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5 Raffles Avenue Marina Square, Singapore 039797 Singapore
Lowest prices for your stay
$519
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Free cancellation until 09/10/22
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (6270)
Room & Suite (2115)
Pool & Beach (501)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 18/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mandarin Oriental, Singapore
Updated 18/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 373 in Singapore
Location
Cleanliness
Service
Value
Lying in the heart of Marina Bay, Singapore's main dining and entertainment district, we are perfectly situated for business and leisure. Combining subtle Oriental touches with luxurious contemporary comforts, our rooms and suites exude a sense of understated style. From cappuccinos and cocktails to delicious cuisines from around the world, we have dining for every taste. From our outstanding spa to personalised fitness sessions, we offer a multitude of ways to achieve mental and physical wellbeing. From high-profile meetings to weddings, events and special occasions, we offer the perfect setting combined with unbeatable service.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Paid public parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Poolside bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bathrobes
Room service
Safe
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand films
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Luxury
Languages Spoken
English, Chinese, Filipino, Indonesian and 2 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
266Restaurantswithin 0.5 km
39Attractionswithin 0.5 km
8420Reviews108Q+A100Room tips
Traveller rating
  • 6,206
  • 1,512
  • 445
  • 156
  • 101
Time of year
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Language
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Popular mentions
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Most Recent
Zy wrote a review 14 May
1 contribution
Alice was our server and she gave such good service. She was attentive and kind. Really amazing experience because of her. Pls promote her or give her a pay raise 💪🏻 She was funny and great, hired a Jem
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Date of stay: May 2022Trip type: Travelled
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Mufaddal I wrote a review 12 May
London, United Kingdom69 contributions63 helpful votes
We as a family enjoyed our stay at the hotel - rooms were good. Service was good but not great. At breakfast it was very frantic despite the hotel not even being so busy. We were frustrated on multiple occasions when we tried to call housekeeping, reception and room service without any answer. This happened on multiple occasions - not just 'busy times'. For the amount I am spending (3 times more than a good 4 star hotel) I just expected an incredible experience rather what one would expect from a decent 4 star hotel. Would I stay here again - probably not.
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Date of stay: May 2022
Rooms
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Service
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H4ppytr4v3ll3r wrote a review 12 May
Bandung, Indonesia73 contributions12 helpful votes
Always happy eith MO service. We stayed in another hotel in Spore before we moved to MO. Can really feel the difference between the level of service and friendliness. Though the hotel is quite dated, all the facilities are very well maintained. We stayed in city view room for 4 pax, the room was huge! More like an apartment. The rollaway beds are proper and very comfy to sleep in. The rooms include free bike use which was very handy as the area nearby is very lovely (along the river). Breakfast spread is excellent as usual. They provided turn down service also....all the little touch that is the selling point of MO.
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Date of stay: May 2022Trip type: Travelled
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Response from Philipp Knuepfer, General Manager at Mandarin Oriental, Singapore
Responded yesterday
Dear H4ppytr4v3ll3r Thank you for the perfect score review. As we pride ourselves on delivering world-class hospitality and experiences to all our guests, we are heartened to hear that the exemplary reception and service extended by my colleagues had contributed to making your stay a fabulous one. We are indeed fortunate to be situated at a strategic location, which rewards many guests like yourself, stunning views from the comfort of our well-appointed rooms as well as convenient access to nearby destinations. Likewise, we are glad to learn that our spacious room, breakfast delicacies and turndown service were positive highlights during your stay. Your kind words are truly appreciated and will be shared with the team as I am sure it will be a great source of motivation for them to continuously delight our guests. We hope to welcome you back for another amazing experience. Yours sincerely Philipp C. Knuepfer
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Bunnie NG wrote a review 11 May
Singapore, Singapore53 contributions26 helpful votes
This is a special thanks to all the staffs at Mandarin Oriental thank you so much for looking after me so well that I felt that I am just back home again away from home while preparing for my examination. Special Thanks to Sari, I’m so gonna miss u ! Big thank you to Chris for the daily Eggs for my brain. Ernie, for the encouragement much needed, Nancy for the babysitting, Josiah for the details of my breakfast needs as well as Mr Girubanantham for the extra miles to make sure I have my Lactose Free Milk daily and look after all my three meals, and the lovely n friendly Amazing Indian Head Chef Mr Santosh for the special Rasam with Briyani was really yummy and I’m already miss this Food with love. Great session with Michael Pasia on my departure day, will be contacting u to celebrate my birthday soon. Room always clean with details n special attention from the housekeeping team when I’m here . Wen Jie, a MUST mentioned name, he will always make your day by cleaning up the room and turning down for the evening for that few days I am with Mandarin Oriental from the smallest detail on the messy wires on the table,Wen Jie actually tidy it up and make sure that the table looks clean which really touches my heart and the thoughtfulness of opening up the bottles of water when I say I can’t do it with my long nails. Small details that many guests will be looking out for when we are staying in a luxury hotel, so to me details does make a difference and also thank you to Mr Gafaar ! MANDARIN ORIENTAL, it was a really pleasant stay , a home away from home I need to mention it again and look forward to see you really soon To Celebrate!
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Room Tip: Ocean View Room With Balcony Not To Be Missed.
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Response from Philipp Knuepfer, General Manager at Mandarin Oriental, Singapore
Responded yesterday
Dear HippoTokki Thank you for your glowing review. As we believe that personalised service and attention to the smallest details are important, it brings us joy to learn that my colleagues, especially Sari, Chris, Ernie, Nancy, Josiah, Girubanantham, Chef Santosh, Michael, Wen Jie and Gafaar had gone the extra mile in ensuring that your stay was a memorable one. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering excellence amidst unparalleled luxury. Thank you for expressing your interest in staying with us again. Please do not hesitate to reach out to Terence Evitt, our Front Office Manager at tevitt@mohg.com should you wish to book for your next stay. We look forward to welcoming you back for another magnificent experience. Yours sincerely Philipp C. Knuepfer
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Andy wrote a review 11 May
1 contribution
Held our wedding back in January 2022. Due to Covid, wedding was postponed twice from 2020 to 2021, and finally to 2022. Juliana, our wedding coordinator went thick and thin with us, trying her best to help us get through this time, retaining most of the benefit that was extended to us despite having to reduce the number of attendees. Really appreciate her effort as well as going for the extra mile so that we can have a memorable event in MO. Special mention to Alice, Jobin and Anshul for making the evening smooth and enjoyable. To the banquet chef, Eng Kok, thanks for the amazing good food! Everyone was super happy with the dinner.
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Date of stay: January 2022
Value
Cleanliness
Service
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Edward Kang wrote a review 10 May
1 contribution
Had our wedding reception here on 1st May 2022 Everything went very smoothly as planned, with the guidance of banquet staffs especially banquet manager (Mr Jobin) and another lady (forgot the name haha) who kept us relaxed and calm throughout the ceremony. Thank you for the great service
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Date of stay: May 2022Trip type: Travelled
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Response from Philipp Knuepfer, General Manager at Mandarin Oriental, Singapore
Responded 6 days ago
Dear Ed_Kang94 Thank you for choosing to celebrate such a joyous occasion with us. As we believe that personalised service and attention to the smallest details are important, it brings us joy to learn that my colleagues, especially Jobin had gone the extra mile in ensuring that your wedding celebration was a memorable one. I look forward to sharing your lavish praises as such positivity is a testament of our colleagues' warm hospitality and dedication towards providing our guests with long lasting memories of their time with us. We await the pleasure of welcoming you once again. Yours sincerely Philipp C. Knuepfer
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plp79 wrote a review 7 May
Paris, France34 contributions7 helpful votes
Amazing hotel with very professional and kind staff. We spent a wonderful moment in the hotel. The hostel offers an excellent location, stunning swimming pool views and delicious food in Cherry garden restaurant. Thank you for this experience.
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Date of stay: May 2022Trip type: Travelled
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Response from Philipp Knuepfer, General Manager at Mandarin Oriental, Singapore
Responded 1 week ago
Dear plp79 Thank you for your amazing review. As we endeavour to leave our guests with wonderful memories, we are delighted to hear that the outstanding service rendered by my colleagues had ensured that your stay with us was a smooth and enjoyable one. We are indeed fortunate to be situated at a strategic location, which rewards many guests like yourself, stunning views from our beautiful outdoor pool as well as convenient access to nearby destinations and attractions. Likewise, we are glad to learn that our culinary delights at Cherry Garden were lovely highlights too. We are truly appreciative of your showers of praise which will be shared with the team as it is indeed comments like yours that motivate them to consistently strive for the best. We await the pleasure of welcoming you once again. Yours sincerely Philipp C. Knuepfer
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Andrea H wrote a review 5 May
England, United Kingdom105 contributions77 helpful votes
Fantastic view from the room onto Marina Bay. Very nice room. Good size. Big bathroom with bottles of shampoo etc in the shower and sea salt for the bathtub. Beautiful ambience in the hotel. Very friendly staff. Very nice pool, again with fantastic pool. Unfortunately the pool bar closes at 10.30 pm. Stayed for 6 days. Very central.
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Date of stay: May 2022Trip type: Travelled
Room Tip: Book Room with bay view
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Response from Philipp Knuepfer, General Manager at Mandarin Oriental, Singapore
Responded 1 week ago
Dear 144andreah Thank you for the brilliant endorsement of your outstanding stay with us and I am elated to receive your glowing review on our hotel’s facilities and great service. We are indeed fortunate to be situated at a strategic location, which rewards many guests like yourself, stunning views from the comfort of our well-appointed rooms as well as convenient access to nearby destinations. Likewise, we are pleased to learn that our spacious rooms, bathroom amenities and our beautiful outdoor pool were lovely highlights. Please allow us to share that your feedback on the operating hours of our pool bar will be reviewed to ensure that we can delight and meet guests’ expectations. We look forward to welcoming you back for another magnificent stay. Yours sincerely Philipp C. Knuepfer
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Ruby G wrote a review 4 May
1 contribution
My hubby and I had the most wonderful night last week at the Bay@5. We both haven't been there for quite some time and we assumed that there would be many changes towards the area but it was not. The hotel itself was so authentic and beautiful as always. We had the most delicious drinks at Bay@5. My favorite would have to and always be the famous Singapore Sling and it was so tasty! The food was great too and the view was so stunning. The staff was so sweet and very kind to us. I believe their names were Jacelyn and Eyves. I am so sorry if I've spelled their names wrongly but they were such a great treat. They both provided wonderful service and was very helpful to our needs. They are a great asset to the hotel and we are so happy to have visited that lounge after so long. I am definitely going to go there again for another round of drinks and relaxation...!
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Date of stay: April 2022
Value
Location
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Response from Philipp Knuepfer, General Manager at Mandarin Oriental, Singapore
Responded 1 week ago
Dear rubyfgill85 Thank you for the perfect score review. As we pride ourselves on delivering world-class hospitality and experiences to all our guests, we are heartened to hear that the exemplary reception and service extended by my colleagues, especially Jacelyn and Eyves had contributed to making your dining experience at BAY@5 a fabulous one. Likewise, it brings us joy to know that the lovely ambience, scenic views of Marina Bay and our culinary delights as well as the Singapore Sling have greatly impressed you. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering excellence amidst unparalleled luxury. We await the pleasure of welcoming you once again. Yours sincerely Philipp C. Knuepfer
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wei wrote a review 3 May
Singapore, Singapore5 contributions
Staycay was 01-03 May. My check in & check out was done by Mr Nicholas, he was patient and clear in his explanation. We are able to get our room before 12noon. Got a v nice view from our room. My girls were super happy as the room was decorated with balloons and came with a complimentary birthday cake. Made a room service request on the 1st night and Joan took my orders and she suggested what kind of food to order for my kiddos and my food was sent by Mr John. And yup, my kiddos enjoyed room service so much ! We had lunch buffet on the 2nd day of our stay at Melt cafe. We were welcomed by Mr Alex. Even the restaurant was very busy due to the long public holiday, but service and taste of food wasn't compromised. Breakfast was included in my room package. There was a long q for breakkie, however, we were served quite quickly by Miss Elaine and Mr Anshul. There was a wide selection of breakfast spread.. kiddo loves it. Overall, is a superb experience with Mosin ! Definitely will make a trip back again ! Thank you all staffs in Mosin!
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Date of stay: May 2022Trip type: Travelled
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Response from Philipp Knuepfer, General Manager at Mandarin Oriental, Singapore
Responded 1 week ago
Dear weiweibella Thank you for choosing to celebrate such a joyous occasion with us. As we believe that personalised service and attention to the smallest details are important, it brings us joy to learn that our colleagues, Nicholas, Joan, John, Alex, Elaine and Anshul had gone the extra mile in ensuring that your staycation was an awesome one. We are indeed fortunate to be situated at a strategic location, which rewards many guests like yourself, stunning views from the comfort of our well-appointed rooms. Likewise, it is wonderful to learn that the balloon decorations, complimentary cake, culinary delights at Melt Café and early check-in were lovely highlights during your stay. I look forward to sharing your lavish praises as such positivity is a testament of our colleagues' warm hospitality and dedication towards providing our guests with long lasting memories of their time with us. Thank you for expressing your interest in staying with us again. Please do not hesitate to reach out to Terence Evitt, our Front Office Manager at tevitt@mohg.com should you wish to book for your next stay. All of us here look forward to welcoming you back for another perfect experience Yours sincerely Philipp C. Knuepfer
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PRICE RANGE
$336 - $630 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, singapore hotel singapore, mandarin singapore, oriental hotel singapore, oriental singapore, singapore mandarin oriental
LOCATION
SingaporeSingaporeMarina Bay / Downtown Core/Downtown Singapore / Central Area/City Area / Marina Centre
NUMBER OF ROOMS
527
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Frequently Asked Questions about Mandarin Oriental, Singapore
Which popular attractions are close to Mandarin Oriental, Singapore?
Nearby attractions include Waterfront Promenade (0.3 km), Esplanade - Theatres on the Bay (0.4 km), and Pororo Park Singapore (0.2 km).
What are some of the property amenities at Mandarin Oriental, Singapore?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mandarin Oriental, Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mandarin Oriental, Singapore?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Mandarin Oriental, Singapore?
Conveniently located restaurants include Portman's Bar, Paulaner Bräuhaus Singapore, and Summer Pavilion.
Are there opportunities to exercise at Mandarin Oriental, Singapore?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Mandarin Oriental, Singapore have airport transportation?
Yes, Mandarin Oriental, Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mandarin Oriental, Singapore located near the city centre?
Yes, it is 0.9 km away from the centre of Singapore.
Are any cleaning services offered at Mandarin Oriental, Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.