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Pan Pacific Singapore

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 288*
US$ 199*
Great Deal
US$ 202*
US$ 202*
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Pan Pacific Singapore
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6,871 Reviews from our TripAdvisor Community

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Showing 5,689: English reviews
San Francisco
Reviewed 17 February 2015

We stayed at the Pan Pacific on Friday / Saturday 30/ 31st January in a 10th floor room which unfortunately is above an adjacent nightclub appropriately named " Bang Bang " The noise from the club starts at about midnight and continues until about 06.00 at such a level that we were unable to sleep This is probably due to...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
7Thank William Wilson F
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear William Thank you for sharing your feedback with us on TripAdvisor; we are deeply apologetic about your experience with us over the New Year. Due to the festive period, our hotel was full and hence we were unable to avail another room for you to switch to. We are very sorry that your rest was disrupted and would like...

Melbourne, Australia
Reviewed 17 February 2015

From the time I arrived at the hotel, the service from the staff was terrible. I appreciate that I was there during a busy time at the hotel, but if the hotel was aware that it was busy, then you think they would have allowed for this and put on extra staff. However this was clearly not the case. When...

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Helpful?
2Thank MKB300808
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear valued guest Thank you for sharing your feedback with us on TripAdvisor. Our guests' feedback is important to us and we are very sorry that your experience with us was less than positive. We have shared your feedback regarding your arrival and departure and billing with the Front Desk team and will be conducting the necessary training to reiterate...

Perth, Australia
Reviewed 15 February 2015

Great hotel - expensive price which reflects that. We had breakfast included with was amazing! Everything you could want or dream ... whatever fruit squeezed! We had city suite for 4 people and had to get an extra fold out bed which was no problem for staff - easy process. Very personal and simple. Couple of malls connected by a...

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1Thank Mulletinperth
Reviewed 15 February 2015

First and foremost: get the Pacofic Club benefits. The service and ambience of the top Lounge is one of the best experience one can find in Singapore. The all-day refreshment is enjoyable, while the the evening canapés are fantastic. From 6-8 pm you can enjoy free flow wine, beer and cocktails, plus an array of great food to enjoy. When...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank Julian F
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Julian F, Thank you for your kind compliments, we are delighted that you enjoyed an overall positive stay with us. Our rooms were transformed together with our restaurants and public areas to provide utmost comfort and convenience for our guests, and we are glad that the Hans Grohe fittings, signature rain shower features and Kaldewei bathtub in our bathrooms...

Reviewed 15 February 2015 via mobile

This hotel is ok, services are ok, but staff are disorganized and don't really offer service that aligns to what you would expect from a hotel of this quality. The rooms are comfortable but servicing of the rooms is below standard if they bother to clean it. Even asking for room to Be serviced it wasn't. I much prefer the...

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Helpful?
3Thank Macdariens
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Macdariens Thank you for taking the time to share your experience on TripAdvisor. We are disappointed that your experience with us was less than memorable and apologise for this. Our guestrooms are refreshed daily and we are sorry that this was not the case during your visit. We would like to find out more details in order to investigate...

Reviewed 14 February 2015 via mobile

Reached the hotel at 3.30pm. My check in timing was 3pm.. the staff at the lobby told us to wait for a room cos the status was dirty. We waited till 4.30. I was frustrated. I went to the staff and ask again . The staff apologise and offer me a late check out at 4 pm the next day....

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Helpful?
1Thank Kelvin H
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Kelvin H Thank you for choosing us to celebrate Valentine's Day; we apologise for the delay with your check-in and are glad that our associates were able to offer you a late check-out as a gesture of apology. We appreciate your comments regarding the speed of the amenity delivery and speaker rectification and look forward to welcoming you back...

Manila, Philippines
Reviewed 14 February 2015 via mobile

I had a business trip in SG and stayed in this hotel for 5 days. Service: Excellent! - I checked in at around 6pm. As my room was not yet ready, I was given a complentary drink at the hotel lobby bar while I waited 10 minutes for them to prepare the room. - Breakfast service at Edge and Marketplace...

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Helpful?
Thank xenebugsy
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear valued guest Thank you for sharing your feedback with us; we are glad that you enjoyed your stay with us and appreciate your kind understanding with the delay in your check-in process. We look forward to welcoming you back during your next visit to Singapore soon. Warm regards Cheryl Ng Director of Marketing

Aarau, Switzerland
Reviewed 14 February 2015 via mobile

We stayed for 6 nights in a Panoramic Room on the 24th floor. We loved the staff's friendliness, the breakfast buffet (Edge on 3rd floor) and the cleanliness (overall, not only room). We liked the bathroom with its huge window with the view into the bedroom and the TV. The bathroom is also equipped with speakers, so that you can...

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Helpful?
Thank lxxxvi
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear valued guest Thank you for taking the time to share your feedback with us on TripAdvisor. At Pan Pacific Singapore, we strive to create memorable hotel experiences for our guests and we are glad that we mainly succeeded during your stay with us. Edge features seven live theatre kitchens and offers our guests an extensive, freshly-prepared breakfast. Our guests...

Sydney, Australia
Reviewed 14 February 2015 via mobile

First stayed here many yrs ago.before the most recent renovation... it was due! Now I can say it's one of the best stays I have found. Rooms have it all and are large... though a clock in the room eg bedside would be good. The buffet dinner is excellent with a wide variety of options and great service. This last...

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Helpful?
Thank Rob A
Brisbane, Australia
Reviewed 14 February 2015

I feel I am being generous giving this hotel a 3 rating. When we first arrived we had two rooms booked on the same booking through our travel agent but the hotel could only find one of the bookings. It took a good 20 minutes for them to find the second booking. The we were placed on different floors (18...

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Helpful?
1Thank Kobi W
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Kobi W Thank you for sharing your feedback with us on TripAdvisor. It is clear that we dropped the ball so far as your check-in experience and allocation of rooms was concerned and we are deeply apologetic for this. We are similarly sorry for the delay in service at Atrium. We would like to invite you to write to...

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07/05/2017 08/05/2017
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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Atrium
The Atrium
Cuisines: Bar, Contemporary, Pub
Rang Mahal
Rang Mahal
Cuisines: Indian, Asian
Brunch
Brunch
Cuisines: Chinese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 

Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: ₹ 11,728 - ₹ 26,614 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Priceline, Orbitz, Travelocity, Agoda, Cancelon, Pan Pacific Hotels Group, TripOnline SA, getaroom.com and HotelQuickly so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific
Hotel Style:
#6 Romantic Hotel in Singapore
#8 Family Hotel in Singapore
#9 Business Hotel in Singapore
#13 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Singapore staff and other travellers.
115 questions
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Sydney, Australia
Bury St Edmunds, United Kingdom

See all questions (115)

Questions? Get answers from Pan Pacific Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the bay area. Upper floors are the best!”
72vickik, 25 Apr 2017 | Read review
“Rooms with bay view”
Annika0412, 25 Apr 2017 | Read review
“Go for club rooms with harbour views.”
Babs2205, 23 Apr 2017 | Read review
“Get a Pacific Club Room”
  • View from Pacific Club
Steven1974, 22 Apr 2017 | Read review
“Panoramic rooms have a glass walled bathroom ( with a pull down blind).”
mls22, 22 Apr 2017 | Read review
5 of 5
Expedia.com
US$ 199* /night
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Booking.comUS$ 202
Hotels.comUS$ 202
TripAdvisorUS$ 199
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*Disclaimer
Prices are for 1 room, 2 adults
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