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Furama City Centre

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Traveller (1840)
Room & Suite (713)
Dining (110)

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About

#107 of 342 hotels in Singapore
Location
Cleanliness
Service
Value
An ASEAN Green Hotel and BCA Green Mark Platinum Award (Existing Buildings) winner, Furama City Centre is centrally located in Chinatown, in the Central Business District (CBD) and at the fringe of Shenton Way. This exquisite 445-room business hotel is equipped with wireless broadband connection and function rooms that can seat up to 750 guests. With a range of accommodation choices, guests are assured of a comfortable stay with its 24-hour room service, an in-house F&B outlet - Tiffany Cafe & Restaurant – that serves food from a Malay kitchen, and a Lobby Lounge with an extensive wine and snacks list. Retail, dining, attractions and entertainment are easily accessible within walking distance. Chinatown MRT station is a short 5-minute walk via a sheltered link bridge, whilst the Singapore Changi Airport is a mere 20-minute drive away.
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Property amenities
Parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Paid wifi
Hot bath
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Chinese, Filipino, Indonesian and 1 more
3,844Reviews99Q+A100Room tips
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Excursion08075765303 wrote a review 17 Apr
1 contribution
Room was big , cean spacious ..walking distance to MRT and so convenient to marina bay and clarkq quay . surrounding is beautiful and few shopping centre nearby .Nice view from the pool .Service and food was great at Tiffany and like the happy hour ,1 for 1 beer from the lounge .Thanks to Desmond ,Lai Yun ,Alice ,Jane and Ivy at the lounge
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tiw S wrote a review 15 Apr
1 contribution
We had a great stay at Furama City Centre. The location is just a stone's throw away from the MRT station and Chinatown. It's very convenient. When we arrived at the hotel, the receptionist, Ralph Ng was very friendly and patient in helping us for some matters. We're grateful to have met a good customer service. His service and the overall hotel condition make me to come back again in future. Strongly recommended this hotel.
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Date of stay: April 2024
Value
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Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LeaRiv wrote a review 15 Apr
Lara, Australia1074 contributions292 helpful votes
Great affordable accommodation. Excellent location right in the thick of things in Chinatown. Booked 2 executive club rooms. Great views. Comfortable rooms. The executive lounge was a great perk. Coffees & snacks throughout the day & evening drinks for 2 hours included. The most amazing service by RayLim. So attentive & remembers your drink of choice. Yummy snacks. So friendly & and great entertainer. Would recommend this hotel
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Brian Wright wrote a review 14 Apr
Melbourne, Australia3 contributions
Our 12-day stay at Furama City Center was fantastic. The hotel staff were very helpful and accommodating, especially Ralph Ng who helped us during check-in. The hotel is family friendly and it's location is superb. We loved the daily buffet breakfast. Our stay was a great experience and we would definitely stay here again.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Furama Singapore, Marketing at Furama City Centre
Responded 1 week ago
Hi, Merlita W! Warmest greetings from Furama Singapore! We are thrilled to hear that you had an excellent stay with us. Ralph will be delighted to hear about how well you appreciated their service and assistance. We uphold the best standards for our guests and I am very happy to know that this exceeded your expectations. Please rest assured that your feedback has been documented properly and this will be used as our fuel to exceed our guests’ expectations even more. Our hotel is indeed blessed with its fantastic location, granting perfect access to Chinatown and just a great base in general to visit the rest of Singapore with its covered walkways to the MRT. Thank you once again for your feedback and we do hope to see you again at Furama in the future. Warm regards, Mae Tan Guest Engagement Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nigelmhealey wrote a review 14 Apr
Southwell, United Kingdom59 contributions32 helpful votes
+1
I have stayed in the Furama City Centre in Singapore dozens of times over the last 20 years. I abandoned hotels around Orchard Road for the Furama City Centre in Chinatown back in the early 2000s, as it is quieter and more affordable, in a more authentic part of the city. The hotel is located opposite a large upscale mall called Chinatown Point, near the Chinatown MRT. The People's Park Centre is adjacent and is an old-style Singapore mall with small shops and a large food court which I love in the basement. There are 7-Elevens every 50m. It is 10 minutes' walk to Clarke Quay for the touristic attractions and nightlife. The hotel has gone through a few remonts and it is still generally a good hotel. Its high point is the location, the size of the rooms and the friendliness of the staff. A particular shout out to Yvette who was really helpful. I am a member of the Furama First loyalty scheme, so I was particularly appreciative of getting a complimentary late check out at 3:00pm when I was leaving yesterday on a late night flight. The bad things: the rooms are showing their age. The stopcock in the toilet in my bathroom was worn and its was continually refilling very slowly, which was irritating. Maintenance came, but could not fix it although they made the noise a little less annoying. The air con appeared to be malfunctioning. I set it to 25C, but the