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Sheraton Towers Singapore

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#73 of 309 Hotels in Singapore
Certificate of Excellence
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Sheraton Towers Singapore
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1,622 Reviews from our TripAdvisor Community

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Showing 1,388: English reviews
Las Vegas, Nevada
Reviewed 3 days ago NEWvia mobile

We're staying in this hotel currently for 5 days for a business trip. They gave us a room on the 14th floor but the smell was funky, like wet carpet and mold. Im allergic to dust and i started sneezing, when we complained about the room we got transferred to the 18th floor immediately. You can already tell the difference...

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Helpful?
Thank Cathy M
STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Cathy M, Thank you for the review of your recent stay. We regret to learn of the shortfalls you experienced and would like to sincerely apologize for it. Rest assured that we have taken note of your feedback for review and improvement. Should your travels bring you back to Singapore, please reach out to our Duty Manager and we...

Manila, Philippines
Reviewed 4 days ago NEWvia mobile

Stayed there for business and the first and last impression of just your above average hotel which is quite boring stayed: -Service was good, like most Sheratons -Room was pretty ok and they also offered free rentable cellphones with data -Breakfast was ok, i loved their coffee -Location was good, just a few hundred meters from Orchard -The overall feel...

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Helpful?
Thank migidj11
STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear migidj11 Thank you for the review of Sheraton Towers Singapore. We are glad the service, convenient location and coffee were up to your expectations. We look forward to welcoming you back again! Warm regards, Victoria Ngian Director of Rooms

Reviewed 4 days ago NEW

The hotel is in a good location not far from Orchid Road the premier high-end shopping destination in Singapore. Quality of the room was not bad all though the AC could do with a cleaning as well as a bit of vacuuming under the bed. The pool looked inviting and the gym was well setup.

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Helpful?
Thank Bluesheik
STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Bluesheik Thank you for your positive review of Sheraton Towers Singapore. It gives us great pleasure having you stay with us during your trip to Singapore. We are heartened to know that you had a pleasant stay and appreciated our convenient location, guestroom and our facilities. Your feedback on the guestroom has also been duly noted. Thank you for...

Minnesota
Reviewed 6 days ago NEW

I was very disappointed in this hotel. I have never been treated so poorly as a Platinum member as I was at this hotel. I was left standing in the driveway with three suitcases. Nobody was working the door of the hotel. A random guest saw me and held the door open so I could get inside the hotel. I...

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Helpful?
Thank GTINTC11
STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear GTINTC11, Thank you for sharing your experience with us. We are heartened to know that you liked our Towers Executive Lounge. However, it is disappointing to hear of the shortfalls faced during your stay and we would like to sincerely apologise for it, this is certainly not the hallmark Sheraton hospitality that we strive to deliver to our guests....

Shanghai, China
Reviewed 1 week ago

Arrived at the hotel early in the morning (8am). Front desk was very nice to allow me access to my room this early. Very considerate. No currency exchange for CNY in the hotel. Could consider a better service.

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Helpful?
Thank Xin Z
STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Xin Z, It was a pleasure having you stay with us. We are delighted to note that you had an enjoyable stay and liked our early check in. Rest assured that we have duly noted your feedback for consideration. We look forward to welcoming you back again! Warm Regards, Victoria Ngian Director of Rooms

San Diego
Reviewed 1 week ago

This property has become one of our corporate hotels in Singapore, so I stayed here for 2 nights. Unfortunately for me, its merely average in every sense of the word. Upon check in, I was given room 1624 which was a normal room with king size bed. No upgrade was offered even though I'm SPG Platinum. The room was decent...

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Helpful?
Thank Sameer R
STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Sameer R, Thank you for your review. We are pleased that you appreciated our convenient location. However, we are disappointed to know that your stay did not meet your expectations. Rest assured that we have duly noted your feedback for review and improvement. Additionally, we very much value SPG Platinum members like you. As Singapore is a gateway city...

Arundel, United Kingdom
Reviewed 1 week ago

We stayed at the Sheraton Towers for a few nights either side of a diving trip. We appreciated the central location with convenient access to MRT and bus services. The hotel itself was well managed and we encountered professional, helpful staff in all departments. The rooms on the SPG floors were pleasantly decorated and furnished. The bed was extremely comfortable...

