The room seemed a bit dated, needs refurbishment. The windows had some UV coating or something on them that was aged and peeling so I couldn't see out the windows. Otherwise the location is great and the common areas of the hotel look nice and are well decorated.
We enjoyed our stay during 12-15 Aug. Specially shout out to breakfast team , restaurant was quite busy and crowded. We were being taken care by Suhaila and her team, most of them are friendly and helpful. Food variety was huge. Thank you for excellent service, we will definitely be back soon.
The receptionist speaks nicely, greets every day, very cute. The reception staff here are lovely, greeting every day, clean rooms, good views, love it here and will come back again soon. see you again novotel i love novotel,thank you for well come me very me 🏻🏻
Firstly Nayli front office was very friendly.When i had an issue she offer alternative solution. Kiki was also helpful she is very knowledge and patient.👍 The room size is big and clean.The restaurant always bz but staff is friendly Tips choose a room with a bathtub facing clarqe quay
We stayed for three nights and thoroughly enjoyed our stay. The location of the hotel is fantastic and as first time visitors to Singapore, it was ideal for us. We arrived before check in time but the lovely man at the desk was able to sort out our room for us - when he found out it was our first visit, he also went and got us some maps and made us feel very welcome. The room was great and spacious and had everything we needed. The drinks at the bar were really good quality and the service was friendly. The pool was fun and not busy so it was nice to relax after being out for the day. It was slightly disappointing the bar wasn’t open but in these times, it is understandable. Perhaps make drinks from the inside bar available outside by scanning a menu with your phone? It didn’t make us enjoy the pool any less but just an observation. I can’t wait to go back to Singapore and 100% I would stay here again. Top marks go to the lovely chap who checked us in.…
Thank you to the wonderful team at Paradox Singapore in making our stay such a wonderful and memorable one. Special shout out to Manager Stephanie and Asst Manager Grace for making our wedding event such a success!! They are very experienced and accommodated to many of our requests. I’m thankful and grateful to be in such good hands. Food was very good as well! Many of our guests complimented on the quality of the food. Well done!
we really enjoyed our stay. hotel was very clean and staff were great. buffet breakfast was a standout! the gym facilities were adequate and the sauna was a big plus would highly recommend if you are looking to stay somewhere close to clarke quay
Great location, excellent and friendly staff. I stayed for 5 nights and found the whole experience very satisfying. From the welcome & checkin experience to the service and great staff in the restaurant / bar. The room was excellent, spotless and very well serviced every day. A special shout out to the Concierge, he was above excellent, even arranging a car and driver for the day to take us to Malaysia. If I had one suggestion, it would be to open the "Blue Potato Bar" at the swimming pool. For some reason the bar was closed and the pool area was very well frequented. It took a while for the ordered drinks to come from within the hotel, this is a bit of a lost opportunity. Overall, a fantastic stay. I will definitely stay again and the location is awesome and easy to move around the city from with a MRT station across the road.…
We wanted to stay somewhere on Clarke Quay and we came across the Paradox, and we are glad we did! The location is great, so close to CQ itself and just a short walk to the CQ MRT station. We use the MRT a lot o being so close was perfect! Check In was quite a slow process but is understandable as staffing is short worldwide, it could’ve been made quicker if the self check-in was made a bit clearer, maybe sign posted. We did use the self check out when it was time to leave which was very quick and easy. The rooms were very large especially by Singapore standards and the bathroom was large too. It was nice and clean but it would’ve been good to know in advance that they don’t clean the rooms every day. The breakfast was possibly the best buffet we’ve had, there was so much choice and everything was tasty and fresh. The pool area was nice and quiet, it was a shame the blue potato is still closed. We would definitely stay here if we go to Singapore again.…
Enjoyed very much the buffet dinner at Ellenborough Market. Good food, nice environment and good service from the crew team. Special thanks to Mr Jega for organising a complimentary cake for our birthday friend.