room stayed constantly cold at 20C. In the end, I had to turn off the air con and the room temperature gradually rose to the ambient 23C, but the air became stuffy. Now the really bad things. The hotel's "Conserve" policy means that, despite paying international rates, they only service your room every three days - seriously - and even then only make the bed. Towels and sheets are not changed unless requested. I have no problem with encouraging guests not to ask for towels and sheets to be changed, but when you are paying a fixed rate per night, it is not reasonable to withdraw standard hotel services and expect guests to keep paying. This is greenwashing and just a way to price gauge guests. I would also have no problem with the hotel charging a full service daily rate and a lower Conserve daily rate, but I seriously object to this greenwashing as a backdoor route to cutting services and laying off staff. The second really bad thing is that room service has been replaced by a QR code, requiring you to order online and pay by credit card in advance. Instead of getting a meal prepared and delivered by the hotel, instead someone turned up with a couple of cardboard boxes of lukewarm food and a wooden fork. They didn't even include what I had ordered. Most of the food was inedible and went in the trash, but it still cost nearly SGD40. This is wholly unacceptable for an international hotel. This business model is creeping into some of the mid-range hotels in Ireland and I hate it. I would rather order via Uber or JustEat. It also means you are left with used boxes of congealed food, as no-one in the hotel collects the empties... in the Furama City Centre for three days. Conserve and get rats! Sadly, after 20 years, this will be my last visit to the Furama City Centre. I have many happy memories of this hotel over many yers, but I hate to see the quality sinking so badly.
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Date of stay: April 2024
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Furama Singapore, Marketing at Furama City Centre
Responded 1 week ago
Hello, nigelmhealey Warmest greetings from Furama Singapore! Thank you for your feedback. We appreciate your time leaving us a review about your experience during your stays with us. It has always been our top priority to provide our guests with the experience they deserve. Rest assured that your feedback has been documented properly for the improvement of our overall services to our guests. Our hotel is indeed blessed with its fantastic location, granting perfect access to Chinatown and just a great base in general to visit the rest of Singapore with its covered walkways to the MRT. Thank you once again for your feedback and we do hope to see you again at Furama in the future. Warm regards, Mae Tan Guest Engagement Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hanh N wrote a review 13 Apr
Escondido, California1 contribution
Hotel is right in Chinatown of Singapore. Close to everything. Good restaurants are everywhere. Walking distance to most major attractions. Room is clean with excellent maid service, her name is Trang. She is very helpful with great personality. Front dest staff is also great!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Furama Singapore, Marketing at Furama City Centre
Responded 1 week ago
Hello, Voyag598748! Warmest greetings from Furama Singapore! hank you for taking your time to leave us a review regarding your stay at our hotel. Our hotel is indeed blessed with its fantastic location, granting perfect access to Chinatown and just a great base in general to visit the rest of Singapore with its covered walkways to the MRT. Trang and our staff will be delighted to hear about how well you appreciated their service and assistance. We uphold the best standards for our guests and I am very happy to know that this exceeded your expectations. Please rest assured that your feedback has been documented properly and this will be used as our fuel to exceed our guests’ expectations even more. Thank you once again for your feedback and we do hope to see you again at Furama in the future. Warm regards, Mae Tan Guest Engagement Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wanderer37801280449 wrote a review 13 Apr
1 contribution
great hotel..very satisfying and outstanding such good customer service employees of the hotel . your service made our stay very enjoyable, the rooms are good and we had a good view very very nicw thank you again and have a great day to you guys
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Furama Singapore, Marketing at Furama City Centre
Responded 1 week ago
Hi, Wanderer37801280449! Warmest greetings from Furama Singapore! I am delighted to know that you had a relaxing and excellent stay with us. Feedback gathered from guests like you are essential and these help us maintain the expectations of our guests. It has always been our top priority to leave a remarkable experience to our guests from check-in down to the other amenities we offer. We take pride in upholding these practices to live up to the standards we have set for our guests. We do hope to see you again in your next stay! Warm regards, Mae Tan Guest Engagement Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Seaside14142549368 wrote a review 12 Apr
1 contribution
A perfect central location to easily access and explore most popular tourist locations. The property is showing it's age a little bit but rooms are spacious, comfortable, quiet and clean so no complaints whatsoever. Get the Executive Club package! It includes a bountiful Breakfast buffet and nightly happy hour between 6 - 8 in the club lounge where you may be lucky enough to meet Ivy, a 30-year veteran of the Hotel who is gracious, caring and hospitable beyond all expectations. Furama is lucky to have such an awesome ambassador. All the staff I encountered were friendly and professional but she definitely stood out. Hope to come back soon.
