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Pan Pacific Singapore

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Pan Pacific Singapore
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6,715 Reviews from our TripAdvisor Community

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Showing 5,565: English reviews
Bexhill-on-Sea, United Kingdom
Reviewed 7 January 2015

Treated ourselves to a Pacific Room and what a Treat it is - our room is on the 35th Floor so has stunning views and has every amenity you could wish for, the staff are helpful & friendly and the Pacific Club facilities are the icing on the cake - overall a Brilliant stay! Would recommend this hotel to anyone.

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Helpful?
Thank KitKat2601
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear KitKat2601 We are glad that you enjoyed your stay and the Pacific Club experience that you reserved. Located on level 38, this exclusive club lounge presents our guests with a private enclave to rest and relax at over presentations of Champagne breakfast, afternoon tea or evening cocktails. We look forward to welcoming you back again soon. Warm regards Cheryl...

Vercelli, Italy
Reviewed 7 January 2015 via mobile

We booked the king size panoramic view on Marina Bay for 1 night the 2 of january 2015 at the 25 floor. We had 2 breakfasts plus 2 cocktails. Final bill was 410 euro. It can be expensive for 1 night but it really worthed every euro spent. Firstly the room was very big and super clean and view on...

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Helpful?
1Thank kiasweet85
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear kiasweet85 Thank you for sharing your feedback with us on TripAdvisor. We appreciate your time to do so and are glad that you enjoyed your stay with us, in particular breakfast at Edge with seven live theatre kitchens and cocktails at Atrium which features the longest bar in Asia. We will be sure to share your compliment with Michael...

Italy
Reviewed 7 January 2015

Me and my wife we spent 10 nights here between Christmas and new Year. This was our 4th time we stayed and the overall service, efficiency and cleanliness is quite good, including the wide range and great quality of the food outlets within the hotel. The only black spot (and this is not the first time) is the check-in and...

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Helpful?
2Thank Walter G
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Walter Thank you for your continued patronage and support of our GHA programme. We sincerely apologise for your check-in and check-out experience with us. Creating memorable hotel experiences for our guests is our commitment and we have clearly failed to do so with our arrival and departure experience during your visit. We value all our guests and conduct ongoing...

Woollahra, Australia
Reviewed 7 January 2015

Stayed one night before boarding cruise. Had stayed there previously after a cruise. International hotel with all expected facilities. Large well-furnished room on upper level with great views and lovely bathroom with spa bath. Nespresso machine in room. Ate at their Chinese restaurant with good vegetarian selection. Also well-located for Raffles Hotel and Marina Bay. Would definately stay there again.

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Helpful?
Thank henriettaSydney
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear valued guest Thank you for sharing your feedback with us on TripAdvisor; we are glad that you enjoyed your stay with us and hope to welcome you back again when you're next in Singapore. Warm regards Cheryl Ng Director of Marketing

Manila, Philippines
Reviewed 7 January 2015

Spent 2 nights in Pan Pacific During a Short Stay in Singapore. Room: I had booked a Panoramic King Room with King Bed. The room was decent in size, well appointed (with good amenities), had a very nice and spacious toilet, with a comfortable bed and pillows. Wifi Connection was good. (+): The room had a Nespresso Machine too (being...

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3Thank Tarek H
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Tarek Thank you for sharing your feedback with us. While we are glad you enjoyed some parts of your stay, we are sorry that not all of it met your expectations. While we conduct regular technological checks on our guestroom equipment, there are occasions when the in-room technology such as the TV malfunctions; to address this, we have set...

Melbourne, Australia
Reviewed 6 January 2015

We arrived on Boxing Day, late afternoon tired as we had a two year old travelling with us. Even though the wait was a little longer than I would like at reception upon reaching the desk the staff were extremely helpful. There was a hiccup (Not the Hotels) in that there was advised that a cot for the toddler was...

