We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Swissotel Merchant Court Singapore

TravelocityUS$ 174*
View Deal
#38 of 306 Hotels in Singapore
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 197*
US$ 174*
US$ 197*
US$ 174*
US$ 197*
US$ 174*
Compare best prices from top travel sites
and 12 more sites!
Professional photos
Swissotel Merchant Court Singapore
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

4,303 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Swissotel Merchant Court Singapore
See the most recent reviews
Showing 3,486: English reviews
Singapore
Reviewed 6 December 2014 via mobile

We had a one night stay. Parking Is free so it's good for those who drive. Better then at swiSsotel Stamford. They upgraded our rooms so it's much more spacious. The swimming pool is big and has a children pool with a slide so the children had much fun. Another plus is many restaurants at Clarke quay and central mall....

 Report
Helpful?
Thank Seahlydia
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Seahlydia, Thank you for your kind review and generous rating which I am delighted to note that you and your family had an enjoyable staycation with us in which you were pleased with the comfort of our room and the convenience of our location. It is great to also note that your children had much fun at our Outdoor...

A TripAdvisor Member
Perth
2 reviews
Reviewed 5 December 2014

Great amenities, staff and restaurant was great but found better value in the a la carte menu than the buffet. Don't bank on an upgrade as advertised on the website because you never get it- no matter how far in advance you book or pay. We had 3 couples staying and arriving at different times over 12 days and none...

Review collected in partnership with Swissotel Hotels & Resorts
 Report
Helpful?
Thank A TripAdvisor Member
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Guest, Thank you for your kind review. I am pleased to note that you were delighted with the hospitality extended by our team members, Food and Beverage offering as well as our in-room amenities. Please accept my sincere apology for the disappointment over the unavailability of a room upgrade due to the high occupancy we were expecting. I appreciate...

Reviewed 4 December 2014

arrived Saturday afternoon. Were upgraded to a better room. Bed, airco, toilet and bathroom were excellent. Friendly helpful staff. Went for a walk along Riverside which is next to the hotel around 7 pm. Were continually accosted by waiters wanting you to eat their produce. After a few minutes just walk past and generally ignore.

 Report
Helpful?
1Thank John S
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear John S, Thank you for your kind review. I am delighted to hear of your pleasant stay with us and that you and your friends enjoyed the comfort of our room and our Swiss hospitality. I hope you had a fun experience exploring the many dining options around the iconic Clarke Quay as well and my team and I...

Reviewed 4 December 2014 via mobile

The hotel is near by the river which has many yummy seafood restaurants [Chilli Crab, YUM!!] and not too far from most of the tourist attractions. With friendly staffs of the hotel made my first time travel to singapore more memorable!!

 Report
Helpful?
1Thank Wawa K
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Wawa K, Thank you for choosing Swissôtel Merchant Court as your choice of accommodation during your first visit to Singapore. I am pleased to hear that we were able to make your travel experience more memorable and that you enjoyed our Swiss hospitality and the convenience of our location. My team and I look forward to welcoming you and...

Perth, Australia
Reviewed 4 December 2014

Stayed at this hotel with 2 friends 24th November for 5 days . Brilliant location minutes walking distance to Clarke Quay & its vibrant night life heaps of eating places to choose from . All staff amazing so friendly & obliging ,rooms very well maintained & comfortable requested a mattress topper which was placed on the bed within minutes.Hotel very...

 Report
Helpful?
Thank jen4504
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear jen4504, Thank you for your kind review and generous compliments which is truly heartwarming to note. I am pleased to hear of your high praises of the hospitality rendered by our team members, and that you enjoyed our hotel’s location, comfort of our rooms, breakfast selection as well as the facilities in place. I hope that you had a...

Perth, Australia
Reviewed 3 December 2014

Fantastic Hotel and great location directly on Clarke Quay which is accessible to China Town, Train, Shopping and 7 minute taxi ride to Orchard Road. We had a Club Floor River View room which you pay a little extra but is well worth it as you have 2 hours of canapes and drinks (canned soft drinks, red and white wine,...

Review collected in partnership with Swissotel Hotels & Resorts
 Report
Helpful?
Thank Julzm1958
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Julzm1958, Thank you for choosing to stay with us at Swissôtel Merchant Court. I am pleased to hear that you and your friends enjoyed your stay with us especially the use of our Executive Club Lounge and the convenience of our location. Your recommendation for our hotel is much appreciated and my team and I look forward to welcoming...

Perth, Western Australia, Australia
Reviewed 3 December 2014

We stayed at this hotel for 7 nights on a family holiday. Check In and Check Out was smooth. We were upgraded to a lovely pool view/river view room and it was spacious for the 3 of us. The location was excellent and can't be faulted. Everything is so close and the train station across the road. The pool area...

 Report
Helpful?
1Thank Sandra H
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Sandra H, Thank you for giving us a perfect rating. It is truly a pleasure to note of your fantastic stay experience with us during your recent family holiday, and that you and your family were especially delighted with our location, breakfast selection, as well as the hospitality rendered by our team members. My team and I are honoured...