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Date of stay: April 2024
Value
Rooms
Location
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Furama Singapore, Marketing at Furama City Centre
Responded 1 week ago
Hi, Seaside1414549368! Warmest greetings from Furama Singapore! I am delighted to know that you had a relaxing and excellent stay with us. Feedback gathered from guests like you are essential and these help us maintain the expectations of our guests. It has always been our top priority to leave a remarkable experience to our guests from check-in down to the other amenities we offer. We take pride in upholding these practices to live up to the standards we have set for our guests. Our hotel is indeed blessed with its fantastic location, with Havelock MRT just a 5-minutes walk away for you to explore the neighbourhood and beyond. We do hope we can have the opportunity to serve you again should you next visit Furama. Warm regards, Mae Tan Guest Engagement Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tdaks wrote a review 12 Apr
Gosford, Australia107 contributions43 helpful votes
This charming hotel has been our home away from home for many many years. I still remember the Indian doorman in full regalia ( ala Raffles ). It's very well located for covered access to public transport. The service is efficient but friendly. The rooms are spacious and well appointed. 75 more sleeps to go...lol
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Date of stay: September 2023
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Location
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Trip type: Travelled as a couple
Room Tip: Put in a pretty please for the Marina Bay view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Furama Singapore, Marketing at Furama City Centre
Responded 1 week ago
Hi, tdaks! Warmest greetings from Furama Singapore! I am delighted to know that you had a relaxing and excellent stay with us. Feedback gathered from guests like you are essential and these help us maintain the expectations of our guests. It has always been our top priority to leave a remarkable experience to our guests from check-in down to the other amenities we offer. We take pride in upholding these practices to live up to the standards we have set for our guests. We do hope to see you again in your next stay! Warm regards, Mae Tan Guest Engagement Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shuang G wrote a review 11 Apr
1 contribution
The front desk is chaotic. We booked for about a week and stayed there for only one day, and had been told that we could check out a few days early and get refund for the days we would not stay. But when we checked out, the front desk could not provide us with the receipt and also told us to wait 20 days for the refund to be processed for the days we did not stay. But 4 months has passed, their refund still did not go through. Not only that, no one is responding to the case and our inquiries as if no one cares.It seems they could not realize their promise to the customers, and there are many mis-communications among the staffs. In addition, the hotel room and corridor have a bad smell, which is the reason we could not stay for longer and the front desk manager told us not to mention to others....
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Date of stay: December 2023
Value
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Location
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Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Furama Singapore, Marketing at Furama City Centre
Responded 1 week ago
Hi, ShuangG10 Thank you for taking time to leave us a review about your recent stay with us. We have noted your feedback and we are sincerely sorry about your frustrating experience and rest assured that we have taken your feedback very seriously as an opportunity for improvement. Our goal at Furama is to uphold the best standards and we apologize that this did not meet your expectations. I hope that we’ll have a chance again to serve you a better stay in the future. Warm regards, Mae Tan Guest Engagement Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹10,178 - ₹15,016 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
furama hotel singapore, furama city centre singapore, furama city centre hotel singapore, furama singapore
LOCATION
SingaporeSingaporePearl's Hill / Outram / Central Area/City Area
NUMBER OF ROOMS
445
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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FURAMA CITY CENTRE (Singapore) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Furama City Centre
Which popular attractions are close to Furama City Centre?
Nearby attractions include Ransack Puzzle Hunt Adventure (0.3 km), Chinatown (0.4 km), and Black Crow Taxidermy & Art (0.4 km).
What are some of the property amenities at Furama City Centre?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Furama City Centre?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Furama City Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Furama City Centre?
Yes, parking is available to guests.
What are some restaurants close to Furama City Centre?
Conveniently located restaurants include Chocoelf, Zazz Pizza, and FOC Restaurant.
Are there opportunities to exercise at Furama City Centre?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Furama City Centre have airport transportation?
Yes, Furama City Centre offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Furama City Centre located near the city centre?
Yes, it is 0.7 km away from the centre of Singapore.
Are any cleaning services offered at Furama City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Furama City Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.