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Pan Pacific Singapore

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6,437 Reviews from our TripAdvisor Community

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Showing 5,356: English reviews
Kent, UK
Reviewed 31 August 2014

We stayed in a Pacific Club room for three nights in March 2014. We were lucky to get a room on the 33rd floor with beautiful views of the bay. The room was very large with lots of storage space, although we found the bed a little too hard for our liking. The bathroom was large and very well equipped....

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Helpful?
Thank Kathryn99
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Kathryn99 Thank you for taking the time to share your review on TripAdvisor. We are delighted that you enjoyed our hotel as well as the Pacific Club, and are pleased to share that we will be introducing lunch at Pacific Club in Q4 of 2014. We hope to welcome you back again very soon. Warm regards Cheryl Ng Director...

Florence, Italy
Reviewed 31 August 2014

Well deserved 5 stars hotel, any details is considered. Breakfast is absolutely excellent in quality and quantity. Very good the option to ask "hospitality room" in case your flight is late in the evening. Services with no chance to improve- The only defect is price, really very expensive.

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Helpful?
Thank Paolo P
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear paolo0760 Thank you for taking the time to share your review on TripAdvisor. We are delighted that you enjoyed our hotel and were able to reserve a hospitality room for your late flight in the evening. We would like to take this opportunity to assure you that our pricing remains in line with other similar hotels in Singapore and...

Gdansk, Poland
Reviewed 31 August 2014 via mobile

I am under rating this hotel due to my low quality of sleeping experience - I could not sleep because the minibar fridge was very noisy and no way to disconect it. But in general hotel is very modern, quite clean and very comfortable. Another problem of the hotel is consierge service which is no helpful, no experience and doesn't...

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Helpful?
Thank JacekBJ
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Jacek J We are glad that you enjoyed our hotel and breakfast at Edge, and are sincerely apologetic that you were not able to have a good night's sleep. We are looking into this issue in order to address it. Furthermore, we apologise that you felt that our Concierge team was lacking; we will share this issue with the...

Kolkata
Reviewed 29 August 2014

It was an awesome experience! I have travelled to so many places and stayed in so many hotels, but this one is above all and I shall never forget it in my lifetime. From the location through the service, room quality, food quality, housekeeping to the ease of check-out, it was the most memorable hotel stay in my life.

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Thank Swarnendu C
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Swarnendu C Thank you for taking the time to share your review on TripAdvisor. We are delighted that you enjoyed our hotel and hope to welcome you back to a balcony room again very soon. Warm regards Cheryl Ng Director of Marketing

Australian Capital Territory, Australia
Reviewed 29 August 2014

We stay at Pan pacific Singapore for one night. we do like it as this is really wonderful hotel though price is not very friendly. Close to the shops and have a brilliant view. I will surely choose it again as long as there is enough budget.

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Helpful?
Thank wendy w
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear wendy w Thank you for taking the time to share your feedback on TripAdvisor. We are glad that you enjoyed your stay and would like to recommend exploring our Offers page on our website which features many packages to suit different travellers' preferences. We hope to welcome you back again soon. Warm regards Cheryl Ng Director of Marketing

Hong Kong, China
Reviewed 28 August 2014

We stayed at Pan Pacific Singapore for one night and my family and friends really loved it. With its state of the art room automation facilities (automatic curtains), truly comfortable bed and professional service, we will certainly come again next time if we have more budget. It is just next to shopping malls which give variety of food and shopping...

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Helpful?
Thank icwy1080
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear icwy1080 Thank you for taking the time to share your feedback on TripAdvisor. We are glad that you enjoyed your stay and hope to welcome you back again soon. Warm regards Cheryl Ng Director of Marketing

Singapore
Reviewed 27 August 2014

Internal architecture of the lobby is amazing. Restaurants available inside the hotel are of very good quality. The breakfast choices are very diverse. Overall a very good experience for a business trip. The business center open 24 hours is a plus. The concierge is very professional too. The spa provides very good quality massage too.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank Vera M
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Vera M We are glad that you enjoyed your stay as well as our dining and leisure facilities. At Pan Pacific Singapore, we are committed to ensuring that our guests have memorable experiences with us and we hope to welcome you back again soon. Warm regards Cheryl Ng Director of Marketing

Milan, Italy
Reviewed 27 August 2014

we have been in Singapore two night in the Pan Pacific Hotel! The hotel is amazing and also the staff was very professional and available for any needs!the best breakfast ihad in my life!I would like to come back soon!

Review collected in partnership with Pan Pacific Hotels Group
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Thank Titti171
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Titti171 Thank you for taking the time to share your feedback on TripAdvisor. We are delighted that you had a positive stay with us and enjoyed your breakfast as well. We hope to welcome you back again soon. Warm regards Cheryl Ng Director of Marketing

NSW
Reviewed 27 August 2014

This is a very high quality hotel with professional, friendly and genuine staff. Rooms are fantastic, large and functional, our favourites are city/skyline suites or harbour studios. We always book pacific club experience and its a first class experience in all aspects, facilities, perspective, staff attentiveness and variety and quality of food and beverage. Great location and connected directly to...

Review collected in partnership with Pan Pacific Hotels Group
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2Thank Coghlan
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Coghlan Thank you for taking the time to share your feedback on TripAdvisor. We are glad that you enjoyed the Pacific Club and thank you for your kind compliments about our associates as well. Our guests' feedback is always important to us and we appreciate your taking the time to do so. We hope to welcome you back again...

Sydney, Australia
Reviewed 26 August 2014

Upon check-in we were upgraded to a room with a view! And what a view it was! As other reviewers have said, the hotel is well situated to MRT and the Bay area with connecting shopping malls. Breakfast was amazing both in variety and quality. All of the staff were helpful. Next trip to Singapore will find us back at...

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1Thank RosWSyd
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear RosWSyd, Thank you for sharing your comments with us on TripAdvisor, I am glad that you experienced an overall positive stay. I appreciate your kind compliments about the hotel and am delighted that you enjoyed the views from your room, our convenient location in the heart of Marina Bay, and your dining experience at Edge. We look forward to...

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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Rang Mahal
Rang Mahal
Cuisines: Indian, Asian
The Atrium
The Atrium
Cuisines: Bar, Contemporary, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 

Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: ₹ 13,171 - ₹ 29,755 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Pan Pacific Hotels Group, Asiatravel.com Holdings, Hotels.com, Agoda, Travelocity and Jetsetter so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific
Hotel Style:
#6 Romantic Hotel in Singapore
#8 Family Hotel in Singapore
#9 Business Hotel in Singapore
#13 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Singapore staff and other travellers.
86 questions
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Questions? Get answers from Pan Pacific Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Marina facing views are best. Especially when everything lit up at night. Go for a high room.”
  • View from our room.
 of 5 bubbles Willwinchester, 22 Jan 2017 | Read review
“room 1910 had a wonderful view!”
 of 5 bubbles nuffinnyc, 21 Jan 2017 | Read review
“Higher floors give better views. Certain directions also give better views.”
 of 5 bubbles 123travelingdee, 21 Jan 2017 | Read review
“The Club rooms are good value”
 of 5 bubbles StevenWhitworth, 20 Jan 2017 | Read review
“Romm 3313 give full view on the Marina Bay.”
 of 5 bubbles giorgiomollard, 20 Jan 2017 | Read review
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