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Helpful?
Thank ianrichards8
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear ianrichards8, Thank you for your honest feedback, we are delighted that you enjoyed an overall positive stay with us during the Christmas season. Our rooms, restaurants and public areas were transformed and we are happy to hear that you enjoyed the refreshing experience. We are also very pleased that you found our associates helpful and friendly and we glad...

Kandy, Sri Lanka
Reviewed 6 January 2015

Had the best stay ever at the Pan Pacific Singapore. The club rooms were amazing, the lounge is one of the best in Singapore . The service was outstanding. The breakfast and the food quality in the lounge was superb.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank 724pradeep
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear valued guest We are glad that you enjoyed your stay with us and the Pacific Club on level 38. We look forward to welcoming you back again soon. Warm regards Cheryl Ng Director of Marketing

Dubai, United Arab Emirates
Reviewed 5 January 2015

Stayed here just 2 nights, but the hotel was able to prove to me how good they are. Pros: good location close to Marina bay and attached to a mall, very nice view of the MBSH, everything clean, bathroom nice, comfortable bed, staff very friendly and send assistance quickly, very nice lobby, quick internet Cons: nothing worth mentioning I give...

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Helpful?
Thank tarektabbara
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear valued guest Thank you for sharing your feedback with us on TripAdvisor; we are glad that you enjoyed your stay with us as well as our central location in Marina Bay. We look forward to welcoming you back again soon. Warm regards Cheryl Ng Director of Marketing

Utah
Reviewed 4 January 2015

Pan Pacific Hotel, Singapore (December 2014) There are so many hotels in Singapore making a decision is a bit of a challenge. After reading a number of TripAdvisor reviews and checking with a Singapore business associate, I decided on the Pan Pacific Hotel. It is not far from the cruise ship marina and in the center of the city. I...

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Helpful?
1Thank UtahScuba1
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Peter Thank you for selecting us as your hotel of choice; we strive to create memorable hotel experiences for our guests and are glad that we succeeded for the most part in achieving this for you and your family. The Atrium lounge on ground level features the longest bar in Asia and its design maximises the 35-storey atrium design...

London, United Kingdom
Reviewed 4 January 2015

My wife and I stayed for ten days taking in Christmas and the New Year. The Hotel is situated in a great central location for visiting the City and greater Singapore. There is easy access to the Metro (MRT) via the Promenade MRT station and walking distance to many of the Cities attractions. The Hotel staff were friendly and efficient...

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Helpful?
Thank Scottkjs
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Scottkjs We are glad that you enjoyed your stay with us and the convenience of our central location as well. We would like to wish you and your wife a Happy Belated New Year and look forward to welcoming you back again soon. Warm regards Cheryl Ng Director of Marketing

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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Atrium
The Atrium
Cuisines: Bar, Contemporary, Pub
Rang Mahal
Rang Mahal
Cuisines: Indian, Asian
Brunch
Brunch
Cuisines: Chinese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 

Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: ₹ 12,502 - ₹ 26,247 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Pan Pacific Hotels Group, Hotels.com, Priceline and Jetsetter so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific
Hotel Style:
#6 Romantic Hotel in Singapore
#8 Family Hotel in Singapore
#9 Business Hotel in Singapore
#14 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Singapore staff and other travellers.
106 questions
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Questions? Get answers from Pan Pacific Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are best city view.”
 of 5 bubbles aysukbs, 26 Mar 2017 | Read review
“Stayed on level 23 but the higher you go the better the view.”
 of 5 bubbles 171mst, 23 Mar 2017 | Read review
“It pays out to book a Pacific Club Room in the upper floors with separate elevators.”
 of 5 bubbles Tiger49, 20 Mar 2017 | Read review
“Try the Marina Bay Sands, much better”
 of 5 bubbles BONNIETRAVELSFOREVER, 20 Mar 2017 | Read review
“Rooms were nice”
 of 5 bubbles 659mst, 19 Mar 2017 | Read review
5 of 5