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Sheraton Towers Singapore

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#75 of 309 Hotels in Singapore
Certificate of Excellence
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1,572 Reviews from our TripAdvisor Community

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Showing 1,343: English reviews
Sydney, Australia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 September 2014

I stayed at the Sheraton Towers in August of this year. I couldn't have had a better experience. The staff were incredible , particularly the concierge Ismail who was so helpful and friendly and very knowledgable. I had lost an article in transit, and he went out of his way to help me find it, which we did eventually. Saying... More 

Helpful?
2 Thank Bollinger1979
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Bollinger1979, Thank you for your wonderful review of Sheraton Towers Singapore! It is an absolute pleasure to hear that the service rendered by our associates were integral in making your stay a fabulous one. We are pleased that Ismail was able to assist in recovering your article from the transit. It is also great to learn that you enjoyed... More 

San Francisco
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 22 September 2014 via mobile

Stayed here for one night for a business meeting. It is located about 150 feet away from Newton subway station. You can get here from airport with subway they call NRT but you will need to transfer 3 times to get here. Not easy if you have luggages. i tried it. It was not bad but It is tough with... More 

Helpful?
1 Thank gchuang101
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear gchuang101, Thank you for your generous review. We are pleased that the location of the hotel as well as the comfort of the room has met your expectation. We strive to provide the best stay experience for every guest and it is heartening to hear that you enjoyed the warm hospitality extended by our friendly associates. Your compliments on... More 

Paris, France
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 17 September 2014

The Sheraton Towers is centrally located although not where I would have liked. It could have been closer to the shopping area. The building is pretty old style: marble and carpets everywhere! The rooms are dated: dark colors, old style bed... It is comfortable but do not come here if you are looking for something fun or exciting... The pool... More 

Helpful?
1 Thank lcardot
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Icardot, Thank you for sharing your review. While we are pleased that you enjoyed the hotel facilities and service rendered by our associates, we regret to hear that the interior furnishing is not up to your expectation. Your feedback has been noted for future refurbishment plans. Your comment on the breakfast variety will also be passed on to the... More 

Fairfax, Virginia
Level Contributor
85 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 7 September 2014

Great reception by the hotel staff even on arrival after a midnight flight. Everyone was sensitive to my needs and ensured the checking went quickly and my room requests options were perfect. Large living area so I never felt cramped, extremely comfortable setting, premier amenities. Checkout was fast and the staff had a taxi ready for me as son as... More 

Helpful?
Thank Gilliam D
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Gilliam D, Thank you for your kind review of our hotel. We are happy that you had a wonderful stay with us and enjoyed the warm hospitality extended by our associates. It is heartening to hear that your requests have been met. We thank you for your kind words and look forward to welcoming you back again. Best regards,... More 

Singapore, Singapore
Level Contributor
44 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 September 2014

Sheraton Towers on Scotts Road is is within walking distance to Orchard Road. Taxi is always nice but are often difficult to get - so be prepared to book it in advance - especially during weekdays and rainy days. Rooms are pretty standard - you get what you pay. Never liked the idea of showering in a bathtub, and I... More 

Helpful?
Thank LuxJw
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear LuxJw, Thank you for your kind review. We appreciate your feedback on the location, rooms and WiFi. With regard to your preference on the shower, we would like to share that we do have rooms with a separate shower facility. Please feel free to inform our front desk associates of your preference during your check-in so that we can... More 

Buchs St. Gallen, Switzerland
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 September 2014

We decided to choose this hotel over The Westin Singapore because of its location and of course the feedbacks/comments from members of TripAdvisor's. Upon arrival it was really a delight feeling for us as we arrived around 7am, the taxi driver didn't accept credit card payment (this is rare in Singapore as you can pay by international credit card or... More 

Helpful?
Thank Annedoduetschler
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Annedoduetschler, Thank you for sharing your recent stay experience with us. While we are pleased that you had a delightful arrival experience and enjoyed the fast check-in, we are sorry for any inconvenience caused with regard to the SPG program and your luggage handle. Please rest assured that we will review this matter for improvement. It was a pleasure... More 

Geneva, Switzerland
Level Contributor
65 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 4 September 2014

I really have nothing to say against this hotel. The staff is super nice, the rooms are cosy, the pool is great, the gym is perfect to keep on with you training routine, the breakfast is perfect, good location ... The only downside, of course, is that it's a little bit pricey...

