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Pan Pacific Singapore

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Traveller (5716)
Room & Suite (2214)
Dining (578)
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Overview
  • Excellent70%
  • Very good23%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“hai tien lo”(68 reviews)
“marina bay”(571 reviews)
“balcony room”(104 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Pan Pacific Singapore
Hotel deals
Offers from Pan Pacific Singapore
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Reviews (8,476)
There are newer reviews for Pan Pacific Singapore
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6,925 results
Traveller rating
4,783
1,570
367
117
88
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4,783
1,570
367
117
88
Show reviews that mention
All reviewshai tien lomarina baybalcony roomthe club loungesuntec cityour honeymoonexcellent hotelbuffet breakfastlate checkhigh floorshopping mallbusiness hotelraffles hotelmrt stationorchard roadatriumgym
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2,281 - 2,285 of 6,925 reviews
Reviewed 29 May 2016 via mobile

We stayed here for 4 nights and loved it. We were able to check in a few hour early and then given a balcony marina view room upgrade. The staff were always friendly and willing to help. The location was fantastic as we could easily...More

Thank Andrew G
Response from PanPacificSG, Director of Marketing Communications at Pan Pacific SingaporeResponded 3 June 2016

Dear guest, Thank you for sharing this review with us on TripAdvisor. We are delighted that you a perfect stay with us, right from the check-in process to the friendly staff and convenient location of the hotel in the heart of Marina Bay and within...More

Reviewed 28 May 2016

I really like the Pan Pacific. When I started coming to Singapore years ago, the Pan Pacific staff really made it easy for me. So friendly, so attentive, who could complain? However, on occasion they raise their rates a little higher than what they should...More

Thank Timmyware
Response from PanPacificSG, Director of Marketing Communications at Pan Pacific SingaporeResponded 3 June 2016

Dear Timmyware, Thank you for choosing to stay with us once again, we are delighted that you continue to enjoy the friendly and attentive service that we are committed to deliver. We are glad that you enjoyed the comfort of your room with views of...More

Reviewed 28 May 2016 via mobile

This was my first stay at this hotel and the experience was pretty average compared to the other similar standard hotels in Singapore. My poor experience started with the check-in process that took about 30 minutes. I was also told the wrong room number so...More

1  Thank hippodiver
Response from PanPacificSG, Director of Marketing Communications at Pan Pacific SingaporeResponded 3 June 2016

Dear hippodiver, Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards. We are disappointed to hear that your recent stay was not up to expectations and would like to extend our most sincere...More

Reviewed 28 May 2016

Location - in the marina area easily walk to the Marina Link Mall and get connected to the underground mall maze and walk across in less than 10 min to the City Hall Underground metro where you can connect to all of Singapore. Walk across...More

Thank Amit G
Response from PanPacificSG, Director of Marketing Communications at Pan Pacific SingaporeResponded 3 June 2016

Dear Amit G, Thank you for sharing this review, we are delighted that you enjoyed your stay and that our convenient location in Marina Bay and within walking distance of two MRT stations, shopping malls and some of Singapore’s attractions, enhanced your experience. We are...More

Reviewed 28 May 2016

I must say that this was the best hotel that I've stayed in during my trip to Asia. My family was also very pleased with service and possibilities that they had during my work hours. Room was nice and tight if not great and pool...More

Thank Michał S
Response from PanPacificSG, Director of Marketing Communications at Pan Pacific SingaporeResponded 3 June 2016

Dear Michał S, Thank you for your thoughtful review of Pan Pacific Singapore and for considering us to be the best hotel you have stayed in during your trip to Asia. As we strive to create memorable hotel experiences for our guests, we are delighted...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$ 216 - US$ 405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Singapore
#7 Family Hotel in Singapore
#9 Business Hotel in Singapore
#15 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 216 - US$ 405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Singapore
#7 Family Hotel in Singapore
#9 Business Hotel in Singapore
#15 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5716)
Room & Suite (2214)
Dining (578)
Pool & Beach (214)
Amenities (56)
Business Centre & Event Rooms (20)
Family and Play Areas (6)
Nearby
Marina Bay
More of a mini city than a neighbourhood in the
traditional sense, the iconic Marina Bay aims to
dazzle and entertain visitors of all kinds. This is
the Singapore found in glossy brochures, featuring a
world-class hotel, casino, shops, restaurants, bars,
and other attractions all geared towards pure
entertainment. The SkyPark at Marina Bay Sands
provides a stunning view of the city, a must-see photo
...More
Questions & Answers
Ask a question
duhitaChadha
23 April 2018|
AnswerShow all 6 answers
Response from Seedy699 | Reviewed this property |
Kids friendly place - though i was on business trip but could see families in the restaurants and the lobby. additionally there is a mall nearby (walkway connected) where you have kids play zone and food court etc. Enjoy.
0
Votes
PaulaNrSwanseaUK
7 April 2018|
AnswerShow all 14 answers
Response from bpphua | Reviewed this property |
Yes
2
Votes
jacslo
31 March 2018|
AnswerShow all 4 answers
Response from Crazyfeline | Reviewed this property |
Yes, there is!
1
Vote
Room Tips
"The higher floor rooms have better view compared to the suites on lower floor."
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"If you can, try to get a Pacific Club Harbour studio, the view alone is worth at and the perks of the Pacific..."
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"Get the high floor for a better view"
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"Get a room on the higher floor for better views"
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