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Sheraton Towers Singapore

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#75 of 309 Hotels in Singapore
Certificate of Excellence
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Sheraton Towers Singapore
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1,572 Reviews from our TripAdvisor Community

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Showing 1,343: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

First time holding a event at Sheraton Towers Singapore, and it was a great success. Very thankful to the crew especially Liwen, who was the one assisting and coordinating for the whole of our corporate event from the initial planning till the day itself. Despite having last minute changes just the day before, Liwen still able to manage our requirement... More 

Helpful?
1 Thank Tan J
Honolulu, Hawaii
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW via mobile

I started coming to this hotel in the 1990's when it was the latest and greatest. Over the years my fondness led me to always make it my first night stay. Many new hotels have come to Singapore since then and often they were newer and greater but the recent redo of this property brought it back to one of... More 

Helpful?
1 Thank remote184
STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear remote184, Thank you for your review, it is a pleasure to have you with us again and we very much value your loyalty. We are delighted to note that you are satisfied with your stay and our services rendered. Rest assured that we have duly noted your feedback for review and improvement as well. We look forward to welcoming... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Great place, very comfortable & convenient location. Service is spot on & Tower Executive Lounge is on point See you really soon 👌🏽 The ginger bread house is stunning 😍 Pierrick Boyer on social media

Helpful?
3 Thank PierrickBoyer
STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Pierrick, It was a pleasure having you stay with us at Sheraton Towers Singapore and we thank you for your time in sharing your experience on Trip Advisor. We are delighted to note that you have been satisfied with your stay, our services rendered, convenient location, Towers Executive Lounge and Christmas decor. We look forward to welcoming you back... More 

Shanghai, China
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Location is quite convenient despite not being on Orchard Road itself. Subway at doorstep and walking distance to main shopping belt. Service is generally good. However, disappointed that management can make big mistake with guest information. Also, the property is really old. Given its pricing range, worth to consider.

Helpful?
Thank ttwee
STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear ttwee, Thank you for staying at Sheraton Towers Singapore and for sharing your experience with us. We are pleased to know that you liked our convenient location and service rendered. Rest assured that we have duly noted your feedback on our décor for review and improvement. It is also regrettable to learn of the shortfall encountered. We appreciate your... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

My hubby and I visit Singapore often at least once a year for visiting his family. We stayed in Sheraton SG this time in March because of an award stay. Hotel is located less than 5 mins walking from MRT (metro) station and just 2 to 3 stations to Orchard Road. There were lots of greens around hotel and feel... More 

Helpful?
Thank Sofia W
STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Sofia W, It was a pleasure having you with us and we thank you for your valuable time in sharing your experience on Trip Advisor. We are delighted to hear that you have been satisfied with our service and convenient location. Rest assured that we have also duly noted your feedback for review and improvement. We hope to see... More 

Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 1 week ago via mobile

Dear good folks at Sheraton, I would like to extend my deepest appreciation to Ms Sim Liwen, your Business Development Executive, for her excellent service! I called her in the morning to request for a prayer room as we would be attending a dinner at your ballroom later in the evening. She not only kindly obliged but surpassed my expectation... More 

Helpful?
Thank MrsSham_alias_azzie
STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear MrsSham_alias_azzie, It was a pleasure having you with us and we thank you for your valuable time in sharing your experience on Trip Advisor. We are delighted to note that you have been satisfied with our services rendered, particularly that of Liwen. Rest assured that we will pass on your kind words to her. Your positive feedback is a... More 

Sydney, Australia
Level Contributor
81 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 1 week ago

This is an all around decent hotel. Nothing particularly memorable and nothing to really complain about apart from a few picky points in relation to SPG recognition. A safe steady Singapore choice. Pros: - Location is pretty good. Not far from Orchard Road. Just a short walk to Newton Food Centre and also very close to the subway. - Consistent... More 

Helpful?
Thank OzCol1981
STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear OzCol1981K C, Thank you for sharing your review following your stay here at Sheraton Towers Singapore. We are pleased to learn that you liked our convenient location, service, pool and fitness centre. However, it is regrettable to learn of the shortfall encountered during your stay pertaining to your shower. We truly appreciate your valuable feedback and would certainly welcome... More 

Hong Kong, China
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 week ago via mobile

Very kind to upgrade the room to a large suite and arrange a birthday cake and balloons for my parent's birthday. Enjoyed the outdoor pool and well appointed gym. Thank you making the staycation a special one!