Helpful?
1 Thank Racal24
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Racal24, Thank you for your kind review. It is truly a delight to hear that you enjoyed the service rendered by our associates and have found the rooms, pool and gym to be ideal. We are pleased that the breakfast and hotel location were up to your expectation too. We look forward to welcoming you back again. Best regards,... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 September 2014 via mobile

Always stay with Sheraton in US, first visit to Asia and Sheraton Towers did not disappoint. Especially love the 'privacy' panel outside the door! Great service overall, no less than expected. Will be back.

Helpful?
2 Thank TheFlynnsAway
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear TheFlynnsAway, Thank you for your kind review. We are honoured to be your choice of hotel during your recent trip to Singapore. It is heartening to hear that you enjoyed your stay with us and found the service rendered by our associates to be up to your expectation. We look forward to welcoming you back again. Warm regards, Director... More 

Singapore, Singapore
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 September 2014

So far this is the only hotel that met all my requests and even exceeded them. I requested for a high floor and I was given the highest floor. I requested for my room to be away from the elevator and was given a corner room far away from the elevator. I asked to change the bed sheets on the... More 

Helpful?
3 Thank Alson_Teo
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Alson_Teo, Thank you for taking time to share your detailed review of our hotel. It is heartening to hear that we have met your requests and expectations. We are also glad that you had a pleasant experience during your check-in and check-out. Your compliments on our Towers Executive Lounge and The Dining Room are appreciated and we are pleased... More 

Hyderabad, India
Level Contributor
96 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 31 August 2014

A lot of effort has been taken to make a business traveler at home, and this is common to Sheraton properties across the world. The room layout is minimal yet instinctive, and the view is pleasant. Enjoyed the stay!

Helpful?
1 Thank sandeeppillay
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear sandeeppillay, Thank you for your kind review. We strive to provide a comfortable stay experience for every guest and we are delighted to hear that our efforts have met your expectation. Your compliments on our room layout and view are greatly appreciated. Thank you for staying with us and we look forward to welcoming you back again. Best regards,... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Li Bai Cantonese Restaurant
Li Bai Cantonese Restaurant
Cuisines: Chinese, Asian
The Dining Room
The Dining Room
Cuisines: Chinese, Asian, Japanese, International
Lobby Bar
Lobby Bar
Cuisines: Bar, Pub
Pool Bar
Pool Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Towers Singapore is centrally located along Scotts Road, just 10-minute walk from the Orchard Road shopping and entertainment district. The Newton Interchange train station next door linking the Downtown and North South Lines makes the hotel easily accessible to major places of attractions. Featuring 420 elegantly appointed rooms and 13,400 square feet of prime function space made up of 17 event venues, the Hotel is equipped with the modern amenities and conveniences, including high-speed internet access and the fitness centre that overlooks the outdoor swimming pool. From the detailed elegant furnishings, delicate presentation of culinary experience to warm, discreet service, the hotel believes in pampering its guests with the comfort, luxury and conveniences that they are accustomed to at home. ... more   less 

Additional Information about Sheraton Towers Singapore

Address: 39 Scotts Road Sheraton Towers Hotel, Singapore 228230, Singapore
Region: Singapore > Singapore
Price Range: ₹ 10,624 - ₹ 19,878 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Towers Singapore 5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Sheraton Towers Singapore Hotel Singapore
Sheraton Hotel Singapore
Sheraton Singapore
Singapore Sheraton
Hotel Style:
#28 Spa Hotel in Singapore
#55 Business Hotel in Singapore
#67 Romantic Hotel in Singapore
#68 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Towers Singapore staff and other travellers.
4 questions
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Questions? Get answers from Sheraton Towers Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quality of food delivered by room service was not very good”
 of 5 bubbles RuurdvanElburg, 17 Nov 2016 | Read review
“higher floor”
 of 5 bubbles saeedderhami, 27 Oct 2016 | Read review
“I prefer the highest ones”
 of 5 bubbles alvarop757, 4 Oct 2016 | Read review
“5th floor same level as gym and pool.”
 of 5 bubbles brnrd_h, 25 Sep 2016 | Read review
“All rooms are good”
 of 5 bubbles armin1974, 20 Sep 2016 | Read review
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