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Helpful?
Thank Meraprime
STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Meraprime, It was a pleasure having you stay with us. We are delighted to note that you had an enjoyable stay and liked our Lobby Bar, convenient location and service. We look forward to welcoming you back again! Warm Regards, Victoria Ngian Director of Rooms

Jakarta, Indonesia
Reviewed 1 week ago

I stayed there for 2 nights while my family stayed for 4 nights, Despite of running 90% occupancy, they managed to put us on the same floor without even waiting for our rooms. The property overall well maintain even the hotel isn't new. Ms. Sam, the receptionist, was very help full on my arrival, and Mr. Ismail, the chief concierge,...

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Helpful?
1Thank D M
STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear D M, It gives us great pleasure having you stay with us during your trip to Singapore. We are heartened to know that you had a great stay and appreciated the service of our associates, particularly that of Sam and Ismail. Rest assured that we will pass on your kind words to them. We look forward to welcoming you...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

Worst ever experience got in one of the top hotels in Singapore. Beware they lock the guest outside means they lock the access card when you out of the room. It happened twice with us. First time they locked us, i think 3 days after our stay, without any intimation stating that we need to give more security money. Would...

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Helpful?
2Thank Komal S
STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear KomalS, Thank you for sharing your experience with us. We are heartened to know that you liked our convenient location, suite and service of our associates at our front desk, main entrance and F&B, particularly that of Lalikumar and Joanne. Rest assured that we will pass on your kind words to them. However, it is regrettable to hear of...

Hong Kong, China
Reviewed 2 weeks ago

We visited this hotel during last Christmas. We had breakfast with great variety, tidy but old decorated room, nice reception services. The hotel is situated near the Newton MRT, quite convenient location. Overall, a typical Sheraton standard hotel....

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Helpful?
2Thank Chunchun2014
STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Chunchun2014, It gives us great pleasure having you stay with us during your trip to Singapore last Christmas. We are heartened to know that you had a great stay and appreciated our convenient location, breakfast and service of our associates. Rest assured that we have duly noted your feedback on our décor for review and improvement. We look forward...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Li Bai Cantonese Restaurant
Li Bai Cantonese Restaurant
Cuisines: Chinese, Asian
The Dining Room
The Dining Room
Cuisines: Asian, International
Pool Bar
Pool Bar
Cuisines: Bar, Pub
Lobby Bar
Lobby Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Towers Singapore is centrally located along Scotts Road, just 10-minute walk from the Orchard Road shopping and entertainment district. The Newton Interchange train station next door linking the Downtown and North South Lines makes the hotel easily accessible to major places of attractions. Featuring 420 elegantly appointed rooms and 13,400 square feet of prime function space made up of 17 event venues, the Hotel is equipped with the modern amenities and conveniences, including high-speed internet access and the fitness centre that overlooks the outdoor swimming pool. From the detailed elegant furnishings, delicate presentation of culinary experience to warm, discreet service, the hotel believes in pampering its guests with the comfort, luxury and conveniences that they are accustomed to at home. ... more   less 

Additional Information about Sheraton Towers Singapore

Address: 39 Scotts Road Sheraton Towers Hotel, Singapore 228230, Singapore
Region: Singapore > Singapore
Price Range: ₹ 12,030 - ₹ 19,423 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Towers Singapore 5*
Number of rooms: 420
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Asiatravel.com Holdings, Expedia, Agoda, Ctrip TA and Travelocity so you can book your Sheraton Towers Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Towers Singapore Hotel Singapore
Sheraton Hotel Singapore
Sheraton Singapore
Singapore Sheraton
Hotel Style:
#28 Spa Hotel in Singapore
#55 Business Hotel in Singapore
#66 Luxury Hotel in Singapore
#67 Romantic Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Towers Singapore staff and other travellers.
5 questions
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Questions? Get answers from Sheraton Towers Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the garden side have a great view over Singapore.”
 of 5 bubbles MeH17, 16 Jan 2017 | Read review
“high and away”
 of 5 bubbles chainleank, 7 Jan 2017 | Read review
“High floor”
 of 5 bubbles damiens115, 7 Jan 2017 | Read review
“kamar dilantai paling atas....diatas lantai 20 memiliki view kota yang lebih baik”
 of 5 bubbles BaliLegong, 6 Jan 2017 | Read review
“Terrace rooms have direct access to the pool and gym, which is handy for those with fitness or just-splashing-around aspirations...whatever.”
 of 5 bubbles MadsMumCairns, 4 Jan 2017 | Read review
5 of 5