Helpful?
Thank K C
SheratonTwsSpor... M, Management Team at Sheraton Towers Singapore, responded to this review

Dear K C, It was a pleasure having you stay with us and we thank you for your valuable time in sharing your experience on TripAdvisor. We are pleased to learn that you enjoyed your stay and liked the upgrade, pool and fitness centre. We also hope that your parents had a memorable birthday celebration and look forward to welcoming... More 

Minneapolis, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

What an excellent hotel. Best service ever. Very clean. Great night's sleep. Hotel was quiet and bed/pillows very comfortable. I normally don't sleep well away from home but this was an exception. My favorite hotel ever.

Helpful?
3 Thank Deb K
SheratonTwsSpor... M, Management Team at Sheraton Towers Singapore, responded to this review

Dear Deb K, It gives us a great pleasure having you stay with us during your trip to Singapore. We are heartened to know that you had a peaceful, comfortable and memorable stay and also appreciated the service of our associates. Thank you for your review and we look forward to being of service to you again! Warm Regards, Sheraton... More 

Greater London, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

Stayed at the hotel during my 3 days trip to Singapore, the staff there are all AMAZING, very friendly and help. Regardless who you ask in the hotel they are all able to give you accurate and useful info about Singapore which makes our trip a lot more easier and enjoyable . only minor thing would be the breakfast are... More 

Helpful?
1 Thank Wing H
SheratonTwsSpor... M, Management Team at Sheraton Towers Singapore, responded to this review

Dear Wing H, It was a pleasure having you stay with us at Sheraton Towers Singapore and we thank you for your valuable time in sharing your experience on Trip Advisor. We are delighted to note that you have been satisfied with your stay and our services rendered. Rest assured that your feedback is very important to us and we... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Li Bai Cantonese Restaurant
Li Bai Cantonese Restaurant
Cuisines: Chinese, Asian
The Dining Room
The Dining Room
Cuisines: Chinese, Asian, Japanese, International
Lobby Bar
Lobby Bar
Cuisines: Bar, Pub
Pool Bar
Pool Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Towers Singapore is centrally located along Scotts Road, just 10-minute walk from the Orchard Road shopping and entertainment district. The Newton Interchange train station next door linking the Downtown and North South Lines makes the hotel easily accessible to major places of attractions. Featuring 420 elegantly appointed rooms and 13,400 square feet of prime function space made up of 17 event venues, the Hotel is equipped with the modern amenities and conveniences, including high-speed internet access and the fitness centre that overlooks the outdoor swimming pool. From the detailed elegant furnishings, delicate presentation of culinary experience to warm, discreet service, the hotel believes in pampering its guests with the comfort, luxury and conveniences that they are accustomed to at home. ... more   less 

Additional Information about Sheraton Towers Singapore

Address: 39 Scotts Road Sheraton Towers Hotel, Singapore 228230, Singapore
Region: Singapore > Singapore
Price Range: ₹ 10,624 - ₹ 19,878 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Towers Singapore 5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Sheraton Towers Singapore Hotel Singapore
Sheraton Hotel Singapore
Sheraton Singapore
Singapore Sheraton
Hotel Style:
#28 Spa Hotel in Singapore
#55 Business Hotel in Singapore
#67 Romantic Hotel in Singapore
#68 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Towers Singapore staff and other travellers.
4 questions
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Questions? Get answers from Sheraton Towers Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quality of food delivered by room service was not very good”
 of 5 bubbles RuurdvanElburg, 17 Nov 2016 | Read review
“higher floor”
 of 5 bubbles saeedderhami, 27 Oct 2016 | Read review
“I prefer the highest ones”
 of 5 bubbles alvarop757, 4 Oct 2016 | Read review
“5th floor same level as gym and pool.”
 of 5 bubbles brnrd_h, 25 Sep 2016 | Read review
“All rooms are good”
 of 5 bubbles armin1974, 20 Sep 2016 | Read review
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