Middle Park
Reviewed 3 December 2014

Poor housekeeping. Did not get serviced until past 4pm. TV did not work. Charged for internet when it was supposed to be free. Incorrect explanation by check out on the reason for charge. It is a scam to catch travellers not noticing this charge and have no time to investigate.

Review collected in partnership with Swissotel Hotels & Resorts
 Report
Helpful?
2Thank 502lengh
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear 502lengh, Thank you for sharing your review. I am concerned to note of the issues highlighted and would like to take extend my sincere apologies for the shortfall in your overall stay experience. Following your comment, our team members have been counselled accordingly on the importance of ensuring clear advice is provided to guests at all time to prevent...

Sydney Australia
Reviewed 3 December 2014

I stayed at the hotel for a week for work and found the staff to be very welcoming, helpful and efficient. The room was spacious and well appointed - the Nespresso coffee machine in the room is an absolute winner! There was a sizable working area with enough powerpoints and office supplies which I appreciated. The bathroom was roomy and...

 Report
Helpful?
1Thank Emerys2008
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Emerys2008, Thank you for your kind review. It is a pleasure to receive your kind compliments on your stay with us, especially in the areas of service, room comfort, amenities, Food & Beverage offerings, facilities, as well as our location. Your praises are much appreciated and will undoubtedly spur us in achieving service excellence as always. Thank you once...

Perth, Western Australia, Australia
Reviewed 2 December 2014

The hotel is very well located, overlooking Clarke Quay and around the corner from the nearest MRT station. The pool area is nice. The twin room was quite small and decor slightly 'tired'. The bathroom was disappointing, the shower was over the bath with no decent fitting for the shower head. The breakfast buffet was a limited selection of average...

 Report
Helpful?
Thank Jayne D
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Jayne D, Thank you for sharing your review on your stay with us. I am glad to hear that you and your friends were pleased with the convenience of our location and enjoyed the Pool area. Your feedback is much appreciated and will allow us to constantly monitor and review our offerings for improvement. My team and I look...

1,494 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1235)
Viewed
Hotel & Grounds (174)
Viewed
Pool/Beach Area (123)
Viewed
Dining (43)
Viewed
Room/Suite (309)
Viewed
Bathroom (87)
Viewed
View from Room (88)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (8)
Viewed
Other (402)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (223)
Viewed
Amenities (41)
Viewed
Executive Studio (53)
Viewed
Pool (21)
Viewed
Dining (30)
Viewed
Swiss Advantage Room (36)
Viewed
The Hotel (42)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (36)
Viewed
Hotel & Grounds (5)
Viewed
Dining (9)
Viewed
Room/Suite (6)
Viewed
Bathroom (1)
Viewed
Other (15)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Singapore hotels
The Quays
Park Regis Singapore
Park Regis Singapore
#45 of 306 in Singapore
3,289 reviews
The Quays
Novotel Singapore Clarke Quay
Show Prices
Show Prices
Show Prices
The Quays
Park Hotel Clarke Quay
Park Hotel Clarke Quay
#47 of 306 in Singapore
3,672 reviews
Furama City Centre
#70 of 306 in Singapore
2,577 reviews
Fairmont Singapore
#16 of 306 in Singapore
5,618 reviews
Show Prices
Show Prices
Show Prices

Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ellenborough Market Cafe
Ellenborough Market Cafe
Cuisines: Chinese, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more   less 

Additional Information about Swissotel Merchant Court Singapore

Address: 20 Merchant Road, Singapore 058281, Singapore
Region: Singapore > Singapore > The Quays
Price Range: ₹ 9,252 - ₹ 23,643 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Merchant Court Singapore 4*
Number of rooms: 476
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Orbitz, Hotwire, Cheap Tickets, Fairmont Hotels, Priceline, Booking.com, Agoda, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Swissotel Merchant Court Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore
Hotel Style:
#21 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#38 Luxury Hotel in Singapore
#40 Business Hotel in Singapore
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Swissotel Merchant Court Singapore staff and other travellers.
49 questions
Ask a question

See all questions (49)

Questions? Get answers from Swissotel Merchant Court Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near to Circle Line MRT Station”
ngkuanghui1968, 25 Apr 2017 | Read review
“our room overlooked the pool and river but was still quiet and calming”
jobD8925CS, 16 Apr 2017 | Read review
“We had a family room overlooking the pool and Clarke quay and didn't hear anything outside”
brownie198, 12 Apr 2017 | Read review
“Higher floor always quieter.”
bluebell5031, 29 Mar 2017 | Read review
“Choose rooms with the view for the pool or river”
JoaoMarceloBCosta, 23 Mar 2017 | Read review
5 of 5
Travelocity
US$ 174* /night
View Deal
Expedia.comUS$ 174
Hotels.comUS$ 174
Swissotel.comUS$ 197
View all 15 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates