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Paradox Singapore Merchant Court at Clarke Quay

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20 Merchant Road near Clarke Quay MRT station, Singapore 058281 Singapore
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Lowest prices for your stay
Booking.com
$274
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Free cancellation until 01/12/22
Hotels.com
$274
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Free cancellation until 02/12/22
Agoda.com
$213
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Expedia.com$274
Priceline$274
Prestigia.com$278
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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About

#49 of 382 hotels in Singapore
Location
Cleanliness
Service
Value
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids pool
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Centrally Located
Languages Spoken
English, Chinese, Korean, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
521Restaurantswithin 0.5 km
73Attractionswithin 0.5 km
6958Reviews103Q+A100Room tips
Traveller rating
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  • 107
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Most Recent
M T wrote a review Yesterday
San Francisco, California82 contributions74 helpful votes
The room seemed a bit dated, needs refurbishment. The windows had some UV coating or something on them that was aged and peeling so I couldn't see out the windows. Otherwise the location is great and the common areas of the hotel look nice and are well decorated.
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Date of stay: October 2022
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sofie_Meow wrote a review Aug 2022
Singapore, Singapore16 contributions16 helpful votes
Hotel's Favourite
We enjoyed our stay during 12-15 Aug. Specially shout out to breakfast team , restaurant was quite busy and crowded. We were being taken care by Suhaila and her team, most of them are friendly and helpful. Food variety was huge. Thank you for excellent service, we will definitely be back soon.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paradox Singapore Merchant Court at Clarke Quay, General Manager at Paradox Singapore Merchant Court at Clarke Quay
Responded 30 Aug 2022
Dear guest, Thank you for sharing your positive experience. We are pleased to learn that you had a great stay with us. We are delighted to hear that you enjoyed our breakfast buffet as well as the service provided by our dedicated team at Ellenborough Market Café. Your feedback encourages us to keep striving for perfection. It would be a pleasure to welcome you back for another amazing experience and to delight you with our fine hospitality in the near future. Warm regards, Kanna Karmegam, Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeff A wrote a review Yesterday
3 contributions
The receptionist speaks nicely, greets every day, very cute. The reception staff here are lovely, greeting every day, clean rooms, good views, love it here and will come back again soon. see you again novotel i love novotel,thank you for well come me very me 🫶🏻🫶🏻
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mystery wrote a review 21 Nov
Singapore, Singapore12 contributions1 helpful vote
+1
Firstly Nayli front office was very friendly.When i had an issue she offer alternative solution. Kiki was also helpful she is very knowledge and patient.👍 The room size is big and clean.The restaurant always bz but staff is friendly Tips choose a room with a bathtub facing clarqe quay
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paradox Singapore Merchant Court at Clarke Quay, General Manager at Paradox Singapore Merchant Court at Clarke Quay
Responded yesterday
Dear Sightseer48175822813, We appreciate your taking the time to share your experience and recognizing the outstanding service provided by Nayli and Kiki. I truly appreciate your kind words and it is a motivation for us every time we hear positive reviews such as this. I will certainly pass along your compliments to both of them. We hope to welcome you back for another amazing experience in the near future. Warm regards, Jessie Khoo-Gan, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MrsKGamblin wrote a review 20 Nov
Salisbury, United Kingdom109 contributions44 helpful votes
+1
We stayed for three nights and thoroughly enjoyed our stay. The location of the hotel is fantastic and as first time visitors to Singapore, it was ideal for us. We arrived before check in time but the lovely man at the desk was able to sort out our room for us - when he found out it was our first visit, he also went and got us some maps and made us feel very welcome. The room was great and spacious and had everything we needed. The drinks at the bar were really good quality and the service was friendly. The pool was fun and not busy so it was nice to relax after being out for the day. It was slightly disappointing the bar wasn’t open but in these times, it is understandable. Perhaps make drinks from the inside bar available outside by scanning a menu with your phone? It didn’t make us enjoy the pool any less but just an observation. I can’t wait to go back to Singapore and 100% I would stay here again. Top marks go to the lovely chap who checked us in.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Paradox Singapore Merchant Court at Clarke Quay, General Manager at Paradox Singapore Merchant Court at Clarke Quay
Responded yesterday
Dear MrsKGamblin, Thank you for taking the time to share your experience. We love reading about how much you enjoyed your stay and thank you for sharing this with us. Your kind words mean so much to our colleagues and I will share your commendation around. On the other hand, we apologise for the inconvenience you faced due to closure of swimming pool bar. We are in the process of re-opening the Blue Potato by December this year. It would be a pleasure to welcome you back for another amazing experience and to delight you with our fine hospitality in the near future. Warm regards, Jessie Khoo-Gan, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wei Cheng wrote a review 16 Nov
Singapore, Singapore9 contributions
Thank you to the wonderful team at Paradox Singapore in making our stay such a wonderful and memorable one. Special shout out to Manager Stephanie and Asst Manager Grace for making our wedding event such a success!! They are very experienced and accommodated to many of our requests. I’m thankful and grateful to be in such good hands. Food was very good as well! Many of our guests complimented on the quality of the food. Well done!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paradox Singapore Merchant Court at Clarke Quay, General Manager at Paradox Singapore Merchant Court at Clarke Quay
Responded 1 week ago
Dear Orlengjuicee, Congratulations and thank you for placing your special memories in our hands. We are delighted to learn that Stephanie and Grace rendered exceptional service. It will be my pleasure to share your appreciation with them. We hope to welcome you back for years to come. Warm regards, Jessie Khoo-Gan, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paradise18024084277 wrote a review 15 Nov
we really enjoyed our stay. hotel was very clean and staff were great. buffet breakfast was a standout! the gym facilities were adequate and the sauna was a big plus would highly recommend if you are looking to stay somewhere close to clarke quay
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paradox Singapore Merchant Court at Clarke Quay, General Manager at Paradox Singapore Merchant Court at Clarke Quay
Responded 1 week ago
Dear Paradise18024084277, Thank you for taking the time to share your experience.. We love reading about how much you enjoyed your stay and thank you for sharing this with us. Your kind words mean so much to our colleagues and I will share your commendation around. It would be a pleasure to welcome you back for another amazing experience and to delight you with our fine hospitality in the near future. Warm regards, Jessie Khoo-Gan, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David K wrote a review 14 Nov
Tauranga, New Zealand16 contributions10 helpful votes
Great location, excellent and friendly staff. I stayed for 5 nights and found the whole experience very satisfying. From the welcome & checkin experience to the service and great staff in the restaurant / bar. The room was excellent, spotless and very well serviced every day. A special shout out to the Concierge, he was above excellent, even arranging a car and driver for the day to take us to Malaysia. If I had one suggestion, it would be to open the "Blue Potato Bar" at the swimming pool. For some reason the bar was closed and the pool area was very well frequented. It took a while for the ordered drinks to come from within the hotel, this is a bit of a lost opportunity. Overall, a fantastic stay. I will definitely stay again and the location is awesome and easy to move around the city from with a MRT station across the road.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paradox Singapore Merchant Court at Clarke Quay, General Manager at Paradox Singapore Merchant Court at Clarke Quay
Responded 1 week ago
Dear DavidKriel, Thank you for choosing Paradox Singapore Merchant Court at Clarke Quay for your vacation. We appreciate your appreciation to so many of our colleagues and that they made your stay a comfortable and memorable one. With regard Blue Potato Bar, we are working on re-opening by December this year. It would be a pleasure to welcome you back for another amazing experience and to delight you with our fine hospitality in the near future. Warm regards, Jessie Khoo-Gan, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrea S wrote a review 12 Nov
Adelaide, Australia2 contributions
We wanted to stay somewhere on Clarke Quay and we came across the Paradox, and we are glad we did! The location is great, so close to CQ itself and just a short walk to the CQ MRT station. We use the MRT a lot o being so close was perfect! Check In was quite a slow process but is understandable as staffing is short worldwide, it could’ve been made quicker if the self check-in was made a bit clearer, maybe sign posted. We did use the self check out when it was time to leave which was very quick and easy. The rooms were very large especially by Singapore standards and the bathroom was large too. It was nice and clean but it would’ve been good to know in advance that they don’t clean the rooms every day. The breakfast was possibly the best buffet we’ve had, there was so much choice and everything was tasty and fresh. The pool area was nice and quiet, it was a shame the blue potato is still closed. We would definitely stay here if we go to Singapore again.
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Date of stay: October 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paradox Singapore Merchant Court at Clarke Quay, General Manager at Paradox Singapore Merchant Court at Clarke Quay
Responded 1 week ago
Dear Andrea_Salt1380, Thank you for choosing Paradox Singapore Merchant Court at Clarke Quay. We appreciate all of your compliments and I am glad to read that we were able to make your stay a comfortable one. Our location has so much to offer and I am glad that you had a chance to take advantage of it. With regard to Blue Potato Bar, we are working on re-opening by December this year. It would be a pleasure to welcome you back for another amazing experience in the near future. Warm regards, Jessie Khoo-Gan, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Connector65078360126 wrote a review 10 Nov
Enjoyed very much the buffet dinner at Ellenborough Market. Good food, nice environment and good service from the crew team. Special thanks to Mr Jega for organising a complimentary cake for our birthday friend.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paradox Singapore Merchant Court at Clarke Quay, General Manager at Paradox Singapore Merchant Court at Clarke Quay
Responded 2 weeks ago
Dear Thank you for choosing Ellenborough Market Cafe for your friend's birthday celebration. We appreciate all of your compliments and I am glad to read that Jega was able to make your experience a special one. It would be a pleasure to welcome you back for another amazing experience and to delight you with our fine hospitality in the near future. Warm regards, Jessie Khoo-Gan, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$232 - $293 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel merchant court hotel singapore, swissotel merchant court singapore
FORMERLY KNOWN AS
Swissotel Merchant Court Singapore
LOCATION
SingaporeSingaporeClarke Quay / The Quays / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
476
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PARADOX SINGAPORE MERCHANT COURT AT CLARKE QUAY - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Paradox Singapore Merchant Court at Clarke Quay
Which popular attractions are close to Paradox Singapore Merchant Court at Clarke Quay?
Nearby attractions include Comedy Masala (0.4 km), BullionStar (0.2 km), and Fort Canning Park (0.4 km).
What are some of the property amenities at Paradox Singapore Merchant Court at Clarke Quay?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Paradox Singapore Merchant Court at Clarke Quay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Paradox Singapore Merchant Court at Clarke Quay?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Paradox Singapore Merchant Court at Clarke Quay?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Paradox Singapore Merchant Court at Clarke Quay?
Conveniently located restaurants include Wakanui Grill Dining Singapore, Ju95, and Haidilao Hot Pot.
Are there opportunities to exercise at Paradox Singapore Merchant Court at Clarke Quay?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Paradox Singapore Merchant Court at Clarke Quay have airport transportation?
Yes, Paradox Singapore Merchant Court at Clarke Quay offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Paradox Singapore Merchant Court at Clarke Quay located near the city centre?
Yes, it is 0.7 km away from the centre of Singapore.
Are any cleaning services offered at Paradox Singapore Merchant Court at Clarke Quay?
Yes, dry cleaning and laundry service are offered to guests.
Does Paradox Singapore Merchant Court at Clarke Quay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.