mask to scratch my nose and was less than 1 min . This security personel raised his voice at me to mask up in front of my children . I felt so insulted . I cant really expect this kind of attitude from a hotel staff . They should be services oriented, i suppose they were trained . The managment should train their staff to be more polite .
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Date of stay: October 2021
Value
Cleanliness
Service
Helpful
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Response from Andy Wong, General Manager at Orchard Hotel Singapore
Responded 3 days ago
Dear 21johnnyboy21, Thank you for taking the time to review your experience at the Orchard Hotel Singapore. We are disappointed to hear that we had failed to meet your expectations and sincerely apologized for the inconveniences that had disrupted your overall experience. Please feel free to reach us so that we may follow-up appropriately. We would love to have the opportunity to discuss this with you further. Thank you again for taking the time to share your comments and we hope to have the opportunity to restore your faith in our hotel in the near future. Kind Regards, Andy Wong General Manager
Read more
CHEONG wrote a review 18 Oct
2 contributions
Thanks room division manager Mr Quam for helping out my wife to retrieve back the shirt that she left it at the hotel . Appreciate that Mr Quam put in the effort to called the housekeeping n laundry side and check for it . Would like to thanks Mr Quam once again ! Will book staycay again once we have our off day !
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Andy Wong, General Manager at Orchard Hotel Singapore
Responded 5 days ago
Thank you for your 5 star rating of the Orchard Hotel Singapore. We are delighted to hear that Mr Quam had made your stay enjoyable and he pleased to have been able to serve you. Your compliment for Mr Quam is indeed rewarding and motivating. Thank you again for taking the time to share your experience. We look forward to more opportunities to welcome and serve you again.
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PRICE RANGE
US$130 - US$223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
orchard hotel singapore, singapore orchard hotel
LOCATION
SingaporeSingaporeBoulevard / Orchard Road / Orchard / Central Area/City Area
NUMBER OF ROOMS
656
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Frequently Asked Questions about Orchard Hotel Singapore
Which popular attractions are close to Orchard Hotel Singapore?
Nearby attractions include Emerald Hill (0.3 km), Isetan Scotts (0.4 km), and Shaw Theatres Lido Imax (0.4 km).
What are some of the property amenities at Orchard Hotel Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Orchard Hotel Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Orchard Hotel Singapore?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Orchard Hotel Singapore?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Orchard Hotel Singapore?
Conveniently located restaurants include Lobby Lounge, Hua Ting Restaurant, and il Cielo.
Are there opportunities to exercise at Orchard Hotel Singapore?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Orchard Hotel Singapore have an airport shuttle?
Yes, Orchard Hotel Singapore offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Orchard Hotel Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Orchard Hotel Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Orchard Hotel Singapore?
The staff speaks multiple languages, including English, Chinese, Japanese, Indonesian, Korean, Malay, and Filipino.