While there are some less than favorable reviews lately, we found this hotel to be perfect for a three day stop over in Singapore. The location was amazing, being very central to everything that a tourist would want to do. The room was in great shape, the filtered water machine worked well, and the front desk was very friendly. We stayed in one of the Gold level rooms and had access to the lounge in the morning for breakfast. One negative that we experienced was a poor afternoon tea in Antidote. The kids were pretty much finished their food before we even got our ffod, and a large group of 8 people drinking afternoon beers were sat right next us as we tried to have a quiet tea....not really a relaxing atmosphere.
I stayed at this hotel just prior to the Singapore Formula 1. I have stayed here several times before and think everything about this hotel is perfect. Also I would like to make mention of Ismail who greets people as they enter and leave the hotel and adjoining mall and Stamford hotel. We enjoy seeing Ismail and he adds a lovely personalised touch to the hotel. The rooms at this hotel feel extremely clean, some of the rooms have amazing views, the restaurant facilities at both the Fairmont and Swissotel are very good and both of the hotels have the ability to charge from either hotel to your room. Great pool and great location also above the MRT train station. Perfect hotel for a Singapore stay.
Positive: > Room is large, cleaned and view was great > Bathroom is spacious, and shower was powerful Areas for improvements; > Balcony area looks dated, not inviting. Would be good if you can put some plants/chairs/or refurbish it > Was hoping for some Le Labo toiletries when we first checked in as we saw that on other reviews. We had to ask the butler if it's available and thankfully he brought us some. > Welcome drink - we saw this only on the second day on a letter that was slipped into our room. We wished this could have been made known right when we checked-in. We end up didn't going for the welcome drink.
North tower is so old, I gets noisy when the neighbourinf room has a shower. Worse still, i had a faulty safe which was just stupidly handled. The guy came and just dropped a replacement safe on the floor and the security had no idea what to do with it except to remove it. Was shocked how badly trained the staff are
We had a wonderful 7 days stay at this hotel. The rooms are quite big and nicely decorated with comfortable beds. The location is very convenient, a metro station (City Hall) is just „in-House“ and many sight-seeing spots are within walking distance (e.g. Merlion, Marina Bay Sands etc.). The Club lounge of the Fairmont is worth the money, great food and drinks and very nice staff. We will certainly stay again at the Fairmont when coming to Singapore.
Excellent service during check in. Nice view, clean and comfortable for the room. Good experience at Fairmont Gold Lounge, nice food, nice drink and good service provided by all staff during dinner and breakfast. Fairmont Hotel conveniently located @heart of the city. 👍👍👍
We really enjoyed our stay at this hotel. Speedy check in. Upgraded us to a new room which was so beautiful. Fantasy views. Loved the water tap instead of plastic bottles. Bathroom was luxurious. Lots of choice at breakfast (but the coffee needs improvement) Perfect location right next door to Raffles. Pool was really nice with bar service. Stayed previously at Marina bay but prefer The Fairmont. Will definitely return when next in the area.
The staff are so helpful, arranging tickets for the zoo, gardens by the bay & a booking for lunch at Skai restaurant. Our room was very spacious, large bathroom, the shower had excellent water pressure, lighted make up mirror. King size bed, work station, great balcony with a lovely view. Housekeeping services where very efficient.
Everything was smooth, and we received very efficient service. I would recommend this hotel mainly for business travel. This time I stayed with my family, and it was okay because it was a short stay. The rooms with bay views are outstanding, highly recommended. Definetely, the best view you can get.
We had a fantastic 5 nights at the Fairmont. Stayed in the renovated deluxe rooms in the South Tower with fantastic views of the Marina. All staff are wonderful, very friendly and extremely helpful. I think the location is the best in Singapore. Attached to the Raffles City Mall and MTR. Breakfast at Prego was plentiful and delicious. The gym is very well equipped and my sons loved the spa and sauna which they used every day. There is a beautiful scent throughout the lobby which is very soothing and calming when walking through. We loved our stay and hope to return in the near future. Highly recommend.